Nearby points of interest
Nearby points of interest
About Palio - Ann Arbor
Revel in the simple good taste of country Italian cooking in a convivial setting. Enjoy traditional Italian wines in a comfortable atmosphere. The wonderful aromas of this true Italian cooking are something to be savored. click here for information on special events and promotions http://www.paliorestaurant.com
Ask about our Birthday Meal Deal!
Palio del Sole (Palio rooftop) is walk-in only!
Ann Arbor, MI 48104
Hours of Operation:
Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday - Saturday: 5:00pm - 11:00pm, Sunday: 4:00pm - 9:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Parking available next to the restaurant in a paid lot, a parking structure or street meter parking.
Private Party Facilities:
Private party seating available for up to 40 guests, featuring the rustic Palio charm & our special Festa di Vitto menu.
Private Party Contact:
Andy Jacobs: (888) 456-3463
Bar Dining, Bar/Lounge, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Takeout, Wheelchair Access, Wine
Palio - Ann Arbor Ratings and Reviews
We always have a great meal at Palio's and they are our restaurant of choice when we attend The Ark (which is about 3-4 times a year). I always make reservations requesting a booth. This visit they sat us in the tiny two seater booth right next to the restrooms , kitchen, and server set up station. The minute I saw where we were being seated I asked for another booth or table. I was told "No, sorry this is all we have." We thought "Wow, why make reservations several days in advance to be seated in the worst spot in the house???" The table was extremely small and it was irritating having all the hustle & bustle going on around us. Other than that our meal was great as usual and service was good.
It was overall an unpleasant experience. It was a busy Friday night so we had made a reservation. We were told they were running a bit behind and waiting for tables to get up. 30 minutes later most of those waiting had cleared out and similar sized groups were walking in and seated ahead of us. No one seemed very apologetic. Finally we got seated and my chair had a dirty puddle of water that I almost sat in. The hostess barely said sorry and moved it to another table (never cleaning it), where another person almost sat in it! We waited another 10 minutes for anyone to help us. When they came we ordered everything at once, drinks and food, since we had plenty of time to review the menu. Then the wait continued. It was 1 hour past my reservation time and we had just received water. No bread, and no sight of wine and a single draft beer we had ordered. All of a sudden someone is trying to deliver entree’s to us but we were confused as we had not received the appetizer or salads we had ordered. The food runner just looked at us confused and went back to check our ticket. It was our food and he proceeded to deliver it. Moments later our salads and then finally our appetizer arrived. We kept everything as we were hungry, frustrated, and just trying to finish our experience. The food all tasted pretty good, it was just such a disaster to get to that point. Nothing was offered for our clearly frustrating and poor experience. Someone needs to better manage their reservations and customer needs, it will be awhile before I go back again.
We took out granddauhghter for her1tth birthday; there were seven of us. Service was a tad slow but that was inderstandable considering it was First Friday Festivities, Midnite Madness, and a home basteball game. All in all, food was great, enjoyed by oldest to youngest. Always loved going to Palio's.
We ate here on a football weekend, so it was more crowded than an average weekend, but they've been doing this for years so they should have it down.
Our table was ready soon after our reservation (but not so for many others who were waiting WITH reservations) but we felt like we were sort of 2nd rate all night. First of all, the other tables had ipad menus...we had an old (dirty) laminated one. Second, we had to ask for our waiter several times. He forgot a salad, didn't refill our waters, etc.. Just felt like something was "off".
The food we ordered (and received) was fine. Nothing special, just basic good Italian food. We usually linger after a meal, but were ready to get up and leave after this one. Probably won't return since there are so many other options to choose from.
This was my first time going to Palio in about a year and a half. My first experience there was incredibly positive-- fun atmosphere, great service, etc.. I was disappointed this time around however; the food took almost an hour to come out for our party of 5(due to what appeared to be due to an understaffed kitchen), and my meal was either reheated or had been sitting out for an exceptionally long period of time. Interestingly enough, the table next to us had the same issues, if not worse due to their large party of people. That being said, they recognized the poor service, and our lovely waitress was very embarrassed and offered us free dessert. I hope they consider adding to their team in the kitchen in the near future, especially on a busy Saturday night such as that.
After we were seated no one came to our table for about 20 minutes and we were finally given water, then another 15 minutes passed and we finally had to ask someone to serve us and after another 10 minutes someone came and took our order. The service was terrible even though there were tons of servers walking around the whole night
Good Tuscan food made with quality ingredients
From seafood to pasta, salads, soup, and drinks (decent wine menu and lots of mixed drink options too)- I have eaten here several times and have not had a bad meal or experience yet. Wait staff is responsive and good even during busy times. This time was a pre-concert dinner and the waiter made sure we had everything in plenty of time to make the show without making us feel rushed. Highly recommend dining at Palio whatever the occasion.
We celebrated a 21st birthday, and the staff could not have been more gracious. Our waiter was professional, well mannered and attentive without being intrusive. The food was delicious and the atmosphere extremely pleasant, including the music. Birthday meals at any of the Main Street Ventures restaurants are generous, so we knew what to expect. It is a great benefit.
Super busy Saturday game day in Ann Arbor. But our table was ready for us when we came in! Water and drinks and bread right away! Wait staff made helpful suggestions. Food was great. Everyone had something different at our table of 6. We all sampled everyone else’s food. Absolutely no complaints. Planning another trip soon!
We went on a weekday at dinner time. We were seated right away (with a reservation), our waiter was very attentive, and our service was very quick. The downsides, there was another party across a divider that were very loud and made it difficult to carry on our own conversation. Also one of the dishes also had dairy, which wasn't included in the menu description. The waiter offered to have it remade but we declined as it was so late in the meal at that point. It's a good, solid choice for dinner in Ann Arbor.
Fine evening and will go back, service was very courteous, however: nothing on the website indicated the rooftop dining was closed after labor day, just that it was walk-in, very disappointing, a couple of dirty napkins and some dirty utensils. Management did respond well.
FOOD IS GREAT AND SERVICE WAS OUTSTANDING! BEST WAITRESS I HAD IN YEARS!
WE WERE A PARTY OF 5 AS I WAS VISITING MY SON AT U OF M. WE WENT TO THE FOOTBALL GAME EARLIER IN THE DAY AND WE WERE STARVING. WE CAME AN HOUR EARLY FOR MY RESERVATION AND WE WERE SEATED IMMEDIATELY DESPITE THE RESTAURANT APPEARING FULL. WE ALL LOVE EVERY BITE AND WILL DEFINITELY COME BACK BACK...MAYBE FOR GRADUATION WEEKEND?
Palio's greatest asset is its location. It is a family-friendly Italian-themed restaurant in the heart of downtown Ann Arbor. The food is good, but not great. Heavy on the pasta and cream sauces. Not many dishes for health conscious diners. A good spot for large groups after football games.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.