wasn't very busy for a Friday evening so my friend and were pleased. i asked for a special request for my pizza (which has been accommodated at other NYAJs before) and the waitress said she'd check and let me know. Our dinners came out, sans special request, and when i brought it up to the waitress she said "oh yea, thats a no go" - i would have appreciated being told my request couldn't have been honored prior to receiving my entree. beyond that service was OK, it wasn't busy but we still felt neglected throughout our dining experience - we had to ask for silverware after our dinners were served, etc. not sure i'd return to this particular NYAJs but do enjoy other locations.