On this occasion, the service was poor. We waited 20 minutes to place our order. Although wait staff walked back and forth by our table, even after the hostess stopped to ask us if we'd been taken care of and promised to get someone, we had to literally wave down a passing waitress to get her to take our order. The restaurant was not busy and they did not appear to be short staffed so we thought there was just a mix up in table assignments... Until we had the same problem at the end of the meal and we could not get our check.
We noted that the service was a bit slow the last time we were at Orta. (We waited an extremely long time for our food then.) The servers appear to have all changed. I just hope that bad slow service is not the new Orta experience. We tend to eat in Boston a lot but this used to be our favorite local Pembroke place.