We had a great experience at Ocean. My wife and I had dinner for Valentines Day. The food and customer service was amazing. A week later, we had a business dinner for a party of 8 and the service was excellent again.
The service was not great and they had run out of some things.
We had a wonderful experience and our waiter, Patrick, was incredible.
So I booked an 8 pm reservation for my husband and I for Feb 15th as it was his 41st birthday. We arrived at 8pm on the dot, seated in 3 mins at a table where it was less than 1 foot from another table of 5 and my husband already had to wait to sit in his seat as the waiter was constantly going back and forth. Hostess changed our table after my husband requested it. Our waiter comes and greets us by giving us a spill about items on menu and specials for the night. He leaves and comes back in time for us to order about 10 mins later. My husband orders whole yellow snappet and the waiter says they are out of it. Now unless they ran out within the 10 mins he was gone I'm pretty sure they were already out of it and within his spill he did not care to mention it. He told us they only order like 5 pieces for the day. They open at 5:30 pm and had only been open 2 1/2 hours so it was not late by any means. So my husband decides he will just eat appetizers cause he is not happy about this omission re: the fish being sold out. He decides 15 mins later to order an entree and the waiter sells us on the grouper as the accompanying items are plantains that pair well so he orders that. The waiter brings the plate with no plantains and says oh by the way they ran out of plantains and so you have brussel sprouts on there instead just on case you were wondering.... really???!! Since it seems like they only order like 5 of everything all we ask is that the waiter tells us up front and then we can decide whether we want to stay and eat or go elsewhere. Just poor planning and the waiter did not anticipate anything well.
Seating us for our reservation 30 minutes after our reservation got us off to a bad start. But the service and food were great after that. This was Valentine's Day, so I'm sure things were a bit more hectic there than usual.
Ocean is always so good. One of our favorite places in Birmingham
Food was fantastic. We had sushi as an appetizer and it was the best I’ve ever had. I will be getting it as a meal when I go back! Prices were very reasonable. Great service. Get the Baklava ice cream!
Food was great, service was outstanding. Shoutout to my waiter Patrick, who made the experience.
Server was great. Hostess was overwhelmed and undersupported for volume.
Great evening! Definitely recommend!
Excellent drinks, food, and service. Great experience!
Elizabeth was awesome! I had to increase my party size two days prior and she made it happen! Food was fabulous as usual!
Excellent food and impeccable, attentive service. Highly recommended.
Great seafood in Birmingham!