Nearby points of interest
Nearby points of interest
Our chef, born and raised in Piedmont, is recreating the simple, refined dishes of his home with local ingredients from the Pacific Northwest. Seasonal dishes will pair with our carefully selected, Italian, Washington, and Oregon wine list.
Seattle, WA 98109
Italian, Seafood, Steak
Hours of Operation:
Dinner: Sunday - Thursday: 5:00pm - 10:00pm; Friday - Saturday: 5:00pm - 12:00am
Lunch: Tuesday - Friday: 11:00am - 3:00pm
Happy Hour: 3-Close Daily
Brunch: Saturday - Sunday 10:00am - 3:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Banquet, Bar/Lounge, Beer, Full Bar, Happy Hour, Non-Smoking, Outdoor dining, Private Room, Wheelchair Access, Wine
Rigoletto Ratings and Reviews
To start I understand it was a busy evening as they’ve updated the event page letting us know it was sold out. That being said who do you only staff two servers. We arrived for our 8PM reservation 30 minutes early yet didn’t not get seated until 8:30. Our first dish was served at 9:10 with our first drink at 9:35, by the time we got our main course it was 10 an lukewarm at best. When you created an event like lobster night knowing it’s going to be busy you plan ahead. Great idea but terrible execution to say the least.
This was one of the worst restaurant experiences I've had to date.
Last night was a special menu featuring a lobster risotto and prawn ravioli. Given the limited menu, one would think that things would be sped up a bit. My friend and I ordered the bruschetta and crab cake appetizers to split, and two orders of the lobster tail risotto. The appetizers came out extremely quickly-- the bruschetta was okay, but the crab cake appeared to have been previously frozen and pan fried. Both were served luke warm.
A literal hour passed while waiting for our risotto before a waitress came by and asked us if we were ready for our check. We informed her of how long we'd been waiting for our main course and that we just wanted to leave at this point... within five minutes of this, we had two orders of risotto and two complimentary glasses of a very poor Chianti. The waiter who brought us this deserves credit for this gesture, but this does not make up for essentially forgetting about us.
The rest of the night involved being actively avoided by the staff, being very meekly brought our check (to which a mandatory 18% service charge had already included). We weren't thanked for dining, nor even acknowledged by the staff as we walked out.
Their address is on Pontius on Google but it is so easy to miss bc there are no obvious markers of the restaurant on that side. On Yale however, it's way more evident. After we got in, no one helped us--I think it was bc we went thru the back (Pontius side) bc the hostess stand was near the Yale entrance side. Then why is the address not Yale?? At least they kept my reservation request and had a booth saved for us gals.
I got the lobster with risotto. It was okay, not bad but not excellent. The waiter was the right amount of attentive. Ambience is nice--our dinner was a bit noisy since it was a packed house (but it was the last day of Seattle Restaurant Week and they were having a Lobster Night thing). Overall, I had a good experience~
My husband and I went for Lobster Night. The food was good but the ambience was super awkward and the staff was very frazzled and unfriendly. I actually thought it was their first week open but apparently they’ve been there for 3 years! I probably won’t be going back.
What to Rigoletto's after seeing it on Facebook for lobster night. The occasion was a special dinner for my nephew and his wife as he was in the Navy and getting ready to be deployed. My wife and I wanted to do something extra special for him. So after seeing the advertisement for lobster night and being Lobster lovers we decided this would be the perfect thing to do and made a reservation. We all walked in and the ambiance was very nice we were greeted promptly by the hostess verified a reservation and seated promptly. We were pretty excited being there and we were looking forward to a great meal and a great time. We ordered a bottle of red wine and my nephew had a mixed drink. His drink was fine but I was not real satisfied with the selection of red wine that was offered and we ultimately defaulted to one recommended by the waiter. I was somewhat disappointed by the line is it was bitter. It would have been nice to have a selection of a sweeter red wine. Because it was Lobster night there was a very specific menu from which you could order and that was okay and we waited in anticipation for the meal. I have to say that upon having the meals delivered we were disappointed in the size of the lobster. I guess we did not realize how small a 5 ounce lobster tail was. Three or four men size bites and poof it was gone. The rice that they served with it was very delicious although not really enough of that either. Bottom line we finished half of the bottle of wine headed to Dick's hamburger restaurant on Capitol Hill where we sated our appetites with a couple of Dick's Deluxe hamburgers fries shakes and soda. If you are looking to go to a restaurant with nice ambience quiet booth have some quiet conversation and if you're not particular about the wine you drink Riggoleto would be okay. But if you are looking to have a fully satisfying meal especially if your bill tops $200 including a mandatory 18% gratuity included in your bill this is not the place to go.
There was a lip mark on my glass and my plate was completely covered in oil. The risotto came out just warm and the ravioli was cold and its sauce was thin and bland. The gnocchi was good though. The only saving grace was the patient and accommodating hostess.
Here for Lobster night. Service was lackadaisical which put me off to my entire meal. Food was good. But service affected the overall meal. Look, I get it's a special night which can be crazy. But don't put off service as an after thought because there is auto gratuity. Definitely a missed opportunity for an additional tip. Which I always do in establishments that add auto gratuity.
It was our first time visiting and we took advantage of the Seattle Restaurant week menu deal. Each course was fantastic. We especially like the appetizer clams, lobster risotto and espresso & ice cream dessert. We went early on Sunday evening and almost had the place to ourselves, which was great, as the place was filling up as we were leaving.
Our food was delicious. (I especially recommend the bruschetta. To die for.) The wine list is very full and the waitstaff is happy to help. Even when purchasing a more "low end" bottle of wine, he asked what sorts of flavors and how full-bodied of a wine we were after and made recommendations. This is the nicest treatment I've received, especially as compared to some of other high end restaurants where they'll turn up their nose (ie, obviously not care and pick something at random to recommend to you) if you're asking for help with something less than $60 per bottle.
Anyway, the service was excellent. The waiter was also knowledgeable about the food and was able to make recommendations there as well. The food was very good and I recommend their homemade canolli if that's a food you're at all a fan of.
We were seated near to a table that was having a birthday so they were riotously loud. I don't know what the normal noise level is, though
The food was not very flavorful and sub-par to other similarly priced Italian in Seattle. My friend and I were very underwhelmed by the selection and the quality of the dishes we tried. Further, the service was incredibly slow for a restaurant that had four tables filled.
Went here for a business lunch. Food was delicious and ambiance is lovely, I love the interior and decor. However, something was off with our waiter. He was very nice, but I'm pretty sure he was high. The restaurant was not busy at all, and it took him forever to take our orders, he couldn't remember the specials, he was slow and awkward and he was very distracted even though there was hardly anyone else there. Again he was very polite, but he was on another planet. Love everything else about this place though.
Group went on a Friday evening for a birthday.
OK - decent sized wine list, space itself was beautiful but almost completely empty at 630/7pm on a Friday.. Lasagna and Cannelloni were tasty and decent portion size. Roasted Chicken was tasty but looked peculiar as it was still bone in, but 'crushed' as if it was pre-cooked then re-heated. Decent outside area as well for happy hour.
Bad - A few folks got a seafood stew/pasta they both though the mussels were old tasting and the shrimp were tough (old or overcooked). While the restaurant was OK taking one back/substituting they did not in any way apologize for the old food or even bring out bread or small app for the person while waiting and everyone else eating. Service was bad, they barely checked on us for drinks / refills or cocktails and took a while to check back on food (which made the wait on the returns of old food even more disconnected to the rest of the group). Also when ordering they had one or two specials, tried to upsell them without telling prices, when we asked they were about double the price of normal menu items..
Hope that the next place in the space is better after this place goes out of business.
Went here for a date. I ordered the lasagna, it was served to me in a hot dish, I was expecting hot food. I was wrong, the food was frozen in the middle. The flavor was good however, it tasted like it was made a day or two before. The wife ordered the caniloni, again the flavors were good however, the pasta tasted and felt like the no boil cheap pasta and not homemade. The chicken was a little mushy almost had a feeling liked it was from a can. We also ordered the bruschetta, i was disappointed in this. The tomatoes used were not fresh, again they tasted canned and there were so many diced tomatoes it took away from everything else. The waiter was a very inexperienced waiter. He had no knowledge of anything on the menu and He had to check with his manager about every question we asked. We ordered a bottle of wine and he just went straight to pouring in the glass, didn't check to see if it was an acceptable bottle, plus he poured a 3rd glass for our friend who was joining us that had not shown up yet. I understand letting the wine breathe but, wait until the person gets there. There was only one dish offered on The menu that was vegetarian, the rice. It smelled great however, the rice was cooked in chicken broth and they over charged for a simple plate of rice. The atmosphere in the restaurant was great, this is the only thing I would recommend about this restaurant.
We went early to attend an opera performance afterwards. We enjoyed the building and layout of the restaurant. And the food was excellent. The staff was attentive and welcoming. The server asked right away if there were any food issues that they needed to be aware of. The swordfish was cooked just as requested.
The building it's self is amazing and the food is decent when it's not busy. Service is HORRIBLE. We went on Valentine's Day hoping to enjoy a nice romantic evening and our server was completely rude. When receiving our food I explained to her this isn't exactly what I ordered and she stated. "Well this is what I put in the system" no apology just a snappy comment. Needless to say we wont be coming back due to the service.
Was there on Valentine's Day and they were woefully understaffed (someone had called in sick). We sat for an hour with only water. We ordered after 45 minutes. They were out of our wine BUT upgraded us to a nicer bottle at the same price. And once our food came it was quite good. Both salads (Caesar and Caprese) were outstanding. Seafood pasta and chicken dishes were also quite good. Surprisingly, we both thought we would go back even after the wait. They really should offer bread with meals though - it didn't even seem to be a purchasable option.
Pretty, but PRETENTIOUS atmosphere....this place tries very hard to be ivy league but are local community college at best. We made the mistake of trying this restaurant on Valentines day, and regretted our decision almost immediately. First off, the location is tricky to find and amongst several apartment complexes. Upon entering, there are several steep stairs leading to the reception podium. It is a very unwelcoming entrance area, you almost feel like you are walking the plank or coming down to be tagged for something. Once we were seated, we noticed the extremely close proximity to the other tables. It's awkwardly close, like you can hear entire conversations and practically smell people's perfume and hairspray close. Our server was very dry and rehearsed. Not bad per say, but not very welcoming or friendly either. Since it was Valentines day, we made a reservation and were expecting it to be busy, but it was dead when we arrived, so not sure why it took 40 MINUTES to receive our order. While we were waiting more people started to arrive, which was comforting for scenic purposes. The couple to our left complained about the wait, they came about 20 minutes after us and didn't even get their order placed yet! Our food was very basic and over priced for the quality. It was very "meh" tasting. We looked around and no one seemed to really be enjoying themselves, everyone seemed unanimously bored and somehwhat rigid. I think the atmosphere kind of washes itself over you as we felt drained and dry from being in there as well. The waitress gave no apologies or explanation for the wait and we found ourselves hurrying through our meal so we could leave. The decor doesn't match the food, service, or experience AT ALL. Don't waste your time or money here, you can do so much better elsewhere in the city.
So, almost liked this place until the hostess asked two of our friends (husband and wife) coming in if they were from Amazon delivery. It was Valentine's day and they had dressed up so no chance it was their attire. So, to reiterate, they were husband and wife, walking in on Valentine's day, dressed up, and the hostess immediately asked if they were from Amazon delivery. So, you ask why I am annoyed? Because they were the only black people who had walked into the restaurant (we had entered in much earlier so the hostess hadn't seen the rest of us as we were sitting way in the back).
I would go back, but for dinner, not for lunch. The food was great, but the restaurant was freezing and ours was only 1 of 2 parties which made for a lack of ambiance, even in such a historic location.
Also, our waiter asked if we wanted to start with some bruschetta or caprese, and those sounded good, so I said sure. Since I was with a party of 6 from work, I offered to put it on my bill. I thought I was ordering 2 appetizers for us to share. We got 6 individual plates with both bruschetta and caprese on each. They were very good, but I was stunned when my bill came -- they were $7 each. It tacked on $42 to my lunch which otherwise was around $18. I thought that it was a little underhanded to offer us that fairly costly appetizer without mention of the price.
For the lunch hour only a back room next to the bar was open and it was dark and extremely cold. The food was bland and lukewarm (the waiter warned that the plate was hot but it wasn't). The waiter took about 15 minutes to return to the table to collect payment even when only a few tables were filled.
This was my second time visiting Osterio Rigoletto, but the experience was not much better than the first when I attended during Seattle Restaurant Week in spring 2016. That time, we had a young server who could not remember the specials, which wasn't too bad. But this time, our more experienced server took a long while to bring water to the table. Something may have been going on because our larger party of was one of the few groups there.
Our experience began with a very rude greeting of "Can I help you" by the host, followed by continued attitude and poor treatment. Once we were sat, we waited 20+ minutes for service, despite asking for a server and menus several times. The rest of my party arrived, on time, for our reservation and again, they waited 15+ minutes before our server came to take their drink orders. When 2 guests tried to order Old Fashioneds, a drink listed on the cocktail menu, they were denied as the bar was 'out of bitters.'
Surprising, the specialized menu It was not listed on the website, Open Table or the Facebook page. We arrived the night of our reservation to realize that the menu was drastically limited. With only 2 mediocre options for the first course, and only the option to order 3 courses overall was very disappointing and ridiculously overpriced for the quality of food.
We ordered 2 crab risotto, 2 cannelloni, 1 filet and 1 butternut squash. The risotto was not seasoned and the crab was not cleaned and still had remnants of shell in it. ALL OF THE FOOD WAS COLD, which is insane because cannelloni should be cooked to boiling point.
We watched a party of 18 leave after sitting for 20+ minutes without service. That table sat with dirty water glasses and messy table settings for 2+ hours until another party was sat at the table, STILL DIRTY. Then, when someone finally got around to “cleaning” it, they only cleared one side for the seated guests and left the other end of the table with dirty water glasses and place settings. This is not only extremely poor service but also against health laws and regulations.
This crappy 3-course meal took over 4 hours. In most cases, I would understand that New Year’s Eve is an extremely busy night. However, in this case, the restaurant was not even close to being full and I did not see one table turn over the entire 4 hours I was there.
WORST EXPERIENCE EVER!
Very gracious host upon entering this extremely beautiful space. Our server was also delightful and very good at service. My only comment would be that the shell on the lobster tail atop my risotto should have been taken off for me, as it was impossible to remove myself without my hands - which is gross. However, I asked the server to take it back to the kitchen for her exerts to remove the shell and they did it quickly and the dish was divine.
Thank you for making our Christmas Eve dinner very special. I will be back for sure!!
Most unenjoyable, uncomfortable, very expensive dining experience. The place was freezing in more than one way. We shouldn't have to wear coats in a restaurant when we're paying $20-48 for an entree. I was very surprised how unfriendly the service was. The way this place was operating, I thought it had just recently opened. Not the case, it's been open for a couple years.
As someone else stated, the layout is totally bizarre and unwelcoming. I was meeting a friend and walked in the entrance which was into a room with a huge party. No host and I don't know if there was even a host stand anywhere. I was confused and was trying to figure the place out. The only 2 guys working, other than the cook approached me. He said I could wait in the lounge which was a weird space. The restaurant is huge with 3 seating areas and this weird lounge space.
We got seated next to a huge party of 15-20 people with many loud, noisy children. The restaurant was empty so we asked if we could move and sit on the other side. We were told that section was “closed” so they made us sit in the bar at a table that wasn’t exactly comfortable in a big open space. Why would you sit us next to a big, loud, party when you have plenty of other places to seat us?
When my meal arrived, I asked if I could get some parmesan cheese. The server told me there was already plenty of cheese in my ravioli dish but he’d get me some.
I shouldn’t have to state the obvious, but when you’re in the service industry, your customers come first and you need to keep them happy and make their dining experience enjoyable.
The food was good but I will not be returning.
I recommend they have more than 3 people working in an evening when there’s huge party of 20 plus a couple other tables. I also recommend they create an obvious entrance, turn up the heat, and lose the attitude.
The Service was rude. The waiter was not polite in communication and never showed a smiling face. I would not get back to this restaurant nor recommend it to anyone. The food was good however. But without good service, a fine dining restaurant is just nothing.
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