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Beae - Palm Court Restaurant - Arlington Heights, Arlington Heights, IL

Palm Court Restaurant - Arlington Heights

4.1
4.1
1976 Reviews
$30 and under
American
Located near downtown Arlington Heights IL, and just minutes from the Metra station, Palm Court brings a timeless classic ambiance alongside a tantalizing menu that combines American cuisine with European influences.

Palm Court has received rave reviews since the restaurant opened its doors over 40 years ago for its elegant ambiance, friendly service, and relaxed atmosphere.

A highlight of the restaurant is the piano lounge, a comfortable place to unwind, relax, meet up with friends as you listen to the live piano music that swathes the dinner crowd Monday through Saturday.

Chef Michael has been creating alluring dishes for Palm Court since its inception in 1979, and our chef-driven menu includes timeless favorites like Tournedos of Filet Mignon, crisp Long Island Duckling, Veal Oscar and Provimi Calf’s liver. No dinner is complete with Palm Court’s own dessert, Brandy

The Bar offers a wide array of wines, cocktails, specialty Martinis and imported and domestic beers.

Make a reservation

2 people

8:00 PM


Booked 20 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Lunch Mon–Fri 11:00 am–3:00 pm Dinner Mon–Thu 3:00 pm–10:00 pm Fri 4:00 pm–12:00 am Sat 11:00 am–12:00 am Sun 12:00 pm–10:00 pm
  • Phone number
    (847) 870-7770
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    Michael Arguirre'
  • Private party facilities
    Blue Room holds up to 21. Fireplace Room holds up to 85.
  • Private party contact
    Sandie: (847) 870-7770
  • Neighborhood
    Arlington Heights
  • Cross street
    NW corner of Palatine and Arlington Heights Rds
  • Parking details
    Ample parking in a private lot with a covered drop-off at the front door.
  • Entertainment
    Live music in our cocktail lounge Monday through Saturday.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Outdoor Smoking Area, Private Room, Takeout, View, Wheelchair Access, Wine

What 1,976 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1
4.1 based on recent ratings
  • 4.1Food
  • 4.3Service
  • 4.3Ambience
  • 4Value

NoiseModerate

1,976 Reviews
  1. OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food3service5ambience5
    Chicken Parm was very hard to cut and was dry. I noticed other people having trouble cutting the Chicken Parm. The chicken was not tender.

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  2. SheilaS

    Chicago

    7 reviews

    vip
    3.0

    7 reviews

    Dined 6 days ago

    overall3food3service4ambience5
    We have been coming to Palm Court for over 40 years and never had a bad meal. Many times we had private parties in the your small room and I organized corporate functions there. We have been there several times since the ownership changed and still enjoyed our experience. We will there on Saturday, November 25 for a late lunch. There were four of us. Two of ordered the whitefish. It was very disappointing. It had a fishy, frozen taste. The other entrees that were ordered were fine along with the service and ambience. I am willing to give you a another try. I will still recommend you to others which I have done many times.

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  3. OpenTable Diner

    Milwaukee

    1 review

    1.0

    1 review

    Dined 6 days ago

    overall1food1service2ambience2
    We were served the wrong food. Much of our food was cold and we were told by the manager that we had ordered the incorrect food. Terrible experience.

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  4. AdamA

    Chicago

    1 review

    2.0

    1 review

    Dined 7 days ago

    overall2food4service3ambience2
    We waited an hour and a half for our 6pm reservation, finally got seated at 7:30pm and it took another half hour for our server to come to our table to take our drink order..... Very disappointing....

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  5. JohnK

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on November 23, 2023

    overall4food5service5ambience5
    A near-perfect Thanksgiving meal with excellent service marred by an excessive wait in crowded foyer (35 minutes) past reservation time). In future, I'll avoid Palm Court on holidays.

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  6. Larry

    Chicago

    2 reviews

    2.0

    2 reviews

    Dined on November 23, 2023

    overall2food3service4ambience4
    They failed handling the Thanksgiving crowd. With a 5:30 reservation we were seated at 6:30. Then it took the kitchen an hour to give us our meals. They must have overbooked, not considering people visit longer on a holiday.

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  7. BettyAnnH

    Chicago

    3 reviews

    1.0

    3 reviews

    Dined on November 23, 2023

    overall1food2service4ambience3
    I have been a customer at Palm Court for over 30 yrs.Reservation was made for 4:30 on Thanksgiving for 3.We arrived to a chaos situation.We were seated at 6:15.You overbooked,people were irate,had fire dept entered premises there the place would have been fined.No excuse for this chaotic situation-your excuse that people didn’t leave their table does not excuse your greed in overbooking. Our food was not hot and certainly not worthy of the inflated prices that were charged.Disappointed in our experience.I could go on and on about the comments from waiting customers but I won’t. Waiting 1 hour and 45 minutes to be seated with no place to sit while waiting when a person made the reservation weeks in advance is absolutely terrible.

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  8. IreneD

    Chicago

    1 review

    2.0

    1 review

    Dined on November 23, 2023

    overall2food2service2ambience4
    I have been to palm court a few times prior to this and thought it might be a good idea to have Thanksgiving dinner there. I'm sorry bit it did not turn out to be a good experience due to the long wait on my sore feet. The staff at the front desk were so overwhelmed, the front was crowded with people complaining how they had been waiting over an hour plus. I believe you over booked reservations. We had reservations at 4:15 and were seated at 5:30. Service was slow, we had to ask for knives and spoons for our soup. The turkey would have been better if the gravy was not so over-salted, people can always add salt to taste, but you cannot remove it! I only gave it 2 stars because the mashed potatoes and the stuffing was OK!

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  9. StevenL

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined on November 23, 2023

    overall1food2service3ambience3
    Normally a good place but it totaly sucked on Thanksgiving. Overbooked, waited an hour and a half and had a reservation!! Due to overcrowding service was slow and the food stunk!! That doesnt mean i wont go back i just wont on a holiday....bad management staff was pleasant

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  10. RitaV

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on November 23, 2023

    overall1food1service1ambience1
    You overbooked for Thanksgiving. We had a reservation made months ago. You could not honor it in a timely fashion. We left. The waiting area was very crowded with other customers who also had reservations, but long wait times. Having as many people in the restaurant as you did was dangerous in my view. Probably against fire code regulations. Will never return.

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  11. jmf761949

    Chicago

    10 reviews

    1.0

    10 reviews

    Dined on November 23, 2023

    overall1food1service1ambience3
    Waited over 1 1/2 hour on Thanksgiving beyond our reservation. Initially told it would be about a 25 minute wait. Like a creeping delay at the airport, this was totally unacceptable. Obviously very overbooked and several other waiting parties including ourselves left. This restaurant’s standards have definitely declined and seeing so many elderly (and a lot of handicapped) people waiting to have their holiday dinner is unexcusable! They liost a frequent diner and will spread the word

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  12. Joan

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on November 23, 2023

    overall5food5service5ambience5
    Thanksgiving was a great time at PALM COURT. Food was delicious. The weight staff and all the staff was fantastic. We had no problems. Yes we had to wait a little bit for dinner but that’s understandable considering it was a lot of people there for Thanksgiving and we had a great time.

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  13. BillR

    Chicago

    1 review

    vip
    1.0

    1 review

    Dined on November 23, 2023

    overall1food2service2ambience2
    we had to wait one hour and 35 minutes for our table and we had a 3:00 PM reservation; the waiter was surly and rude--the food was mediocre; the staff was totally unsympathetic to the situation

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  14. MichaelS

    Chicago

    68 reviews

    vip
    1.0

    68 reviews

    Dined on November 23, 2023

    overall1food2service2ambience4
    We have eaten at this restaurant many times, and have really like it (especially my 95-year-old mother.) This experience was way below expectations. We had 3 :00 pm reservations, and we were seated at 3:25 pm. (The lobby was packed with people). The waitress was overworked, which caused her to be less than hospitable. Told us it was a big issue that we didn't order appetizers with our drinks (she didn't tell us that that was the correct time to order them!) Didn't know that you could wreck a turkey dinner, but the turkey was dry, the turkey and mashed potatoes had very minimal gravy, and the cranberry sauce had a weird flavor. (Two people ordered beef wellington, and that was cooked appropriately, and it was delicious.) The invoice overcharged us for an extra order of Oysters Rockefeller which the waitress did correct when notified of the problem. Overall, we will definitely not be there for Thanksgiving dinner next year, and we'll seriously think about going there ever again.

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  15. LouLou

    Chicago

    10 reviews

    4.0

    10 reviews

    Dined on November 23, 2023

    overall4food5service5ambience5
    When our party of 4 arrived people waiting were everywhere...more than we have ever seen. We were told it would be a 15-20 minute wait (which we did not believe). It was more like 45 minutes. Some people actually walked out after waiting an hour (with a reservation). It appeared they booked more than they could handle. Heard people complaining everywhere. We understand it was a holiday so we were patient. We had an outstanding server Paul (very nice and efficient) who handled the crowd and backed up kitchen exceptionally well (always informing us of the situation). We had no problem with our food timing and everything for us went very well. The food was very good (except the shrimp cocktail didn't look appealing for the $21 price). But our great service made up for everything.

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  16. RachelOC

    Chicago

    23 reviews

    5.0

    23 reviews

    Dined on November 23, 2023

    overall5food4service5ambience5
    We made the decision to go out for Thanksgiving and Palm Court did not disappoint. It was packed, but the food and service was still fantastic.

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  17. ange

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on November 19, 2023

    overall5food5service5ambience5
    We had a great time celebrating my birthday. Food, service and entertainment was exceptional!

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  18. Les27

    Chicago

    17 reviews

    vip
    4.0

    17 reviews

    Dined on November 19, 2023

    overall4food3service5ambience4
    Your prices for beef dishes have gotten outrageous. We suggest offering 8 oz portion steak and beef dishes That portion size would be big enough for us

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  19. Jgr13

    Chicago

    20 reviews

    vip
    5.0

    20 reviews

    Dined on November 18, 2023

    overall5food5service5ambience5
    We had a wonderful experience at Palm Court Restaurant. I ordered medallions of beef with spinach on smashed potato. It was cooked perfectly and absolutely delicious. It came with a salad or soup. I had an Old Fashioned cocktail and it was made perfectly. For dessert we shared a key lime pie that was huge with mile high merengue and was enjoyed by all. It was a lovely evening out and the service was great too.

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  20. AaronH

    Chicago

    3 reviews

    vip
    5.0

    3 reviews

    Dined on November 16, 2023

    overall5food5service5ambience5
    Excellent food and people. They were great over there.

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  21. DMilton1972

    New York Area

    20 reviews

    vip
    4.0

    20 reviews

    Dined on November 14, 2023

    overall4food5service4ambience5
    Friends staff and wait person. Nancy deserves a 5+ but I continue to feel that PC is understaffed. Great food. We will be back again. Thanks Nancy

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  22. Glorious

    Chicago

    27 reviews

    vip
    3.0

    27 reviews

    Dined on November 12, 2023

    overall3food3service4ambience4
    Not the Palm Court it used to be. Menu has changed somewhat and the prices skyrocketed. The service was very good but the food was mixed. Two of us ordered Rack of Lamb and specifically said we didn’t want it rare. Came rare and partly raw. Wasn’t hot and was way too salty. Did send back to cook it more and waitress was great about it. However when she brought it back she said the chef said to tell us that we needed to order it medium well not medium like it should be. We felt like we were being reprimanded. And it was still very pink, which was fine, but in no world was that medium well and the first time around medium. It was very pricey and when I order it how I want it and don’t get it that way I am not happy. Might still go back there but will never order the Rack of Lamb there again.

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  23. Alexis

    New York Area

    1 review

    vip
    4.0

    1 review

    Dined on November 12, 2023

    overall4food4service3ambience4
    Live music was a fun touch. Had a couple mistakes with our order but might've been due to increased noise.

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  24. Ed49

    Chicago

    60 reviews

    vip
    5.0

    60 reviews

    Dined on November 12, 2023

    overall5food5service3ambience4
    Good duo in the bar. They were very busy and had only two waitresses for 14 tables in the lounge. The service wasn’t great but the two girls were running around as fast as they could. They needed another server and a bus boy or two. The food was good but because it was such a Chinese fire drill it was a little disorganized.

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  25. DebiB

    Chicago

    7 reviews

    vip
    5.0

    7 reviews

    Dined on November 12, 2023

    overall5food5service5ambience5
    Great value for the money . Always good food & service

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  26. OpenTable Diner

    Chicago

    9 reviews

    vip
    2.0

    9 reviews

    Dined on November 6, 2023

    overall2food2service4ambience4
    The quality and presentation of the food and value for the money continues to deteriorate.

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  27. Nancy

    Chicago

    15 reviews

    4.0

    15 reviews

    Dined on November 5, 2023

    overall4food3service5ambience5
    Service was spectacular!! Waitress very attentive. Prices have gone up and quality of food has not. Nice ambiance, white table cloths, quiet, clean.

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  28. JimM

    Chicago

    29 reviews

    vip
    4.0

    29 reviews

    Dined on November 4, 2023

    overall4food4service5ambience4
    Besides the food, the service can make or break a restaurant. Our server Kristyn was excellent.

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  29. Barb

    Chicago

    9 reviews

    vip
    3.0

    9 reviews

    Dined on November 3, 2023

    overall3food3service4ambience3
    You increased your prices but subtracted a potato with my favorite dinner…..Walleye Pike. Something so simple has made me not want to come back…

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  30. Snowbird

    Chicago

    17 reviews

    vip
    5.0

    17 reviews

    Dined on October 29, 2023

    overall5food5service5ambience5
    Always great service and my Beef Wellington was cooked to perfection.

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  31. DavidK

    Chicago

    10 reviews

    vip
    5.0

    10 reviews

    Dined on October 29, 2023

    overall5food4service5ambience4
    Gina, our server was really fun. Good was great. Dinner was excellent and a great value. Had not been there since homecoming dance in 1985... Sorry I waited so long. The crowd is shall we say, seasoned but don't let that deter you. Everyone seemed like they were having fun and the music was great. I suggest sitting in the main dining area away from the lounge so you can enjoy the music without it being too loud. I guess that makes me old...too.

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  32. OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on October 25, 2023

    overall5food5service5ambience4
    Hadn’t been to Palm Court in a couple of years. Was pleased to find that food and service are still excellent! Seven guests, seven good reviews!

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Thank you so much!

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  33. Bari

    Chicago

    10 reviews

    2.0

    10 reviews

    Dined on October 24, 2023

    overall2food2service2ambience4
    I'm very sad to be writing this review, as I have been patronizing this restaurant for over thirty years. Palm Court was always known for their supper club type atmosphere, food and service, which made it special, and set it apart from others. This visit was anything but that. To begin, this was our anniversary dinner for me and my husband. We started off with drinks. My husband ordered a Guinness beer, to which they said that they don't have, even though it's on the drink list, but whatever...it was not that big of a deal. I ordered a ginger ale, and received what tasted like watered down sprite. It was basically clear in color, and no flavor. I know certain restaurants cut corners, and use sprite with a splash of coke to give it color and pass it off as ginger ale. 1st strike right off the bat. Next, our first course. My husband had the French onion soup. The cup it was served in was not much bigger than an espresso cup, and had tasteless broth, two sad croutons on top, four stringy pieces of onion, and NO cheese. Sorry...that is not French onion soup. It should have had some nice melted Gruyere cheese on top. This was dishwater in a cup. They also used to give you a basket of warm freshly baked rolls. We received two cold and stale rolls. Strike 2. Now we come to the main course. I had the filet mignon Oscar style. It was good, but they forgot the steamed asparagus, as that is what "Oscar style" traditionally includes. Other than that, my meal was pretty good. My husband on the other hand wasn't so lucky. He ordered the strip steak, cooked medium well. What he got was a steak that was still mooing. We sent it back three times and they still couldn't get it right. My husband was ravenous and just ate it at that point. We spoke to the owner about our experience, and all she offered us was a free dessert and a beer. Ever since ownership changed, it hasn't been the same. Sadly we won't be returning. I guess all good things must come to an end. And...Strike 3.

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Bari, I am truly sorry that you were not happy with the food you received. We truly strive to provide the best food and service for our guests and we do appreciate your comments. However, I can assure you that what we served you was Schweppes ginger ale as we serve coke products in our restaurant. I understand you were not happy with how the meal came up but we really did try to make it right for you. We wanted to make sure you left happy as we do not want any of our guests leaving unsatisfied with their meal. We truly hope you will us another try.

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  34. RayG

    Chicago

    6 reviews

    5.0

    6 reviews

    Dined on October 22, 2023

    overall5food5service4ambience4
    Palm Court is a lovely "supper club." Service and food are always excellent with a casual but upscale feeling type of atmosphere. I told my wife we need to visit more often.

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Thank you so much!

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  35. KarenC

    San Francisco

    14 reviews

    5.0

    14 reviews

    Dined on October 21, 2023

    overall5food5service5ambience5
    My husband and I both throughly enjoyed the pecan encrusted walleye with green beans and bacon. The service was impeccable and the restaurant is pristine. I have nothing but great things to say about Palm Court. We hadn’t been here in years, but we can’t wait to go back!

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Thank you so much!

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  36. RobinO

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on October 20, 2023

    overall3food3service4ambience5
    Entertaining was great steak was over cooked not what I ordered and pretty pricey! Waitress very nice.

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Robin thank you for your honest review. We would have liked to remake your steak to your liking, and we apologize that it was not right the first time. We hope you will give us another opportunity to serve you.

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  37. MaryL

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on October 20, 2023

    overall5food5service5ambience5
    Came here on a Wednesday night with a group of 5. Our server was Beanna and she was attentive and knowledge about the menu and offered suggestions. We started out with our favorite cocktails that were made perfectly and ended up ordering several rounds. Our appetizers were the goat cheese crostini which was incredible and we ended up ordering a second one. We also had the seafood tower. WOW!!!!!! Beautiful presentation and extremely fresh!!!!! Our meals were so tasty! The chicken cordon blue was a special and I really hope they put it on the menu. Definitely homemade and so savory! The others ordered steaks and all enjoyed them. We also ordered several sides for the table to share. Do yourself a favor and get the mac and cheese! Based on Beanna's suggestion we had the key lime pie for desert along with the chocolate cake. Everything was absolutely wonderful and we certainly be back! Thank you Palm Court for doing such a great job!

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Thank you so much!

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  38. OpenTable Diner

    Chicago

    8 reviews

    4.0

    8 reviews

    Dined on October 20, 2023

    overall4food5service3ambience5
    Food was excellent as always, but we were close to the stage so the saxophone music was pretty deafening. Our server was good, but took a long time. We were there 45 minutes before he took our food order for example. Fortunately we had our kids to talk to so that wasn’t so bad.

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Thank you so much!

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  39. MichaelK

    Chicago

    93 reviews

    vip
    5.0

    93 reviews

    Dined on October 20, 2023

    overall5food4service5ambience5
    Excellent service, a great menu, and very good food and drinks make this a restaurant that I’ve frequented for over 40 years since its grand opening.

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Thank you Michael.

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  40. EdSNBK

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on October 19, 2023

    overall4food4service4ambience4
    The food is great. The service is very good. Easy parking. I'll be back.

    Palm Court Restaurant - Arlington HeightsResponded on October 28, 2023

    Thank you so much!

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FAQs

Palm Court Restaurant - Arlington Heights offers takeout which you can order by calling the restaurant at (847) 870-7770.

Palm Court Restaurant - Arlington Heights is rated 4.1 stars by 1976 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

8:00 PM


Booked 20 times today

Order delivery or takeout

Google Map for Palm Court Restaurant - Arlington Heights

1912 N. Arlington Heights Rd., Arlington Heights, IL 60004

Additional information

  • Cross street
    NW corner of Palatine and Arlington Heights Rds
  • Neighborhood
    Arlington Heights
  • Hours of operation
    Lunch Mon–Fri 11:00 am–3:00 pm Dinner Mon–Thu 3:00 pm–10:00 pm Fri 4:00 pm–12:00 am Sat 11:00 am–12:00 am Sun 12:00 pm–10:00 pm
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Ample parking in a private lot with a covered drop-off at the front door.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    Michael Arguirre'
  • Entertainment
    Live music in our cocktail lounge Monday through Saturday.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Indoor Fireplace, Late Night, Outdoor Smoking Area, Private Room, Takeout, View, Wheelchair Access, Wine
  • Phone number
    (847) 870-7770
  • Private party facilities
    Blue Room holds up to 21. Fireplace Room holds up to 85.
  • Private party contact
    Sandie: (847) 870-7770
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