Nearby points of interest
Nearby points of interest
About Osso Steakhouse
Osso Steakhouse offers the steak lover the quintessential dining experience--Art Deco elegance, dry-aged steaks and premium cocktails. It's a romantic hideaway tucked in the landmark Gramercy Towers, next to the Masonic Auditorium on prestigious Nob Hill, near The Fairmont, Mark Hopkins and Huntington Hotels.
San Francisco, CA 94109
Hours of Operation:
Dinner: Daily 5:00pm-10:00pm
$31 to $50
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
Free Valet Parking
California Street Cable Car
J. C. Becerra
Private Party Contact:
General Manager: (415) 771-6776
Banquet, Bar Dining, BYO Wine, Corkage Fee, Full Bar, Private Room, Wine
Special Events & Promotions:
Season's Greetings! Let's spend the Holidays together! Please book your reservation early, as we fill up quickly!
Osso Steakhouse Ratings and Reviews
The food was delicious, the service terrible. Our service person kept walking past us. He finally took our drink order. A little later one of the managers asked if we got our drinks. We said no and we were ready to place our order. The server just takes the order and they have other people that deliver the food. After he took our order, we didn't see him again for a long time. He never came by and ask if everything was okay. We had to ask one of the other people for more water, to box our leftovers, and take our dessert order. He finally came and took our dessert order. 2 of us didn't finish our desserts. He didn't bother to take our desserts and box them. He brought us boxes. That caliber of restaurant should be boxing the leftovers for the customer! We noticed that he attended the 2 people tables more and they received their food/drinks sooner and we know a couple of tables sat after us. We did stop and spoke to the manager before leaving. Don't bother with the cappuccino. The cup was about 2/3 full with barely any foam. They should get smaller cups to fit the drink... looks better. We would eat here again but not at this server's table!!! Nice free valet parking but you have to have a reservation. The valets check a reservation list for your name.
We made a reservation at Osso Steakhouse after our first choice, Big 4 at the Huntington Hotel, recommended the restaurant to make up for the fact that they were unable to accommodate us. Everything worked out beautifully. The staff at Osso were extremely gracious, even though we showed up 15 minutes late for our reservation. They seated us immediately and waited patiently as we nursed our drinks while the rest of our party were driving through Friday evening traffic to join us. Once we were all in place (an hour after our reservation time) we were able to enjoy a light meal before walking a few feet away to attend a concert at the Masonic. The food was delicious, and the staff did everything possible to help us get to the concert on time. (We did augment the tip substantially in an effort to make up for the long wait and the light meal, but they served us cheerfully without any certainty that we would do so.) There was quite a festive atmosphere in the dining room. As it turned out, diners at the tables nearby were also heading to the concert that was our primary motivation for dining on Nob Hill: Bill Murray and the New Worlds tour. There was lively banter among the concert-goers who were total strangers but were eagerly looking forward to the evening's entertainment and enjoying the ambiance at Osso. We will gladly go back to Osso, even if Bill Murray isn't performing next door. Next time, the Osso experience will be the main attraction.
We arrived at our scheduled time of 6:45pm, ordered drinks and dinner, and by 7:45 pm, we had received neither. So we got up and left. While we left because we needed to get to the Masonic by 8pm, we would have left had we nowhere to be. This place is a joke. It's also obviously a tourist trap. Would never step foot in this ugly restaurant ever again.
My wife and I usually love this place, so it was disappointing when we took our family that was Visconti from out of town for dinner. Here’s the gist.
10 min to order drinks.
20 min for drinks to arrive.
30 min until our food order was taken.
45 min until appetizer.
This would’ve been ok since I’m in the business and I’m sympathetic to busy situations...but then...
My wife and I were sharing so we requested for our $60 ribeye steak to be sliced for us. This took 10 min so after 5 min we finally had to tell our family dining with us to start eating without us. Turns out the manager decided to cut the steak himself instead of having a cook take care of it. Not sure why since a kitchen professional should’ve been able to cut the steak in less than one minute. Of course the manager proceeded to cut it going with the grain (instead of against he grain) so the steak ended up being chewy, not tender. We’ve been here at least 6-7 times and it was the worst experience thus far. Even worse than the time we had dinner on one of those 103 degree days this past summer when their AC wasn’t working.
Celebrated my son's birthday here. We requested a cabana booth and were accomodated. It took a while for the waiter to even acknowledge us let alone take our order. We waited nearly 30 minutes just to order bread for the table. It was only 6:45pm and they were already out of some of their menu items, like brussel sprouts and their burger. The food we were able to order was delicious. I had the kettle baked chicken with potatoes and vegies...it was amazing! My son had the scallops. He said they were cooked to prefection and melted in his mouth. And his spouse really enjoyed the salmon. However, my husband's ribeye steak was really rare. He asked for medium rare, but it was pretty raw. He's not one to send food back, so he had a few bites and took the rest home where he cooked it further. We ordered more bread for the table, but it didnt come out until really late in our evening. The waiter apologized for the delay and noted that we wouldn't be charged, but we were charged for it anyway. When I made the reservation, I indicated that we were celebrating a birthday and yet there was no recognition of the occassion. We had to inform the waiter with less discretion than we would have liked, so we could celebrate with a dessert.
Overall, it's a nice place with wonderful food, but not without some shortcomings.
This was a wonderful meal! We started with the crab cakes, which are one of the best anywhere. Crispy on the outside, so fresh and flavorful on the inside. No bread, all crab.
Delicious! And, along with it, the signature Chorizo Cheese bread, which is to die for.
This is wonderful sourdough loaf sitting in a pool of melted chorizo cheese. You must try this!
Then we shared a filet mignon, and a Sea Bass. Both are superb dishes, and accompanied with sides of creamed spinach and twice cooked potato. The quality of all the food is top rate.
Also, the ambience is really nice. It is luxurious, quiet enough for conversation, and very comfortable leather booths. Our server, Paul, was excellent. This was such a great dining experience. Highly recommended!
Great food all around from appetizers to desserts. Best steaks compared to all steakhouses in SF area. Service very slow and wrong orders delivered a couple of times. They did give us free desserts to compensate for the service. Despite slow service I would highly recommend this restaurant
We were celebrating our daughter’s 21st birthday and they seated our party in a private room. We had the asparagus soup, oysters, Brussels sprout chips, sautéed mushrooms, filets, whole crab and an assortment of desserts. Everything is delicious and incredibly convenient to Nob Hill Masonic Center.
I was very disappointed with my first visit Osso Stakehouse. My reservation was 8:15 pm but we were not seated until around 9pm. due to i guess the restaurant in over booked, I said it's overbooked it's because when they seated us i noticed that they just added a table in the middle of the walk way, out of all the tables there only our table has no candle the worst part of it is that you have to stand up every time a person on the other table has to go to the bathroom, kinda your in the movie theatre
Ordering food: Took them awhile to get our order. I ordered a glass of wine and our waiter forgotten my wine order. Appetizers was served in a descent time I guess, main course took forever to come. I ordered the bone in fillet mignon because they said it was good. what a disappointment, First of i asked my steak to be medium rare but they cooked it medium, the worst part of it is that the meat is cold. I never bother returning it coz a friend of mine adviced me to come hungry all I care at that moment is to put a good in my belly before I explode. Conclusion!! in will never go back at OSSo's.
Reserved a table, we arrived on time and then told we wouldn’t be seated for at least 30 mins. No space at bar so just had to hover in the doorway. When enquired how long we would have to be waiting got told very rudely it depends how quickly the previous guests finished their wine....not really how I expect to be spoken to. More than happy to wait at a bar for short time but if running 30 mins late then they could have phoned. After all if that the food was actually really delicious, such a shame with the service....
It really depends on what you order to like or not like this place and at the prices they charge, that shouldn't be the case. My brother really enjoys steak and prefers theirs to Morton's. I loved the Kobe beef cheeseburger but not one of the side dishes we ordered were very good. The "chariso spiced man and cheese" was as bland and tasteless as a paper towel. How can you screw up Mac and cheese as a side dish? Especially at the prices. The "crispy onion rings" looked good but weren't prepared properly so it was more akin to eating a barely fried onion than an onion ring. The Nojito mocktail was fabulous! The service felt very unprofessional but it was Thanksgiving so maybe they were temps. I wanted the fried Spanish olives which have been on the menu forever and though they are still on the menu, the waiter said they should take it off because they no longer serve them. I guess if you just want a $60 steak, and don't care too much about anything else, it's good. If you only like Steak House dining because of the awesome sides, you are bound to be disappointed. If/when I go back, I will have the Kobe cheeseburger and a Nojito and a piece of the caramel vanilla cake which was very good.
Going to this restaurant reminded me of Fawlty Towers...everything that could go wrong went wrong and our waiter seemed clueless. The pasta had no crab, we were told there was no possibility for a rare cheeseburger, one person's meal came 25 minutes before anyone elses, my order was not recognizable as what I ordered, but by that time I would eat anything...I don't know if this was a rare exception for them, but I doubt they could continue to function if every night were like this. The food is actually good, though.
The restaurant seemed to be very disorganized and somewhat chaotic. I saw one lady who had been waiting on her reservation complaining about the long wait without getting much assistance. Our table was against the kitchen wall and although the arm chairs were comfortable- they were wedged in so tightly that when the person behind me moved, so did I. Request a booth instead! We ordered and only one appetizer arrived - we asked about the other one and clearly the waiter had forgotten to order it so there was another wait. Since we had 8 o'clock performance at the Masonic center next door, we barely had time for our main course. When I asked the waiter if our mains were coming soon, he replied, I hope so! Altogether, good food, well prepared and presented by ruined by poor waiter service and the feeling that they were simply overwhelmed and unable to cope with a Saturday night crowd.
Steak was good. You definitely get what you pay for. If you’re looking for a high end steak dinner this isn’t it however it’s really good for a step below if you want something more family oriented and casual. I wouldn’t take a client here but I’d definitely come back.
The service was pretty bad even though they weren’t super busy. After 20 minutes of waiting for water and I menu I had to go ask for it. The first time they delivered our food they gave us someone else’s, no problem they fixed it but when the bill came their meal was also on our bill. Again that was fixed. We poured our own wine since our server never came back. The one thing that really rattled me was I stopped someone to refill my water and he filled it over the top to where it was spilling over. He quickly apologized, no big deal but then he picked up my glass and poured a bit of the water back into the community water pitcher!?! Ick! I’m not sick or anything but still! Pouring the water glass I had been drinking back into the pitcher that everyone else was going to drink out of is so gross.
All in all the food was fine. I’d eat there again for a last minute choice but I’d never entertain there.
Petite filet and bone in filet were the steaks of choice and they were perfectly cooked with delicious pan sauce. All sides were tasty, each enough for two to three people. We had creamed corn, mushrooms and asparagus. Corkage fee was surprisingly reasonable at $10.00. Service was attentive and not overdone. One small correction to the water desired was the only thing that comes to mind that could be improved. A bit Pricy overall.
My fiancé and I came here tonight to celebrate my birthday and our engagement. We had reservations and were sat right away. We really enjoyed our chorizo cheese bread and bone in filet. The reason for only two stars is because of it waiter, Joshua. He did not make our experience memorable nor did we feel welcome. We felt as if we were just another table and just trying to get us out for the next table. Other wait staff filled our drinks the entire time and were much more friendly!
When our food came, the filet was delicious. Not one time did Joshua ask how our food was, how we were, or if we would like another glass of wine or drink. It was almost comical because I counted 8+ times that he walked by our table and not one word. With many years of experience in restaurant management this type of service is not acceptable for such a upscale restaurant.
It was disappointing to celebrate such a joyous occasion at this restaurant. My fiancé advised the host it was my birthday. Another waiter brought a pana cotta with a candle which was sweet, but this is after Joshua asked us if we wanted dessert (which I ordered not knowing a pana cotta was coming). Overall, great food, poor server.
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