Palomino - San Francisco

4.1
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2631 Reviews
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$30 and under
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American
Palomino has a spirited and upbeat atmosphere. They offer Pacific European fare of Rotisserie grilled meats and seafood. Palomino has a STELLAR view of the Bay Bridge and a fantastic outdoor patio!! ***Please note the patio and lounge are all open seating after 3 pm. Reservations are for the dining room only.
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Private Dining

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What 2631 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.0
food
3.9
service
4.1
ambience
3.8
value
Noise · Moderate
78% of people would recommend it to a friend
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JB
San Francisco
30 reviews
Dined 3 days ago
Overall 2food 2service 2ambience 2

I really wonder how Palomino stays in business. I haven’t been there very frequently, but always find the food to be mediocre. This time, the service was too. There is nothing special about this dated place.

AJ
San Francisco
5 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Celebrating a Birthday. Everyone was very attentive. We got seated at great table with a wonderful view. The food was delicious and we all had a great time, will be back!

l
Orange County
10 reviews
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Beautiful restsurant! Warmly greeted when we walked in on Sunday morning for brunch. Excellent service. Nice varied menu. Delicious food and drinks! Next time we're in the city, we will be back#

T
San Francisco
7 reviews
Dined on September 6, 2019
Overall 1food 1service 1ambience 3

Extremely disappointing! We use to go there and enjoyed our meal. Last Wednesday, it was terrible. Our Petrale sole and swordfish was very dry! The dishes were awful including the sides. The waiter even forgot our salad and brought our entrees. He had to go back and get the salad.

We had to wait a long time for our drinks.

The worse part was a person in our party got sick from the food and was up all night. It was a terrific experience. Will not go back.

f
San Francisco
4 reviews
Dined on September 4, 2019
Overall 2food 5service 1ambience 3

Very poorly trained staff. Waiter spilled coffee all over an art catalog on the table. Did not Say anything. Disappeared for 2 minutes and came back with a rag. Not a word said Table was grimy beautiful marble. Food very mediocre. Not the place to go.

MS
San Francisco
14 reviews
Dined on September 2, 2019
Overall 3food 3service 3ambience 4

The service started out strong but petered out. Took our plates too early and forgot to put in one of our entree’s. Love the patio seating.

OT
San Francisco
3 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Great view and ambiance.

NJ
Chicago
4 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Stefan V did an outstanding job with service

RP
San Francisco
1 review
Dined on August 31, 2019
Overall 3food 4service 3ambience 4

Based on this past visit, the Palomino experience was quite ordinary and unremarkable to celebrate our 30th anniversary. In the past the restaurant has been exceptional.

Our recent experience was rather mundane and disappointing.

OT
San Francisco
12 reviews
Dined on August 31, 2019
Overall 3food 3service 1ambience 5

My companions like their salads, but my husband and I had the eggs benedict. It was not even served on an English muffin, but on brioche. That was okay, but the fact that the eggs were badly overcooked was not. They also skimped on the hollandaise sauce. Other than that it was just okay.

The service was a disaster. There were very few people at the restaurant when we went, yet we waited more than 20 minutes for drinks and finally had to get up and ask for a waiter to bring us a menu. 20 minutes later we still didn't have drinks and still didn't have an order placed. It was a complete train wreck. Again, there was no one inside the restaurant and only four or five tables out on the patio. No excuses!

S
San Francisco
9 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

We hit it at a time when the restaurant was not very busy. Good food and a very pleasant visit with our nephew who was in town. The staff was attentive.

CA
San Francisco
1 review
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Service wonderful, server outstanding, dining room lovely. Food was great for brunch!

Palomino - San Francisco
Responded on August 27, 2019

Right on Cali, thank you!

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RR
1 review
Dined on August 23, 2019
Overall 2food 3service 2ambience 1

Terrible place to go for eating, disordered service was terrible, the food too greasy and not worthy doe the price, in general the look of the place is oldie, in not really good shape, you could see the mess when you enter and just scattered, too pricey for such a regular greasy food, not worth at all

OT
San Francisco
2 reviews
Dined on August 15, 2019
Overall 1food 2service 2ambience 4

They told us they could make a change to customize one of the menu items to be what my partner wanted, but then it wasn’t as they described, and it kind of ruined the evening. And my food didn’t taste all that good. Very disappointing for a restaurant I’ve always really liked.

Palomino - San Francisco
Responded on August 22, 2019

I'm sorry we didn't meet your expectations. We should have followed through and then made an effort to get it right when we didn't. My apologies. - Jeff GM Palomino

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ER
1 review
Dined on August 14, 2019
Overall 3food 4service 3ambience 4

They were slammed so I understand the slow service. It was half off on all bottles of wine so that was great. I ordered the short rib and it was delicious but incredibly small, and priced at $29, so it was a rip off. My wife had the grilled salmon and enjoyed it. Once our waiter had time to serve us, he was great.

Palomino - San Francisco
Responded on August 22, 2019

Thank you Eric. I certainly appreciate your understanding. We do get pretty darn busy, but we should have connected with you sooner. I'm sorry for the delay. - Jeff GM Palomino

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JH
San Francisco
32 reviews
Dined on August 13, 2019
Overall 5food 5service 4ambience 4

I had a good business meeting and the food was great!

Palomino - San Francisco
Responded on August 22, 2019

Thank you Jan! I appreciate you taking the time to write.

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MC
1 review
Dined on August 12, 2019
Overall 5food 5service 5ambience 5

This is now our go-to restaurant in the city - the view, the food, the service: all thumbs up! Esp love that they welcome families with kids.

One minor issue: on our first visit here, I lost my black cardigan. I took it off when we were seated and had already started our meal. I believe that when the crew cleaned up, my cardigan got mixed in with the black napkins that were on the seat (we had kids and some of the napkins had fallen onto the seat). I asked the staff to check around that same night. No luck. I asked again on our next visit, a month after. Still no luck.

Palomino - San Francisco
Responded on August 22, 2019

Thank yo so much Mimi! I'm glad you had a great experience with us and I'm sorry we couldn't find your cardigan.

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P
Tahoe
14 reviews
Dined on August 10, 2019
Overall 4food 4service 5ambience 5

Great menu and service. The view of the Bay is without rival.

Palomino - San Francisco
Responded on August 22, 2019

Thank you Philantrophy! You inspire us to continue our efforts. - Jeff GM Palomino

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OT
San Francisco
1 review
Dined on August 10, 2019
Overall 1food 4service 1ambience 2

The service was disastrous.

Palomino - San Francisco
Responded on August 22, 2019

I'm sorry we let you down. We'll continue our efforts to improve.

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D
San Francisco
238 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

Once again had a lovely meal. We had the Calamari Misto it was delicious. My daughter had the Blue Cheese salad it was huge, my friend had the Burger with Blue cheese salad as her side, I had the ChopChop Salad it too was huge and delicious. We all loved our meal, oh and the best Bloody Mary. Our server was great our water glasses were always full.

Palomino - San Francisco
Responded on August 22, 2019

Thank you Dinner. I'm thrilled you and your family had a great time with us. - Jeff GM Palomino

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E
San Francisco
3 reviews
Dined on August 6, 2019
Overall 2food 1service 2ambience 4

Haven't been to this restaurant for over 5 years for work related lunch. Food and service was better then. It's all downhill from here. Food and service needs lots of work. Not returning.

Palomino - San Francisco
Responded on August 22, 2019

Darn Edwinl, I'm sorry we missed the mark. My apologies. - Jeff GM Palomino

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P
San Francisco
2 reviews
Dined on August 3, 2019
Overall 2food 2service 1ambience 1

The customer service is really abhorrent. I would never recommend.

Palomino - San Francisco
Responded on August 22, 2019

Thanks for the message Pasq. I'm terribly sorry for the service you received. We should have done a better job. No excuses. I would like to make it up to you if you decide to give us another chance. - Jeff, GM Palomino SF

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OT
San Francisco
23 reviews
Dined on August 3, 2019
Overall 3food 5service 2ambience 4

Food was great but service was really bad...slow from the get go, messed up our drinks and took 2 servers 5 different times before we got appetizers. Even longer for entrees. And the place was only a third full at best.

OT
New England
1 review
Dined on August 3, 2019
Overall 3food 1service 2ambience 5

Food is terrible and overpriced but the view is good.

OT
Washington DC
3 reviews
Dined on July 27, 2019
Overall 5food 5service 4ambience 5

Nice patio, and good food!

R
San Francisco
17 reviews
Dined on July 21, 2019
Overall 1food 1service 1ambience 1

Palomino has been a favorite of ours for over 20 years because of its great service, food and location. However, today was a complete surprise - it was awful. We showed up on time for our 1pm reservation for 4 people. We were seated outside and given menus and then we waited... Finally, one of our party went in and reminded them that we were there, after which someone brought 3 glasses of water (for 4 people) and took our orders for drinks (2 coffees, 1 club soda and one glass of Roederer champagne) and food. Again, we waited. Again, one of us went inside to inquire about our orders. Again, we waited. Finally someone brought out the coffees, the club soda and set down a glass and announced "Champagne." We pointed out that there were no bubbles, at which point he said "Chardonnay" and took away the glass. I don't recall him apologizing. Again, we waited for food and my wine. When no one returned within a reasonable amount of time, we left. At this point, we had been sitting there for 40 minutes, with nothing to show but 2 coffees and a glass of water. I am really surprised and disappointed that one of my favorite restaurants has fallen so far. If this were my first visit, I would never come back, but as I've seen Palomino in better days, I'll just say that I won't be back anytime soon. I should also add that the "servers" were standing around and chatting most of the time.

a
Central Coast
1 review
Dined on July 18, 2019
Overall 5food 5service 5ambience 5

Visiting San Francisco for a wedding and randomly picked this place for dinner. The patio was packed with people and the bar side had the same. We went early (5:15) for dinner before a show. It was noisy with two group events happening right next to our table. But the food and drinks were pretty good. I will be trying the place again when we visit San Francisco again.

Palomino - San Francisco
Responded on July 25, 2019

Thank you so much, Amanda! I truly appreciate your patience with the busy nature of our restaurant. We look forward to seeing you again soon. - Jeff GM, Palomino SF

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C
San Francisco
42 reviews
Dined on July 18, 2019
Overall 2food 2service 2ambience 2

Disappointment in food and service . Food quality and taste no longer good. Service was poor too. Used to be our favourite restaurant, but no longer. Will not return.

Palomino - San Francisco
Responded on July 25, 2019

I apologize Cafoodie. We should have done a better job. I'm sorry we let you down and I hope you will give us another chance some day. If you do, please ask for me specifically. It seems that you have joined us in the past, and I would value your feedback tremendously. - Jeff, GM, Palomino SF

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OT
1 review
Dined on July 17, 2019
Overall 4food 4service 4ambience 4

‘Twas a little noisier than I’d like, but ambience was good

Palomino - San Francisco
Responded on July 18, 2019

Thanks for the feedback and I appreciate the review. You are right, we had a large social gathering in our banquet space and we had the music turned up a little. My apologies.

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LF
San Francisco
1 review
Dined on July 16, 2019
Overall 4food 4service 5ambience 4

Good location, food is pretty good a couple areas of improvement could be made but overall a good spot for lunch.

Palomino - San Francisco
Responded on July 18, 2019

Thanks for taking the time, Levi. We appreciate your business. Please ask for me next time you join us. I enjoy hearing about our opportunities and I value the feedback. Cheers! - Jeff GM. Palomino SF

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d
San Francisco
11 reviews
Dined on July 14, 2019
Overall 3food 3service 2ambience 3

Service VERY slow. View is amazing. Took over 4 hours to complete dining. Would go back again but will choose different waiter

B
San Francisco
10 reviews
Dined on July 13, 2019
Overall 4food 4service 5ambience 4

Food was great and the service was wonderful! It was a great value compared to the very expensive Water Bar and Epic Roast House (just across the street). I’d definitely go back!

Palomino - San Francisco
Responded on July 19, 2019

Wow! Thank you so much. I'm thrilled we could be here for you. - Jeff GM, Palomino

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OT
Orlando
1 review
Dined on July 12, 2019
Overall 3food 3service 3ambience 3

Everything with just mehhh

Palomino - San Francisco
Responded on July 19, 2019

Darn, I'm sorry we missed the mark. If you would ever like to fill me in on the details, I am interested. Cheers, and thank you for joining us. - Jeff GM, Palomino SF

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SM
San Francisco
16 reviews
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

Met family there. 6 of us, 2 teenagers, had all of our dietary quirks managed and all were satisfied at a reasonable price.

Palomino - San Francisco
Responded on July 19, 2019

That's great to hear, Steve! I sure do appreciate you taking the time to write. - Jeff GM, Palomino SF

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MD
San Francisco
2 reviews
Dined on July 9, 2019
Overall 5food 5service 5ambience 5

Food was really flavorful and different and the restaurant ambiance was cool and fun.

Palomino - San Francisco
Responded on July 19, 2019

Melanie! You are the best. Thank you so much. - Jeff GM, Palomino SF

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PS
Sacramento
7 reviews
Dined on July 6, 2019
Overall 5food 5service 5ambience 4

Restaurant recommended to me. Very glad I came.

KP
Phoenix
3 reviews
Dined on July 4, 2019
Overall 3food 2service 4ambience 4

We had a very nice waiter. However the food was not good. I ordered Sole, it was a special and it was the worst sole I’ve ever had in my life. Thick piece crusted with some sort of beer batter. Completely untraditional preparation. I mentioned it to the waiter he did nothing about it I did not demand that it be taken off my check nor was it offered. My son’s marinara pasta kids meal, was equally as awful. Very bad marinara sauce no flavor at all. We had a much higher expectation for a restaurant on the wharf. It was an Olive Garden style meal.

Palomino - San Francisco
Responded on July 9, 2019

Thank you for taking the time to offer such valuable feedback, Kristin. I'm sorry we didn't respond when you gave us the opportunity. I have shared your thoughts with our Executive Chef and we are reevaluating that dish to make sure it represents Palomino as it should. My apologies. - Jeff General Manager Palomino SF

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KV
San Francisco
5 reviews
Dined on July 2, 2019
Overall 4food 5service 4ambience 5

Great. We got great service, patio seating, and a comped birthday dessert. Highly recommend.

Palomino - San Francisco
Responded on July 5, 2019

Thank you so much Kimai! We're pleased you had a good time. Come back again soon!

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r
Hawaii
40 reviews
Dined on June 26, 2019
Overall 4food 4service 4ambience 4

Lovely restaurant with terrific views, good food, and hosts who allow you to stay and linger post meal if there is space.

Palomino - San Francisco
Responded on July 9, 2019

Thank you so much, Rose! We hope to see you again soon.

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TM
Philadelphia
12 reviews
Dined on June 26, 2019
Overall 5food 5service 5ambience 5

Dining inside or out,
Happy hour menu.
Wednesday is half price selected wine bottles.
Excellent petrale sole, pizzas, salad, and desserts like a lemon Cake served with
Blueberry ice cream, will entice me to return.
Service was excellent and fun after work ambience.

Palomino - San Francisco
Responded on July 5, 2019

Thank you so much "TooMuch"! We truly appreciate your business.

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