Ostra at Mokara Hotel & Spa
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It is always a pleasure to eat at Ostra; the food and service are outstanding. What we like most about it is that we have access to the freshest seafood in the country. It is nice to be offered tab or sparkling water when you sit at your table. The wine list is outstanding.
JohnP, Thank you for the 5 stars! I appreciate you taking the time to provide us with this feedback, and hope to see you again soon. Regards, Mike Nahat
Great dining experience
Thank you for the review! We appreciate it! Regards, Mike Nahat
Great food, great service, amazing views. My husband and I are locals and felt like we were on a nice get-a-way date. We will def be back when we’re craving oysters again.
NANCYR, Thank you for the review! We appreciate it! Regards, Mike Nahat
Thank you! We appreciate the 5 stars! Regards, Mike Nahat
Great restaurant on the river walk. Good food and service.
PattiJ, Thank you! We appreciate the 5 stars! Regards, Mike Nahat
Nice place to sit and watch passersby on riverwalk. You can have happy hour with oysters or dinner. Breakfast was good too.
FamousJemez, Thank you for the review! If there was anything more we could've done to earn that 5th star, please let me know. Regards, Mike Nahat
Good not great.
Thank you for the review! If there was anything more we could've done to earn that 5th star, please let me know. Regards, Mike Nahat
Lovely restaurant along the Riverwalk, with excellent service and delicious food. The fish entrees are great! Ostra is several notches above the standard chain and Tex-Mex fare that dominates dining options on the Riverwalk.
Thank you MargieB! We appreciate the 5 stars, and hope to take care of you again soon. Regards, Mike Nahat
This is the 3rd time I have been to Ostra. The food has always been exceptional along with service. Since I live on Houston St. the location is great for me. I will be back that is for sure. The prices are a bit high for me, but that Is downtown!! Truly, I enjoy eating her and I would do it more often, but I feel it is a special occasion place.
Annam, Thank you for the 5 star review! We appreciate the feedback, and look forward to taking care of you again soon. Regards, Mike Nahat
We didn’t have reservation. But the outdoor patio was pretty empty and we (two) asked for a table outside. We were told they were only seating reservation and had to go inside and we did. However, I opened my Open Table App and could see that they had plenty of open rest. So I made a reservation for 5 min later and requested a table outside. I waited 5 min went back to check in and they were shocked. At that point the Mgr walked up I explained what happened and we were given a table outside immediately. While we were there there was at least 15 tables were no one was seated. Bad Host. Great food, cocktails and servers!
PeggyC, Thank you for the feedback. I appreciate the time you took to let us know where we missed. I'll pass along your comments to my team for improvement. Thank you, Mike Nahat
Nice and quiet on Riverwalk. Seafood gumbo perfect. All dishes were very good but maybe bit pricey but on Riverwalk it was good.
Thank you GeneG, I appreciate the review, and I wish we could've done more to earn that 5th star. Regards, Mike Nahat
Pretty setting on River walk with outside seating . Our water was pleasant but lacked knowledge of wines and food . Pasta was partly undercooked . Salmon was bland . Chocolate mousse cake was low on chocolate content / flavor despite being Valhorna. Price of wines by glasses are an embarassing joke.Go for a bottle.
karelr, Thank you for taking the time to provide us with this review. I am disappointed to learn that you had very poor experience in my restaurant, and I apologize that we were unable to impress. I've passed along your feedback to our culinary and service teams to address these areas. Again, thank you for your feedback. Best, Mike Nahat
The seafood and service is as we expected up to the restaurant standards. Good ambiance and suitable for a business dinner meeting.
Thank you AnQore! We appreciate the 5 stars! Mike Nahat
They didn’t have a table for us. We waited quite awhile for a reservation I booked over a month ago.
BarbaraL, Thank you for the review. I appreciate you taking the time to provide us with this feedback. We had a very busy night and, as a result, we were sitting reservations 5 minutes late. I understand the frustration you may have felt during your dining experience as a result, and I apologize for the delay. Again, thank you for the review. Mike Nahat
We live in Dallas. Always a favorite spot to stop when we visit San Antonio. Great food. Ambiance. And the service is always spot on. Thank you, Nicholas for making our experience memorable. We’ll be back!
PXdiner, Thank you for taking the time to write this review! We appreciate the 5 star review, and hope to see you again soon. Best, Mike Nahat
Food did not taste fresh. Really "fishy" taste and smell. The cheeseburger was the best thing our table ordered. When asked to be moved due to neighboring restaurant smokers, wait staff refused to help us relocate. Had to request from manager. New server polite however unable to anticipate needs. Had to ask for everything....refills, salt/pepper, check, etc. Forr this price point we would expect fresher food and outstanding service.
kerib, Thank you for taking the time to provide us with this feedback. My sincerest apologies for the poor experience. I've sent you a private note so that I can follow up with the service team appropriately. Best, Mike Nahat
The food was great as was the service. Always a pleasure to visit!
Jeff, Thank you for the 5 stars! I appreciate you taking the time to provide us with this feedback. We hope to see you again soon. Best, Mike Nahat
It was by far one of the best meals we’ve had in a long time!
Thank you for the review! Mike Nahat
Very good food, great service, we had reservations at 7pm arrived at 6:50 and were seated right away.
We chose to eat outside. It was a cool night and the restaurant had torch heaters which made it very comfortable. Our waiter was very attentive and helpful. We would eat here again.
Recommended by Grand Hyatt and Ostra did not disappoint. The service was excellent (Mike) and all he good superb! Can’t say enough about what a wonderful evening it was!
Thank you for the review! We appreciate the high rating! Mike Nahat
The food was ok but but not worth the price ... the Yard House has a better kitchen than this place
ManuelG, Thank you for the feedback. We'll be able to use this as a training tool for our culinary team to improve upon. Regards, Mike Nahat
We were so excited about eating at Ostra , but the food was a major disappointment! The host ,server, atmosphere were so nice ! The host gave us a great table w/view of the Riverwalk ! Our salads were average tasting and were served in hot bowls and my Mom’s fried shrimp was soggy and French fries cold and had a bad texture .My fish was very average . They did adjust the bill , but was surprise a manager never followed up w/us.
The servers and host were very enjoyable, but the food was mediocre, especially for the price. This seems to be expected on the Riverwalk, though. The seating outside was nice and a good spot to people watch.
Thank you for the feedback. I'll pass it along to our culinary team. Regards, Mike Nahat
Great food, great service!!
Thank you for the 5 stars! We appreciate it! Mike Nahat
We had lunch at Ostra and thoroughly enjoyed it. My friend had the salmon which he said was perfect and I had the Cobb Salad which was excellent. The service was perfect and the ambiance of the restaurant is great. We were never rushed and enjoyed a lovely lunch on the Riverwalk. I would highly recommend Ostra to anyone who wants a lovely meal and a nice environment.
Thank you for the high rating! We appreciate the review! Regards, Mike Nahat
The atmosphere was perfect. It’s not on the main high traffic part of the river walk, so it’s a little more intimate. My husband and I went for his birthday and he loved it. Perfect for date night.
GMOSQ, Thank you for the high rating! We appreciate you taking the time to provide us with this awesome feedback. Please wish your husband a happy birthday from us here at Ostra. Regards, Mike Nahat
Octopus is a must. So was the Chilean sea bass. Try to get a table where the server is not also serving a big party next to you. Otherwise very good.
Anonymous, Thank you for the feedback. I feel terrible that the large party next to you detracted from your experience. We hope to see you again soon. Regards,
We were disappointed in the entire dinner experience. While the food was good, the service was not acceptable. For that reason, I wouldn't return. We were offered "excuses" throughout the evening as to why our food and wine wasn't delivered to the table either in a timely manner-or in the case of the oysters-not at all. I was entertaining clients and it was embarrassing. I won't return or recommend. However, it was a lovely looking restaurant on the San Antonio Riverwalk.
CathyG, Thank you for taking the time to write us this review. It's clear that we missed during your experience, and caused you some embarrassment with your clients, and for that I sincerely apologize. We've made some changes in the past day or so to eliminate the challenges that you had; increased communication, eliminating an unnecessary step of service, etc. This should help us avoid a similar experiences in the future. Again, thank you for the feedback. Regards, Mike Nahat
The service was wonderful. The food was delicious. We sat outside and it was cool and comfortable. Wonderful experience.
MoniqueM, Thank you for the great score and review! We look forward to taking care of you next time! Regards, Mike Nahat
Great food and overall excellent experience.
Mary, Thank you for the 5 stars! We appreciate the feedback. We hope to see you again soon. Regards, Mike Nahat
Great food and wine selection lovely setting on the river.
Awesome! Thank you for the 5 stars Anonymous!
Really fabulous dinner. We enjoyed it immensely. The scallops were the best I have ever had!
Davidwade3, Thank you for the great score and review! We are proud of our little spot on the river, and I'm incredibly glad you enjoyed your experience with us. Best, Mike Nahat
The food was fresh and original served with a smile.
RickK, Thank you for the 5 stars! We hope to see you again soon. Best, Mike Nahat
Food ok not worth cost
Had reservations but waited over 45 minutes
It was our first time at this restaurant and we’ll definitely be back, made our Valentines dinner amazing.
JohnC, Awesome! Thanks for the 5 star rating. We look forward to seeing you again soon. Best, Mike Nahat
Fantastic food, service and ambience beside the river.
Anonymous, Thank you for the great score! We appreciate you dining with us, as well as taking the time to provide us with this feedback! Hope to see you again soon! Regards, Mike Nahat
Thank you for the 5 stars! We appreciate you choosing us on for your Valentine's dinner. Best, Mike Nahat
Thank you for the great score!
One of the best restaurants in the river walk
Awesome! Thank you for the great score!
Very nice restaurant located in the Mokara hotel on the Riverwalk. Thoroughly enjoyed our meal and would go back.
Notuptoexpectations, Thank you for the review. We appreciate the kind words. If there was anything more we could've done to earn that fifth star, please let me know. Best, Mike Nahat