The Food and ambience were good. However, our service was horrible. Our server hardly said two words to us the entire time. He came up and offered us bread after our appetizers had already been delivered. We didn’t even know the restaurant had nightly specials until we heard another server at another table give the customers the nightly specials with very detailed descriptions.
I would give Ocean Prime very good marks. The steak that I had was excellent and the other members of my party stated that theirs was delicious as well. The service was good as well.
Took three executives from my work here and they loved it. They loved the wine selection and the food was delicious. We got the calamari and that was some of the best calamari we have ever had. Dessert is very good too. The executives enjoyed the butter cake. Our server was very attentive, but it does take a long time to get your alcoholic drinks, and they let our water glasses get empty. Other than that, the experience was good.
Celebrating a special occasion, my Birthday we decided on Ocean Prime because of recommendations of several friends. The restaurant experience did not disappoint us. From entering the well appointed space, to an excellent staff we were impressed. Stand outs included a well crafted Manhattan, the special of the day, freshly caught Halibut and a Butter cake to die for!! I highly recommend this restaurant with its' sophisticated yet relaxing atmosphere. And thanks for a special gift of a free Appetizer to entice us to come back again. The Jaegers
Our waiter Colby was fantastic! Perfect place for Mother’s Day brunch or any other occasion.
Amazing!!!!!! this place is the BEST... We had a great time.
We were overall very happy with the Mother's Day Brunch. The Atmosphere was great. Service was almost perfect. The food was very good and reasonably priced for what it was. We enjoyed ourselves.
Everything was wonderful as always. Great food, ambiance. And service
The brunch, which is only served twice a year (Easter/Mothers Day), is not to be missed. We've tried it all and it's all good but the crab and eggs is not to be missed.
Very personal and personable service.
We forget what a gem this restaurant is for all it's formality it is very comfortable and not stodgy. The piano bar is a great discovery.
Menu is disappointing in that there weren’t that many fish options. My crab cakes were good but my wife’s shrimp were chewy and not very good. The happy hour menu is unimpressive. For the money Oi expected more.
Very well received. Excellent quality and presentation
Everything was great
Steak was good but small for price .. food was overcooked a bit but deserts were fantastic.. wine was pricey and just ok .. not properly stored is my guess 3.5 out of 5
We stayed at the JW Marriott for our anniversary and wanted to eat offsite. The food was excellent, the service was great, told them it was an anniversary so they had rose petals on our table and gave us a congrats card. We both and the surf and turf and the lobster bisque. We were way too full for dessert. This is pretty pricey for a regular night out but we would recommend it for a special occasion.
The food at Ocean Prime was as good as it gets. The Wine is on the expensive side with a 3-4X markup.
However, the wait staff left something to be desired. While the restaurant was mainly empty our waiter continually wanted to rush us through our meal. Including taking all the bread away during the middle of our meal and never considered asking if we were done. In my opinion he wanted us out so they could possibly leave early.
I would go back to Ocean Prime because of the food quality, not the wait staff.
Birthday for my husband. Thomas was our server and very knowledgeable about the food and wine. Excellent service and evening.
This place is amazing ! Nuff said!
Front of the house was a bit iffy, but all and all a good experience.
This is a high end restaurant with great service, very delicious food and a wonderful atmosphere.
We celebrated our anniversary and we weren’t disappointed, this may be one of the best dining experiences we had in a long time.
My wife ordered sea bass and I ordered a NY strip steak and we ordered 2 sides, mushrooms and corn. Everything came out HOT and properly prepared and everything was delicious.
The thing that can hurt a restaurant is service, even if the food is fantastic. Our waiter was Thomas and we liked him immediately: he was friendly, attentive, and not intrusive. Thomas couldn’t have been nicer and made some great recommendations. He made our experience special.
The manager was Tony who came by 3 times to ensure we were happy. The last time he came by, he even extended his congratulations.
The Ocean Prime is the real deal and would be great for celebrating a special occasion or a romantic date.
After dinner, we stayed for a night cap in the bar area where they had 2 singers.
We had the most fabulous evening! Lobster bisque is a must. Service and attention to detail is top notch, a lost art today. Great atmosphere and great flavors on the seafood.
Had a Great 13th. Anniversary dinner with my wife at Ocean Prime! Servers Rory and Thomas were fantastic!!! Dinner was was excellent. Filet was prepared perfect, our Shrimp and Scallops were perfect. I can't say enough about the service and food.
The highlight is the staff. They take great care of you. We had a major spill by my grandson right out of the gate. They were funny, cheerful, and consoling to him despite the mess. By the time they got done cleaning up they were all his friends. Waiters, Managers, and even the bartender came over and served him his drink again in the glass of his choice.
Thanks again for treating the kid like he was paying the bill.
Thoroughly enjoyed our visit. Perfect time for outdoor meal. Busy but still able to carry on conversation and enjoy the atmosphere. Excellent Happy Hour selection and price to start off the evening. The service was exceptional and our server Kyle was knowledgeable about selections and attentive all through the evening. Management even visited the table to check on our service and meals. Went out of their way for our special occasion and it was appreciated. We would recommend without hesitation and will certainly visit again.
Absolutely fantastic!! Great flavor and service. Will definitely go back
The best halibut I have ever eaten, salad and soup was excellent. Background music was way too loud but they did turn it down a little when we asked. Our waiter was excellent and on our second night there he sent us home with a sample dessert ! Will look for this restaurant in different cities!
Out with the wife
Very good food and service.
Food and service were top notch. The noise level was loud, so much so that I switched chairs. I’ll ask for a quiet area next time. Scallops were outstanding!
we visit this restaurant frequently. this evening was a celebration of our wedding anniversary. the food was excellent, kyle our server was great and the evening was fabulous.
Food was excellent and the serer was very knowledgeable and helpful in making our selections. We loved everything he recommended.
We dined with 4 friends this time, quite early at 5pm. We came in like 4:50 and were told that we have to sit down for 10 mins without service, or water, since dining would start at 5:00p. Kinda strange. At 5:00p, Steven showed up to take our order: jumbo shrimp cocktail (4 out of 5 stars), Caesar Salad (4,5/5) snow crab legs (raw bar) 4,5/5, swordfish w/capers 3,8/5 double lobster tails w/mashed potatoes 4,75/5, Bone-in Kansas City Strip 3,8/5 (served medium instead of medium-rare) dessert was chocolate cake (5/5), Mango Shorbet (5/5). Drinks were average in quality but expensive, we spent $570 for 4 diners, with just 2 wines by the glass. Would return? Probably Yes. But there’s much better places for luxury dining in The Phoenix AZ/Scottsdale area.
Once we were seated we got water right away. That was great.
almost 25 min had past and several waiters walked buy never any acknowledgment . It’s like we were invisible.
I finally had stopped one of them and asked him if we could order a bottle of wine? He said “Oh yes of course” that was a little weired awkward. After that we became important and the service was good.
Savanah was absolutely fantastic as our server !
This is a great brunch. Too bad it is only twice a year.
The atmosphere was nice. Our server was excellent! The meal was good but not the best in the area for the price. Our waiter was always available and very informative about the pairings.
Birthday decor was done well.
Food and service was excellent. However, a couple in a booth across from us were actually necking and fondling constantly which was rather disturbing. We mentioned it to the waitress.
This went on for an hour....I was rather embarrassed as I had recommended this restaurant as a
refined restaurant. And then this! I would expect this at a MacDonalds but certainly not at a
very expensive restaurant. I don't think we should have had to experience that type of behavior from two adults who were constantly going at it. I understand this goes on with this couple every Monday night at the same time......disgusting! Super surprised and very disappointed that this was allowed....and to continue constantly for an hour.
Excellent place to do business