Nearby points of interest
Nearby points of interest
About Old Hickory Steakhouse-Gaylord Palms Resort
Take a path through the mysterious Everglades to our rustic steakhouse retreat, Old Hickory Steakhouse. Offering charmingly sophisticated cuisine in a striking regional setting, Old Hickory Steakhouse features Certified Black Angus Beef, handcrafted artisanal cheeses and a Wine Spectator award-winning wine list. Our chefs partner with local artisans and farmers to source the finest regional products whenever available.
Kissimmee, FL 34746
Hours of Operation:
Dinner Nightly: 5:30pm - 10:00pm
West Osceola Parkway and International Drive
$50 and over
AMEX, Discover, MasterCard, Visa
Self Parking and Valet Parking; validated following dinner.
Banquet, Bar Dining, Bar/Lounge, BYO Wine, Corkage Fee, Full Bar, Gluten-free Menu, Non-Smoking, Private Room, Wheelchair Access, Wine
Old Hickory Steakhouse-Gaylord Palms Resort Ratings and Reviews
We have stayed at the Gaylord many times but always went out for dinner. We decided this time to try the Old Hickory. The food was excellent, the service was attentive, the pricing was much too high for a Resort Hotel restaurant. Our dinner for two without any alcoholic beverages was $190.00 and that was with splitting one entree.
Believe the bad reviews and avoid the convenience of this location while staying at the hotel!! The service was slow. The waitress was very nice but she didn’t tell us they ran out of mashed potatoes until we asked where our order was 15 minutes after the rest of our food came out. How does a steakhouse run out of mashed potatoes? We ordered steak but didn’t get a steak knife. After waiting for 10 minutes we had to walk to the kitchen and ask for one! She was not attentive to us at all.
The food was very good but is so over priced. The only reason we went was to avoid leaving the hotel grounds. It would have been worth the drive!
Started out as a wonder quite and romantic setting then shortly after we ordered, a large and rowdy group arrived that were seated near us. It turned into a sports bar atmosphere immediately cursing and dog calls, being noisy and disruptive to all guests some guest had to move and others left. Management did nothing when asked and only told the group to try to keep it down. It ruined our entire meal and evening. I would not recommend this place it was just overpriced hotel food!
Top Notch! Food and service were both superb. I got the cowboy ribeye... just fantastic! Corn and mash potatoes for the sides. There is no way you are not leaving here stuffed to the gills. Had my two kids with me, and they devoured their steaks completely (that never happens). I have nothing negative to say... the experience was wonderful all around, and the setting inside the hotel is beautiful and unique.
Totally disapointed in food. The meal was so bad (all four of us) that we couldn’t finish it. Both the chicken and the filet were tough and tasteless. We did complain and the manager (who was very professional) did not charge us but a special evening was ruined. The food and service did not match the top price this place charges.
Every time my family and I stay at the Gaylord Palms we usually have dinner at Old Hickory because of the great food and excellent wine and spirits selection. Ron, our server for the evening, was excellent during our recent visit.
The place is a little pricey because you are eating at a resort. So, be ready to fork out $160 to $220 bucks, including tip, for the evening.
I gave Old Hickory only two stars for service, however, because of their absurd seating policy. We made reservations for 7:15 p.m. and arrived at the restaurant at 7:00 p.m. hoping they would seat us because our 5 and 2 year old boys were pretty hungry. The restaurant was also pretty empty; so, I thought we had a good shot.
Well, I was told by the hostess, who I could barely understand, we would have to wait until 7:15 p.m., which bothered me because I saw the restaurant was pretty empty. The hostess proceeds to explain to me that seating is done at 15 minute intervals, which didn’t make any sense to me.
Was disappointed - We eat here every year and were disappointed in the dessert options. The steak was very good. The wine was overpriced - ordered in other restaurants and never charged this much. Desserts - don't bother. They only have the chocolate lava cake now. The crème brulee only comes in 3 flavors - no more vanilla only. Heard there was a new chef....please bring back the old one!
Might have been the worst meal I had in a long time. Very expensive, my steak and my wifes steak came out cold with all the sides! Once I started eating the Ribeye, I noticed that there was more fat than lean meat! Never again, $250 meal and was extremely disappointed! Management and chef need to be reassigned to the valet staff! Very poor night out!
Probably the best restaurant within the Gaylord Palms complex. Rather pricey, but they have a captive audience. Center cut filet was excellent, better than expected. Crab cakes were OK but not exceptional. Chowder was also OK but needed more meat. This is great place to people watch and was not too crowded or noisy. We were surrounded by tropical plants embellished with poinsettias for the holidays. Service was attentive, friendly, and very good. Worth consideration if you are staying at the Gaylord.
Just my wife and i and we were seated in a noisy room with a big party at the next table. We ask to be moved and were moved to another table where the noise level was better. The dress code was smart casual and there were people eating there in wife beaters and pajamas. I think at those prices they were just glad to take their $.
We ordered a salad and an appetizer and they came in a timely manor and were good. We both had ordered steaks and sat there for at least 30 minutes waiting on our steaks. We did ask for a manager and he was really no help just saying he would see if he could hurry them up. i think he did comp us a glass of wine.
Over all the food was pretty good but seemed like we were eating with a bunch of people from Wal-mart.
Our tab Was over $200.00 and we would expect a much better dining experience for that kind of money..
Been to this restaurant several times in the past this particular time everything was just awful. The steaks were not the proper temperatures. The sides were smaller than before. The vegetarian dish gnudi was 3 little filled pockets and the vegetables were undercooked
My family and I came to the Gaylord palms for a Christmas weekend and had reservations for this place a month ago. There was 8 and a baby. The check in was slow despite there were very few people there. We had confirmed our reservation so the table should have been ready. The waiter was terrific, I'm sorry I can't remember his name but he was very honest and upfront with how big the portions were and excellent with recommendations. On to the food. We ordered the delmonico steak for, $65 which we thought world be large enough to split but it really wasn't, but it was delicious I thought. The ceaser salads are tasty but also small. The sides are what makes me a little bit annoyed. I don't like Ala cart anyways but besides that, he said 2 per person, he was right. They are pricey. $11 per side. The mac and cheese was undercooked and not real cheesy, the mashed potatoes were good but again the price, and the garlic fries were fine but again the price. We also ordered the chocolate soufflé and again he was honest in saying how big it was and that it takes 25 minutes to cook. It wasn't very good. I'm sure they cooked it fine but I think we were expecting something different. It is also the size of a coffee cup. Overall the experience was fun, the steak was great but don't charge for the sides OR reduce the price by at least half!
The restaurant "theming" is very nice; service was outstanding. However the food was....well, how do I say this, tasted like it was frozen, refrozen, then overcooked. Our party ordered fish dishes, as well as steak; all were dry and overcooked. I think it's time for a new chef in the kitchen, to be honest.
Fish was over cooked, $52 steak asked for medium rare, was rare. A mistake that should not be made at these prices. The Soufflé was tasteless!!!! That was the last straw, asked to have it removed. Go to the Moor if you’re staying at the Gaylord. Had a terrific Christmas dinner there. Skip Old Hickory.
Ate here on Dec 26th. Nice ambiance but food unimaginative and expensive. Would be nice if they offered a 6 oz steak for the ladies. We ate fish which was so, so but the vegetables were excellent. Overall experience at the Gaylord in respect of food very disappointing which means we certainly won't stay there again which is a shame as the surroundings are beautiful and the staff top notch.
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.