Old Hickory Steakhouse
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New chef is amazing. Seafood tower and cowboy steak were spot on. F and B manger was welcoming. Waiter was beyond polite and experienced. A great evening.
Steaks were great, sides were small. There wasn't much atmosphere, they need to lower the lights or something so you don't feel like you're in a big empty banquet hall.
We absolutely loved our service - our waiter went above and beyond to ensure we had an exceptional experience
Ruben was wonderful and will be back!!!
Mark is the best waiter and they have fantastic drinks
Steak and salmon were fantastic. Still love the cheese selection but disappointed they don’t have the cheese cart anymore. Good selection of wine. Music was a bit loud for us but they turned it done at our request. All in all a great dining experience.
Nice!!! Good experience and beautiful place!!!!!!!!!
We dined at this restaurant for New Year’s Eve with a group of friends. It was our first time but to our surprise, the table didn’t have a tablecloth when all other tables in the restaurant were covered. I had made the reservation two months ago and also confirmed the same day via phone but when we arrived we waited for the set up and even then the tablecloth was missing.
On the other hand, the customer service and the service in general was actually very good.
That said, I don’t think I would return at this restaurant.
Steak was mediocre at best, stick to the sides and save your $$$ or stop by the McD’s on the way out you won’t be as disappointed. The best thing about the place was the decor and the view. Additionally, the nice lady who checked us in as well as validated our parking pass was the only one who was friendly and smiling.
Ruben, our waiter, was a class act and made us feel at home.
Great food and service.
This was our third time eating at the Old Hickory Steakhouse. (We’ve eaten at the one in Florida and now the one in Maryland.) This place never disappoints. The food is off the charts and the service is always excellent! We will always take the opportunity to eat here whenever we are near one. Amazing!!
Ruben was an amazing server!! Made us feel very special and attended to during our meal. The food was amazing and every piece was perfect!! Presentation was tremendous, we will be back. We loved our experience!
We were seated more than a half hour after our reservation time, despite many empty tables. Manager not particularly apologetic but in the end gave us a discount. Food excellent and service good once they took our order.
Disappointing. Went for an Anniversary dinner when on a brief getaway staying at the Gaylord. I had read a few negative reviews but since more positive, it seemed a good choice. Wrong.
We were seated quickly. But first right in the doorway to the restaurant. The hostess had told the lady taking us to the table it was an add on so not on the chart. The restaurant was only half full our whole meal. Why the add on? We asked for a different table and were placed at an ok table next to a wall. Definitely not the view I requested, but I understand no guarantees in life. Then our server came to our table. Wow, so sorry to inconvenience her with having dinner. Absolutely no engagement. She poured water. She didn’t ask can I get you something to drink. We initiated the drink order. Never were we asked if we would like another drink. In fact, twice we had to track her down to get a refill of tap water (not offered any choice as another review described). She brought our drinks and asked “what do you want”-for real. We ordered the mixed green salad . Whipped potatoes and Asparagus. I had the filet, my husband the NY strip. We received a giant basket of rolls by either a runner or other server. Our salads came out. They were good. Next our entrees and sides. Very good steaks. The save of the night. We chased down water a couple of times. Server returned once to ask if our dinner is Ok. We finished . We sat. We sat. Another server noticed and cleared our table. Ours did not come over. Did not ask if we want dessert. Certainly not even a mention of “Happy Anniversary “ at any point during the meal We would have had coffee afterward (and a few additional cocktails during) but again we just sat. We flagged her down for the check and paid. Dinner lasted about an hour. Typically on such occasions we would have had cocktails or wine, lingered over coffee and dessert. The meal would be the celebratory evening.
We basically went in and had a steak.
The experience was rather disorganized. We had a 7:30 reservation, checked in on time, and was told that there was one more reservation before us. We had a seat in the waiting area and watched the disorganization of the hostess and two others who were seating people. No one quite seemed to know how to manage the reservations. Those with reservations all had to wait and walk in patrons were turned away. We were finally seated almost 25 minutes after checking in and when we walked through the restaurant, it was half empty so we were confused as to why we waited as long as we did. Our waiter was nice enough and the food was good, however, our asparagus came out several minutes after everything else. It was not a relaxing, enjoyable experience.
Super disappointed by our service. Our waitress had an attitude from the moment we sat down. Never bothered asking if we need anything or if we want drink refill. To top it off she added an extra 18 dollar drink that we had not ordered and had the audacity to argue with us that we ordered it. We were there for our wedding anniversary and are also staying at the hotel but would NEVER go back! Also make sure to check your bill!!!
Food was ok. We also were able to get a nice view of the show.
Very professional, personable and efficient staff. Our family of 10 ordered many different items from the menu and everyone was highly pleased with the quality of the food. The atmosphere was pleasing. If we return to this hotel we definitely will be eating here again.
We had reservations for 5 of us. My husband & I brought our daughter, son in law and 18 month old grandson. Our Waiter "Happy" was phenomenal!!! The moment we sat down he was right there ready for us. He made us feel as if we were his only clients for the evening. He did everything to ensure a memorable, delicious meal even making me a special horseradish sauce that was so yummy. I cannot give enough praise too Happy. Our food was delicious and prepared perfectly. This is not the first time for my Husband & I and certainly won't be our last.
This place is definitely not what it used to be. We have had amazing experiences in the past but this visit fell short. We were rushed by the waiter to order our entrees when ordering starters and they were not that busy. We were there to celebrate the holidays and not be rushed and the waiter appeared annoyed. Also disappointed they did away with the cheese cart. What we got when we ordered it did not meet our expectations. For such an expansive meal I expect a bit more in quality and overall service. I don't see us returning unfortunately....it's not worth it.
The food was good. I was a little disappointed in the seating. We did have reservations and I told them we were celebrating a few milestones (60th Birthday, a retirement and a 37th wedding Anniversary). I reminded the hostess that the 4 of us adults were celebrating. We were seated next to a family who had 4 small children under the age of 6 years old. There were other areas I feel would of had better ambiance. The white table cloth was all wrinkled so there was no attention to detail and it looked sloppy. Our waiter was alright, he did tell us what not to order... thought that was a little weird. I do have to say the food and wine was good. The family beside us had well behaved children so the dinner was still nice and we had a nice time.
We were staying at the Gaylord National Harbor and made a reservation at this restaurant even though there are many restaurants in the village area. Our table was not ready at the time of our reservation and when we were seated we did not have an atrium view which is what I would’ve expected since I had made a reservation. Additionally the table lacked all the silverware and plates. This is a very expensive restaurant that is priced at a 5 star level but, is not close to 5 star and not worth the cost.
I am a Marriott BonVoy platinum elite member but, would not recommend this restaurant to anyone who asks me.
Food was spectacular, our waiter was wonderful, so funny and kind. We had a great time. It is pricey though. But worth it.
Make sure glasses are clean and the table linens not so tattered..
The food wasn’t up to par for the cost.
This has become an annual tradition after Christmas for the whole family, never disappoints!
It is a bit of a splurge, but a nice treat for a special occasion. Lovely ambiance, great service.. the food is good, but nothing extraordinary- exactly what you would expect of a high-end steakhouse.
My experience was nice. The food was good but the ambiance was a little dull and boring. They need something to liven up the vibe. Overall it was a great experience!
Steve was our waiter for the evening. Not only was he proficient and polite, he was full of historical knowledge about Washington DC and made some great sight-seeing recommendations. The food was amazing and the ambiance was wonderful. Would definitely recommend this restaurant to friends.
This is a restaurant for special occasions, given the price range, and the fact that all selections are a La Carte. None-the-less, this was probably one of the best rib eye steaks I have ever had; very tender and tasty. My wife had four large sea scallops, also very tasty. The rest of us all had various cuts of steak.
The ambiance was enhanced by the fact that we were seated at a table open to the balcony, where we could look down on the Christmas light show performed every half hour in the courtyard of the Gaylord Hotel, in which the restaurant is located.
The entire experience made for a most memorable Christmas Day for our entire family.
The service was horrible, food cold and my steak was not cooked as I asked.. The serving of the wine made no sence. I was poured not even a half of glass and when I looked around other tables where poured a half of glass. At $19 glass one would expect maybe a half of a glass.
The food was fantastic the service was great from the time we checked in at the front desk everyone was attentive and made sure you felt welcomed. It was like being invited to someones house. There was 5 in my party and everyone throughly enjoyed our dinner.
We had a wonderful meal with a spectacular view over the harbor and came back the next night for the same table.
Excellent steaks. Great staff. Perfect place to get engaged!!!
Excellent food and excellent service. Couldn't ask for much more.
Amazing food, drinks and wait staff. Enjoyed our Christmas Eve dinner.
Excellent food and service . It is a very romantic and at the same time family friendly location.
Trip with grandkids
We were there for our 6th anniversary. Food was excellent and wait staff was very friendly