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Party Size
For 2
7:00 PM
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Booked 1 time today

OneUP Restaurant & Lounge at Grand Hyatt San Francisco

92 reviews
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$31 to $50
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Top Tags:
  • Quick Bite (2)
  • Sunday Lunch (1)
  • Authentic (1)
Welcome to OneUP restaurant at the Grand Hyatt San Francisco. OneUP Restaurant & Lounge is a perfect destination for locals and city visitors to enjoy inspired American bistro cuisine that draws from the Bay Area’s local and seasonal ingredients. Come enjoy our creative bar bites and hand-crafted cocktails.
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Private dining
Dining Style
Casual Dining
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American, Californian, Contemporary American
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Hours of operation

Breakfast: M-F 6:30am-11:30am
Breakfast: Sat-Sun 6:30am-12:00pm

Lunch: M-F 11:30am-2:30pm
Lunch: Sat-Sun 12:00pm-2:30pm

Dinner: Daily 5:30pm-10:00pm

Lounge: Sun-Thu 12:00pm-12:00am
Lounge: Fri & Sat 12:00pm-1:00am
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Phone number
(415) 848-6187
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Smart Casual
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Executive chef
Kevin Villalovos
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Cross street
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Special events & promotions

Bar Dining, Bar/Lounge, Beer, BYO Wine, Chef's Table, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wine

Private Dining

Our OneUP private dining room is the perfect setting for celebrating special occasions or intimate private gatherings.

View Private Dining Details
What 92 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3  based on recent ratings
Noise · Quiet
69% of people would recommend it to a friend
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AnnI (San Francisco)
1.0  Dined on January 3, 2018

We chose to dine at the hotel only due to convenience - BIG mistake. Not only is it so small for the size of the hotel, but there weren't many servers for the customers that were there. It was so loud (compliments of screaming babies and toddlers), prices were crazy for what we ordered and there was just no customer service to speak of. Totally regret going here before seeing a wonderful show later at the Orpheum. Skip it!

OpenTable Diner (San Francisco)
3.0  Dined on December 27, 2017

Three of us had drinks and dinner here since we were guests of the hotel December 26-28, 2017. The service was lukewarm at best and inattentive. The wine pours we're very skimpy (and expensive for the tiny glass). None of this would have mattered if the food was edible. We are in San Francisco all the time. We usually stay at Hilton or Kympton properties but we had points for free rooms here. The food that all three of us ordered was disgusting. The hamburger platter was charred, dry and unappetizing (burger ordered at medium). The steak dinner was ordered rare. It was medium at best, barely pink and fatty. Truly the worst steak imaginable. The charcuterie platter was a few slivers of meat, a teaspoon of mustard and a few slivers of dry bread. The food took so long to arrive we just suffered through it. From the bar window we could see a CVS drugstore.... where we decided to go and get candy for dessert instead of ordering at the bar. It was the best part of the evening. We are fine dining aficionados. We were appalled at the disgusting food and the service in a hotter like this one. In the decades of our San Francisco trips, nothing has ever been this bad. We'll never stay at this hotel again. There are better choices literally on every corner of the city.

OpenTable Diner (San Francisco)
3.0  Dined on December 25, 2017

Very disappointed. Ordered a rib eye steak which lacked taste. It came with a vegetable and vegetable sauce. Asked for steak sauce they didn’t have it. Asked for barbecue sauce and they had to send someone to an other place in the hotel to get it. By the time it came, the meal got cold. What kind of restaurant serves a steak and don’t carry a steak or barbecue sauce in the kitchen? Salmon was ok but vegetables were over cooked. Chicken salad was actually pretty good. Deserts were mediocre. Ok as a hotel food but definitely not a “special occasion” restaurant.

vipVive2just (San Francisco)
5.0  Dined on December 13, 2017

Loved the menu but hear it is about to change!
Too bad as it was a find!!

vipFoodieFromScottsdale (Phoenix)
4.0  Dined on December 7, 2017

Because we were staying at the hotel, it was a very convenient spot to stop for a comfortable lunch. Interesting lunch concept with 3, 4, or 5 options for a single price for the table. Great for splitting and for light appetites. The portions were a bit smaller than expected but it all worked out beautifully. It was also a wonderful place for breakfast when we arrived earlier than check-in. The servers were very accommodating and that set the tone for a glorious stay at the hotel for the week.

OpenTable Diner (Philadelphia)
5.0  Dined on November 16, 2017

Very healthy food selections. Excellent food and presentation. Quiet atmosphere.

Mike (Washington DC)
4.0  Dined on October 26, 2017

Better than most Hotel restaurants. Also above average wine list. I had the chicken which was a little dry. My wife had a couple of small plates which were pretty good.

OpenTable Diner (San Francisco)
4.0  Dined on October 1, 2017

My wife and i were planning on having dinner there to celebrate our one year anniversary,however our reservation time only included the lunch portion which i was totally unaware of when i booked it, we were hoping to enjoy your organic chicken along with some of your vegetables and salads, oh well i guess i blew that. Maybe next time.

StRemy (Tampa)
3.0  Dined on September 15, 2017

We had Crab Louis. It was far short of our memories for SF and ,even then, pretty poor.

OpenTable Diner (Seattle)
3.0  Dined on September 2, 2017

Food was mediocre, we didn't even receive what was listed in the menu for our meal and the waiter tried to argue with us. We ate there since we stayed in the hotel. Much better to walk 2 blocks for a great meal.

vipdoyle (San Francisco)
5.0  Dined on September 1, 2017

Delicious food. Five star service. Best kept secret for downtown lunch.

vipNikasaurusText (Calgary)
4.0  Dined on August 6, 2017

Delicious food. Great location. Great service. The wait staff were attentive

vipCraig (Washington DC)
5.0  Dined on August 4, 2017

Sean was a great guide for the evening. Enjoyed the frisée salad, good sized portion. Sean recommended the salmon and he was right, it was terrific. OneUp doesn't skimp on portion sizes so be prepared. All in all everything was perfect. Thanks Sean.

vipOpenTable Diner (Philadelphia)
3.0  Dined on May 19, 2017

We came here for dinner tonight aaa convenient and somewhat nice dinner after a long day of sightseeing in SF. It was easy cause it's in our hotel.
Waiter was nice but nothing over the top. Food was very good but definitely over priced. We wanted salads to go with out dinners but a small mixed greens salad with vinaigrette was $8 pp! It was tasty but definitely nowhere near an $8 side salad.
We had forgotten we ordered tater tots until the waiter delivered them AFTER my husband was done his meal. We should have rejected them cause we didn't want them at that point. They were still on our tab at the end. Overall, it was good but not worth the cost.

OpenTable Diner (San Francisco)
5.0  Dined on May 14, 2017

Absolutely everything we sampled at the Mother's Day brunch was delicious!