Palm Court Restaurant - Arlington Heights

4.5
icon/ic_reviewCreated with Sketch.
629 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Located near downtown Arlington Heights IL, and just minutes from the Metra station, Palm Court brings a timeless classic ambiance alongside a tantalizing menu that combines American cuisine with European influences.

Palm Court has received rave reviews since the restaurant opened its doors over 40 years ago for its elegant ambiance, friendly service, and relaxed atmosphere.

A highlight of the restaurant is the piano lounge, a comfortable place to unwind, relax, meet up with friends as you listen to the live piano music that swathes the dinner crowd Monday through Saturday.

Chef Michael has been creating alluring dishes for Palm Court since its inception in 1979, and our chef-driven menu includes timeless favorites like Tournedos of Filet Mignon, crisp Long Island Duckling, Veal Oscar and Provimi Calf’s liver. No dinner is complete with Palm Court’s own dessert, Brandy

The Bar offers a wide array of wines, cocktails, specialty Martinis and imported and domestic beers.
What 629 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.5
ambience
4.4
value
Noise · Moderate
94% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
T
Chicago
8 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

The food and dining experience is always excellent.

d
Chicago
44 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 4

Great food and service as usual.

OT
Chicago
7 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Food was fabulous. Breadsticks are back. Shrimp were big tasty cooked perfectly. Fish was seasoned deliciously. Service was orompt friendly. Not one complaint.

M
Phoenix
20 reviews
Dined 4 days ago
Overall 5food 5service 5ambience 5

Never a disappointment! We always sit in the piano lounge and have dinner and listen to Larry, the house pianist. He plays classic standards and mixes in some Elton John and Beatles. The food is always good and the service is attentive. Love this place.... it is somewhat of a throwback to the 70's and 80's!

j
Chicago
6 reviews
Dined 4 days ago
Overall 2food 2service 2ambience 3

The only reason I went was because friends of mine knew the piano player. Not worth the money for the amount of food, plus the vegetables served with the main entree was pathetic. 2, to 4 small pieces. The bus boy served water without ice, water was warm. I again very disappointed. I would be really surprised if the new owners survive.

m
Chicago
9 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Both of us had steak kabobs great as usual. Apple crisp dessert was also spectacular in appearance and taste. Piano player made the atmosphere that much more appealing. You will not find finer food in a supper like setting anywhere in the Chicagoland area. Oh yes, and the prices are very responsible.

MG
1 review
Dined on October 5, 2019
Overall 5food 5service 3ambience 3

The oysters Rockefeller were nice and large and delicious as well has the huge jumbo shrimp cocktail. Shrimp had an excellent flavor and nice crisp bite cooked perfectly. The swordfish special and walleye pike were so fresh and prepared perfectly. The Chef really does a nice job with his fish specials.

DO
Chicago
2 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

The food is always good, and the service is usually excellent. Great value for the money. Nice place to go for special events as well!

T
Chicago
8 reviews
Dined on October 5, 2019
Overall 4food 4service 4ambience 3

I’m almost afraid to write a good review, because this place is so good and last Saturday it was packed! The food is great, service is terrific. Really is an enjoyable experience.
Took advantage of the Anniversary specials they have going on right now. Our dinners were delish!
We’ll be back soon.

MM
Chicago
4 reviews
Dined on October 5, 2019
Overall 5food 5service 5ambience 5

I have eaten at Palm Court numerous times. The food is always excellent. I will eat here a couple of times before Thanksgiving. I am definitely looking forward to Thanksgiving.

T
Chicago
95 reviews
Dined on October 4, 2019
Overall 4food 4service 5ambience 5

A fine dining experience hard to find in today’s world of big, loud restaurants and rushed service. The wine list is simple but excellent and the menu is both classic and varied. This restaurant provides what a dinner out with others should be like.

c
Chicago
199 reviews
Dined on September 30, 2019
Overall 5food 5service 5ambience 5

The service of Silvi was excellent. Even though the new owners have tweaked the menu, the food is as good as always. And they still pour a good drink!

DD
Chicago
17 reviews
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Our server was excellent, checking in on us frequently. He did a fabulous job deboning my Dover Sole at the table. Said it was his first time! Somehow I don’t believe him. 😅
The owner also stopped by our table to see how everything was. That was a nice touch.
BTW, the food was awesome!!
Very enjoyable evening.

OT
1 review
Dined on September 27, 2019
Overall 4food 4service 4ambience 3

Food and service was good but a little bit over priced for the location and quality. Definitely an older crowd with the average age probably around 50-60.

CF
Chicago
1 review
Dined on September 26, 2019
Overall 5food 5service 4ambience 5

Great restaurant place to dine. True white tablecloth service with attentive waitress and wonderful food. Will visit much more frequently especially for special occasions. Cocktail service at the bard could be a bit more attentive. Correcting this issue would bring this restaurant to the top restaurant in Arlington Heights.

MM
Chicago
5 reviews
Dined on September 22, 2019
Overall 5food 5service 5ambience 5

I have eaten here twice now. The food was excellent and the service was great. I had prime rib both times and it was excellent! I will be back again! I have already booked Thanksgiving Dinner here.

WB
Chicago
12 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

As always food & service was outstanding, had the New York as was cooked perfect.

Ship cocktails where great as was our brownie Sunday.

OT
Miami
4 reviews
Dined on September 20, 2019
Overall 4food 4service 4ambience 4

Ordered 3 Dover Soles cost $44.00 each. They were deboned table side. Our waitress didn’t no how to do it and it took forever. By the time we could eat them they were cold. Vegetables were cold. Not good. Would have been 5 stars other than that.

R
Chicago
14 reviews
Dined on September 20, 2019
Overall 5food 5service 5ambience 5

Always enjoy dining at PC best in the area for low noise and great food

AA
Chicago
3 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Wonderful dining experience!

WL
Minneapolis
15 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

We loved every part of it! We’re definitely coming again!

JB
Chicago
5 reviews
Dined on September 11, 2019
Overall 5food 5service 5ambience 5

I have read reviews of Palm Court that make particular mention that it is an "older crowd." Well, I guess us older folks know a good deal when we find it. If you want outstanding food in a nice conversation friendly and attractive environment, then this is the place for you.

Oh, and they don't charge extra for a salad or soup. They also prepare very good cocktails at a fair price. My wife and I just went there for our anniversary (yes, many years) and they treated each of us to a slice of cake with whipped cream and a candle!

HN
Chicago
2 reviews
Dined on September 8, 2019
Overall 4food 5service 2ambience 5

The food was excellent...lots to choose from, deliciously made, and fairly priced. Our server was not as attentive as I feel she could have been. We were a party of 8 and it seemed to take a while to get our first choice which was a cocktail. One couple was thinking of purchasing a bottle of wine, but because it took so long for our server to come back to check on us, they ended up just ordering cocktails which then took another short wait. Thankfully our food order did come out correct and it was delicious. She just didn't seem to be very happy from the moment that she first approached our table. Yes, the restaurant was VERY busy, but a pleasant server makes all the difference in the world. I would return because the food and ambiance is great but hope we'd get a different server.

Palm Court Restaurant - Arlington Heights
Responded on September 10, 2019

Hello Helen, Thank you for your honest feedback. We are glad you enjoyed our entrees but I am very sorry to hear that you had a less than exceptional experience on your service from us. We thrive to deliver nothing less than Excellence in Guest Services at all times. When you have a free moment, I would love the opportunity to speak to you. Kindly call us at 847-870-7770. I would like to take the opportunity to get a few more details and of course make it right for you in a future visit.

Report
EA
Chicago
3 reviews
Dined on September 7, 2019
Overall 4food 4service 3ambience 5

Short on wait staff, never got a refill of ice water or timely removal of used dishes and glasses. Beef tended to be cooked more than requested.

JG
Chicago
1 review
Dined on September 7, 2019
Overall 5food 4service 5ambience 4

A hidden gem for those who remember how dining out used to be. Food is good, the service is even better. Definitely a bit of a blast from the past...it is not a chain restaurant but one that takes you back to when you were younger. The clientele is more of Baby Boomers and Gen X ... a thoroughly enjoyable place for a night out with couples, friends...and family. BTW the bar area looks fun and we will definitely return to check that out as well as another 'Saturday date night' dinner!!!!!

VP
Chicago
10 reviews
Dined on September 7, 2019
Overall 5food 5service 5ambience 5

Birthday. Our waiter brought a dessert. Very nice

TG
Chicago
8 reviews
Dined on September 7, 2019
Overall 3food 5service 2ambience 4

We have been going to Palm Court for over twenty years. Food is always good and priced right. Most people know the restaurant was sold last year. My recent issue was the service, extremely slow. Took an hour before our order was taken. Had to get Peter, the mailer d to get us a drink from the bar. Not sure if this is the new norm, or just an isolated occurrence.

Also noted the prices of raw oysters has been steadily increasing. Not so long ago, it was $10 for six, then $11 for five, now $18 for six. These used to be a good value, not anymore.

Will go back again to see if poor service was just an isolated issue.

A
Chicago
6 reviews
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Excellent food, excellent service, excellent ambiance, attentive, hands-on owners....a great place to celebrate a birthday and retirement

OT
Chicago
4 reviews
Dined on September 5, 2019
Overall 5food 5service 5ambience 4

Food was delicious!

OT
Chicago
2 reviews
Dined on August 31, 2019
Overall 5food 5service 4ambience 4

Delicious food for all choices that were made by each guest.

T
Chicago
9 reviews
Dined on August 31, 2019
Overall 5food 5service 2ambience 4

Another wonderful evening. Great food and perfect atmosphere. A little disappointed with our server Kristyn. She never introduced herself to us or the trainee with her. When the ‘reserved’ table across from us arrived, she was very friendly and introduced herself and the trainee. She was not mean to us, just not as friendly.

b
Chicago
12 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

The food, service and value were all excellent. The main dining room is very lovely. I ordered the rack of lamb, and it was delicious.

s
Chicago
14 reviews
Dined on August 29, 2019
Overall 4food 4service 5ambience 4

My food come out with bell peppers. They were very helpful and remade it since I’m allergic to them. Bell peppers were not listed in the description. Big portions

WI
Chicago
91 reviews
Dined on August 27, 2019
Overall 4food 4service 4ambience 4

Great place, delicious food. Live entertainment, white tablecloths, quite busy for a Tuesday night. The prime rib and filet medallions were very good, as were the salads and the homemade dressings.

CG
Chicago
1 review
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

Enjoyed the experience. Restaurant has expanded their menu. Food was exceptional.

MK
Chicago
2 reviews
Dined on August 25, 2019
Overall 4food 4service 4ambience 4

Always a good experience at Palm Court. Very friendly staff, great food and a fine dining atmosphere without being ostentatious.

a
Chicago
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

great service great food, and the brandy ice is worth the visit alone.

JH
Chicago
5 reviews
Dined on August 24, 2019
Overall 3food 3service 3ambience 4

My wife and I have been coming to Palm Court for the last 30 years. Back in the early years this was a fun, upscale restaurant, with live entertainment, great service and great food. Unfortunately, that was then and this is now. Over the last few years, both the service and food have deteriorated to a point where we've decided it's time to move on.

The last / final time we dined there, our server was downright surly. For example, I asked her what kind of pasta they offered and her reply was, angel-hair. When I asked her to elaborate, she acted annoyed and just repeated herself. When my wife asked if she could take the dessert menu to make a bit more space on the crowded table, she said no, just prop it by the window! OK . . .

My wife ordered "Pecan-Encrusted Walleye Pike, Sautéed and served amandine". Fish amandine is a classic preparation of fish sautéed in butter / olive oil, topped with sautéed almonds and a touch of lemon. What arrived on her plate was a tasteless breaded fillet, covered with some type of thin white sauce. Not sure what it was supposed to be, but it definitely wasn't Walleye Amandine. To add to her enjoyment, her potato side dish was served cold!

I ordered Shrimp Scampi which was tasty, but for $26 I felt they could have given me more than six, medium shrimp. Also, I had an appetizer of lobster bisque, which was mediocre at best and lacked any hint of lobster taste.

I think this restaurant is resting on its laurels. On a weekend night this place is busy, but the majority of its patrons are older (no disrespect, I'm one of them) and I suspect that many have been coming here for years and do so now to relive old times with friends. The food is less important to them than having a drink with friends in a familiar place. That's great, but this is a restaurant review and although the atmosphere is pleasant, it can't make up for the poor service and often poorly prepared food.

JK
Chicago
1 review
Dined on August 24, 2019
Overall 3food 5service 1ambience 3

I askedOur waiter 3 times for some thing he got very snappy and rude and never brought it over

FG
Chicago
7 reviews
Dined on August 23, 2019
Overall 4food 5service 5ambience 4

Good food, excellent service and an overall excellent experience will highly recommend this restaurant to everyone

1
2
3
16