Old Town Tortilla Factory

4.4
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80 Reviews
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$30 and under
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Mexican / Southwestern
Old Town Tortilla Factory is located in the heart of Old Town Scottsdale in the charming art district. Built from a historic 85 year old Scottsdale adobe home. Old Town Tortilla Factory captures timeless charm and distinct atmosphere that exemplifies the essence of the Southwest.Our property boasts a 1400 square foot flagstone patio that is surrounded by green vegetation and shaded by 100 year old trees. In the winter months the patio is heated to spring like temperatures and in the summer months the patio is cooled with a state of the art mist system. Our food at Old Town Tortilla Factory is Southwestern with a Mexican twist. The restaurant has the perfect atmosphere to accommodate an intimate dinner for two or a dinner party for up to three hundred. Our loyal and experienced staff are committed to serving you the ultimate dining experience....
What 80 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.2
food
4.2
service
4.6
ambience
4.4
value
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100% of people would recommend it to a friend
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OT
Phoenix
1 review
Dined on November 14, 2019
Overall3food4service1ambience5

My husband and I just got married the day that we went into the tortilla factory. We had mentioned in the reservation that we are newlyweds and we didn’t expect much but when the server greeted us she didn’t even say congratulations. Although a dessert or champagne would’ve been nice saying congratulations should’ve been the first thing that she did and it was kind of rude that she barely been acknowledged us. We saw that she was very overwhelmed and she dashed between tables and although the food and the drinks were correct the service was very lacking and I don’t think that any of us are going to be back at this restaurant.

n
Chicago
36 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

We have been here numerous times and it is always an amazing time. Very fun patio!

JB
Seattle
1 review
Dined on October 10, 2019
Overall5food5service5ambience5

Ate outdoors and the atmosphere was beautiful. Wait staff was friendly, courteous and efficient. Very nice.

OT
1 review
Dined on August 24, 2019
Overall3food2service3ambience1

It was okay, menu was not the best. Expected it to be more extensive/elaborate for the “Old Town Tortilla Factory.”

A
Phoenix
7 reviews
Dined on July 29, 2019
Overall5food5service5ambience5

Great Southwestern cuisine! Our family enjoyed the beautiful interior, wonderful entrees and top notch service. It's my favorite texmex spot in town to bring out of town guests and business colleagues.

K
Phoenix
1 review
Dined on July 22, 2019
Overall1food1service4ambience2

I was extremely disappointed with our experience. We brought out of town guests for an authentic Mexican dining experience but it was so bad I was embarrassed. The food was so spicy many guests couldn’t even eat. My fish tacos were ok, but nothing I’d order again. We will not be returning.

C
Las Vegas
2 reviews
Dined on July 19, 2019
Overall5food5service5ambience5

Portions are huge. Therefore, you are getting value for your money. The margaritas are awesome. Sit outside on the patio if you’re able. The Guacamole and Salsa is great but if you plan to order a main course, you’ll end up stuffed or taking home left overs. Pork chop & fillet were awesome! Garlic mashed potatoes are phenomenal.

PD
Salt Lake City
9 reviews
Dined on July 6, 2019
Overall4food4service5ambience5

The tortillas although good did not have anything special to them....need a little more distinct flavor...
although my Pork chop was OUTSTANDING the couple with us were not happy with the Tortilla soup...he indicated that it was the most BLAND tortilla soup he has ever had...
Service was GREAT

OT
Phoenix
1 review
Dined on June 28, 2019
Overall5food5service5ambience5

Quickly accommodated our large party. Waiter was great. Food was expensive, but good!

A
Phoenix
8 reviews
Dined on June 21, 2019
Overall5food5service5ambience5

Great food, service and margaritas! We dined inside but look forward to enjoying the patio on the next go around. Our server and experience was fantastic.

PD
New York Area
2 reviews
Dined on June 18, 2019
Overall1food1service1ambience4

Horrible food! This restaurant survives on atmosphere only.

JD
1 review
Dined on June 6, 2019
Overall5food5service5ambience5

We are from Florida but come to Scottsdale area every two years. The Old Town Tortilla Factory has become a must stop each time and it has never disappointed. Great atmosphere inside and out (though our kids prefer being outside near the fountains with the fire). With a little notice, we have never had trouble getting our larger party seated. Great selection on tequilas as expected and good food.

C
Phoenix
4 reviews
Dined on May 21, 2019
Overall5food5service5ambience5

Outstanding Meal! Great food, service and atmosphere. Look forward to bringing family and friends back on the next go around.

A
Phoenix
10 reviews
Dined on May 11, 2019
Overall5food5service5ambience5

Great food, wonderful atmosphere, tons of specialty drinks to choose from. Outside seating is best when the weather cooperates.

CP
Phoenix
38 reviews
Dined on April 28, 2019
Overall2food2service2ambience3

It’s been many years since we’ve to the Old Tortilla Factory... now I remember why. Food disappointing, service slow. Only thing good is the location.

HW
Phoenix
3 reviews
Dined on April 21, 2019
Overall5food5service5ambience5

Wonderful atmosphere, food, and service. Very nice experience.

NB
Chicago
30 reviews
Dined on March 21, 2019
Overall5food5service5ambience5

A favorite restaurant when we are in Phoenix. Great to eat outside.

EB
Chicago
1 review
Dined on March 19, 2019
Overall5food5service5ambience5

Only problem was I made reservation on open table, went to restaurant, and they didn’t have it. However we were lucky that they accommodate us because they were very busy.

A
Phoenix
8 reviews
Dined on February 26, 2019
Overall5food5service5ambience5

Fun time! Brought my wife and her family in to sit on the lovely patio. The food and margarita's were exceptional. We enjoyed the green enchilada's, pork chop and seabass. Above all the service was first class with all the spring training fans in town. Great atmosphere and unique texmex cuisine.

M
Phoenix
19 reviews
Dined on February 18, 2019
Overall3food3service2ambience3

The enchiladas are not up to par for Mexican food in Phoenix.
Our wait in between drink orders was excessive. It seemed like our waiter disappeared.
The mahi tacos were fine.
There are too many restaurants in the area to go back and try again.

C
Phoenix
5 reviews
Dined on February 16, 2019
Overall5food5service5ambience5

Our team had a great meal on Friday night. It was chilly so we ended up sitting inside and enjoyed the setting. Our server Korena was knowledgeable and gave great recommendations. Everyone loved the flavored homemade tortilla’s, platinum margaritas and mahi mahi tacos. We will be back!

M
Phoenix
34 reviews
Dined on February 7, 2019
Overall2food2service5ambience1

Indoor acoustics are terrible - none of the six in our party could hear one another. The lighting was too dark to read the menus so we used our iPhones. The food was pedestrian, at best. No one finished their meals or had anything good to say as we drove home. I had the mole - it was terrible tasting and there was less chicken on the plate than you’d feed an infant. I will never waste my time or money ever again.

OT
Phoenix
6 reviews
Dined on January 30, 2019
Overall5food4service4ambience4

Excellent food and value

K
Minneapolis
13 reviews
Dined on January 13, 2019
Overall3food3service4ambience5

Fun local establishment, food wasn't anything to write home about. Great cocktails and fabulous patio.

OT
Phoenix
4 reviews
Dined on January 10, 2019
Overall4food5service4ambience5

Confusing issues with the waiter. Either he had never eaten there or was deceptive.

LM
New Mexico
1 review
Dined on November 4, 2018
Overall3food3service3ambience5

Mothers birthday

TL
Phoenix
44 reviews
Dined on September 8, 2018
Overall5food5service5ambience5

HIGHLY RECOMMEND! Everything was perfect! Our server was funny and attentive; he never let our drinks run empty. The food was fresh (I had the green enchiladas), delicious, and substantial in servings size. The patio was beautiful and comfortable. Everyone in our group of six absolutely loved it. Tortilla Factory is consistently top notch. Five stars in my book everytime.

WL
Mobile
17 reviews
Dined on August 28, 2018
Overall4food4service5ambience3

Love the made onsite tortillas. And great Margaritas. The service was excellent.

A
Phoenix
8 reviews
Dined on June 19, 2018
Overall5food5service5ambience5

Another great experience! Our team enjoyed the cuisine, margarita's and excellent service. As usual we will be back.

J
Washington DC
11 reviews
Dined on June 12, 2018
Overall5food5service5ambience5

Perfect!! Great food and service!

MB
Hawaii
6 reviews
Dined on May 27, 2018
Overall3food4service4ambience3

The hostess did not have our Open Table reservation. Said her boss probably hadn’t updated the list. We got the last table not booked for the evening.

OT
Indiana
2 reviews
Dined on May 13, 2018
Overall5food5service4ambience5

The taco plate was delish! Enjoyed our dinner, definitely would recommend!!

OT
Phoenix
1 review
Dined on November 22, 2017
Overall4food5service5ambience4

We’re here from Seattle for Thanksgiving with all our teenagers. We sat outside by the fountain great service and the food. I give this restaurant a 5 star!

OT
Minneapolis
8 reviews
Dined on November 22, 2017
Overall5food5service5ambience5

The Tortilla Factory is on our list of “must Visit” during our annual trip to Scottsdale.
We enjoy spending time on the very large patio with a Margarita - served in the shaker.
They feature fresh Tortillas (hence the name) overall a fun place to go.

OT
Atlantic City
7 reviews
Dined on October 26, 2017
Overall5food5service5ambience5

Thanks for a wonderful evening! We had a large group and the wait staff was very
Accommodating. The food and margaritas were awesome!

A
Phoenix
8 reviews
Dined on October 10, 2017
Overall5food5service5ambience5

Great food and service! Brought my east coast team in for a nice evening on the patio. Everyone enjoyed..

e
Phoenix
11 reviews
Dined on October 8, 2017
Overall5food5service5ambience5

Love this place! The outdoor seating is the best! The food was delicious. We will be back all fall and winter long!

RH
Phoenix
3 reviews
Dined on September 22, 2017
Overall5food4service3ambience5

I've lived in the north valley for years and have always wanted to go there but never got around to it. The atmosphere outside, with all the lights, was beautiful. The food was good and the value was good. If you haven't had the chance, go, you'll ENJOY!

A
Phoenix
8 reviews
Dined on August 24, 2017
Overall5food5service5ambience5

Nice experience. Enjoyed a great meal with my Scottsdale team. The food, service and margarita's were top notch. Loved the homemade cheese tortilla's with garlic butter.

OT
Chicago
3 reviews
Dined on August 9, 2017
Overall3food3service3ambience3

Average but Ok