Palio - Ann Arbor
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Palio del Sole (Palio rooftop) is walk-in only!
Was good for casual dining. Some of the meals were okay, but not to the level of great dining. Atmosphere was very nice on the rooftop and service was very good. Prices were reasonable for the quality provided.
Enjoyed our anniversary dinner here on Saturday evening (6/16/2018.) Food was delicious without being overly pretentious. We enjoyed some favorites (asiago al forno, rigatoni lucchese) and especially loved the tortellacci alla palio (that veal filling along with the demi-glace is memorable.)
Service was great as well... polite, friendly, and efficient without the overbearing fake best-buddy mannerisms you find at cheap places.
The discount for it being our anniversary was substantial and very much appreciated. :)
The only reason it wasn't a complete 5-star experience is that we were seated near the back of the house. Being close to the kitchen entrance (and back door exit with staff coming and going) is never fun. However, to Palio's credit, neither the kitchen nor the staff using the back door exit were ever too loud or distracting.
Altogether and enjoyable evening dinner and one we will repeat. :)
I was so disappointed with Palio!!! I made a reservation a month early for 8 to celebrate my daughter's graduation. The waitress seemed bothered that we even came. She seated all 8 of us at a small round table right by the kitchen. I asked to move again she seemed bothered by us. It was extremely cold inside. She gave us minimal amounts of bread and spoke in a very low voice. We could barely hear her talk. She would come to the table to get 1 persons drink order than walk away when 4 of us wanted another drink. Never asked how the meal was and never checked on us unless we got her attention. The food was ok, nothing great. Our bill was very expensive. I wish I would have never picked this restaurant for my daughter's special occasion. We were treated very poor.
We were disappointed in the meals. This has been a go to spot for our group for a long time. Entrees were dry and chicken was chewy. One entree cam after everyone had finished. Won’t be going again soon.
Food was definitely not up to the standards I've come to expect from a Main Street Ventures restaurant. Mediocre and not hot. Service was excellent however.
One of our favorite Ann Arbor restaurants. This time, we took close friends, our daughter, and her friend out to dinner to celebrate our daughter's graduation. The service was excellent.
Food was great as always. They are very accommodating for all of my food allergies/restrictions
Charming waitress in training gave outstanding service, as did her trainer. Really tasty food, generous servings, nice ambiance (but I must admit we were there before the restaurant got crowded.
Wonderful Italian dinning. A perfect restaurant to enjoy a celebration.
Really missed the mark. Food was mediocre and incorrect. My husband ordered capellini alfredo with chicken. Got fettucini alfredo without chicken. He sent it back and they brought him plain capellini with a sad piece of chicken. When we pointed it out to the waitress she said she would bring us a bowl of alfredo sauce. Really? Take it back and make it right!! That didnt even happen though. She came back 10 min later and says “were going to comp your meal.” Um ok. Thanks, but did you run out of alfredo sauce??? We were really disappointed. This used to be one of fav spots, but it will be a long time before we go back...
My friend and I sat on the back patio on a Friday night. Do be warned that your reservation won’t count for patio seating so you may have to wait longer for that. It was a hot night but it was pleasant on the patio with the fans going. The waiter was nice and attentive. Food was reasonably priced for Main Street. Great sangria.
So disappointed and we have visited this establishment many times. Service was awful and food came cold and poorly made; this is pasta too! Wrecked a birthday celebration. Awful.
It was our first time and won’t be our last! Our family loved it.
The grilled seafood and red sangria were terrific, in addition to sitting outside.
I went to Palio with my daughter on Mother’s Day. Our waiter was excellent. (I think he was the best waiter at Palio as far as I can remember). But for some reasons the food was not as tasty as before. Maybe different chefs were working on Mother’s Day?
One of my go-to restaurants in Ann Arbor. Fresh pasta made in-house.
Food quality mixed. Some great and others notably lacking. Several items arrived late and dishes no longer hot when served. Drinks arrived late. Not offered a second round on beverages nor were water glasses refilled until after the meal. Overall disappointment and not worth the price by far.
Dinner was delicious and service was fine.
We did come back later though for dessert and drinks and the bar service was terrible. We had to wait way too long for simple cocktails and wine.
Our dining area was a little tight when it filled up. The asiago appetizer was dry & hard. Otherwise, everyone at our table enjoyed their meal.
If your looking for good italian this is the place. You can't go wrong with and entree.
We originally made a reservation for 4; however at the last moment added a fifth person. The restaurant was very busy with Prom Night guest. The staff did an excellent job of taking care of us with the addition of another person to our reservation. As always the food and service were outstanding. We love Palio!
the food was very good but the service was slow. wait staff was being trained.
seems they could figure out a better way to train
Our new favorite Italian restaurant in Ann Arbor!!
I was disappointed. The food was not nearly as good as I remember. Our server was great (high point), but overall a disappointing experience.
Had a nice birthday dinner for my daughter. Four of us had dinner consisting of Rigatoni, pizza, and two children’s pasta dishes. We had the chocolate flourless cake for desert.. nice service to go with the nice atmosphere. Overall very pleased
The Terra d’Oro dinner was delightful and exceeding the previous standards we have experienced at Palio! Thank you, Jeff Myers and all the Palio crew!
not as good as the last few times. bread was COLD. Food average
Our food was excellent - all the items we ordered were well prepared and presented well. However the service was slow and unattentive. We were a party of 4 and had to move the table for the opposite pair to get in.
Took my daughter and the family here to celebrate her Master’s Degree. Food was great, wine list was ok. I think the management over loaded the wait staff. They were very good, but had entirely too many table to tend to. I would definitely go back.
I was very disappointed with this restaurant. Good downtown location, lots of parking next door and the restaurant smelled great when we entered, but it went downhill from there. The server was very nice, but not very attentive and the food took a long time to arrive. My lasagna was disappointing (and cold) and my wife was so disappointed with her chicken pesto pasta dish that she sent it back after the first taste (and she has never ever sent food back to the kitchen). Even my grandson's salmon Caesar salad was disappointing.
We were a party of five, and our collective rating for this restaurant was 2 out of 10. We were all very, very disappointed. :-(
Service was extremely slow. But the food was fantastic.
We went to early dinner on a Sunday. It was not crowded and we were seated in the main dining room with is very warm and cozy. The wait staff was attentive. Then the food arrived. My husband's egg plant parmesan was lukewarm at best. This is my #1 aggravation with a restaurant because it should just be RULE #1 for waitstaff - is the food hot? How hard is that? If is isn't, leave it there, don't make me send it back. Deliver the rest of the food and just tell me the reason you left it behind. I will be grateful. The kitchen, waiters and management are all complicit in this problem, and I give the major blame to management.
My penne, on the other hand, was significantly underdone...hard and chewy. My friend's fettucine, same thing. Wake up Palio. You are usually a certain A+ experience but you dropped the ball on Sunday.
My wife and I ate here regularly while we lived in Ann Arbor, while visiting this past weekend we looked forward to eating at Palio. My wife said she had read some poor reviews that were recent on OpenTable and it made us nervous that the service had gone downhill. We were pleasantly surprised that the food was just as great (if not better) than we had remembered it, the wine service was fantastic, and the service was great. Even with our 3 children 5 and under in tow. I HIGHLY recommend Palio if you are in Ann Arbor. The food is authentic and delicious, and the service is unbelievably fantastic.
Overall great as usual - only issue is we were squeezed into the back room - I felt bad for the staff as they didn't even have enough room to get between tables.
Outstanding food for the money. Excellent service and the chef accommodated my wife's requirement for a low sodium meal.
Very very very disappointed with my dining experience at Palio. Our dining experience lasted 2 hours and we ordered all of our food within the first 20 minutes of sitting down. Our appetizer (cheese) and salads took approximately 45 minutes to arrive at our table. After finishing these our entrees took about another 20 minutes to come out. We only received 1 apology for the wait from the host and were not compensated in any manner for our extended wait in an almost empty restaurant. There were periods of time where we wouldn’t see our waitress for 20+ minutes and a refill on soda would take over 10 minutes. I typically am very patient and understanding when things take a little bit longer but this dining experience was outrageous. Will likely not be coming back to this establishment anytime soon.
First time there and the scampi was amazing...definitely will go back.
Waited an hour and a half for our dinners. Was told the kitchen was backed up. Our waitress was good but she was extremely busy with numerous tables. Not her fault!
In a town with a new restaurant every week, Palio has stood the test of time. Still busy, but we were seated within 10 minutes of our reservation. Food was excellent, if not particularly innovative. Nice wine selection. Reasonable prices. We've never been disappointed in any Main Street Ventures restaurant.