I have been to different Palomino Restaurants in different States, always hoping that the good quality has changed. And NO, it has not. The service is the only saving factor. The food is equal to a run-of-the-mill pizza store. I can get better food in a grocery store. They really need to change up their menu and increase the quality of their food 100%.
Pretty disappointed. Sat us at a table and 5 minutes later we were asked to move to another table so a bigger party could sit. No big deal, we got a table by the window so can’t complain about that. Came to celebrate a birthday. Waited 1.5 hours for our food and soup wasn’t even luke warm and Caesar salad had so much salad dressing couldn’t even eat it. We tolerated that. Then the filet was over cooked, yes that happens.. understandable. The waitress sent it back and manager came to apologize which we appreciated. I had my food ate and we waited some more and my husband was still was waiting on his food. After waiting 1.5 hours already and nothing seemed to go right we asked for our bill and left. Not sure why it took so long, didn’t even seem to be super busy. No birthday dinner for my husband and I ate pretty much ate alone. But the manager did offer my husband a piece of cake. No thanks. Won’t be back.
I was in from Chicago and enjoyed a great night out with my mom, who can't stop talking about how fabulous our evening was. Food and service was excellent! Will be going back again when I am back in town.
Let me start by saying we typically loved this place. My wife and I have been coming here for years and have never been disappointed. I know that sometimes things just don't work out, but last night was really hard to ignore. Our waitress, Arwa was either new or just not good. She forgot things that we asked for and even a simple glass of wine and beer took 15 minutes on not so busy night. We ordered 3 rounds, you do the math.
The food, is typically delicious and my wife and I have very similar tastes. We both ordered the Fettuccini De Mar and we were both extremely disappointed. The noodles were over done and scallops were way under cooked. Needless to say, we are saddened by the night.
For the cost of the night we probably would have had better service and food at applebees.... Just Sad.
Food was okay. Service was wonderful.
If you're planning a romantic dinner for Valentine's Day - go elsewhere. For dropping $140, yes ONE HUNDRED AND FORTY DOLLARS on their Valentine's day dinner for two, my girlfriend and I both left hungry and unhappy. The salad appetizer was really lame and didn't even have the cranberries or walnuts as advertised. The pasta was pretty watery and the shrimp was very overcooked and chewy. The "chocolate cake" was anything but exciting. My girlfriend and I both agreed it was about the quality of a Wal-Mart brand box of brownies just presented nicely with a couple dollops of raspberry jelly (also found at Wal-Mart). I have NEVER been so regretful in picking a restaurant to eat at, especially considering it was Valentine's day. You could basically go to ANY other restaurant in Cincinnati, Olive Garden included, and spend 1/3 (no joke) of the price and get a meal 3x as good/filling. SAVE YOUR MONEY.
Service was very slow albeit it was Valentine’s Day. I had a steak. It was just fine. My wife had the short ribs and she said they were great. Our server was very pleasant but, I believe, had too many tables. I ordered a glass of wine before we ordered our entrees and it arrived after I had finished eating my meal. I definitely expect slow service, etc. on Valentine’s Day but this was worse than that. The chocolate cake was excellent though!
Great Valentines Day lunch! Staff was excellent!
Everything was great except for the slow service. Took a long time to get our dinner. We were there a total of 2.5 hrs. Our reservation was for 8:30 and it was not very crowded so not sure why the main course took so long. Filets were a little under cooked as well but still good.
Great Tirasmsu💕 The only negative thing is they dont have potatoes (except fries and cauliflower mashed potatoes). Great waiter, great food, great view!
Great service very friendly few were set in the back by the window I think the waitress was katylin not certain however she made my birthday extremely special great service friendly and very attentive to our needs
Food service was very slow.
The server was not completely familiar with the menu nor the selection of alcoholic beverages.
Food preparation was excellent.
Drink portions were excellent.
Great kids menu.
The restaurant was very noisy and a conversation was difficult.
Everything was perfect!
Dinner was delicious. Once we got our appetizer and order placed for the main course it felt as if we lost our server. They tried to bring the entrees before the salads. Once everything was figured out we did have an excellent meal. I️ would definitely dine here again
My husband and I both ordered fish. His salmon had no flavor and my Maui Maui was over cooked. It’s a shame. I’ll never be able to talk him into going again.
Drinks and appetizers were delicious. Try the lavender cosmo!
The manager was on point..we we're very impressed. Service otherwise was just average. Our server maybe had too many tables. The food was good, but not great..not what I expected for an upscale restaurant.
Our work team gathered at Palomino’s for a good-bye lunch for one of our team members. The Palomino staff was very accommodating for our group of 16. We had a whole section of the restaurant dedicated to just us, so it felt very private. We were able to order from the regular menu and with separate checks. Our server was friendly, fast and efficient. Our food was served quickly, correctly and was most delicious. A great time was had by all! Thank you Palomino’s for an outstanding experience!
We participated in Palomino's educator appreciation weekend special, with a 3-course meal for $25 per person from a prix fixe menu. The mushroom soup was delicious, the chop-chop salad is always a favorite, and the steak frites and rigatoni bolognese were also delicious, with enough to take some home for lunch the following day. The fig gelato was a really unique taste - one of us liked it and the other did not. The tiramisu was disappointing - a bit on the dry side and not very flavorful in our opinions. The service, atmosphere, and drink selection were absolutely fantastic, and I will definitely return to Palomino in the future! Thanks for recognizing educators!
Food was great, as always. Service was extremely slow and seemed to be disorganized that night. However I have been there many times and will go back
Food was delicious. Waiter was very friendly. Manager, I am assuming he is the manager, came around to the tables and asked how everything was tasting.
We were there for a celebration for our daughter and her best friend getting accepted to colleges they wanted to go to! There were 6 of us and we had a reservation so we were seated right away! We got our drinks quickly and we took some time to decide on appetizers but they came fairly quickly. However, our entres took quite a while to arrive. Our waiter was great but seemed a bit stretched for a busy Saturday evening! Food was very good but a few steaks were a bit undercooked. No one wanted to send it back because it took so long to get them in the first place. I would recommend going there but maybe not on a prime weekend dinner hour!
We love Palomino. The value of the tasting menu on Saturday evening was very good. The portions were good size and the meals were delicious. Palomino doesn't disappoint. I asked for a round table for six near the window and we got it. We are members of the Restaurants unlimited club. It's great!
Awesome as usual!
Food and service are always top notch. My quinoa marinated shrimp salad was so fresh and the ingredients blended together so well-yummy.
The food and ambiance were very good but the service was just fair. We were asked if we wanted some water up front - who doesn't when eating out? The water was so bad we had to buy a bottle of water to drink. Although the waiter said he'd be right with us to place our order he seemed to have gotten lost for awhile after taking our appetizer requests. I asked for a Chivas and water in a tall glass and got a Chivas on the rocks in a small glass. I decided to mix it with my drinking water before I had tasted the water - that was a mistake. When I wanted a second drink to go with my dinner I had to find a different server to place the order because ours wasn't anywhere around. I enjoyed the ambiance and the view of Fountain Square but I won't be going back. As is customary for me, I still lift the server slightly over a 20% tip.
The greater the cost the greater the service expected. This was not the case this time. It was not bad service just very little and not timely. Two of the dishes ordered came missing ingredients listed on the menu. The experience was “fine”
Spectactular service and food. We met friends here before going to a show at the Aronoff and it was perfect.
The meal was excellent..I had the tomahawk pork chop, my friend had the scallops. Service was also excellent. Levi, our waiter was very attentive. Great spot for pre-theatre dining.
Palomino is a fantastic find. The ambiance is perfectly romantic, and classy. The food was the best food I've had in Cincinnati and I will definitely be returning.