Palm Court Restaurant - Arlington Heights

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1. KG

   KimG

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   The wait staff is always welcoming. The entertainment was great. The food was hot and superb.

   Report
2. RM

   RochelleM

   Chicago

   7 reviews

   vip
   4.0

   7 reviews

   Dined 3 days ago

   overall4food3service4ambience5

   We love Palm Court but were disappointed this last time that our food was cold.

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3. L

   Lens40

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   A wonderful place for family or friends. Service food and price selection is outstanding. This a 5 Star restaurant.

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4. RM

   RaneeM

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food4service5ambience4

   I made a reservation for a number of people but unfortunately some cancelled the last minute due to unavoidable circumstances. When I told the receptionist about it she gave me a smirk in her face and told us to wait for 10 mins as the tables and chairs need to be rearranged. I did say I’m sorry but it’s beyond my control if my guest cannot make it. She never showed up and at least go back to me to tell me that arrangement is in progress. There is also no chairs to sit while waiting to be seated and my 93 year old mother has to wait standing using her cane for support and nobody even offered chair even just for her to sit while waiting.Our server was excellent but the receptionist needs to be more pleasant and accomodating to customers.

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5. M

   Michael

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   As usual, the food was excellent. Our server was also very good.

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6. j

   jmf761949

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Our meal was delicious. Service was excellent. Atmospheric was terrific

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7. B

   Buttercup8561

   Chicago

   39 reviews

   5.0

   39 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   We have been going to the Palm Court, for over 25 years. It is just as fabulous back then as it is today. We love the music we love the piano eating in the bar is fabulous eating in the restaurant area is fabulous. The food is always spectacular. The service is always spectacular. It’s a great value and it reminds me of a supper club because you can actually go to a restaurant get super salad with your meal.

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8. KA

   KARENN

   Naples

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   overall5food5service5ambience5

   waiter Nick was awesome!!!!!!!!!!!!!! food was excellent

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9. A

   Alexandria

   Chicago

   1 review

   5.0

   1 review

   Dined on September 19, 2022

   overall5food5service5ambience5

   This is a classic 'supper club' with great food, service, and ambiance. I have been going here for 40 years and even when it changed owners, they maintained the product in all ways. Wonderful bartender, who knows his drinks. When I convinced my 30-something to try it, even after she insisted there were better restaurants downtown Chicago, she was pleasantly surprised. She then brought her new husband back. Her sister is eager now to try it after her sister's blessing. It's not trendy, but classic. Sometimes we 'seniors' know a thing or two about good food.

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10. J

    James

    Chicago

    55 reviews

    vip
    2.0

    55 reviews

    Dined on September 19, 2022

    overall2food2service1ambience3

    After some forty years, we had our first unpleasant experience at Palm court. The Bluepoint oysters, which were large in the past, were tiny. The food was decent; however, everything was lukewarm. The server was unpleasant even to the point of telling me the bordelaise sauce was the same as the last forty years. It wasn’t so in my experience. PC has always been a go to spot, but not this time. We may try again, but never with that server.

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11. l

    luvinfood

    Chicago

    78 reviews

    vip
    5.0

    78 reviews

    Dined on September 18, 2022

    overall5food5service5ambience5

    What a great dining experience. Friendly employees, great selections, yummy food. My husband had the prime rib and I had the poached champagne salmon. Both were excellent. Definitely will be adding this one to our favorite restaurants.

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12. L

    Lazarus

    Chicago

    3 reviews

    5.0

    3 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5

    The Palm Court never disappoints. The food is good, the servers are attentive, and the ambience is perfect.

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13. OT

    OpenTable Diner

    Chicago

    14 reviews

    3.0

    14 reviews

    Dined on September 17, 2022

    overall3food3service4ambience4

    Ordered a house salad with my entree Looked like it had been made for two days! Not fresh! Tomato quarter was not ripe, and it had one slice of cucumber. Was told it was mixed greens & the majority was iceberg lettuce. Very disappointing. I sent it back. Then I ordered a spinach salad (which was an upgrade & paid $7). This salad was not fresh either. Looked like they pre make salads earlier in the day & just pull out as people order. Both were haphazardly made. Not a good presentation of food. Ordered the poached salmon entree which was delicious. I requested double vegetables instead of a potato or rice. My serving of the green beans were exactly the same as my husband but he had chosen the rice option. The wait staff told me it was fine to ask for double vegetables. I’ve dined at Palm Court for several years and was always pleased with wait staff, host or hostesses and food. I have to admit this past Saturday would not necessarily bring be back to dine at Palm Court. Another annoyance was we were seated where servers brought out trays on a wheeled food cart. At least 3 or 4 times the covers crashed on the floor close to our table. We know accidents can happen, but within a two hour span I would think the servers might need a little reminder to take their time.

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14. SH

    ScottH

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5

    Have not been there in years and we were pleasantly surprised. The food was great. I mean better than most other high end restaurants in the area we frequent. The flavors were great and servers were wonderful. Nice to know nothing has changed here and will be back.

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15. JV

    JVED

    Chicago

    4 reviews

    5.0

    4 reviews

    Dined on September 17, 2022

    overall5food5service5ambience5

    We really enjoyed coming back after a long time away. As good as ever.

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16. F

    Fred

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on September 15, 2022

    overall5food5service5ambience5

    Our waitress was outstanding. Friendly, cheerful and extremely helpful.

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17. PL

    PattiL

    Chicago

    8 reviews

    5.0

    8 reviews

    Dined on September 13, 2022

    overall5food5service5ambience5

    We have been going to Palm Court for about 40 years, special occasions. We had not been in awhile, but were not disappointed. The food was very good. They had done some renovating and it looks so nice. Our server was excellent. Apparently, there was no help to bus last night, but she and others jumped in a did a great job with a smile. We will continue to frequent Palm Court.

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18. L

    Les27

    Chicago

    12 reviews

    vip
    4.0

    12 reviews

    Dined on September 10, 2022

    overall4food4service4ambience4

    Birthday. Very nice

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19. BB

    BonniB

    Chicago

    1 review

    5.0

    1 review

    Dined on September 10, 2022

    overall5food5service5ambience5

    Very good food and excellent service. We will be regulars!

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20. MK

    MichaelK

    Chicago

    63 reviews

    vip
    5.0

    63 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5

    Long time tradition of excellence! High caliber service!

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21. LD

    LindaD

    Chicago

    13 reviews

    vip
    5.0

    13 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5

    Bonnie who served us at the bar was very efficient and friendly. The food and service was great. Best ribs I had since I made them myself!

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22. OT

    OpenTable Diner

    Chicago

    68 reviews

    vip
    3.0

    68 reviews

    Dined on September 10, 2022

    overall3food3service3ambience3

    We have been to Palm Court many times and always had a wonderful meal. This time, my wife ordered a side of spinach and rec'd some Godawful frozen pseudo-spinach. If you can't get spinach right now, we should have been told. Other than that, meal was fine.

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23. r

    ralph

    Chicago

    15 reviews

    vip
    4.0

    15 reviews

    Dined on September 9, 2022

    overall4food5service5ambience5

    Food was very good, service was attentive but not intrusive

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24. PA

    PeggyA

    Chicago

    3 reviews

    vip
    3.0

    3 reviews

    Dined on September 9, 2022

    overall3food3service4ambience3

    Duck was over cooked and dry. Should have complained.

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25. CK

    CarolynK

    France

    2 reviews

    5.0

    2 reviews

    Dined on September 8, 2022

    overall5food5service5ambience5

    We just love this oldfashioned supper club! It's our go-to place for special occasions.

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26. S

    Sheri

    Chicago

    2 reviews

    3.0

    2 reviews

    Dined on September 8, 2022

    overall3food3service2ambience3

    The food that came correct was very good. One of our dishes had to be made 3 times, and it still wasn't right. Atmosphere was nice, but certain things need to be updated. Loved the smell of the candles they had burning. Manager was very nice and helped with our issue. Waitress wasn't very friendly or attentive. Waitress wasn't very accommodating. Overall, I would give another try.

    Report
27. DO

    DONNAP

    Chicago

    31 reviews

    vip
    4.0

    31 reviews

    Dined on September 8, 2022

    overall4food5service3ambience5

    Excellent food at the restaurant. The last several times we’ve been there we have had bad service!

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28. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 8, 2022

    overall4food5service2ambience4

    Great food but service requires improvements/training. The areas of service are not allocated between the servers (this is how it looked like). Our server did not know she was supposed to serve our table. We had to wait some time till our order was taken. When we finished meals, it took a while to remove empty plates, we had empty glasses but server did not even ask us if we want a refill or something else. We asked ourselves. When we got second round of drinks, server did not bring a straw. We had to ask ourselves. We were under impression that server is not attentive at all: what to remove, what to offer, etc. the restaurant is not busy (at least when we were there that evening) and this is quite strange how servers cannot visit their tables on time and provide the service their clients deserve. But food was amazing. Everything what we ordered was tasty and freshly cooked.

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29. s

    shoki

    Chicago

    27 reviews

    vip
    5.0

    27 reviews

    Dined on September 7, 2022

    overall5food5service5ambience5

    Lovely atmosphere for quiet, good dinner. Reasonable prices, great service Will be back

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30. D

    Dgsbertie

    Chicago

    13 reviews

    5.0

    13 reviews

    Dined on September 7, 2022

    overall5food5service3ambience5

    Waitress appeared to be new and unaware we were one of her tables. Unusual to wait 10-15 minutes before we were offered a beverage.

    Report
31. WS

    WendyS

    Chicago

    55 reviews

    vip
    5.0

    55 reviews

    Dined on September 6, 2022

    overall5food5service3ambience4

    Food was excellent, staff friendly. Hadn’t been there for years and it was just as good as the last time

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32. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience4

    Went to Palm court to celebrate, son’s birthday. Though we had a rough start with one of the waiters there who was very rude to me and my kids, we brought it up to the managers George and Lisa ( sorry if I got your names wrong ) they both were extremely courteous and kind, they understood and made it up to us, got us seated in a different section of the restaurant and the service was much better. Apart from the rough start, I must say the food was amazing, the steaks were cooked perfectly and so were the hamburgers cooked well, my family was glad we stayed. Especially my son, as the staff offered him a slice of key lime pie and made his day. Special shout out to the managers, if not for them we would have been out of the restaurant. Thank you Lisa and George, sure we will come back again, you guys are doing a good job. God bless you guys!

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33. GY

    GaryY

    1 review

    2.0

    1 review

    Dined on September 3, 2022

    overall2food4service2ambience1

    Put us in a room next to where the servers clear the tables and throw sides into boxes. Extremely noisy.

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34. J

    Jimbo

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined on August 31, 2022

    overall5food5service5ambience5

    Service was fantastic thanks to Nick our server

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35. O

    Otis

    Chicago

    5 reviews

    vip
    5.0

    5 reviews

    Dined on August 31, 2022

    overall5food5service5ambience4

    This is a great old school fine Dining restaurant

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36. PM

    PegM

    1 review

    5.0

    1 review

    Dined on August 30, 2022

    overall5food4service5ambience4

    Very nice experience and quiet atmosphere to chat.

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37. OT

    OpenTable Diner

    Chicago

    18 reviews

    vip
    5.0

    18 reviews

    Dined on August 28, 2022

    overall5food5service5ambience5

    Excellent service and fabulous food

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38. s

    swindakina

    Chicago

    3 reviews

    vip
    3.0

    3 reviews

    Dined on August 28, 2022

    overall3food3service3ambience4

    Service was VERY slow. Took almost half an hour to get the first round of drinks. Missing silverware and plates. We fully realize that labor shortages situation. They should not fill the all the tables if they don’t have enough staff. Music was way too loud and it was hard to converse with my family.

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39. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on August 27, 2022

    overall5food5service5ambience5

    Food, service and the entertainment was fantastic.

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40. S

    Shels35

    Chicago

    38 reviews

    vip
    5.0

    38 reviews

    Dined on August 26, 2022

    overall5food5service5ambience5

    The four of us enjoyed our meals. Our server was excellent. I made a reservation for 4, but for some unknown reason it showed up as changed to two. But I got my points.

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