Our wait was short, waitress was fun and fantastic! Food was wonderful. Great experience!
We were sat at our reservation time exactly. It took 20 min for anyone to even acknowledge that we were at a table and that was because we stopped a person walking by. He got us water, took a drink order and said he would find us someone. 15 min later he came back and said he was out of the beer i was looking for. 5 min later a waitress came and said that know one told her that she should wait on us. She took our order and when it came it was wrong for both meals. I will never return and would not advise anyone else to go there.
Enjoyed our time at Burdicks!
Food was good
Service was very good, we brought a birthday cake and they helped us out with it
Great jerked chicken and excellent drink menu. My husband also loved the huge selection of microbrews and the fact he could try something new.
The food came out after almost an hour, cold! Some of my party even had the wrong dish. The waiter decided that instead of fixing it he would argue with the whole table about it. I asked for a manager. The manager gave a free drink for my 30 dollar dinner being late, cold and completely over cooked. Then I had to see another manager because the first one didn't even do what she said she would. All-in-all It was an expensive mistake to go to Old Burdicks.
Service was poor, we finally received silverware about 10 minutes after we got our food. The order was incorrect and we were never offered refills on drinks.
The service and atmosphere were fine, but the food wasn't the greatest this visit. We have had good food here before, though. Tacos were nothing to brag about and were served with a ton of tortilla chips. Apps were good. Grilled cheese brussel sprout sandwich was good, but super salty; almost to the point where I couldn't eat it. The salads were ok. The food could be so much better!
"I love the relaxed feel of this place – like a comfortable dining room in a friends home. I definitely would return to try more dishes.
We celebrated our 2nd wedding anniversary on Saturday the 6th and had an amazing time. The food was delicious, the dessert was better than I could have hoped for and the service we received was absolutely outstanding. We don’t get to go out often, being a foster family, so to have such a special occasion feel so special from our service there, we truly fell in love and will dine there when we get to go out again. Thank you staff, cook and management for making our evening so incredible and memorable.
This was a great place for a low-key dinner on New Years Day. The food was great and our server was friendly and helpful. However, our initial impression when we first arrived was NOT positive. The young man at the greeters' desk was not friendly and did not look us in the eye. He appeared to be more concerned in directing his co-workers around, than in interacting with us. This is clearly a training issue which should be addressed.
Visited again for the wife’s birthday. Fish and Chips were excellent. Wife had a filet mignon and it was excellent also.
We enjoyed our meal. Service was a little slow and server was not knowledgeable about beers. Overall good experience.
Great evening! Wonderful food. Great service. Look forward to returning in the near future!
Need more wait staff.... we waited 15 min for waters and another 15 for drinks
Our server Sean was Awesome 👏🏿. He was very attentive and he had an overall fantastic attitude.
He anticipated our every need.
Great service from Ali. Food was not good. Pulled pork tasted like it was frozen and reheated. Jerk chicken also was very rubbery. Wings were ok. Overall not a good experience and certainly not a good value.
Went to grab a quick bite before the Lewis Black show at the State Theatre. You can take the headache out of trying to find a parking spot by parking in the ramp and take the walkway into the Radisson. Personally, I like the bustle of the place. Definitely not your average hotel bar. Good craft beer selection on tap. The service and food were both solid. Very unique split screen TV area for big time sports watching. I noticed the prices a bit higher than the same fare at other places, probably reflecting the fact that it is a hotel bar/restaurant. But based on the overall experience it was worth it.
Great! Service was quick, food was great. We had a blast!
Great atmosphere in Kalamazoo, we really enjoyed having lunch here on a WMU game day. The sweet potato fries are excellent.
Service was fantastic, I ordered the New York Strip and it had a good flavor, but it was a bit undercooked and it really wasn't a fantastic cut of meat. All-in-all it was an enjoyable experience but some of the pricing on the menu items is a bit steep for the quality.
Stopped in for Kalamazoo Restaurant Week. Enjoyed the special menu.
Great place to eat with large variety of food choices. Best onion rings I've ever had. Best wings I have had as well. Meagan was a great server. So thanks to her we enjoyed the experience.
We always eat here when we come visit our daughter at school. Great menu with tons of choices. Burgers are amazing. Steaks are just as good.
I brought a few colleagues in to Burdick's for a business lunch, and everything was spot on. The host was all over knowing we requested a quiet spot to meet, and easily accommodated us when our party grew by one. Food was fantastic as usual, and our server was on point with minimal interruptions, but still able to give us stellar service throughout our meeting. Amberly is always amazing and greeted us with a warm smile! Thanks for a great lunch experience, we'll be back!
A couple of our orders were made wrong and the food was served like warm. Fries tasted like they had been sitting for a while before served. The server was not very attentive or apologetic to the mistakes they made with our orders. It was a bit disappointing. I normally love burdicks, but this visit was not up to their normal standards!
Took the family to dinner for mothers day. The whole family enjoyed the dinner. We had good service. The food was great!
Very nice mother's day brunch. They included a flower for the mothers.
It was very busy and loud tonight. Service was really slow compared to other times we've been there. Food was delicious though.
We went here for Prom and the food was perfect, but the spacing was very narrow and crunched together, our waitress wasn't very polite, and we made reservations a week in advance and they sat us at a table that was 2 seats short, so we had to crunch together even more around the table. I was not very happy at all and it wasn't very comfortable. It would be great for a date night or anniversary dinner but don't waste your time coming here with a large group. Parking also sucks, but that was expected.
Had a great Easter brunch ... Server was excellent ..
Had a great server, all of the staff was really nice. Food was good as well.
Great experience. We will definitely be returning soon.
We arrived earlier than our reservation but was able to be seated. It was our anniversary so the staff greeted us and expressed congratulations to us. We had a nice dinner and were staying at the Radisson, so it was nice to just return up to our room. We also ate at the Burdicks breakfast buffet the next morning. We actually had the same waitress and were wished a Happy Anniversary by staff again. Very nice overall experience.
Tried the Siracusa fries, they were delishious. A nice counter point to my salmon BLT. The noise level was up the but not enough to discourage conversation at my table. Wait staff was helpful and quick.
The food was good, but I missed the regular menu they normally have. They had a "special" menu for the valentine weekend. Service was a little slow but understandable for the valentines weekend.
Great ambiance and the food was delicious! I love the look of their bar, it's beautiful!
The service was terrible. Waited an hour for our food and my burger was way undercooked
We happened to be in during the last day of beer week and the first day of restaurant week so it was very busy. Luckily I made a reservation so we walked right in and were seated quickly. Service was very quick and the food was great! Will definitely be back.