This visit was for my birthday. I chose Palomino because I've been a fan of both the Seattle and the San Francisco locations for some time. I was not disappointed on this visit. The downpour that night delayed us all by about a half hour. I was very happy that the staff seated us right away. The food was terrific, as usual, and Wes, our server, was the best. He was lots of fun and thoroughly professional and efficient. I'll look forward to sitting in his section again.
The location is good - close to Embarcadero -but the restaurant is rather basic and does not have character. Food was marginal, service was sloppy
Palominos is my go to for any occasion, the food is always amazing, the service is always great and the ambiance is to die for.
Always excellent Service, great food, clean environment
Food was awful. I mean awful. Chicken was cold, dishes were not prepared as requested. The only thing going for this place is the view.
A really disappointing evening: reservation wasn't ready (20 minute wait), though the restaurant was far from full; service was slow and incorrect (wrong dishes); food was mediocre... Palomino used to be dependably good; apperently, no longer.
We go to Palomino often and the resteraunt is dependably good. This time our server was a young kid who wasn't very good and kept us waiting too long until the rest of the staff bailed him out. We still like the place, management just needs to pay bit of attention when this staff member has the lead.
Excellent food and view. Our waiter was terrific.
I requested a window table but the hostess said it was unavailable even though tables were empty. Your website states window tables are on a first come basis only. I was so disappointed and was offered no explanation. I felt hostess was a tad condescending. Food was really good but service needs a lot of improvement.
The view of the bridge from our table was especially nice.
We went here for an out-of-town family get-together on a weeknight. Got there early (about 4:30) and the bar was not crowded, so we got a table next to the patio with a great view. But, by 5ish, the place was almost packed! Good prices at Happy Hour (which lasts all night), so no surprise there. Almost anywhere you sit has a great view of the Bay bridge and the ambiance was perfect to show off our great city. It was too cold for us on the patio, but I can imagine that would be wonderful on a warmer night. For dinner, we moved to a round table that was just right for our party of 8. Reasonable prices, not too loud, better than average food, and a nice setting - perfect for us!
Fresh and delicious local ingredients
Service is not terrific. The view is nice but atmosphere was more touristy then I prefer. Food is very mediocre.
I love this place! This was my 3rd visit, and I was not disappointed. I like the atmosphere, the friendly staff, and the food. A great place for a first date!
This was my first time for dinner. I have been many times for happy hour. My husband loved his porkchop, but my fish was just so-so. Service was quick until it started to get busy. Good for groups.
Requested a coffee when we sat at the table, it came 20 minutes later with the food. Also a pizza was ordered and it came burnt. The other food and the drinks were okay.
We were happy to receive the promotional coupon for a discount of $50 when you dine as a party of four and spend a specified amount, drinks were okay, food was okay, dessert okay, service okay, there was a billing mix up, two cards were presented to split the total, but the server charged the same card twice which required refunding and recharging at a later date, all in all, just okay. Not rushing back.
Had a 6pm reservation and was seated right away. Sat at table for 20 minutes waiting for a waiter at which point the manager actually came over and asked us if we would like a drink. Good thing we had been at the bar for 45 minutes to enjoy the view.
Wasn't very busy for a Saturday night. Might have been 10 tables with people.
Food is amazing and worth the price.
We dine at Palomino often and it seldom disappoints. Very friendly staff. Food was good and the place was full with friendly people. Special thanks to Carlos for his help.
LOVED the food, especially the roasted cauliflower! amazing food and great place for vegetarians.
Been going there for over10 years, really understaffed the past Monday, really need a manager to walk the dinning to check on diners. Overall this place can be a hit or miss, but when it’s good a real treat.
Unexciting, we selected this restaurant as we had relatives and kids from out of town and it was safe for unadventurous types
I have eaten at this restaurant almost every time I am in SF over the last 20 years. This was by far the worst experience.
The appetizer came last - the server didn't even offer to comp it. Service was terribly slow.
very bad experience. Would never recommend to anyone, and will never come back
The food, service & experience was amazing! It was the perfect setting for our business meeting as we had a view of the lighted Bay Bridge. The service was a bit slow as the night progressed.
Service was great, but it was a Monday night, so not very busy in the dining area, bar was busy as usual. Food was good, ordered Filet Mignon, Sea Scallops, and the Frutti De Mari (Seafood Pasta) all good.
We come to Palomino often and can count on good food and great service very welcoming staff. Carlos is a great server and is very helpful - always willing to go the extra mile toake customers happy!
Went there because a co-worker was retiring. Ambiance was nice and service very good. Waiters were attentive. The food is regular American fare, nothing outstanding. The sauce in the pasta was a little too creamy for my taste. Fries are the thin cut type and very good.
service was horrible; had to get up and find someone to come take order; had been there before and had been ok -but this time was just unacceptable
Food was amazing but still a little over priced the server seemed over whelmed ans didn't know anything about the drinks but was able to get me a small taste of two different wines(which they usually dont do there) the restaurant has a great view of the bay bridge on the patio or at a window seat
Seafood was not cooked properly and interactions with waiter seemed forced. Restaurant is beautiful but would not go again due to experience.
Wonderful food and service! Wish the Steak and frites meal included a vegetable. Would come again and recommend to others!
Amazing as always, Carlos is the best waiter!
Chose this restaurant to treat a cousin on their anniversary visit to SF, vicinity to Ferry Building was a factor. Had the chicken marsala, other diners had the prawn bowl, Roma pizza and scallops. All dishes were excellent and service was superb. Great view of the Bay Bridge also.
Gluten free options advertised but very limited. Expensive for what it was. Dessert took forever and when we asked nothing was done to accommodate. Clearly it was an error but should have been addressed.
Glad we made reservations. Excellent food.
My wife and I join our younger son and his girlfriend for dinner on Christmas Day each year. This year our son chose Palomino. Wow, what a wonderful place to eat Christmas dinner! The food was fabulous, the wait staff amazing and the views terrific. When our older son comes to town in two weeks we're going back to Palomino!
Excellent Christmas dinner with my friends.
Great service, lovely drinks, lucious scallops, wish i had more now, and decadent desserts.. And no traffic.. Parking was easy but it was a holiday.