Such a terrible experience! Service was slow - and server not terribly apologetic. Food was just as bad - cold frittata, over cooked eggs (for eggs benedict) and over cooked steak (steak & eggs). The only bright spot in an otherwise completely disappointing experience (& the only reason for one star) was the fantastic bar tender - who served us while we were waiting to be seated!
The food and service were both great! The filet mignon was cooked perfect to temperature and deliciously seasoned. The waitress was friendly and pleasant. We will be back again - a new Georgetown favorite!
Good food, reasonable prices, excellent prompt service. When we asked, the hostess found us a booth that was quiet enough for conversation.
Food was great, waiter was helpful and attentive. Great place to eat
Waiter very attentive
Pizza way I like
My friend's Cesar salad was brought to the table with a huge bug! They replaced it, but under the circumstances it should have been complimentary. The steak/eggs were over cooked and the server could have been a bit more attentive. It was my friend's 50th birthday celebration, (which was noted on the reservation), so we would have appreciated a bit of special attention.
Especially good lunchtime food, good service
Amazing! Would definitely recommend has vegan vegetarian options
Kind service didn't make up for my meal (scallops) which I found to be too oily and heavy. Pre-dinner salad and bread with olive spread were good, however.
Worst service I’ve ever had. Ever.
Went to Paolo's on a nice night before Easter mass. It wasn't crazy busy, but service was still pretty slow. The food was okay-- not as good as I remembered it being, and a bit messily plated. Overall seemed a bit overpriced for what it was (then again, it's Georgetown, so I guess that's to be expected). The crispy eggplant appetizer is amazing! The chicken pesto pizza is very forgettable.
Team “service” process seemed slow and cumbersome. Food was overall ok but a bit pricey for pasta and salad.
We can always depend on having a great meal at Paolo's. They never disappoint and the service was fantastic as well!
Service was very confused. We were a party of 7 and ordered apps to share. They came to the table with no serving spoons and no additional plates. Then, entrees were brought to table before empty appetizers were cleared.
Finally, our waiter brought a check before we even had a chance to order dessert!
The service people said the requested table area is not available although we have requested in advance. And seating arrangement becomes becomes extremely difficult and makes my guests feel awkward and embarrassed. If new policy or rule issued, please let guest know
Solid long-standing neighborhood; Good California Italian fare.
Efficient, professional service. Best garlic pizza in town.
Had a calm and tasty brunch here for an unbeatable price. The staff was attentive, but not overbearing and provided an excellent recommendation. I would highly recommend if you want to visit Georgetown and have lovely meal, but don't want to pay the Georgetown price.
Server was forgetful and inexperienced. Many items on the menu were not available.
We have eaten here several times and will come back again food wine and service is always excellent we have absolutely no complaints about this restaurant
The food was excellent, service was moderate but did not detract from dining experience! Bar was exceptionally slow in making drinks that ended up lacking on alcohol and the lighting in the area we were seated in (farthest back from the bar) was a bit too brightly lit for my taste! However, it was a nice, calm meal and was a great break from D.C.'s food scene which can be too flashy, loud, and funky when you're looking for a great, classic meal. We also loved the complimentary bread sticks and olive tapenade!
Paolo’s is a regular neighborhood haunt for us. Not fancy but the food is excellent, good service, great value.
Lovely staff, very friendly. Very prompt service. Nice food. Decor very tired and feels like it needs a steam clean and maybe a lick of paint. That’s my only negative. I still would go back however.
It was a quiet, rainy Sunday evening and we pretty much had the place to ourselves. The waitstaff was thus pretty attentive :) Order the tuna tartare, it is served over wasabi peas and avocado slices. The crab dip is also excellent!
Place was dirty
Wow, this was the worst restaurant experience we've had in awhile! Meatballs tasted like Chef Boyardee. Chicken Parmesan was overcooked and tasted like it had been sitting on a warmer for some time. Waiter seemed indifferent to our presence. He brought the wrong dip appetizer and when I told him it wasn't the one I ordered, he gave a quizzical look but didn't say anything while removing the plate. We asked for the manager and she apologized and tried to make things right by giving us a different entree, but after more than one poor dish and lousy service, we would not return. To top it off, the bathrooms were very dirty.
Todo estuvo a destiempo y tuvimos que devolver un plato por estar frio.
We were asked to confirm reservation on 3 separate occasions yet when we arrived for lunch the restaurant was closed due to apparent mechanical problems.
It would have been appropriate to call us before going all the way to Georgetown!
Food was good but inconsistent : Fish dish was great, eggplant was excellent yet pizza was over cooked and side dishes undercooked. Server was very attentive. Ambiance was very nice due to our location by fire wall. Probably best seat in house. family friendly. Lots of small children. We would give Palio's another try on chance Sunday was an off night.
Good pizzas and pastas with those delicious breadsticks and olive tapenade. Pleasant atmosphere and great service.
Food was excellent. Brought out-of-town guests and they absolutely loved it.
I️t was our Christmas Eve dinner. The food and service was great.
Excellent menu choices, eclectic twist to Italian classics and very well prepared. Our service was great as well.
Family dinner pre concert. Very nice people. Good value
Took my staff to Paolo's for a Holiday Dinner. Very cozy atmosphere, service was great and accommodating, and the food was on point! Would definitely recommend.
We had incredibly poor service at Paolo's and our food was sub-par for the price point of their dishes. I'm usually very understanding that not everything can go right all of the time but the restaurant was near empty and we still were not given the time or respect that any patron of a restaurant should receive. The manager did not seemed phased when I spoke to him about how disappointed we were with our experience, and was very unprofessional. I will not be returning to Paolo's and would not suggest it to anyone, there are many great options in Georgetown and this restaurant is not one of them.
been going here for years. always a good meal and nice atmosphere.
very nice evening.
Atmosphere was nice due to holiday music and decorations. Service was inattentive. Food was good.
Food was good. Our server, Andy, was awesome. Will definitely be back.
I have been going to Paolo’s for nearly 30 years...it is not as good as it has been for decades!