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Palomino - San Francisco - Permanently Closed

4.1
4.1
2636 Reviews
$30 and under
American
Palomino has a spirited and upbeat atmosphere. They offer Pacific European fare of Rotisserie grilled meats and seafood. Palomino has a STELLAR view of the Bay Bridge and a fantastic outdoor patio!! ***Please note the patio and lounge are all open seating after 3 pm. Reservations are for the dining room only.

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American, Mediterranean, European

  • Hours of operation

    Lunch: Daily 11:15am-3pm Dinner: Sun-Thurs 5pm-9pm Fri-Sat 5pm-10pm Brunch: Saturday & Sunday 11am-3pm Bar: Mon-Thurs 11:15am-10pm Fri 11:15am-11pm Sat 11am-11pm Sun 11am-10pm Happy Hour: Daily 3pm-close NOTE: Happy Hour in Bar Only. Not available on holidays.

  • Phone number

    (415) 512-7400

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party facilities

    Palomino's urban feel offers a group dining experience unlike any other. Specializing in exceptional service and an elevated dining experience with a mix of European and Mediterranean flavors. Palomino is perfect for any occasion with several booking options to suit your needs.

  • Private party contact

    Palomino San Francisco: (415) 512-7400

  • Neighborhood

    SOMA

  • Cross street

    Folsom

  • Parking details

    Hills Plaza Garage: weekdays: park in the garage between 11am and 2pm to get $2 rate for 3 hours. Park in the garage after 5pm to get 3 hours free! Weekend: 3 hours free any time. Street parking also available.

  • Public transit

    Muni N Line - Folsom Station/ BART Embarcadero

  • Additional

    Bar/Lounge, Beer, Counter Seating, Full Bar, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine

What 2,636 people are saying

Overall ratings and reviews

4.1
4.1 based on recent ratings
  • 4Food
  • 3.9Service
  • 4.1Ambience
  • 3.8Value

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  1. CC

    CaseyC

    1 review

    2.0

    1 review

    Dined on September 21, 2019

    overall2food4service1ambience3
    The service was terrible. Our waiter was rude and and objected to all of our requests.
  2. OT

    OpenTable Diner

    San Francisco

    36 reviews

    vip
    2.0

    36 reviews

    Dined on September 20, 2019

    overall2food3service1ambience3
    The staff needs to be much more attentive to their guests. Tables are not greeted and the busing staff does not clear dirty tables in a timely fashion. The restaurant has gone down hill.
  3. JH

    JayH

    San Francisco

    8 reviews

    vip
    4.0

    8 reviews

    Dined on September 19, 2019

    overall4food4service4ambience4
    Food was excellent snd our waiter was extremely good. Service in the dining room just right. However, service in the bar was horrible. We waited at least 20 minutes for our drinks order to appear. We will never have a drink there again. Plus, drink prices were not reasonable. Very disappointing.
  4. OT

    OpenTable Diner

    San Francisco

    1 review

    3.0

    1 review

    Dined on September 18, 2019

    overall3food3service4ambience3
    The manager Tina is a disaster. She poorly manages her servers and demeans them in front of guests.
  5. JH

    JanH

    San Francisco

    44 reviews

    vip
    4.0

    44 reviews

    Dined on September 17, 2019

    overall4food5service3ambience5
    The waitstaff was under pressure since not all of them showed up on this day. The service was slow, but everything else was great!
  6. JB

    JimB

    San Francisco

    42 reviews

    vip
    2.0

    42 reviews

    Dined on September 16, 2019

    overall2food2service2ambience2
    I really wonder how Palomino stays in business. I haven’t been there very frequently, but always find the food to be mediocre. This time, the service was too. There is nothing special about this dated place.
  7. AJ

    AnaJ

    San Francisco

    11 reviews

    5.0

    11 reviews

    Dined on September 15, 2019

    overall5food5service5ambience5
    Celebrating a Birthday. Everyone was very attentive. We got seated at great table with a wonderful view. The food was delicious and we all had a great time, will be back!
  8. l

    lagunalinda

    Orange County

    14 reviews

    5.0

    14 reviews

    Dined on September 8, 2019

    overall5food5service5ambience5
    Beautiful restsurant! Warmly greeted when we walked in on Sunday morning for brunch. Excellent service. Nice varied menu. Delicious food and drinks! Next time we're in the city, we will be back#
  9. T

    Tish

    San Francisco

    10 reviews

    vip
    1.0

    10 reviews

    Dined on September 7, 2019

    overall1food1service1ambience3
    Extremely disappointing! We use to go there and enjoyed our meal. Last Wednesday, it was terrible. Our Petrale sole and swordfish was very dry! The dishes were awful including the sides. The waiter even forgot our salad and brought our entrees. He had to go back and get the salad. We had to wait a long time for our drinks. The worse part was a person in our party got sick from the food and was up all night. It was a terrific experience. Will not go back.
  10. f

    fellini

    San Francisco

    6 reviews

    2.0

    6 reviews

    Dined on September 5, 2019

    overall2food5service1ambience3
    Very poorly trained staff. Waiter spilled coffee all over an art catalog on the table. Did not Say anything. Disappeared for 2 minutes and came back with a rag. Not a word said Table was grimy beautiful marble. Food very mediocre. Not the place to go.
  11. MS

    MichelleS

    San Francisco

    42 reviews

    vip
    3.0

    42 reviews

    Dined on September 2, 2019

    overall3food3service3ambience4
    The service started out strong but petered out. Took our plates too early and forgot to put in one of our entree’s. Love the patio seating.
  12. OT

    OpenTable Diner

    San Francisco

    24 reviews

    vip
    5.0

    24 reviews

    Dined on September 1, 2019

    overall5food5service5ambience5
    Great view and ambiance.
  13. NJ

    NJDiner

    New England

    8 reviews

    vip
    5.0

    8 reviews

    Dined on September 1, 2019

    overall5food5service5ambience5
    Stefan V did an outstanding job with service
  14. RP

    RegularPalominoPatron

    San Francisco

    5 reviews

    3.0

    5 reviews

    Dined on September 1, 2019

    overall3food4service3ambience4
    Based on this past visit, the Palomino experience was quite ordinary and unremarkable to celebrate our 30th anniversary. In the past the restaurant has been exceptional. Our recent experience was rather mundane and disappointing.
  15. OT

    OpenTable Diner

    San Francisco

    20 reviews

    3.0

    20 reviews

    Dined on August 31, 2019

    overall3food3service1ambience5
    My companions like their salads, but my husband and I had the eggs benedict. It was not even served on an English muffin, but on brioche. That was okay, but the fact that the eggs were badly overcooked was not. They also skimped on the hollandaise sauce. Other than that it was just okay. The service was a disaster. There were very few people at the restaurant when we went, yet we waited more than 20 minutes for drinks and finally had to get up and ask for a waiter to bring us a menu. 20 minutes later we still didn't have drinks and still didn't have an order placed. It was a complete train wreck. Again, there was no one inside the restaurant and only four or five tables out on the patio. No excuses!
  16. S

    Sandy

    San Francisco

    12 reviews

    5.0

    12 reviews

    Dined on August 30, 2019

    overall5food5service5ambience5
    We hit it at a time when the restaurant was not very busy. Good food and a very pleasant visit with our nephew who was in town. The staff was attentive.
  17. CA

    CALI

    San Francisco

    1 review

    5.0

    1 review

    Dined on August 25, 2019

    overall5food5service5ambience5
    Service wonderful, server outstanding, dining room lovely. Food was great for brunch!

    Palomino - San Francisco - Permanently ClosedResponded on August 27, 2019Right on Cali, thank you!

  18. RR

    RoberthR

    1 review

    2.0

    1 review

    Dined on August 24, 2019

    overall2food3service2ambience1
    Terrible place to go for eating, disordered service was terrible, the food too greasy and not worthy doe the price, in general the look of the place is oldie, in not really good shape, you could see the mess when you enter and just scattered, too pricey for such a regular greasy food, not worth at all
  19. OT

    OpenTable Diner

    San Francisco

    2 reviews

    1.0

    2 reviews

    Dined on August 16, 2019

    overall1food2service2ambience4
    They told us they could make a change to customize one of the menu items to be what my partner wanted, but then it wasn’t as they described, and it kind of ruined the evening. And my food didn’t taste all that good. Very disappointing for a restaurant I’ve always really liked.

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019I'm sorry we didn't meet your expectations. We should have followed through and then made an effort to get it right when we didn't. My apologies. - Jeff GM Palomino

  20. ER

    EricR

    1 review

    3.0

    1 review

    Dined on August 15, 2019

    overall3food4service3ambience4
    They were slammed so I understand the slow service. It was half off on all bottles of wine so that was great. I ordered the short rib and it was delicious but incredibly small, and priced at $29, so it was a rip off. My wife had the grilled salmon and enjoyed it. Once our waiter had time to serve us, he was great.

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019Thank you Eric. I certainly appreciate your understanding. We do get pretty darn busy, but we should have connected with you sooner. I'm sorry for the delay. - Jeff GM Palomino

  21. JH

    JanH

    San Francisco

    44 reviews

    vip
    5.0

    44 reviews

    Dined on August 13, 2019

    overall5food5service4ambience4
    I had a good business meeting and the food was great!

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019Thank you Jan! I appreciate you taking the time to write.

  22. MC

    MimiC

    1 review

    5.0

    1 review

    Dined on August 13, 2019

    overall5food5service5ambience5
    This is now our go-to restaurant in the city - the view, the food, the service: all thumbs up! Esp love that they welcome families with kids. One minor issue: on our first visit here, I lost my black cardigan. I took it off when we were seated and had already started our meal. I believe that when the crew cleaned up, my cardigan got mixed in with the black napkins that were on the seat (we had kids and some of the napkins had fallen onto the seat). I asked the staff to check around that same night. No luck. I asked again on our next visit, a month after. Still no luck.

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019Thank yo so much Mimi! I'm glad you had a great experience with us and I'm sorry we couldn't find your cardigan.

  23. P

    Philanthrophy

    Tahoe

    21 reviews

    4.0

    21 reviews

    Dined on August 11, 2019

    overall4food4service5ambience5
    Great menu and service. The view of the Bay is without rival.

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019Thank you Philantrophy! You inspire us to continue our efforts. - Jeff GM Palomino

  24. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on August 10, 2019

    overall1food4service1ambience2
    The service was disastrous.

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019I'm sorry we let you down. We'll continue our efforts to improve.

  25. CR

    CarolR

    San Francisco

    285 reviews

    vip
    5.0

    285 reviews

    Dined on August 9, 2019

    overall5food5service5ambience5
    Once again had a lovely meal. We had the Calamari Misto it was delicious. My daughter had the Blue Cheese salad it was huge, my friend had the Burger with Blue cheese salad as her side, I had the ChopChop Salad it too was huge and delicious. We all loved our meal, oh and the best Bloody Mary. Our server was great our water glasses were always full.

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019Thank you Dinner. I'm thrilled you and your family had a great time with us. - Jeff GM Palomino

  26. E

    Edwinl

    San Francisco

    4 reviews

    vip
    2.0

    4 reviews

    Dined on August 6, 2019

    overall2food1service2ambience4
    Haven't been to this restaurant for over 5 years for work related lunch. Food and service was better then. It's all downhill from here. Food and service needs lots of work. Not returning.

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019Darn Edwinl, I'm sorry we missed the mark. My apologies. - Jeff GM Palomino

  27. P

    Pasq

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on August 4, 2019

    overall2food2service1ambience1
    The customer service is really abhorrent. I would never recommend.

    Palomino - San Francisco - Permanently ClosedResponded on August 22, 2019Thanks for the message Pasq. I'm terribly sorry for the service you received. We should have done a better job. No excuses. I would like to make it up to you if you decide to give us another chance. - Jeff, GM Palomino SF

  28. OT

    OpenTable Diner

    San Francisco

    26 reviews

    3.0

    26 reviews

    Dined on August 4, 2019

    overall3food5service2ambience4
    Food was great but service was really bad...slow from the get go, messed up our drinks and took 2 servers 5 different times before we got appetizers. Even longer for entrees. And the place was only a third full at best.
  29. OT

    OpenTable Diner

    New England

    3 reviews

    3.0

    3 reviews

    Dined on August 4, 2019

    overall3food1service2ambience5
    Food is terrible and overpriced but the view is good.
  30. PP

    PaulP

    Washington DC

    4 reviews

    5.0

    4 reviews

    Dined on July 28, 2019

    overall5food5service4ambience5
    Nice patio, and good food!
  31. R

    Renee

    San Francisco

    25 reviews

    1.0

    25 reviews

    Dined on July 21, 2019

    overall1food1service1ambience1
    Palomino has been a favorite of ours for over 20 years because of its great service, food and location. However, today was a complete surprise - it was awful. We showed up on time for our 1pm reservation for 4 people. We were seated outside and given menus and then we waited... Finally, one of our party went in and reminded them that we were there, after which someone brought 3 glasses of water (for 4 people) and took our orders for drinks (2 coffees, 1 club soda and one glass of Roederer champagne) and food. Again, we waited. Again, one of us went inside to inquire about our orders. Again, we waited. Finally someone brought out the coffees, the club soda and set down a glass and announced "Champagne." We pointed out that there were no bubbles, at which point he said "Chardonnay" and took away the glass. I don't recall him apologizing. Again, we waited for food and my wine. When no one returned within a reasonable amount of time, we left. At this point, we had been sitting there for 40 minutes, with nothing to show but 2 coffees and a glass of water. I am really surprised and disappointed that one of my favorite restaurants has fallen so far. If this were my first visit, I would never come back, but as I've seen Palomino in better days, I'll just say that I won't be back anytime soon. I should also add that the "servers" were standing around and chatting most of the time.
  32. a

    amandag

    Central Coast

    1 review

    5.0

    1 review

    Dined on July 19, 2019

    overall5food5service5ambience5
    Visiting San Francisco for a wedding and randomly picked this place for dinner. The patio was packed with people and the bar side had the same. We went early (5:15) for dinner before a show. It was noisy with two group events happening right next to our table. But the food and drinks were pretty good. I will be trying the place again when we visit San Francisco again.

    Palomino - San Francisco - Permanently ClosedResponded on July 25, 2019Thank you so much, Amanda! I truly appreciate your patience with the busy nature of our restaurant. We look forward to seeing you again soon. - Jeff GM, Palomino SF

  33. C

    Cafoodie

    San Francisco

    50 reviews

    vip
    2.0

    50 reviews

    Dined on July 18, 2019

    overall2food2service2ambience2
    Disappointment in food and service . Food quality and taste no longer good. Service was poor too. Used to be our favourite restaurant, but no longer. Will not return.

    Palomino - San Francisco - Permanently ClosedResponded on July 25, 2019I apologize Cafoodie. We should have done a better job. I'm sorry we let you down and I hope you will give us another chance some day. If you do, please ask for me specifically. It seems that you have joined us in the past, and I would value your feedback tremendously. - Jeff, GM, Palomino SF

  34. OT

    OpenTable Diner

    San Francisco

    1 review

    vip
    4.0

    1 review

    Dined on July 18, 2019

    overall4food4service4ambience4
    ‘Twas a little noisier than I’d like, but ambience was good

    Palomino - San Francisco - Permanently ClosedResponded on July 18, 2019Thanks for the feedback and I appreciate the review. You are right, we had a large social gathering in our banquet space and we had the music turned up a little. My apologies.

  35. LF

    LeviF

    San Francisco

    1 review

    4.0

    1 review

    Dined on July 16, 2019

    overall4food4service5ambience4
    Good location, food is pretty good a couple areas of improvement could be made but overall a good spot for lunch.

    Palomino - San Francisco - Permanently ClosedResponded on July 18, 2019Thanks for taking the time, Levi. We appreciate your business. Please ask for me next time you join us. I enjoy hearing about our opportunities and I value the feedback. Cheers! - Jeff GM. Palomino SF

  36. d

    didi1937

    Central Coast

    13 reviews

    3.0

    13 reviews

    Dined on July 15, 2019

    overall3food3service2ambience3
    Service VERY slow. View is amazing. Took over 4 hours to complete dining. Would go back again but will choose different waiter
  37. B

    Biotechdinner

    San Francisco

    16 reviews

    vip
    4.0

    16 reviews

    Dined on July 14, 2019

    overall4food4service5ambience4
    Food was great and the service was wonderful! It was a great value compared to the very expensive Water Bar and Epic Roast House (just across the street). I’d definitely go back!

    Palomino - San Francisco - Permanently ClosedResponded on July 19, 2019Wow! Thank you so much. I'm thrilled we could be here for you. - Jeff GM, Palomino

  38. OT

    OpenTable Diner

    Orlando

    1 review

    3.0

    1 review

    Dined on July 13, 2019

    overall3food3service3ambience3
    Everything with just mehhh

    Palomino - San Francisco - Permanently ClosedResponded on July 19, 2019Darn, I'm sorry we missed the mark. If you would ever like to fill me in on the details, I am interested. Cheers, and thank you for joining us. - Jeff GM, Palomino SF

  39. SM

    SteveMays

    San Francisco

    18 reviews

    5.0

    18 reviews

    Dined on July 13, 2019

    overall5food5service5ambience5
    Met family there. 6 of us, 2 teenagers, had all of our dietary quirks managed and all were satisfied at a reasonable price.

    Palomino - San Francisco - Permanently ClosedResponded on July 19, 2019That's great to hear, Steve! I sure do appreciate you taking the time to write. - Jeff GM, Palomino SF

  40. MG

    MarieG

    Exclusive

    14 reviews

    vip
    3.0

    14 reviews

    Dined on July 11, 2019

    overall3food3service3ambience4
    Sad to see one of my old time favorites closing down. :/

FAQs

Palomino - San Francisco - Permanently Closed is rated 4.1 stars by 2636 OpenTable diners.

Permanently Closed

This restaurant is permanently closed.

Additional information

  • Cross street

    Folsom

  • Neighborhood

    SOMA

  • Hours of operation

    Lunch: Daily 11:15am-3pm Dinner: Sun-Thurs 5pm-9pm Fri-Sat 5pm-10pm Brunch: Saturday & Sunday 11am-3pm Bar: Mon-Thurs 11:15am-10pm Fri 11:15am-11pm Sat 11am-11pm Sun 11am-10pm Happy Hour: Daily 3pm-close NOTE: Happy Hour in Bar Only. Not available on holidays.

  • Cuisines

    American, Mediterranean, European

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Hills Plaza Garage: weekdays: park in the garage between 11am and 2pm to get $2 rate for 3 hours. Park in the garage after 5pm to get 3 hours free! Weekend: 3 hours free any time. Street parking also available.

  • Public transit

    Muni N Line - Folsom Station/ BART Embarcadero

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Counter Seating, Full Bar, Patio/Outdoor Dining, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (415) 512-7400

  • Private party facilities

    Palomino's urban feel offers a group dining experience unlike any other. Specializing in exceptional service and an elevated dining experience with a mix of European and Mediterranean flavors. Palomino is perfect for any occasion with several booking options to suit your needs.

  • Private party contact

    Palomino San Francisco: (415) 512-7400

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