We booked reservations for 8:15 pm on Open Table and waited nearly 40 minutes to be sat. Several parties were waiting in the foyer area with us. The front hostess staff was robotic with their "sorry for the wait" response as guest got increasingly frustrated. Typically, when parties have been left waiting for such a long time I have found finer restaurants typically offer free drinks, apps or deserts as a gesture of good will. They offered nothing. They overbooked. That's their fault. Very disappointing.
MJ was an amazing server. He made our first experience at ocean prime exceptional. The crab legs were absolutely delicious. Lobster bisque was very tasteful- not many places get it right- but ocean prime definitely got it right. Definitely coming back.
Family visiting from out of town and this was the first place they wanted to dine. Delicious food and extensive wine list. Wonderful Friday night!
The service was impecable. Water glass was never empty. Clean silverware always reappeared. Food was amazing! I absolutely loved this place. Although it was very pricey. However, I don't mind spending a pretty penny on food and service that is worth it! Will go back in a heartbeat.
Great food, and service.
The carrot cake was,amazing.
Everything was great .. warm welcome, Keith was excellent/attentive, food was delicious. The chicken Caesar salad, salmon teriyaki and pecan crusted trout was delicious - excellent presentation and preparation.
very professional and friendly service. Good selection for restaurant week.
Our meal was great as always. We usually have ladies lunch once per month and Ocean Prime is on our top list to go.
We had an amazing experience at Ocean Prime! The food was beyond perfect!! The steaks were so flavorful and tender and the best i Have ever had. All of our sides complimented the steaks perfectly! It was a beautiful night and very satisfying to the palate. We will definitely be back very soon!! We also will recommend to many others!
It was amazing, great food as always but the best part was meeting the chef! Very professional and accommodating!
This was our first visit. The staff were very personable, knowledgeable, helpful with ordering. Lee was a great server. The food was excellent. We will be back.
Met with a friend for Troy Restaurant Week. This was our fourth visit and everything seems to get better each time we go. Food is always stellar and menu selections for Restaurant Week were excellent choices for the offering. Regarding service: our first trip was a bit disappointing because waiter was very slow and seemed a bit indifferent about serving us. Dining Room Manager somehow saw what was happening and step in and literally took over for the waiter. We were fine after that. Other than that one time, service has always been impeccable. Dining area is very clean, well organized and the noise level at peak lunch period was still low enough to allow business discussions or personal conversations. Overall, would highly recommend to anyone looking for a delicious meal in comfortable and pleasant setting.
This is the place to be and be seen. Top notch service from a very professional staff. Our food was amazing and they have the freshest seafood anywhere around here. Next time you go try the teriyaki salmon. It’s a little dated of a dish, but the flavors are amazing and that must be why they keep it around.
One of my favorite places. The food is excellent.
Get experience. Food was exceptional and service was flawlesss.
One of our favorite places! Went this time for restaurant week. Great experience! No skimping on portions, menu choices or quality! Everything was perfect in spite of a full house.
We had a great experience today during our annual Troy Restaurant Week visit to this fine restaurant. We both enjoyed the delicious salad and the carrot cake (which was a bit cold). I had the outstanding pecan crusted trout and my hubby had the tasty teriyaki salmon over sticky rice with mushrooms. Even the bread was special-pretzel bread! The highlight for me was a Bubbles and Berries cosmo-style drink, which was both delicious and theatrical with a base of dry ice which made it smoke and bubble. Delightful!
We went there for a special occasion. We were greeted by a friendly host. Our servers were wonderful. The food was delicious. Great atmosphere.
Don't like the fact that you have to pay $5 to park valet and then give him a tip when he brings your car back. No handicap slots were open. Rather go to The Capital Grille where they validate your valet parking.
I won't come back to restaurant week anymore because the customer service was not excellent like it usually is. The waiter never came back to check on us. We had to get a search party to find him. We ask for straws, we ask for drinks to be filled up. Waiter never told me his name. Waiter bought me out the wrong dessert. And when the manger boxed up my food, he gave me back the wrong persons food. I not use to this service, so I will have to come back at a regular day.
Visited during restaurant week for lunch. It was wonderful as usual.
Awesome experience and our waitress was the best. They even added a special touch to the graduate’s dessert acknowledging her obtaining her degree.
our server john was a amaazing food was great and drinks were tasty defiantly recommend seating in the bar area
The servers were great but upon arrival the hostesses need to refine their communication and behaviors. For example, no one articulated that they were seating us rather it was a physical gesture. Further, once seated she placed the menus on the table as opposed to opening it and giving it to us. This is a white table cloth locale and I expect white table cloth service from the moment I walk in to the moment I walk out.
Had 6:30 reservation but wasn't seated until 7:00. Service was very slow not getting main course til almost 8:30 but food was good.
My husband took me here for my birthday, we had a reservation and had to wait 30+minutes to be seated. Then the seat we requested we didn't get😒, Then we order our meal it was cold as ice. We'll never go to ocean prime again.
Ocean Prime has always been a favorite destination for my wife and I. The food and drinks are second to none, and the friendly servers always make dining here a fun experience.
Everything was wonderful.. Our seats we're by the kitchen door that was my only complaint
Delicious dinner. The salmon is to die for. Never have a bad meal there.
Food was wonderful. Service was great. Private room for a b-day dinner. Young Adults Menu was a great surprise.
It was good
I chose Ocean Prime to celebrate my friend's birthday. We were not disappointed! Service was fantastic, food was superb.
We celebrated my husband’s birthday. Food was great ! Delicious deserts . Definitely we will come back .
We went to dinner for a girls' night out. We did have to wait about 20 minutes past our reservation. Service was amazing! Best drink "Bubbles and Blueberries" was awesome. Food was outstanding. The Chilean Sea Bass, Filet & Chopped Salad were very, very good.
The only real glitch was the restroom. It was dirty and no toilet paper. It was late in the evening, but it still should be checked often.
Surprisingly packed on a Saturday night, so glad we had a reservation - the energy was good. Service was impeccable. Everyone enjoyed their meals. We sat in the dining room - the bar was crowded and there was live music. We will return.
Had a great time as always. Our server Jon was attentive, fun, knowledgeable we loved him. We always feel welcomed when we come. The oysters were fresh. I enjoyed the blackened snapper and butter cake. I think we ordered almost all the sides on the menu (jokingly) so delicious. We’ll be back soon! Asking for Jon!!! #WF
We have been to Ocean Prime several times and while I would recommend the restaurant, this is the first time we all felt (4 of us) the value for our order was not what we expected. We ordered an expensive meal surf and turf. We were told the entree was an 8 oz filet and a lobster tail. The filet was wonderful, however the tail was non-existent, maybe 2 oz, the size of a little shrimp. There was 4 of us, we had 3 drinks between us, 3 salads, entrees and no desert and it was $100 per person, which we felt was expensive. The food was very good.
Excellent evening dinner for my wife and I. Server was great and food was fantastic.
Made reservation and seats were immediately available. Staff was knowledgeable and courteous and made excellent recommendations. Food was excellent and dining was in a relaxed comfortable atmosphere. Enjoyed the meal very much.
The food is excellent !! Good service, clean n friendly people !! Love the place !!!