Palio - Ann Arbor
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Palio del Sole (Palio rooftop) is walk-in only!
Loved it. The rooftop is a great place for dinner.
We enjoyed our waiter very much, a young man named Antoine. He’d only been working at Palio’s for a few days, took good care of us and was very friendly. The food was delicious, as always, but there was quite a wait for our entrees, much longer than we’ve come to expect at nice restaurants in Ann Arbor like Palio.
We have been to Palio’s in the past but this visit was just mediocre at best. I stood in front of the hostess table to check in and there were 2 ladies there carrying on a lengthy conversation not even acknowledging us. After about 3 or 4 minutes she looked at me and asked me if she could help me. My party was seated in a separate small front area where the tables were so close together that the poor server couldn’t even get all the way around the table and when another party came to sit behind me they couldn’t even pull the chair out. Our server was wonderful and helpful. We ordered dinner and when the food finally came I got somebody else’s dinner. I told the person delivering the food that the food I received was wrong so she took the plate away. Everyone else In my party received their food but waited to eat until I got my food. I told them to go ahead and don’t wait for me which they luckily did because it was another 5 minutes before my food was delivered. Like I said earlier we have been to Palio’s before with a very positive experience so hopefully this visit was not an indication of future dining experiences here at Palio’s
This was our first visit to Palio. We enjoyed everything about it. Our server Karl was excellent and so helpful with menu choices. I definitely recommend this restaurant for casual dining in Ann Arbor!
Price didn’t quite match the quality of food. I remember the food being better quality and better options. Used to have a ravioli that was phenomenal.
I have not been here in over a year. The food was great and the pasta was cooked perfectly!
Best Italian restaurant in town. Pasta is made fresh. Prices are very reasonable.
I made a reservation a week in advance. When it came time to be seated, our table had been given away. The placed us in a small room where the spacing was very tight. We had to seat 7 people at a table which only sat 6 people comfortably. From the time we ordered drinks to the time we paid the bill - two hours had elapsed. Meal service was incredibly slow. I ordered a salad with the dressing on the side. It came dressed. When I received a replacement salad, it was nothing but lettuce and croutons with dressing on the side. The excuse given was that the person who was working on the salad station - it was their first day on the job. The entrees took well over 30 minutes to reach the table. The bolognese sauce was not what one would expect - it looked like diced tomatoes with crumbled sausage. When we questioned, the server said it was correct - but I think she didn't want to deal with us any more. She kept saying that there was nothing she could do about the food or her service. Disappointing experience for Mother's Day celebration.
Therese was excellent at taking care of our big group as well as the food runners who grated our cheese, delivered extra lemons and helped make the celebration special.
Went to Palio's to celebrate my wife's birthday. Food was okay. They did not cook my steak correctly so I had to send it back. We sat in the front room so it was a little loud but we still enjoy ourselves.
Excellent food, old world atmosphere, great service. Pricey for my budget, but it was a special occasion. I would have preferred not to be just outside the entrance to the kitchen. (The hostess did offer an alternate table in the same area, but we stayed with the original setting.) There was a snafu with who would be our server, which had us waiting too long even to get drinks. But once that was cleared up, our server took exceptional care of us - and even comped us for our appetizers to thank us for our patience. That says a lot about this restaurant's mission for excellence in customer service.
Nice evening at Palio...as always.very generous portions of the pasta dishes. Very prompt and good service
This is one our favorite restaurants. The food is always good, nice atmosphere and a great value.
I particularly like the service staff at Palio's, they are always cordial and appropriately attentive. I had a shrimp appetizer that wasn't so great, but the rest of the food was fine
We had my husband's birthday dinner. He so enjoyed it very much, as he loves pasta. I had the parmesan encrusted white fish, which was awesome. We shared a veggie pizza as an h'orderve. I thought the crust would be thinner and crispier. It was thin, but expected thinner and it was a little doughy.
This is my second time and both times it felt like the meal was rushed. We had an appetizer, entrees and dessert and were done in 37 minutes. It was not a busy time so I am not sure why we were rushed. Waitress was very nice.
Great food; great service; a favorite of ours.
We had a wonderful dinner and the service was outstanding! Definitely recommend!!
Found a Moth in my Caesar salad!! yep a whole moth!! extremely dirty place!!!
The servers are just the right amount of attentive without feeling like they're hovering. Friendly, smiling, and there when you need them but let you eat in peace and have uninterrupted conversation. The food is always amazing. The decor and ambiance are enjoyable. Can't recommend the Prosciutto e Formaggio di Pollo Farcito enough. Soooooo good.
The service was incredible and all the food outstanding!
Always love Palio. Hadn’t been there in a year or so.
Apparently they don’t bring bread anymore unless you ask for it :(
Food was as good as always.
We enjoyed dining here. It has a nice atmosphere and decent food. I wouldn’t qualify this as gourmet, but it’s a nice solid choice. We will return!
Good food - server not very attentive or efficient - but she was pleasant
We’ve eaten at Palio many times. We were greeted by 2 young women that were either very reluctant to help us, or who were very new and untrained at the job. Our waitress was very attentive and very polite, but had way too many tables, and was clearly stressed. My food arrived flat cold. I requested that it get reheated, and it was.
This was far different than our prior experiences. It was clear to me that management was not present Friday evening.
Food and ambience at Palio are both very good. The pasta dishes are tasty and soups are excellent. It's unfortunate that the kitchen is unable to keep up with orders. After the salad course, we waited over a half-hour for the entrees to arrive. After about 20 minutes, the waitress apologized and said that kitchen would be working on our orders next. She offered us some extra bread as we continued to wait. It seems management doesn't care whether patrons return.
Great food and recommendations. Servers did not rush us. They eww out of Tiramisu which was disappointing since it is an Italian restaurant.
The food was fabulous! The server was excellent! We had a great experience at this restaurant!
The waitstaff was very attentive and helpful. We enjoyed all our selections including the wine. We had a very good time at Palio and we would definitely return.
The food was pretty good, but the atmosphere was ridiculously loud, and the seating way too crowded, and frankly uncomfortable. Serving drinks and wine in breakfast juice glasses just isn’t cute. It didn’t come close to expectations given the reviews. We were very disappointed.
The food was not great at all. It was a complete waste of $70. I will not return, nor would I tell a friend to go there. The food had no taste AT ALL.
So so good!
Wonderful birthday meal with my daughter. Was able to have a cake to share, as well. Yummy food! Quiet inside which I appreciated.
Palio is a good solid choice in Ann Arbor. Its kinda like the Toyota of good restaurants in town. Very Dependable. Food is good, Lots of solid wines, good bar too.
We like the food and wine selection. The veggie pizza appetizer is wonderful. The quiet atmosphere early in the evening (5:00 Sunday) is nice. Would rather have paper menus. The tiramisu is wonderful!
Very enjoyable. Our waitress was very friendly and helpful
Our waitress was very much not in to her work. It took almost a hour to get our food. When we ask for dinner bread she literally threw basket at us. there was no olive oil or butter for bread. We noticed her treatment to other customer was nice and small talk with them. Not coming back again.
I have loved this restaurant for years, we have had many a family celebration...Overall I do like this restaurant and will likely go back, but i found the wait staff to be impatient and poorly or overly responsive. I am usually not critical of wait staff, but this was a family celebration, we arrived early in the evening and felt that the wait staff rushed us along, even the teenagers 17 and 14 noted how the wait staff were overly anxious to take orders, remove plates we were still eating off of and so on. The food was hot, properly prepared, we made a few minor requests and those were done properly, maybe our staff were just having a rough start to the shift, but when you pay the prices of a restaurant such as this, you expect a certain kind of service that just didn't happen.