Took my husband for Father's day & we weren't disappointed. We sat by the window over looking Fountain Square, which is always an interesting place to people watch. My salmon was cooked to perfection. My husband's pasta was also a pleaser, with enough left for dinner the next day. Our server, Chris, couldn't have been more attentive. There at the right time, but not hovering.
I was thoroughly impressed the staff were very polite and professional. The server knew how to upsell without intruding on the experience. All in all, I have already recommended Palomino to everyone in my inner circle.
Food below par. Menu and table sticky. We should have left.
Great friendly service starting with the host David that seated my party and the general manager that came by our table just to check on us and engage in conversation!
The atmosphere was wonderful, the food was outstanding, and overall the experience was pleasant. Unfortunately, the service our section received was quite poor. We saw our waitress when she took or order, delivered our food, and then when she finally delivered the bill. The table next to us sat down within 5 minutes of us sitting down, and didn't get an opportunity to order their food until we received ours.
Had a great time! Food was great! Service was excellent!
Service and food is so consistent. Been a favorite since opened.
We've been many times and the food and service is always consistent and very good. I'd put a note on OpenTable that it was my wife's birthday and they have some little streamers at our table and served a delicious dessert which we shared. Just a nice place to enjoy a meal.
Very good overall experience. Eric was wonderful greeting and seating us, Chris was wonderful serving us.
It was our anniversary so I reserved ahead of time informing them of the occasion and asked if we could be seated by a window. When were were greeted by the hostess, she wished us a happy anniversary, took us to our table at the window, and had table decorations for us. Our waiter Mark K. made the evening. He asked if we were going to the Broadway show after dinner, we were, so he gave us the information on the new security measures at the theater and promised to have us out in time for the show. Mark's service was exceptional. Christoph, the supervisor stopped by to also wish us a happy anniversary. The wine and the meal was outstanding...and they gave us our choice of a dessert (free) to split. A very, very nice evening.
Now this is the type of service I’m used to at Palominos. Lunch never skips a beat but Mother’s Day dinner sure did.
Glad you made things right
46th anniversary. Outstanding cuisine. Our server , Christian, made the evening special and memorable.
Service was terrible. Food was average.
The food was good and good portion size.
Mark - our server - was fantastic. Honest about menu selection and very friendly. Enjoyable evening
Excellent food, superb cocktails and terrific service. Look forward to once again going to Palomino the next time we’re in Cincinnati.
Palomino's has been a favorite as long as it's been here in Cincinnati. We've enjoyed birthdays, anniversaries, late night drinks, pre-game snacks, etc. Menu changes regularly, but food is always great. Service is friendly and helpful, but not obtrusive. Can eat light or fill up. Wonderful deserts. Creative cocktails and decent bar/wine list.
The food was disappointing. Not up the same quality as it used to be.
Started in the bar as we arrived 40 mins b4 our 5p resv. Told they don’t start til 5 n they would come to bar to get us. After 20 mins we were asked about a drink n 10 mins late another server came to take our order. We got our drinks n no blue cheese stuffed olives n then bartender came to say she had to stuff her own n was waiting on the blue cheese. Ok so we had our drink n paid. I happened to look at my watch. It was 510p. No one came to get us.
We sit down and it was at least 20 mins b4 anyone came. Was told she didn’t know her table. Then we order and are told cocktail would be paid for. That was nice.
Then it takes awhile to get salads. They were fine but one of them not.
Then I don’t know how long we waited to get main entree only for mine to lukewarm at best n short rib not very tender. One of my guests chicken es cold n green beans looked like they had been sitting.
The manager or whoever said he’d take care of my meal.
I only asked for my meal to be reheated n new green beans for guest. I got new plate n mushrooms were sparse n completely different.
Anyway all 4 of our meals etc were taken care of including dessert was given to us.
Sad about it as my 3 guests had never been there; Palominos has been my fav Cinti downtown rest and then this happened n on Mother’s Day
I may be back for lunch but not so sure for dinner
And you weren’t even crazy busy
The place has greater appeal and has had better service. Wash the windows. You use to do a great Mother's Day Brunch Buffet and it was always packed.
the restaurant needs a complete physical overhaul. it is so dated that is feels like a stale hotel restaurant.
Would suggest warmed syrup with french toast and butter needed to be served along with french toast, not asked for. Also, butter should be soft, not rock hard. Also, restaurant the size and reputation of Palomino should have espresso/specialty coffee available to its guests. All-in-all brunch was a disappointment with limited choices, especially for a day like Mother's day.
We made a reservation for 7:30. We were seated around 7:35ish. We ordered the crab and artichoke dip, which was okay. They give you barely any dip and way too many pita chip things. Our server was chris, and he forgot to write down our order. He came by and apologized, but we did not get our food until after 9. I got the shrimp scampi, and it was not impressive at all. Olive Garden is definitely way better
Poor service, and mediocre food. Don’t waste your time or money!!!
We waited almost 30 minutes to be seated. Service was really slow. Entrees didn’t come out together. I had to send mine back because it was supposed to be gluten free & wasn’t. My fish was cold. Was actually very disappointed.
The kitchen somehow missed my son's meal (grilled chicken breast) and we waiting for a long time to get that meal brought out. They did bring him some french fries to "tie him over" which was disappointing because by the time he received his meal, he was full of french fries instead. They more than made up for their error by comping all of the entrees. This was totally unexpected and above and beyond what was necessary. They were very apologetic and more than made up for their mistake. Food was great and service was great! Just a minor hiccup.
The food tasted good and service was great but it took a LONG time to get our food (the sever apologized multiple times). Furthermore, we each ordered off of the pasta menu but our meals were varying in portions. Mine was huge, very filling, with a lot of meat. But the person next to me had a MUCH smaller dish (the server informed us they were out of the big bowls) with much less in portion size. She also had only three shrimp and one scallop in her dish (she paid $20+ for this). Overall, the restaurant was nice but we were not overly impressed. The amount of food for the price was not satisfying.
From when we first got there to when we left, the overall experience was made to be amazing by those who work there. Really took the effort to make our night special and one to remember.
Bridgett our server is the BEST!!! We could dine anywhere in the city but her attitude is the reason we keep coming back. The mushroom soup is also very good along with seasonal specials. Nice view of Fountain Square as well.
I had dinner by myself during a quick trip to Cincinnati. I had a table near the window which overlooked fountain square. The food was acceptable and the prices reasonable. I had the tiramisu for dessert which was their own creation. I little on the sweet side. The table serve was great and the manager came by three times during the meal to check on things. It's good to see active managers.
Overall it was an ok experience. We had an early reservation but front of house was not prepared. The restaurant had a bar table full & 1-2 small tables occupied but they still scrambled to get us our table and asked us to wait.
Our waiter was great, quick, on point. A friend asked for a gluten free crust for the pizza and the waiter stated that because it’s early he is unsure if they are ready.
Why take early reservations if the restaurant is not ready?
I had the meat parpadelle, it had good flavor but a grease pit. Not exactly what I was looking for. The dish also had a few pieces of fat/gristle.
I prefer the place across the street.
Mark was an awesome waiter and the food and service was excellent. Flavors and combinations delightful. Our party had chicken parm, hazelnut sole and scallops. Great wine as well.
Loved the restaurant. Our first time there. Received a gift certificate from our kids for Christmas. Had tickets for Music Hall and this was perfect for our "before" meal. Were able to get a window seat and enjoy watching Fountain Square.
Visited Cincinnati for my Birthday and Palomino was conveniently located near the Westin I stayed at. Waitstaff and management were friendly and attentive. Dinner was fantastic from the Bruschetta to the Caesar Salad (just the right hint of anchovy), Chicken Parm with al dente capellini for me and Gluten-Free pizza for my husband (his first gluten free experience and he liked it!) and the limoncello. Ale - mmmm. Meal was so good that we took the leftovers and found the hotel microwave to have for lunch the next day. Definitely visit if you’re in Cincinnati!!
We had excellent specials—Moroccan salmon and mahi. They brought a surprise birthday tiramasu (huge) and decorated the table. Greatview of Fountain Square, excellent service, unobtrusive but lively jazz/big band track in the background.
We always go to Palomino for a great evening out. Tonight was no exception! Great seafood selections with the paella being our party’s favorite entree.
Our server Mark Was awesome! He was informative, present when we needed him, and added some great humor. We also appreciated the manager’s (Bridget?) visit to our table. We heard it was under new management now and we can tell a difference.
Went here for a special occasion celebration for dinner on a Sunday evening. We had reservations but probably didn't need them, it didn't seem too busy.
Crab and artichoke dip to start - was good, but wish it came with more of the pita chip things!
Both had pasta dishes for dinner - rigatoni bolognese and fettuccine with shrimp, both were delicious and filling portions! Worth the money.
Also enjoyed a bottle of the red blend from Boomtown (I think) - was a good complement to our meal and was served professionally.
Will return, overall good experience and a great view.
Service started out slow but Christoff the manager was AMAZING! Lavender Cosmos are the best.
Great dinner before the show! I thoroughly enjoyed my spinach salad and filet, while my friend raved about her seafood bucatini and grilled salmon. We both topped it off with chocolate tiramisu. The perfect ending!
Fish was a little dry. Service was fair. Our waiter was too busy with other parties and often ignored us.