Sat down at our table and another group of girls arrived. The server was telling someone in the group she owed 4 from last time she was there. Someone came and took our drink order and then a few minutes later someone came and started talking to the group of girls saying that none of the servers or cooks want to come out and serve us because they are known to not tip. She kept on arguing with them saying they can’t come in here and expect service when they don’t tip. Why let them back in the restaurant if you know their face and know they don’t tip and walk out on bills. We ended up just leaving and going to eat somewhere else. I’m not going to sit and wait for someone who obviously doesn’t want to serve the other people at our table. Don’t you think our service was going to be crap?!?!?
Tempura fried shrimp was delicious. Tempura fried vegetables were very good. We enjoyed the shrimp fried rice also.
Love this restaurant!
Service is very good, drinks (nice choices during happy hour) were yummy and Tepanyaki was good...
Will definitely return!
I think it's a great value and it's fun but DEFINITELY make a reservation cuz it's always busy!
Hubby and wife time!
Didn't even get to eat there. Made a reservation for 7, had a show to see at 9:30. Would not have been able to get to show in time by the time they would have been able to seat us. Had to go eat somewhere else. Other people with reservations for 7 were also waiting & not expected to be seated prior to 8:30. Obviously can't really speak for the food, but the ambiance was fairly loud & unpleasant, & not really what I'd expect from a Japanese steakhouse, & the host was fairly rude, unhelpful & all over the place. Won't be going back.
Valentine’s dinner date night was outstanding!
Evertthing was perfect but its over priced for the portions sizes
Good restaurant. Music was a little too loud. Should consider offering WiFi.
We enjoyed having dinner at Osaka Summerlin. It was my first time to Osaka. Bar was amazing. Great selection. Food was very good. You will never walk away hungry. We will be back.
the food is overpriced when you try to get something else from the menu that is over the groupon value., and they dont serve enough food. We've been to other teppanyaki restaurants where they give you plenty of food and for the same price.
Food was great but the service was off. Waitress forgot one appetizer until we were done with meal. She also forgot our drinks and had to wait 7 minutes for it. Didn't really get checked on as much as we use to like we normally do. We will still come back since we know the manager and have always had great service other than this last visit.
So we had a reservation but waited over 30 minutes for our chef to be done at another table to be able to cook our food. No one informed us of this so we just sat there starving watching other people for 30 minutes and without drinks for 20 of those. Once things got going the chef was funny. Food was good, not the best hibachi ever. The one thing that drove us crazy is that in between two tables where the chef stands, the employees kept walking behind the chef cleaning other tables and what not but when they did this since it's a small space their clothing went into the food EVERY SINGLE TIME. Disgusting. Also we had a Groupon and it stated you could get a hibachi meal for up to $32 per person. Well anything over $32 was either a $10 up charge or $17 up charge even if it was only $38. Kind of annoying.
We waited over 40 min even though we had a reservation. Waitress was pleasant but acknowledged one birthday at table, but not my friends, even though I told her about it when we were seated and she acknowledged she understood. I had to check in with 3 different people playing hostess before they even seated us. Hibachi chef was lack luster and all food tasted the same, like oil, very bland. We got served oily vegetables and long pause until fried rice or meats. Louder odd music with strange lighting, obtuse dj booth, unorganized staff, debris filled stations and hibachi cart. Bathroom was not clean with floor drain popped out in middle of floor. Very embarrassed that I purchased Groupon and brought friends out for birthday. Will not be returning. We all ate, so food was palatable but bland. Just disappointed as from Groupon site and Summerlin location, I expected this to be a nicer experience. The icing on the cake was when we got to parking lot to leave, I had an email that I had been cited as a no show. Open table did correct this (thank you) But despite my checking in 3 times, this restaurant still reported me as a no show.
A definite must go and over all good food for the for the price. And can not describe how good tasting their food is. A defiant must go to.
Sushi fantastic. Hibachi blah. I ate hibachi at Osaka last year. The hibachi quality of the food has changed not favorable. How we Sushi is great!!!
We had a great time food was amazing . Drinks are delicious the overall experience was fun chill and inexpensive
Excellent food and service. KK does a great job preparing our meals and Ocean is always available for drink refills or what ever else we need
Service was lacking! We were seated, and we just sat there for a good while before anyone even came over. Food didn't have much flavor and was way overpriced!! The cook was lacking personality necessary for hibachi grilling! We were all less than impressed with our experience and will not be returning. The atmosphere is dated and cheaply done.
Made a reservation for 6pm on Saturday night but did not get to sit down until 7pm and eating until 7:30pm. The food may be good because they starve you to death before gettin you the food.
Restaurant's reservation does not guarantee dining at the time of reservation. The staff said the reservation was not valid due to a large party coming. What!!!
Avoid if possible. I will NEVER go back again.
The food and service were quite good. We were under the impression that one drink per person was included with our groupon, but were very surprised when we go the bill that the Asaai beer two members of the party ordered were not covered. We had told the person who seated us that we had the haibachi groupon for six, so would have expected them to tell us that this drink was not covered by the groupon.
The server offered Horrible Service !! Don’t Expect To get full Habachi presentation during the cooking when you using Groupon there!! Will never go back !!
We enjoyed the entertainment, the new friends we met, and the ability to talk to and be heard by those around us. The food was delightful and well prepared. Every thing was fresh and visually appealing.
Went for our anniversary although no one acknowledged the celebration we had a really good time and enjoyed watching the food being cooked in front of us. Good portion of food and friendly staff.
I chose to sit at the Sushi Bar this night. The only issue we experienced was that it took quite a long time for a waiter to come by to order cocktails and then it too another long time for the drinks to arrive.
The Sushi was FABULOUS!!! All was SO FRESH there was NO scent of fish! The Sushi Chef was a blast to talk to as well as being attentive!!!
I will be sure to visit Osaka frequently!!
It was ok. We had reservations for 7 and didn’t get seated until 7:30. Our chef was ok, not very entertaining
The food was ok but won’t be back. It is not good value in my opinion. I have been to many restaurant similar to this and they are better.
Great food and great service !
Thank you for making my husband’s Birthday extra special and also thank you to chef Sam for being so accommodating to my younger kids. Seriously a great night!
Had a good time.. our cook Sam (batman) was funny and very entertaining! Would definitely go again
The chef was very entertaining and made sure all at the table had a good time. The food was of good quality and flavorful. Service was friendly and attentive (Thanks Ocean!) I would recommend you bring a jacket as the restaurant was very cold when the grill was off. Thanks so much...we will be back!
There were 12 people seated at our Teppanyaki table for 8. That mattered not at all. We had 4 in our birthday party. They had 8 in their birthday group. All in all, it was a laugh riot. The chef was the best one we’ve had in the times we have joined you. He did a great job and was really fun and funny.
The hibachi meal was excellent and the server was experienced and entertaining.
The service was terrible, and the proportions distributed when others came to the table and ordered the same thing was at random and off. Enough to complain I order shrimp and chicken for my entree and I got 4 shrimp while my guest had 8 others more. Wasn't even filling. Don't know if it was a bad day but the best thing was definitely the Cheif! He was amazing!
Went for my 4 year old's birthday. He and my two other children loved the food and the show. Drink menu is limited but they have a full bar so you aren't constrained to their specialty drinks (nearly all martini variations). The sake choices were limited but what they had available was good (wife and I always get a Nigori/unfiltered). This is a semi regular restaurant choice for us (as in we come here 3-4 times a year) and have never been disappointed.
On this occasion the service was somewhat slower than normal, with drinks and appetizers taking longer than we are accustomed to here... However they also appeared to be short a server or two, and everyone we did encounter was helpful and friendly; though a bit over worked looking.
All in all this is a great place for some standard hibachi fare and show, kid and family friendly without being overly so (i.e. I also enjoy going sans kiddos).
Menu pricing is in line with the atmosphere and I have never left feeling like I overpaid for either the show or food quality. If you've ever been to a Benihana's or Hana-Japan then you know exactly what you're getting.
Pass on this restaurant if you expect good service, it’s not their focus. Blarring techno music creates a club-like atmosphere. Food is pretty good.
Had a great time for a group birthday celebration.
Get rid of the table the connected the two grills. It's an obvious attempt to pack more customers sooner, but it seems cheap. I understand it takes time between customers to clean the tables, but what's the point of a reservation if I still have to wait 30 minutes to sit down and another 25 to eat? The chef and the food was the best of Osaka.
Ambiance, food and service was excellent. There were a few complaints at the table regarding a strong oder of cleaning product. Other than that, all was great!
We went here to celebrate a birthday, the food (its been better) and service was ok, but after the chef left the table they gave us the bill. Not an option for dessert, as we felt very rushed, so we had dessert and celebrated the birthday elsewhere. Later when we looked at the bill, they over charged us almost $40. So disappointing........