I have been to different Palomino Restaurants in different States, always hoping that the good quality has changed. And NO, it has not. The service is the only saving factor. The food is equal to a run-of-the-mill pizza store. I can get better food in a grocery store. They really need to change up their menu and increase the quality of their food 100%.
Pretty disappointed. Sat us at a table and 5 minutes later we were asked to move to another table so a bigger party could sit. No big deal, we got a table by the window so can’t complain about that. Came to celebrate a birthday. Waited 1.5 hours for our food and soup wasn’t even luke warm and Caesar salad had so much salad dressing couldn’t even eat it. We tolerated that. Then the filet was over cooked, yes that happens.. understandable. The waitress sent it back and manager came to apologize which we appreciated. I had my food ate and we waited some more and my husband was still was waiting on his food. After waiting 1.5 hours already and nothing seemed to go right we asked for our bill and left. Not sure why it took so long, didn’t even seem to be super busy. No birthday dinner for my husband and I ate pretty much ate alone. But the manager did offer my husband a piece of cake. No thanks. Won’t be back.
I was in from Chicago and enjoyed a great night out with my mom, who can't stop talking about how fabulous our evening was. Food and service was excellent! Will be going back again when I am back in town.
Let me start by saying we typically loved this place. My wife and I have been coming here for years and have never been disappointed. I know that sometimes things just don't work out, but last night was really hard to ignore. Our waitress, Arwa was either new or just not good. She forgot things that we asked for and even a simple glass of wine and beer took 15 minutes on not so busy night. We ordered 3 rounds, you do the math.
The food, is typically delicious and my wife and I have very similar tastes. We both ordered the Fettuccini De Mar and we were both extremely disappointed. The noodles were over done and scallops were way under cooked. Needless to say, we are saddened by the night.
For the cost of the night we probably would have had better service and food at applebees.... Just Sad.
Food was okay. Service was wonderful.
If you're planning a romantic dinner for Valentine's Day - go elsewhere. For dropping $140, yes ONE HUNDRED AND FORTY DOLLARS on their Valentine's day dinner for two, my girlfriend and I both left hungry and unhappy. The salad appetizer was really lame and didn't even have the cranberries or walnuts as advertised. The pasta was pretty watery and the shrimp was very overcooked and chewy. The "chocolate cake" was anything but exciting. My girlfriend and I both agreed it was about the quality of a Wal-Mart brand box of brownies just presented nicely with a couple dollops of raspberry jelly (also found at Wal-Mart). I have NEVER been so regretful in picking a restaurant to eat at, especially considering it was Valentine's day. You could basically go to ANY other restaurant in Cincinnati, Olive Garden included, and spend 1/3 (no joke) of the price and get a meal 3x as good/filling. SAVE YOUR MONEY.
Service was very slow albeit it was Valentine’s Day. I had a steak. It was just fine. My wife had the short ribs and she said they were great. Our server was very pleasant but, I believe, had too many tables. I ordered a glass of wine before we ordered our entrees and it arrived after I had finished eating my meal. I definitely expect slow service, etc. on Valentine’s Day but this was worse than that. The chocolate cake was excellent though!
Great Valentines Day lunch! Staff was excellent!
Everything was great except for the slow service. Took a long time to get our dinner. We were there a total of 2.5 hrs. Our reservation was for 8:30 and it was not very crowded so not sure why the main course took so long. Filets were a little under cooked as well but still good.
Great Tirasmsu💕 The only negative thing is they dont have potatoes (except fries and cauliflower mashed potatoes). Great waiter, great food, great view!