Delicious place, if perhaps a bit pricey at dinnertime

This restaurant is closed. Should probably shut down reservations on Open Table.

It’s a hidden gem, amazing food! You could walk by and you probably wouldn’t think it’s open... it’s all just so good!

Miserable experience. We had a 8:30 reservation for date night and we called to see if we could switch it to 8 and were told no. This was fine so we showed up at 8:30 to a restaurant 1/3 full. We stood awkwardly at the bar and no one approached us for 5 minutes. When someone finally did, they asked us who got there first, referring to two other groups of people waiting in chairs. Bear in mind, no one should've been waiting in the first place, there were empty tables all over the place. Based on this abysmal start and the fact that it was a notch about 50 degrees, we decided to leave. The kind people at Rigoletto then charged us $58 for a missed reservation.

We went there for Valentines day dinner. We weren't impressed. The whole experience was weird. From the side door entrance, not knowing if we entered the right door and facing two sets of stairs going down to a dark dungeon looking dining area. The greeter wasnt very welcoming once we got downstairs. He said we were too early for our 5pm reservation, we got there at 4:55. Not to mention, its not handicap accessible. My husband has mobility issues and had a hard time going up and down the stairs. The servers were not too friendly and were very weird. The food was ok. It was freezing the whole time and the food got cold fast. It wasnt a very good dining experience, especially on Valentines day. Wont be back.

Clueless sums up this staff. We had reservations & placed on one of the levels where it was completely empty. We asked to join the rest of the restaurant & said we could wait til a table opened. The staff had to check with the manager, who was also the only chef & person running the kitchen who we could see & hear him throw a fit & said no, then no o e came back to talk to us so we just took our table in the empty lounge. Food was all drowned in sauces & odd version of the rushes . Long wait for anything, no knowledge of the menu....which was a set menu. Then for a table if 3 a 20% was added. I was embarrassed to bring friends here & would not recommend.

Literally the worst service I've ever had at a restaurant. Food was great, and I really like the look of the place, but the waiter ruined the entire experience. He said about 5 words the entire night, took about 45 minutes and 3 reminders to get a single drink, and 30 minutes just to order food/drinks in the first place.. This was supposed to be a special Valentine's dinner, but my girlfriend and I spent half our dinner laughing at how horrible the waiter was. Definitely not going back.

THE WORST DINING EXPERIENCE I HAVE EVER HAD!

My husband and I came her

It was so cold. By the time we left i couldn't feel my feet. Service was adequate.

My wife and I went to Rigoletto for Valentines day dinner. The staff was unprepared, using a piece of paper for reservations (charging me for a "missed reservation" through open table - not happy with opentable and Rigoletto). The restaurant was freezing cold - it felt as if the AC was on. We had to wear our jackets all night. It took 45 minutes to get our appetizers for a fixed meal dinner. The server was never around, we couldn't even ask the status of our order. The food was ok - nothing special. The desert was rushed together, not made properly. It was almost as if they were not expecting that many folks to dine at their restaurant that night. Over the last 4 years, I have gone 3 times to the restaurant. Every time we have come, the restaurant has been worse and worse. My wife and I, unfortunately, will not be back again.

appetizers and main course brought out within minutes of each other. checked on many times initially and not for a long time after

I thoroughly enjoyed the ambience and the food was very very good. the service was slow once our order was taken

The food was excellent; there are enough separate spaces that noise is minimal. We could visit and enjoy our meal.

What a nice Italian pasta restaurant: we loved it. :-) The bruschetta was delicious, as were the gnocchi with bolognese sauce, baked cannelloni and penne carbonara. We didn't try the non-pasta dishes, but I recall them being few in number--so I'd suggest you go to this place for the pasta. In particular, the cannelloni was TERRIFIC--our eyes went wide, and we'll likely come back specifically for that dish (though our other two dishes were terrific also).

Service was good and the restaurant has a decent ambiance if you sit away from the TV. But my gnocchi pasta dish was NOT good. Not tasty and it came to the table almost cold. The Cannoli would have been good if it had been fresh but it tasted like it had been in the refrigerator unwrapped for a few days. It might have just been an off night for them as it was mid week and pretty empty since we arrived early.

Great food, a bit rich so expect to take half home. Service was slow but we went on a holiday and think there was only one waiter. Highly recommend, the food was great and we enjoyed the dinner.

Lovely place in a historic building of some sort. Thanksgiving Day menu was somewhat restricted, but still quite good and the cocktails were outstanding. Definitely on my list for a repeat visit.

Worth the hunt to find the entrance. We loved the food and the atmosphere/design.

To start I understand it was a busy evening as they’ve updated the event page letting us know it was sold out. That being said who do you only staff two servers. We arrived for our 8PM reservation 30 minutes early yet didn’t not get seated until 8:30. Our first dish was served at 9:10 with our first drink at 9:35, by the time we got our main course it was 10 an lukewarm at best. When you created an event like lobster night knowing it’s going to be busy you plan ahead. Great idea but terrible execution to say the least.

This was one of the worst restaurant experiences I've had to date.

Last night was a special menu featuring a lobster risotto and prawn ravioli. Given the limited menu, one would think that things would be sped up a bit. My friend and I ordered the bruschetta and crab cake appetizers to split, and two orders of the lobster tail risotto. The appetizers came out extremely quickly-- the bruschetta was okay, but the crab cake appeared to have been previously frozen and pan fried. Both were served luke warm.

A literal hour passed while waiting for our risotto before a waitress came by and asked us if we were ready for our check. We informed her of how long we'd been waiting for our main course and that we just wanted to leave at this point... within five minutes of this, we had two orders of risotto and two complimentary glasses of a very poor Chianti. The waiter who brought us this deserves credit for this gesture, but this does not make up for essentially forgetting about us.
The rest of the night involved being actively avoided by the staff, being very meekly brought our check (to which a mandatory 18% service charge had already included). We weren't thanked for dining, nor even acknowledged by the staff as we walked out.

Their address is on Pontius on Google but it is so easy to miss bc there are no obvious markers of the restaurant on that side. On Yale however, it's way more evident. After we got in, no one helped us--I think it was bc we went thru the back (Pontius side) bc the hostess stand was near the Yale entrance side. Then why is the address not Yale?? At least they kept my reservation request and had a booth saved for us gals.

I got the lobster with risotto. It was okay, not bad but not excellent. The waiter was the right amount of attentive. Ambience is nice--our dinner was a bit noisy since it was a packed house (but it was the last day of Seattle Restaurant Week and they were having a Lobster Night thing). Overall, I had a good experience~

What to Rigoletto's after seeing it on Facebook for lobster night. The occasion was a special dinner for my nephew and his wife as he was in the Navy and getting ready to be deployed. My wife and I wanted to do something extra special for him. So after seeing the advertisement for lobster night and being Lobster lovers we decided this would be the perfect thing to do and made a reservation. We all walked in and the ambiance was very nice we were greeted promptly by the hostess verified a reservation and seated promptly. We were pretty excited being there and we were looking forward to a great meal and a great time. We ordered a bottle of red wine and my nephew had a mixed drink. His drink was fine but I was not real satisfied with the selection of red wine that was offered and we ultimately defaulted to one recommended by the waiter. I was somewhat disappointed by the line is it was bitter. It would have been nice to have a selection of a sweeter red wine. Because it was Lobster night there was a very specific menu from which you could order and that was okay and we waited in anticipation for the meal. I have to say that upon having the meals delivered we were disappointed in the size of the lobster. I guess we did not realize how small a 5 ounce lobster tail was. Three or four men size bites and poof it was gone. The rice that they served with it was very delicious although not really enough of that either. Bottom line we finished half of the bottle of wine headed to Dick's hamburger restaurant on Capitol Hill where we sated our appetites with a couple of Dick's Deluxe hamburgers fries shakes and soda. If you are looking to go to a restaurant with nice ambience quiet booth have some quiet conversation and if you're not particular about the wine you drink Riggoleto would be okay. But if you are looking to have a fully satisfying meal especially if your bill tops $200 including a mandatory 18% gratuity included in your bill this is not the place to go.

My husband and I went for Lobster Night. The food was good but the ambience was super awkward and the staff was very frazzled and unfriendly. I actually thought it was their first week open but apparently they’ve been there for 3 years! I probably won’t be going back.

Here for Lobster night. Service was lackadaisical which put me off to my entire meal. Food was good. But service affected the overall meal. Look, I get it's a special night which can be crazy. But don't put off service as an after thought because there is auto gratuity. Definitely a missed opportunity for an additional tip. Which I always do in establishments that add auto gratuity.

There was a lip mark on my glass and my plate was completely covered in oil. The risotto came out just warm and the ravioli was cold and its sauce was thin and bland. The gnocchi was good though. The only saving grace was the patient and accommodating hostess.

Lots of choices of pasta, which was very good. It would have been nice to be able to get a side salad or dessert.

It was our first time visiting and we took advantage of the Seattle Restaurant week menu deal. Each course was fantastic. We especially like the appetizer clams, lobster risotto and espresso & ice cream dessert. We went early on Sunday evening and almost had the place to ourselves, which was great, as the place was filling up as we were leaving.

Our food was delicious. (I especially recommend the bruschetta. To die for.) The wine list is very full and the waitstaff is happy to help. Even when purchasing a more "low end" bottle of wine, he asked what sorts of flavors and how full-bodied of a wine we were after and made recommendations. This is the nicest treatment I've received, especially as compared to some of other high end restaurants where they'll turn up their nose (ie, obviously not care and pick something at random to recommend to you) if you're asking for help with something less than $60 per bottle.

Anyway, the service was excellent. The waiter was also knowledgeable about the food and was able to make recommendations there as well. The food was very good and I recommend their homemade canolli if that's a food you're at all a fan of.

We were seated near to a table that was having a birthday so they were riotously loud. I don't know what the normal noise level is, though

The food was not very flavorful and sub-par to other similarly priced Italian in Seattle. My friend and I were very underwhelmed by the selection and the quality of the dishes we tried. Further, the service was incredibly slow for a restaurant that had four tables filled.

The address listed makes it very hard to find. The space is huge and looks to be great for a happy hour. The portion sizes were just right and the food was very good.

Good is authentic, I am surprised little know of this place, definitely will go again.

Very small lunch menu, food less than average

Great little restaurant with really delicious food. Lovely outside seating and beautiful interior space. They have a killer happy hour.

Went here for a business lunch. Food was delicious and ambiance is lovely, I love the interior and decor. However, something was off with our waiter. He was very nice, but I'm pretty sure he was high. The restaurant was not busy at all, and it took him forever to take our orders, he couldn't remember the specials, he was slow and awkward and he was very distracted even though there was hardly anyone else there. Again he was very polite, but he was on another planet. Love everything else about this place though.

Group went on a Friday evening for a birthday.

OK - decent sized wine list, space itself was beautiful but almost completely empty at 630/7pm on a Friday.. Lasagna and Cannelloni were tasty and decent portion size. Roasted Chicken was tasty but looked peculiar as it was still bone in, but 'crushed' as if it was pre-cooked then re-heated. Decent outside area as well for happy hour.

Bad - A few folks got a seafood stew/pasta they both though the mussels were old tasting and the shrimp were tough (old or overcooked). While the restaurant was OK taking one back/substituting they did not in any way apologize for the old food or even bring out bread or small app for the person while waiting and everyone else eating. Service was bad, they barely checked on us for drinks / refills or cocktails and took a while to check back on food (which made the wait on the returns of old food even more disconnected to the rest of the group). Also when ordering they had one or two specials, tried to upsell them without telling prices, when we asked they were about double the price of normal menu items..

Hope that the next place in the space is better after this place goes out of business.

Went here for a date. I ordered the lasagna, it was served to me in a hot dish, I was expecting hot food. I was wrong, the food was frozen in the middle. The flavor was good however, it tasted like it was made a day or two before. The wife ordered the caniloni, again the flavors were good however, the pasta tasted and felt like the no boil cheap pasta and not homemade. The chicken was a little mushy almost had a feeling liked it was from a can. We also ordered the bruschetta, i was disappointed in this. The tomatoes used were not fresh, again they tasted canned and there were so many diced tomatoes it took away from everything else. The waiter was a very inexperienced waiter. He had no knowledge of anything on the menu and He had to check with his manager about every question we asked. We ordered a bottle of wine and he just went straight to pouring in the glass, didn't check to see if it was an acceptable bottle, plus he poured a 3rd glass for our friend who was joining us that had not shown up yet. I understand letting the wine breathe but, wait until the person gets there. There was only one dish offered on The menu that was vegetarian, the rice. It smelled great however, the rice was cooked in chicken broth and they over charged for a simple plate of rice. The atmosphere in the restaurant was great, this is the only thing I would recommend about this restaurant.

Great service, but REALLY noisy. Food was great, large portions. High energy crowd.

We went early to attend an opera performance afterwards. We enjoyed the building and layout of the restaurant. And the food was excellent. The staff was attentive and welcoming. The server asked right away if there were any food issues that they needed to be aware of. The swordfish was cooked just as requested.

Space is beautiful! They have room for private get-togethers. Great food and cocktails.

Wonderful ambience and delicious food. Cool restaurant atmosphere and I will definitely return soon!