Osaka Japanese Steakhouse
Absolutely TERRIBLE service. We had a reservation for 7pm. Arrived at 6:30. 4 tables that walked in after 7 were seated before us. When I asked about our table several times we got brushed off.
Chef was BORING! Silverware was filthy and we are with empty drinks the whole night. Portions were TINY... and coming from a girl who doesn’t eat much, it’s like they ran out of everything. Don’t waste your money!!!!!
I would - but they need to clean the place up a bit. The floor was super sticky everywhere, bathrooms were untidy, Worn carpet, broken decorative things, rolled up carpet on the chairs for waiting. We had a reservation but it was 20 minutes before we were seated.... Food was good and a fun atmosphere when you do the hibachi
I am so glad we didn't use the restrooms before dinner. I don't think we would have stayed. The Food was delicious, and the chef was entertaining. My friends and family all had a really great time!! When dinner was over we stopped in the restrooms before heading home, and it was disgusting! The toilets had water all around them, the floors were totally sticky, and I don't think the bathrooms had been cleaned in quite some time. We couldn't wait to get out of there. Unfortunately I don't think we will be back for that reason alone.
I would recommend just walking in. the appointments don't mean a thing.
Great place to celebrate a birthday!
We were seated at a hibachi grill table and ordered a couple sushi rolls as an appetizer. We had already eaten our soup, salads and were eating our entrees before the sushi was delivered. The sushi bar appeared to be busy; however, the sushi arrived at room temperature which indicated more of a service issue. We were disappointed with the sushi, but our hibachi grill entrees were good. Overall, the service was lacking and all the employees seemed to be over-stretched. The sake was the highlight of our experience.
The hibachi show was great, but rather than tossing shrimp into our mouths they used broccoli instead. Noodles were plain. I don't feel we were served with the amount of food at the prices they set. We're also rec'd or sushi appetizer after we started eating the entree.
Food was so good. You always usually have left overs for another meal which is the best
We always enjoy the food and fun at the table. Server never refilled my beverage.
We arrived promptly at our reservation time and the restaurant was pretty quiet, many tables were open. Our waitress took my wife, 4 year old twins, our 7 month old and myself to the most isolated section of the restaurant. We were in a section screened from the rest of the space by 2 walls.
Our servers were perfunctory and barely spent any time with us.
The food was okay, not spectacular.
Chain-style restaurant food is rarely as good as a specialized, single unit restaurant’s food in my experience. So I wasn’t expecting that.
I do have an expectation that someone will come by shortly after delivering the food to see if things are going well as well as a follow up visit before the check comes.
If you’re okay with moderately exciting food and poor customer service, this location has both. It shouldn’t matter who comes in the door; a family or a couple, a group of friends; all should get good customer service.
The food and service was good overall. The restaurant has definitely seen better days, I’d say it’s due for a big overhaul VERY 90s and worn out tables, seating, restrooms etc...
We really enjoyed our experience again at Osaka. The food was very good and our chef was excellent. We would recommend and we will be back again. Very enjoyable evening!
Always great experience. Wonderful food and great place to meet friends
Me, my mom, and daughter had a “Staycation”, so we wanted to go here for dinner because had never been to a dinner at Osaka and my goodness was our chef amazing! He was entertaining and the food was delicious~ We will definitely bring the rest of the family next time.
The food in this well-established restaurant is good and prices are reasonable. We had several issues with the waitress not understanding English well enough to serve us properly. She brouht us incorrect items at least twice.
my all time favorite meal. my leftovers usually last for two additional meals. coupons available on val pak makes a little more affordable.
Daughter received wonderful grades. This was her choice reward / choice. Using the ValPak coupon was awesome and easy.
Always a family favorite for birthday celebrations, among the young and the old.
We were the only ones at the kibachi table yet they sat us on the side. The "show" was good, but only a few "tricks". Luckily, we came for the food first, show second. They used a LOT of butter, so be aware of that. Portions are generous. The saki was good, but order the small... The large was too much. We went mid afternoon. If you can swing that, it is quieter and conversation is possible. I have been here at night.. Very noisy.
Great spot for a group dinner with yummy food and fun.
A fun venue and enjoyable meal. Chef is very entertaining.
Im giving 3 stars because our chef wasn't entertaining like he should've or like the other tables around... maybe he goes off energy and was not feeling our table energy but I would think he'll get us in the mood I wanted my son to see a show... also I don't know if my chicken was over cooked or undercook because when i bit into it it didn't taste right with some pieces but the noodles and rice were good and the shrimp...
It was great. Date night with my better half, celebrating my new job.
Terrible service, server was rude. Will not be back
I needed to have my meal gluten free and to cook kept messing up. He’d try to make a correction but it was already too late. The cook top had already been contaminated. When the cook was cleaning to cook top, I was burned by what felt like hot oil that splashed up onto my face. Our server was very friendly and apologized profusely. And he gave us 20% off the bill. But I still got sick when I got home from being glutened. I will not go back to the Bloomington location.
Reservation - Sunday, March 17, 2019 3PM; this place needs a thorough cleaning and repairs. Choose another location over this one. Paint peeling, floors dirty and sticky. Simple things like vacuuming/mopping and washing off walls not done. Walked to the bathroom and saw my waiter eating his lunch at the bar while I was sitting with an empty glass. Food was good. Maybe the ambience is better at night when you cannot see the dirt and disrepair.
We waited 45 minutes with a reservation, and then got packed in a table with 7 other people making 10 total. It was pretty uncomfortable
I would not recommend the Osaka Japanese Steakhouse in Bloomington, MN. The service was subpar and we were celebrating a birthday and zero enthusiasm for the hibachi table we had. disappointing!
Food was great and the hibachi chef was entertaining... interior was a little dingy. Lots of burnt out lightbulbs and dirty bathrooms. Bar service was inattentive... but table service better. Nice hostess. Hey owners- spend a few bucks and spruce up the interior! You’d have a great joint!
Good freash food the kids loved it. I have been there about six times
I adore this place and we go there all the time for working lunches. That being said it is a hibachi place in the burbs of MN. Solid spot, exactly what you expect and want.
It’s fun, but the restaurant only seemed half open. It was dark and a bit chilly. Some tables had no lights on. Out table was next to a rack that seemed like it should be out of guests sight, with napkins and other restaurant needs. One of the chairs at our table was positioned by a column, making it impossible for anyone to sit there, however it was great for purses and we only had 7, not 8. The staff was friendly and the food was good, the filet especially. They have a mask for birthday people to wear and play a cheesy birthday song when it’s brought out. It’s a tad abrupt because no other music was playing. We’ve eaten here several times for birthdays and it’s always been fine. For our next special occasion we will probably look at other hibachi grills. A lot of buck for not too much bang.
Wonderful experience and very accommodating! We had to wait for the previous party to leave but we were kept well informed. Great food and fun!!
Great choice for a large group (of 9). My dad's 70th birthday bash. Great service, ample portions of food and a fun chef made it an awesome experience. Will be back soon!
It has been a tradition to celebrate my daughters birthday there. This time we were out of there in less than 45 min. Icecream was served before we ate our food. Very rushed. Cook didn’t make onion volcane fire. Something my daughter always looked forward too. Very disappointed. Food was poorly made. Will have to look for different birthday tradition.
Expensive for what you get. Food was great. Service was good
Been to previous locations and the experience was better. Bloomington was so cold we had to eat with our jackets on the entire night. Our chef was not entertaining at all.
Great food for a good price
We got a guy on his forst day so he kept messing up. Burnt our food a bit but still delicious. This location is always freezing cold.
Waiter was rude. Hibachi guy was ok, food was ok. Not impressed