Old Town Tortilla Factory

4.5
69 reviews
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$30 and under
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Mexican / Southwestern
Old Town Tortilla Factory is located in the heart of Old Town Scottsdale in the charming art district. Built from a historic 85 year old Scottsdale adobe home. Old Town Tortilla Factory captures timeless charm and distinct atmosphere that exemplifies the essence of the Southwest.Our property boasts a 1400 square foot flagstone patio that is surrounded by green vegetation and shaded by 100 year old trees. In the winter months the patio is heated to spring like temperatures and in the summer months the patio is cooled with a state of the art mist system. Our food at Old Town Tortilla Factory is Southwestern with a Mexican twist. The restaurant has the perfect atmosphere to accommodate an intimate dinner for two or a dinner party for up to three hundred. Our loyal and experienced staff are committed to serving you the ultimate dining experience....
What 69 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.5
service
4.7
ambience
4.1
value
Noise · Moderate
77% of people would recommend it to a friend
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JD
1 review
Dined on June 6, 2019
Overall 5food 5service 5ambience 5

We are from Florida but come to Scottsdale area every two years. The Old Town Tortilla Factory has become a must stop each time and it has never disappointed. Great atmosphere inside and out (though our kids prefer being outside near the fountains with the fire). With a little notice, we have never had trouble getting our larger party seated. Great selection on tequilas as expected and good food.

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C
Phoenix
4 reviews
Dined on May 21, 2019
Overall 5food 5service 5ambience 5

Outstanding Meal! Great food, service and atmosphere. Look forward to bringing family and friends back on the next go around.

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A
Phoenix
9 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Great food, wonderful atmosphere, tons of specialty drinks to choose from. Outside seating is best when the weather cooperates.

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CP
Phoenix
31 reviews
Dined on April 28, 2019
Overall 2food 2service 2ambience 3

It’s been many years since we’ve to the Old Tortilla Factory... now I remember why. Food disappointing, service slow. Only thing good is the location.

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HW
Phoenix
3 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Wonderful atmosphere, food, and service. Very nice experience.

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NB
Chicago
28 reviews
Dined on March 21, 2019
Overall 5food 5service 5ambience 5

A favorite restaurant when we are in Phoenix. Great to eat outside.

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EB
Chicago
1 review
Dined on March 19, 2019
Overall 5food 5service 5ambience 5

Only problem was I made reservation on open table, went to restaurant, and they didn’t have it. However we were lucky that they accommodate us because they were very busy.

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CJ
Phoenix
5 reviews
Dined on February 26, 2019
Overall 5food 5service 5ambience 5

Fun time! Brought my wife and her family in to sit on the lovely patio. The food and margarita's were exceptional. We enjoyed the green enchilada's, pork chop and seabass. Above all the service was first class with all the spring training fans in town. Great atmosphere and unique texmex cuisine.

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M
Phoenix
18 reviews
Dined on February 18, 2019
Overall 3food 3service 2ambience 3

The enchiladas are not up to par for Mexican food in Phoenix.
Our wait in between drink orders was excessive. It seemed like our waiter disappeared.
The mahi tacos were fine.
There are too many restaurants in the area to go back and try again.

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C
Phoenix
5 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Our team had a great meal on Friday night. It was chilly so we ended up sitting inside and enjoyed the setting. Our server Korena was knowledgeable and gave great recommendations. Everyone loved the flavored homemade tortilla’s, platinum margaritas and mahi mahi tacos. We will be back!

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M
Phoenix
32 reviews
Dined on February 7, 2019
Overall 2food 2service 5ambience 1

Indoor acoustics are terrible - none of the six in our party could hear one another. The lighting was too dark to read the menus so we used our iPhones. The food was pedestrian, at best. No one finished their meals or had anything good to say as we drove home. I had the mole - it was terrible tasting and there was less chicken on the plate than you’d feed an infant. I will never waste my time or money ever again.

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OT
Phoenix
6 reviews
Dined on January 30, 2019
Overall 5food 4service 4ambience 4

Excellent food and value

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K
Minneapolis
12 reviews
Dined on January 13, 2019
Overall 3food 3service 4ambience 5

Fun local establishment, food wasn't anything to write home about. Great cocktails and fabulous patio.

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OT
Phoenix
2 reviews
Dined on January 10, 2019
Overall 4food 5service 4ambience 5

Confusing issues with the waiter. Either he had never eaten there or was deceptive.

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LM
New Mexico
1 review
Dined on November 4, 2018
Overall 3food 3service 3ambience 5

Mothers birthday

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TL
Phoenix
39 reviews
Dined on September 8, 2018
Overall 5food 5service 5ambience 5

HIGHLY RECOMMEND! Everything was perfect! Our server was funny and attentive; he never let our drinks run empty. The food was fresh (I had the green enchiladas), delicious, and substantial in servings size. The patio was beautiful and comfortable. Everyone in our group of six absolutely loved it. Tortilla Factory is consistently top notch. Five stars in my book everytime.

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WL
Mobile
17 reviews
Dined on August 28, 2018
Overall 4food 4service 5ambience 3

Love the made onsite tortillas. And great Margaritas. The service was excellent.

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CJ
Phoenix
6 reviews
Dined on June 19, 2018
Overall 5food 5service 5ambience 5

Another great experience! Our team enjoyed the cuisine, margarita's and excellent service. As usual we will be back.

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J
Washington DC
10 reviews
Dined on June 12, 2018
Overall 5food 5service 5ambience 5

Perfect!! Great food and service!

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MB
Hawaii
6 reviews
Dined on May 27, 2018
Overall 3food 4service 4ambience 3

The hostess did not have our Open Table reservation. Said her boss probably hadn’t updated the list. We got the last table not booked for the evening.

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OT
Indiana
2 reviews
Dined on May 13, 2018
Overall 5food 5service 4ambience 5

The taco plate was delish! Enjoyed our dinner, definitely would recommend!!

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OT
Phoenix
1 review
Dined on November 22, 2017
Overall 4food 5service 5ambience 4

We’re here from Seattle for Thanksgiving with all our teenagers. We sat outside by the fountain great service and the food. I give this restaurant a 5 star!

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OT
Minneapolis
7 reviews
Dined on November 22, 2017
Overall 5food 5service 5ambience 5

The Tortilla Factory is on our list of “must Visit” during our annual trip to Scottsdale.
We enjoy spending time on the very large patio with a Margarita - served in the shaker.
They feature fresh Tortillas (hence the name) overall a fun place to go.

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OT
Atlantic City
6 reviews
Dined on October 26, 2017
Overall 5food 5service 5ambience 5

Thanks for a wonderful evening! We had a large group and the wait staff was very
Accommodating. The food and margaritas were awesome!

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CJ
Phoenix
6 reviews
Dined on October 10, 2017
Overall 5food 5service 5ambience 5

Great food and service! Brought my east coast team in for a nice evening on the patio. Everyone enjoyed..

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e
Phoenix
9 reviews
Dined on October 8, 2017
Overall 5food 5service 5ambience 5

Love this place! The outdoor seating is the best! The food was delicious. We will be back all fall and winter long!

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RH
Orlando
1 review
Dined on September 22, 2017
Overall 5food 4service 3ambience 5

I've lived in the north valley for years and have always wanted to go there but never got around to it. The atmosphere outside, with all the lights, was beautiful. The food was good and the value was good. If you haven't had the chance, go, you'll ENJOY!

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CJ
Phoenix
6 reviews
Dined on August 24, 2017
Overall 5food 5service 5ambience 5

Nice experience. Enjoyed a great meal with my Scottsdale team. The food, service and margarita's were top notch. Loved the homemade cheese tortilla's with garlic butter.

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OT
Chicago
2 reviews
Dined on August 9, 2017
Overall 3food 3service 3ambience 3

Average but Ok

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OT
Phoenix
4 reviews
Dined on August 8, 2017
Overall 5food 5service 5ambience 5

Fun night! The food, margarita's and service were great. Our server took the time to recommend some of the restaurants unique tequila's. It was a nice evening..

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OT
Phoenix
1 review
Dined on July 30, 2017
Overall 2food 3service 3ambience 3

There was no one in the restaurant when we got there at five, and the service was extremely slow… It then picked up and was busy but the service remained slow. He got the order correct, and he remember things we asked for, but it took a while. The chips were stale and I was shocked that it was six dollars for chips and salsa and the chips were stale.

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V
Phoenix
4 reviews
Dined on July 29, 2017
Overall 4food 4service 4ambience 4

They were very accommodating for our group of 10. Drink service a little slow, but overall a nice casual place to meet up in Old Town.

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OT
Phoenix
1 review
Dined on July 12, 2017
Overall 4food 5service 2ambience 4

The food was excellent as always. Our server seemed to keep forgetting about us in favor of chatting with her colleagues in the other building

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JA
Phoenix
7 reviews
Dined on May 14, 2017
Overall 4food 3service 5ambience 5

Little disappointed in their Meatloaf. Its always been a very special dish, but this time...just average. Smaller serving than the past and more importantly, very stingy on their special sauce (which usually makes the dish).

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OT
Phoenix
4 reviews
Dined on April 24, 2017
Overall 5food 5service 5ambience 5

Always great! Enjoyed a great meal with some out of town guests. We love the Ribs, Green Enchilada's and delicious margarita's.

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TL
Phoenix
40 reviews
Dined on April 12, 2017
Overall 5food 5service 5ambience 5

The nachos, the enchiladas, wow! So delicious! Huge portions!

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TL
Phoenix
40 reviews
Dined on February 15, 2017
Overall 5food 5service 5ambience 5

Love the food, the patio, and service. Great place to stop in after a long flight.

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L
Phoenix
5 reviews
Dined on January 3, 2017
Overall 5food 5service 5ambience 5

Good time. Treated my out of town team to a great dinner. We enjoyed the service,food, ambiance and margaritas. Our server exceeded expectations and the patio was nice and cozy with all the heaters.

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e
Phoenix
4 reviews
Dined on December 29, 2016
Overall 3food 3service 2ambience 3

Not returning. Food was way too expensive. Service was slow

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TM
Phoenix
12 reviews
Dined on December 23, 2016
Overall 4food 4service 5ambience 4

Good for a group, great service

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