Cold food and untrained server. Not what one would expect from a formerly good restaurant.
Very enjoyable. Slightly high priced
Wonderful views make this a fun place to spend an evening. Food was very good & our server, Isabel, was very attentive. Overall-a very good experience
If you are looking for a quiet restaurant Old Oyster Factory is probably not the place for you as the dining room is pretty open and sound carries. It is not so loud, howeve, that you cannot hold a conversation. That being said, this was the one restaurant I said I HAD to go to while in Hilton Head and, like always, it didn’t disappoint! The food is excellent (mmmm, hush puppies) and the setting on Broad Creek is beautiful. On top of the delicious food, service was excellent. while we were there I noticed several of the staff keep looking out one of the windows. I couldn’t imagine what they could be looking at as I was sure there was little in the water that would have locals so engrossed. It turns out a gentleman was proposing on the outside deck and they didn’t want to miss the big moment. They also went out of their way to make sure the entire restaurant greeted and congratulated the couple on their way to their table later. It just went to emphasize how truly vested the staff is in an excellent guest experience. I can’t recommend this restaurant more highly, but DO use Open Table to make a reservation or you may have a long wait....seems I’m not the only one who loves the place 😉
Can't remember the number of times we've been to "the Factory", but each time has been wonderful. Dining with the wife and a friend from Chicago (but actually a Southerner with DEEP Southern roots) "coming home". The food was excellent; also, the view, the decor, the staff, and on and on. We'll be back for certain. It's a GREAT place!
Nice ambiance and great service. The grouper was outstanding! And a great view!
Always consistently good food. Our initial go-to stop the first night we arrive on the Island. Love the oysters and shrimp is outstanding too.
There was no wait when we arrived and our sever was very attentive. The raw oysters were juicy and delicious! We would have liked to have been seated on the deck outside for better ambience but it was a little chilly. All in all the experience was a great one!
We’ve eaten here several times and OOF has never disappointed. This time we had six of our friends and they were all very pleased. I love the almond crusted mahi-mahi.
We were immediately seated at our reservation time and our server was excellent.
The view is good from almost every table.
Using OpenTable makes getting a reservation easy.
We had dinner with friends on a Saturday evening. We were escorted to the most perfect table in the restaurant. Our service was exemplary, and our food delicious. As a local, I would recommend this restaurant to a local or a tourist. It is fantastic!
The food was excellent
We had a wonderful dinner sitting outside on the deck. We all enjoyed the delicious hushpuppies. The Oyster Savannah was out of this world. My daughters had never tried oysters before and loved them. I had the scallops. They came with risotto which was one of the best I have ever had. The locations and view was outstanding. We would highly recommend this restaurant.
The oysters were great the sea pasta and shrimp pasta not so much. The pasta had no taste and was some what over cooked.
It's been several years since we visited the Old Oyster Factory. The food prices were inflated due to the Heritage golf tournament, and the food was okay. I had the grilled shrimp. It tasted as if it had been sitting on the fry line waiting to be served.
Great drinks and seafood! Bartenders were super friendly, and the ambiance is awesome. Would definitely come back!
Really enjoyed our meals, snapper, filet and Mahi mahi.
We love Hilton Head but had never made it to Old Oyster Factory until this year. We WILL be returning. BEAUTIFUL sunset, great food and the perfect location to enjoy friends, family, and fresh seafood!
We always eat at the Oyster Factory when we come to Hilton Head. Great views and good food😊
The view at The Old Oyster Factory is unparalleled! The service was great and you must get the oyster combination - superb! Everyone loved their meals, however, mine was undercooked. When we mentioned it to our server, he, appropriately offered to bring me something else and to take it off the bill and informed the manager. The manager then came over, thanked us for letting them know and assured us he had informed the chef. He also took the meal off the bill, which was quite impressive. We would go back again regardless but this gesture was one more reason to continue to patronize this lovely restaurant.
Friendly staff, great food, beautiful view, relaxing dinner. Just what we were looking for.
Absolutely outstanding and cannot beat the view! Food was wonderful and staff was great!
ATTN: Tourist & Visitors it is a must-visit restaurant ….Tremendous View especially for sunset very good food & overall a wonderful dining experience ...
Pleasantly surprised by quality of the food. Nice view of water/Marsh.
We were recommended to this restaurant from family who live in FL. It was fabulous and we had a great, romantic table near the water at a window ! Enjoyed the wonderful meal and great service! Thank you
We had a wonderful experience and dinner. Location, service and food were all great.
I was there with family from out of town. The food and service were excellent. Every dish was prepared and presented very well. My family was very pleased.
We are never disappointed in The Old Oyster Factory. We have been coming here for years. The oysters were the biggest oysters I have ever eaten. The salmon and mahi-mahi were excellent. The spouse had crab cakes and said they were delicious. The service and atmosphere were great. We had a table overlooking the marsh. It was just a great experience overall. I highly recommend!
I've been taking my family to the "Oyster Factory" for special occasions for 24 years. My Spouse and I (we are locals) also dine there throughout the year. It's normally very good to excellent, but not this past Saturday night. The fried shrimp were awful. They were soft and mushy and barely warm. The cocktail sauce was as bad, lacking horse radish and hot sauce. Where's the quality control and where's the pride of excellence you once had?
On the other hand, the waiter was excellent!
Absolutely amazing!!!! The staff were friendly and the food was amazing!! We got the shrimp cocktail, oysters and mahi mahi and we couldn’t complain. Everything was so fresh and cooked to perfection. They had a great wine list as well. Our waitress did a very good job in making sure all of our needs were met. I would tell anyone that if you’re venturing to Hilton Head anytime soon you need to try Old Oyster Factory.
We had a great view of the water and our waitress, Kari, was great!! The food was delicious!
Third time eating at the Oyster Factory. This time found that they took reservations which worked great since we were a party of 10. Our waiter was amazing and just very personable. Our party was 6 adults and 4 kids and he never missed a beat with our drinks, meals, or things the kids may have needed. Great variety on their menu with concentration on seafood. Not a bad seat in the place. For a larger party highly recommend doing a reservation to minimize your wait time when in season.
Service a little slow, but good. Food and ambiance were excellent!
My fish was dry and nothing was really fantastic except my husband’s corn on the cob from his low country boil dinner. &$14 for 1 ‘set’ of crab legs with minimal meat?
Not sure why the wait was long and the establishment was so busy. Must simply be tourists like we are—not locals who probably know better. Sorry—what I thought would be a fun, somewhat educational experience for my children was a disappointing below average dinner with no ambience worth mentioning. Oh-and did I mention that the Old Oyster Factory was out of oysters???! Seriously?!?
My family visits every spring break! We celebrate our last night here every time! We have never ever been disappointed! Amazing food amazing staff amazing environment!
Awesome! Fresh seafood, great service, will be back!
I requested a window seat weeks ago, they would not accommodate us. The waitress and hostess were unpleasant and it was disappointing to say the least.
Very busy restaurant due to beginning of high season on HHI. We had reservations and were seated right away. Place was super busy but service was very good. Food was ok not memorable.
Perfect way to begin or end a family vacation to Hilton Head Island. Wonderful customer service from check in until check out. Seafood medley was delicious, not over sauced. Gumbo was comforting with local flavors of orca and corn and crab.
This is our favorite restaurant in Hilton Head - really outstanding service and food in a spectacular waterfront setting. Understandably, its quite busy so it is good to plan ahead, and/or arrive early.
Visited Old Oyster Factory while on vacation in Hilton Head. Excellent food and service. Great location overlooking the water. Request a seat by the window, you won't regret it.