Old Burdick's at Wings West

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1. BW

   BrendaW

   Grand Rapids

   7 reviews

   vip
   1.0

   7 reviews

   Dined on October 16, 2020

   overall1food1service1ambience1

   It is very disappointing to make an open table "reservation" that includes 4 grandchildren only to be told on arrival, "I saw that come through, don't know why open table allowed were full." Needless to say I walked out and found another establishment who very kindly accepted our group and gave us GREAT service, Kuddos to Main Street Pub in Mattawan.

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2. OT

   OpenTable Diner

   Grand Rapids

   1 review

   5.0

   1 review

   Dined on June 27, 2020

   overall5food5service5ambience5

   The food and service was great.

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3. OT

   OpenTable Diner

   Orlando

   1 review

   5.0

   1 review

   Dined on January 11, 2020

   overall5food4service5ambience4

   Macey was great! Thanks as always!

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4. MM

   MelissaM

   1 review

   2.0

   1 review

   Dined on July 17, 2019

   overall2food3service2ambience3

   I reserved a table to watch my son play hockey, eat dinner and have drinks. A table was never reserved, they were short staffed- people waited an hour to have a drink order taken - the manager waited on us. And now we find out that come high school hockey season you guys are not reserving tables. That will lead us to go ahead and eat dinner somewhere else and just go straight into the rink.

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5. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 12, 2019

   overall5food5service5ambience5

   Such a great experience. Great service and food!

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6. SE

   SpencerE

   Charlotte

   8 reviews

   4.0

   8 reviews

   Dined on May 5, 2019

   overall4food4service3ambience3

   Food was good, but not as elaborate as described. Menu implies more upscale (e.g., truffle cheddar fries) but those upscaled ingredients are just cheap knockoffs (I.e., cheddar powder). But still a good burger and fries. Also, kitchen was very slow. Took way too long for my burger to arrive, and another to-go order beside me took 20+ mins for a hot dog. Hopefully just an unusual anomaly since place wasn’t crowded with diners. Great beer selection and menu. Atmosphere was cool to watch live hockey while eating. Worth several visits to see if the minor issues are standard or one-offs.

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7. BM

   BrookeM

   Grand Rapids

   1 review

   4.0

   1 review

   Dined on April 27, 2019

   overall4food4service4ambience4

   Accommodated a large soccer team at the last minute.

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8. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined on April 21, 2019

   overall3food3service4ambience3

   A little pricey Some of the food was cold Some different desserts besides all mini cheesecakes

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9. BA

   BriA

   1 review

   3.0

   1 review

   Dined on March 17, 2019

   overall3food4service3ambience4

   Seldom saw wait person. Wasn’t that busy but maybe short help. Didn’t get first order of beers. A wait person came to our table twice with beer we didn’t order. Our bill had three beers we didn’t order. Got revised bill but still had a beer we didn’t order. Got it right third time. We ordered 2 sharables and those were good.

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10. OT

    OpenTable Diner

    Orlando

    2 reviews

    vip
    4.0

    2 reviews

    Dined on February 16, 2019

    overall4food4service5ambience4

    Appreciate the great service during a busy night!

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11. AJ

    AmeliaJ

    Grand Rapids

    5 reviews

    vip
    5.0

    5 reviews

    Dined on February 4, 2019

    overall5food5service5ambience5

    Great place to go for sports nuts or to watch your kids or grandkids play hockey. End a dinner and stay warm in the process.

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12. A

    Alison11

    Cincinnati

    12 reviews

    5.0

    12 reviews

    Dined on January 31, 2019

    overall5food5service5ambience5

    The staff graciously and efficiently accommodated our large group. Plenty of food options even for our picky eaters.

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13. OT

    OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on January 18, 2019

    overall5food5service5ambience5

    Hockey game

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14. DF

    DavidF

    1 review

    3.0

    1 review

    Dined on December 31, 2018

    overall3food4service2ambience4

    Had reservations for dinner after we attened the K wings New Years Eve game. Upon entering we found the place dead. We seated ourselves. Our waitress was missing in action several times. Our drinks went dry and I witnessed another couple actually get their own menues and then he had to walk to the bar to get his drinks ordedWe went there for dinner after the New Years Eve game at K Wings.

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15. N

    Nightout

    Chicago

    1 review

    5.0

    1 review

    Dined on December 7, 2018

    overall5food5service5ambience5

    Food and service were good. Atmosphere is great for watching a hockey game on the rink or one of the many tv screens!

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16. PD

    PhillipD

    1 review

    5.0

    1 review

    Dined on November 17, 2018

    overall5food5service5ambience5

    Very accommodating. Had a group of 20 and they were very flexible and courteous. Had a great time!

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17. N

    Nogo

    1 review

    2.0

    1 review

    Dined on September 1, 2018

    overall2food1service2ambience2

    Booked a reservation for our 1 year anniversary and asked to be seated somewhere secluded, was seated next to a large group of people so asked to be moved and waiter got a grouch attitude about it then was sat next to an even larger group of people and there was tons of other seating open. First steak ordered was almost raw, ordered it medium well, second steak had so much salt that couldn't eat it. Couldn't even hear my husband talking across from me so we just sat in silence. Awful anniversary dinner

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18. JR

    JennyR

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on June 17, 2018

    overall4food5service4ambience5

    Expensive but food very good, and you get to watch hockey while you eat

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19. DS

    DarleneS

    1 review

    5.0

    1 review

    Dined on May 13, 2018

    overall5food5service5ambience5

    We were there for Mother’s Day. Food was great; good portions and good choices. Service was wonderful. Server did such a good job remembering whose food was whose; kept up with drink refills and she was very friendly. We were all very happy with the food and service.

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20. MJ

    MaryJ

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on May 4, 2018

    overall4food5service4ambience4

    Great food and fun people! We were here for a family birthday dinner and the food was great.

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21. K

    Ksbyaya

    Chicago

    27 reviews

    3.0

    27 reviews

    Dined on April 28, 2018

    overall3food3service3ambience3

    I’ve had the shrimp tacos numerous times, unfortunately this time they weren’t very good. Pretty much just lettuce and shrimp. Good place to go and chat with others over dinner when it isn’t so crammed.

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22. J

    Julie

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on November 24, 2017

    overall5food5service5ambience5

    Great place for our WMU watch party! Great service and awesome food! Thanks!!

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23. A

    Aurelia

    Cleveland

    17 reviews

    2.0

    17 reviews

    Dined on November 17, 2017

    overall2food3service1ambience3

    It took over 20 minutes to get our first drink and well over an hour to get our food. I still have not received credit from open table for the reservation. Entire experience not acceptable.

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24. OT

    OpenTable Diner

    Grand Rapids

    2 reviews

    5.0

    2 reviews

    Dined on November 7, 2017

    overall5food4service5ambience4

    Went for a 20 person work party. Waitress did a great job, and we had a great evening.

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25. OT

    OpenTable Diner

    Detroit

    1 review

    5.0

    1 review

    Dined on April 25, 2015

    overall5food5service5ambience5

    This place is a great spot to catch a Red Wings game. My friend and I live by Chicago and Detroit, respectively, so we wanted a restaurant in Kalamazoo where we could meet (Kalamazoo is exactly halfway between us). I asked for some recommendations online and luckily someone recommended this restaurant. First off, it wasn't very far from the freeway so it was very easy to get to. We enjoyed great, friendly service. They also had a pretty diverse menu. There wasn't a bad seat for tv watching - multiple big tv's on every wall. We'll be meeting here again soon.

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26. OT

    OpenTable Diner

    Grand Rapids

    1 review

    1.0

    1 review

    Dined on January 10, 2015

    overall1food1service1ambience4

    this place was so bad. Arrived and was told they don't do reservations off this site. If you want to go, call to reserve. The ambiance was great but the food was so burnt and gross I would not recommend. Also it took over an hour to get food from when ordered, so if ya do go, give yourself lots of time.

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27. OT

    OpenTable Diner

    Grand Rapids

    1 review

    3.0

    1 review

    Dined on December 31, 2014

    overall3food4service4ambience2

    They said they had no record of our reservation which we received confirmation for 7:30 and they were told that they would seat us but that they were closing in half an hour to which I answered why would they accept the reservation and showed them the confirmation. We did eat there, but had to order quickly so they could get it into the kitchen.

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28. OT

    OpenTable Diner

    Grand Rapids

    1 review

    3.0

    1 review

    Dined on November 8, 2014

    overall3food4service2ambience5

    Everything was great! Aside from our service, the waitress was incredibly slow and only checked in on us (12 ppl) once ever 20-30 minutes.

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29. SD

    SuprisedandDisappointed

    Detroit

    1 review

    1.0

    1 review

    Dined on April 20, 2014

    overall1food1service1ambience1

    I recently booked a reservation at Burdick’s Wings West for a late lunch/early dinner in hopes to avoid the Easter lunch crowd. So I booked my party of 7 for a 3 p.m. meal & received my confirmation email. I arrived on Sunday to find that Burdick’s WW location was closed. I was surprised that a restaurant who had taken my reservation wasn’t even open! So we had to scramble to find another restaurant that could seat 7 people during a busy holiday. I will not be booking a reservation for any of the Burdick’s locations through OpenTable in the future & doubt I will dine at any Burdick’s locations unless it is the only option. My suggestion is to call the restaurant directly because clearly they can’t keep their OpenTable information up to date

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30. B

    Beckman

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on April 4, 2014

    overall4food3service4ambience4

    I enjoyed the casual atmosphere, good food and fair prices of this restaurant. We overlook the ice rink which was neat. It was a little loud but the server kindly turned down the sports TVs near our table so we could talk. Our waitress was very nice and helpful. I would go here again.

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31. c

    chicavalab

    Chicago

    2 reviews

    4.0

    2 reviews

    Dined on October 18, 2013

    overall4food4service4ambience4

    It was near our hotel and part of the recommended Old Burdick's group, so we didn't know what to expect. Small bar/grill overlooking a hockey rink so we could watch local hockey teams practice. About the right amount of noise from a sports bar - music and TVs going but we had no trouble talking to each other. THE TRUFFLE CHEESE FRIES WERE THE BEST FRIES I HAVE EVER TASTED!!!!! And the Dogfish Head Pale Ale (90) on tap was a find. A nice meal, moderately priced... Prompt friendly service.

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32. J

    Julper

    Milwaukee

    1 review

    5.0

    1 review

    Dined on May 29, 2013

    overall5food5service5ambience5

    Burdicks provided the best atmosphere we needed for our good bye party for our coworker. The staff was great !!

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33. M

    Mom8283

    Grand Rapids

    7 reviews

    4.0

    7 reviews

    Dined on March 29, 2013

    overall4food4service4ambience2

    Well I was so happy with how this restaurant accommodated our group. Celebrating a. BACHOLRETTE party and needed to see a basketball game. They put us right on front of a huge TV and had our table ready.i will definitely dine at this location again! service was good, food was good and they made our night special.

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34. OT

    OpenTable Diner

    Grand Rapids

    1 review

    4.0

    1 review

    Dined on February 9, 2013

    overall4food4service4ambience3

    We all really liked our meals...food was very good. Our waitress was friendly and attentive...she took good care of us. It's a great place for families...parents can enjoy a good meal and drinks, while the kids can have fun. It was a little noisy with kids running around, but we expected that it could be that way. Families need a good place to go, too! (Our party consisted of four adults, no children.) We would go again.

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