Nearby points of interest
Nearby points of interest
About Onyx - Four Seasons Westlake Village
A variety of sushi, sashimi and specialty hand rolls complement Chef Masa Shimakawa's delectable Asian-influenced seafood creations. The menu offers many options to sample a variety of dishes, intended to be shared at the table. Also pairing well with modern Asian cuisine is an extensive wine list featuring choices from California and around the world, as well as a selection of Japanese sake and beer.
Westlake Village, CA 91362
Japanese, Asian, Contemporary Asian
Hours of Operation:
$31 to $50
AMEX, Diners Club, Discover, JCB, MasterCard, Visa
Live entertainment is available in the Hotel Lobby Bar on Friday and Saturday evenings from 8:00 pm to 12:00 am.
Self-Parking and Valet Available
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Entertainment, Full Bar, Non-Smoking, Outdoor dining, View, Wheelchair Access, Wine
Onyx - Four Seasons Westlake Village Ratings and Reviews
We have been to Onyx many times. On this occasion we had invited our friends over to have a nice dinner. Service was unusually poor. They forgot to bring our appetizers, main dishes were all mixed up. Kids had to wait much longer than they had to despite us asking their food first. Very disorganized last night l. I hope it is a one off as we love the place and the food otherwise.
This was our second time to Onyx and the second visit was just as perfect. Amber and Emma greeted us when we arrived and welcomed us back along with our guests (my family) - a very nice surprise to be remembered.
Once seated, Jesus welcomed us back and took our drink order, checking in with us on how the drinks and appetizers were once they arrived. Throughout the meal his service was friendly and personable which made for an enjoyable environment, even using our names.
The food was exquisite - especially the Volcano Roll, Black Cod and delicious sides - the presentation was beautiful. They even warned us of mushrooms in the noodle dish as they set it down, knowing my husband wasn't a mushroom eater. They remembered that fact from our previous visit! We will definitely return to Onyx for another incredible meal. Thank you to all the staff who made our dinner so wonderful and memorable.
We ordered the popcorn shrimp (good), the hamachi carpaccio (not so good, I actually left some on the plate and hamachi is my fave), miso soup (yummy), and the miso butterfish (good but I have had better). I also ordered Maguro sushi, California roll, and white dragon roll to go for my Mom, and she said it was good but nothing stellar. The dinner cost $200 with no alcohol. The service was great. The ambiance is pretty nice. We sat outside. The a/c was a little strong for us inside. The people who worked there were lovely, but the quality of fish was not that great, especially for the hamachi. I am not in a hurry to return and still on a search for sushi as good as what I ate in Maui.
The outstanding service and friendly staff are what stood out most to me at Onyx. Also, we loved the seating outside with a lovely view of the waterfall. The food was excellent and timely served. I did not find the inside to be as warm and romantic but great for a family gathering or large group. So in summary, if it's a romantic night out then ask for a table outdoors. I would be a regular here if I lived closer. Most romantic setting I have seen so far in the area.
Pretty good overall, a couple disappointing moments however. Despite asking for a table without a draft, our hostess did just that. When i asked our server if we could be reseated, she pointed to the hostess and said we could ask her, then walked away. Waiter was attentive, though the busboys collar was crooked all night, and he had to be asked to clean out plates. Finally the tempura was undercooked and oily which had to be sent back. The rolls and sake was nice, and the decorations were beautiful. Maybe not wooden chopsticks next time, HOWEVER.
The food as always was delicious. AIMEE was our server and she was excellent. She recommended some dishes and she was spot on. The manager Emma is phenomenal ensuring that all guests are happy without being intrusive. Highly recommend to anyone that enjoys Japanese food and likes great ambience.
Amanda was our server and was absolute perfection!
We asked for recommendations on a Sushi roll. She suggested red dragon and it was s home run!
We asked her opinion about dessert too. We wanted something light . She suggested the coconut bar. It was yummy delicious! We can't wait to go back to Onyx!
Given all the great reviews, we expected better. I think this is a case of trying too hard to be a premier restaurant, unfortunately it falls short in many ways. They have a ways to go both in service and the quality of the food before they can claim premier status.
Food was good as always. The noise level in the restaurant, however, was a problem. There was only one loud table in the restaurant, but it was still hard to have a conversation with our friends. We would have gone outside, but there were no more tables. Next time I'll call ahead and ask for one.
Great sushi selection beautiful patio with view of waterfall. Our waiter Jose and Ricardo were so friendly and knowledgeable with the menu selections. I have tomotos & carrot allergy which they paid close attention to my allergy issue. We look forward to visiting again . Thanks for the wonderful conversation about the area and the Four Seasons hotels .
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