Nearby points of interest

  1. Distance: 0.02mi
  2. Distance: 0.48mi
  3. Distance: 0.52mi
  4. Distance: 0.81mi
  1. Distance: 0.02mi
  2. Distance: 0.48mi
  3. Distance: 0.52mi
  4. Distance: 0.81mi

Nearby points of interest

  1. Distance: 0.02mi
  2. Distance: 0.48mi
  3. Distance: 0.52mi
  4. Distance: 0.81mi
  1. Distance: 0.02mi
  2. Distance: 0.48mi
  3. Distance: 0.52mi
  4. Distance: 0.81mi

About Norio's - The Fairmont Orchid - Kohala Coast

Norio’s Steakhouse & Sushi Bar
Featuring authentic, traditional Japanese cuisine and stellar sushi. Our Sushi team brings a level of experience and quality to the Big Island normally associated with the better restaurants in Tokyo. Our 14-seat custom sushi bar provides an 'up close and personal' culinary experience. Chef Justin Kalaluhi's menu reflects a reverence for traditional Japanese delicacies, especially the exceptionally fresh seafood that he hand-selects daily. Our philosophy is simple -- use the freshest products of the highest quality and prepare them simply to highlight their unique flavors and characteristics. Located near The Orchid Court restaurant on the Garden Level beneath the Lobby, main dining area and private dining room overlooking a serene koi pond. Evening dining. Complimentary self and valet parking.

HOURS: 6:00 – 9:00 PM THURSDAY-MONDAY
ATTIRE: CASUAL RESORT ATTIRE SUGGESTED

1 North Kaniku Drive
Puako, HI 96743
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Sushi, Japanese

Hours of Operation:
Dinner: Thursday - Monday 6:00pm - 9:00pm

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(808) 885-2000

Website:
http://www.fairmont.com/orchid/GuestServices/Restaurants

Parking Details:
Valet and complimentary self parking are available.

Executive Chef:
Hubert des Marais

Additional:
Banquet, Bar Dining, Beer, BYO Wine, Corkage Fee, Counter Seating, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine

Norio's - The Fairmont Orchid - Kohala Coast Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

4.0

service

4.3

ambience

4.3

value

3.4

Noise

Quiet

71% would recommend it to a friend

Creative Cuisine (7)
Great for Outdoor Dining (5)
Quiet Conversation (5)
See All
Good for a Date (5)
Local Ingredients (4)
Romantic (4)
Scenic View (4)
Special Occasion (4)
Fit for Foodies (3)
Worth the Drive (3)
Good for Anniversaries (2)
Good for Birthdays (2)
Casual (2)
Fun (2)
Good for Groups (2)
Healthy (2)
Waterfront (2)
Authentic (1)
Bar Seating (1)
Cozy (1)
Disabled Access (1)
Handcrafted Cocktails (1)
Tasting Menu (1)
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236 reviews
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vip
 (San Francisco)·Dined 4 days ago

Great place to celebrate our wedding anniversary. Great Service and food. One of the best sushi meals I have ever had and the filet was great as well. Can’t go wrong with this place.

Tags: Waterfront, Fit for Foodies, Scenic View, Good for a Date, Good for Birthdays, Special Occasion, Good for Anniversaries, Great for Outdoor Dining, Romantic, Fun, Handcrafted Cocktails, Disabled Access, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Vancouver)·Dined on February 11, 2018

Sushi preparation could be crisper

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food2
ambience5
service5
value2

 
 (Kansas City)·Dined on February 8, 2018

Birthday dinner was great.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

vip
 (Denver)·Dined on February 8, 2018

Everything was outstanding! And Lexa was awesome! We will def be back

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Calgary)·Dined on February 3, 2018

The food was amazing! I had the petite filets and they were superb. My husband had the pork. It was the most amazing pork I've ever tasted. It actually melted in my mouth. So good!

Tags: Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
 (Hawaii)·Dined on February 2, 2018

Great setting, food was excellent.

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Western NC)·Dined on January 25, 2018

Food was very good, service was excellent. The occasion was our anniversary and the location was perfect. Wait staff very engaging and personable. Prices were reasonable. Would definitely go again.

Tags: Romantic, Great for Outdoor Dining, Good for a Date
Was this review useful to you?Yes·No·
food4
ambience4
service5
value3

 
 (Miami)·Dined on January 25, 2018

Very nice ambiance, but the yellow snapper was so-so. The mini filet mignon was very good. Service was very good

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food3
ambience5
service4
value3

 
 (Central Coast)·Dined on January 15, 2018

Always amazing, have been several times-

Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (Denver)·Dined on January 11, 2018

Really wanted to like this place. Brown’s, the other higher end restaurant st the Fairmont Orchid, was a great experience. Norio’s, to be fair, had good service, great ambiance (it is at the beach, after all), but the food just didn’t measure up. Presentation was fine, but the food just really didn’t stand out in the way a fine dining restaurant experience should. I’d give them another chance, possibly, but warily.

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food3
ambience4
service4
value3

 
 (New York Area)·Dined on January 2, 2018

Your food was not great, very bad and we both hot sick ... service was terrible

Was this review useful to you?Yes·No·
food1
ambience1
service1
value1

vip
 (Washington DC)·Dined on December 25, 2017

They had a mandatory Christmas buffet, for double the normal price of a meal, but did not tell us until we arrived. At that point, all other restaurants in the hotel and area were fully booked! The food was terrible too!

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food1
ambience2
service2
value1

 
 (Montana)·Dined on December 25, 2017

Made a reservation for christmas dinner. When we arrived, regular restaurant closed, forced to pay for buffet and no other available place to eat. We do not eat $70 worth of food at one sitting. Very disappointed that I was not made aware of this when I made reservetions months ahead of time. Terrible service and no recourse from a 5 star resort

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food3
ambience3
service2
value2

 
 (Hawaii)·Dined on December 16, 2017

We chose the $55 eat as much sushi as you like option. It was excellent. We ate there with our two teenage daughters who had great fun choosing the different sushi flavours. The staff were great and attentive. A great evening and would recommend.

Tags: Creative Cuisine, Fun, Special Occasion
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food5
ambience5
service5
value4

 
 (Washington DC)·Dined on December 7, 2017

Poor service, delayed in seating time even with reservation. food was ok.

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food3
ambience4
service1
value3

 
 (Las Vegas)·Dined on December 1, 2017

100% satisfied. All of the staff were great. Our server, Chelsea, greatly added to the overall experience. She is an important asset to the restaurant.

Tags: Worth the Drive, Waterfront, Creative Cuisine, Romantic, Healthy, Bar Seating, Great for Outdoor Dining, Quiet Conversation, Good for Birthdays, Good for a Date, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (New York Area)·Dined on November 26, 2017

Interesting menu in a busy restaurant at a busy resort. Table service still prompt and friendly. Braised Wagyu Beef excellent.

Tags: Special Occasion, Quiet Conversation, Creative Cuisine, Local Ingredients
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food4
ambience4
service4
value4

 
 (Seattle)·Dined on November 20, 2017

We thought we would give this place a try since we were staying at the Fairmont and our daughter was dying for sushi. However, the bread was the only food item that wow'd us. The sashimi was fishy tasting and the rolls were stuffed with rice and sauce. The sushi was as good as our local kaiten place (conveyor belt place) but cost about 3x as much. Really wanted to love it...really disappointed.

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food2
ambience5
service4
value2

vip
 (San Francisco)·Dined on November 18, 2017

Food was just ok

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food3
ambience3
service3
value1

vip
 (San Francisco)·Dined on November 2, 2017

My husband and I had dined at Norio's last year for our anniversary and the dinner was wonderful. We were excited about going back again. However, we did not have a good experience and were very disappointed.
My husband ordered the seafood soup, which, when it arrived, had less than a ladle of soup in the bowl. Very surprising for the price. He ordered sushi for dinner, which he said was excellent, and I ordered the special, which was salmon. When I ordered it I said it wanted it "cooked through". It was a beautiful piece of salmon but it was rare in the middle. When the server came back by, I asked her to please have it cooked more. She apologized and the restaurant manager came by and also apologized. When my plate was returned to me, it was about half the size of the original and still wasn't cooked through, although it was charred on the outside.
I was surprised that I wasn't given a new piece of fish as I would have expected that from this restaurant. But, aside from that, no one came back by to see if it was cooked properly. I thought that was odd since two people had come by to apologize for it not being prepared the way I had ordered.

So, what should have been a nice evening and meal, as we had experienced the year before, it was not. And, there was no discount given or offered.

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food2
ambience4
service4
value2

 
 (Hawaii)·Dined on November 2, 2017

This was our first visit to Norio's. As we live here, we did not try the sushi, so cannot comment on it. It looked good from the distance. The first thing I noticed was how wonderful the bread was...who would have thought green tea bread could taste so good...with the honey butter, I was in heaven. I would return just for the bread. The salmon special was a little too rich, but the wagyu beef was very good. Our table was outside, and the view of the sunset was perfect.
Liked it so much, we went back the next night. This time we had the whole snapper plus we had the Wagyu again. Awesome. Only wish I had more room, so I could have had more bread.

Tags: Scenic View, Quiet Conversation, Casual, Romantic
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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on October 28, 2017

Great ambiance, elegant yet cozy. The staff was outstanding! Great Aloha service, our waitress patiently explained all options for our sashimi and sushi selections. Everything was delicious, fresh, and beautifully presented. We'd definitely return to celebrate a special occasion.

Tags: Good for Anniversaries, Cozy, Authentic, Good for Groups, Creative Cuisine
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food5
ambience4
service5
value4

 
 (Hawaii)·Dined on October 28, 2017

We ate the Endless Sushi which was incredible in not just the unlimited quantity of sushi you could eat, but the QUALITY as well. The lobster and wagyu beef rolls were magnificently plated and presented and the taste matched the incredible presentation. The service was attentive without being overbearing. I appreciated the warm hospitality of all the staff. The sushi chef even looked at us from the bar and wanted to know if the sushi was good which we replied "oishi." We certainly will return as the price may be high, but the quality and value is well worth every penny!

Tags: Tasting Menu, Fit for Foodies, Special Occasion
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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on October 20, 2017

We went for a birthday dinner. The food was excellent. Plenty of choices for non sushi eaters. Service was excellent. The staff was friendly and attentive. The ambience was upscale. Great views, romantic if on a date, open for outside eating, quiet for good conversation.

Tags: Quiet Conversation, Neighborhood Gem, Romantic, Good for a Date, Good for Anniversaries, Worth the Drive, Great for Outdoor Dining, Waterfront, Scenic View, Special Occasion
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food4
ambience5
service5
value4

vip
 (Miami)·Dined on October 15, 2017

Excellent sushi, fresh, and good service. A bit pricey, but the best sushi we have had on the island.

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food5
ambience4
service5
value3

 
 (Miami)·Dined on October 5, 2017

The Kona lobster was delicious and cooked perfectly. They allowed us to order the steak and lobster which are separate meals then they split the meals and served us steak and lobster on our own plates. The staff was super friendly and helpful. Very attentive. We would eat here again in a heartbeat.

Tags: Worth the Drive, Romantic, Waterfront, Good for Anniversaries, Casual
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food5
ambience5
service5
value4

 
 (Hawaii)·Dined on September 30, 2017

awsome food and service deffinately recomend and will eat there again

Tags: Worth the Drive, Special Occasion, Great for Outdoor Dining, Good for Groups, Good for a Date
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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on September 30, 2017

Setting is hard to beat. Serene and romantic - at the edge of the patio. Service unobtrusive but always present at the right time. Professional with the right amount a familiar engagement that made it feel personal.

Tags: Scenic View, Worth the Drive, Romantic, Handcrafted Cocktails, Great for Outdoor Dining, Special Occasion
Was this review useful to you?Yes·No·
food3
ambience5
service5
value3

 
 (Adelaide / SA)·Dined on September 24, 2017

Best meal in a long time. Service was impeccable and food was delicious. Wonderful setting outside in beautiful gardens watching sunset.

Tags: Notable Wine List, Scenic View, Special Occasion, Quiet Conversation, Great for Outdoor Dining, Local Ingredients, Romantic, Live Music, Worth the Drive, Cozy, Good for Birthdays, Waterfront, Creative Cuisine, Authentic
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food5
ambience5
service5
value4

 
 (Hawaii)·Dined on September 23, 2017

The all you can eat sushi takes forever and is mediocre.

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food2
ambience4
service2
value2

 
 (Hawaii)·Dined on September 22, 2017

good selection of meat,fish,and seafood.Whole deep-fried fish was tasty.AYCE Sushi rolls were fresh and creative. Steak was thin but tasty. Misty our server was energetic,full of good suggestions, and very accommodating! It was her BDay- Happy BDay Misty and Mahalo!!

Tags: Romantic, Creative Cuisine
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food4
ambience5
service5
value4

 
 (Hawaii)·Dined on September 10, 2017

We did the all you can eat sushi menu. Wide variety of rolls and everything was great. I wish I hadn't stuffed myself but I guess that's what happens with this arrangement. Also good selection of Japanese beers and sake. Excellent service too. We are definitely going back soon.

Tags: Fit for Foodies, Casual, Good for a Date, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience4
service5
value4

 
 (New York Area)·Dined on September 8, 2017

Great authentic sushi. Their $55 all you can eat is well worth. Can't get any better sushi around this area besides norio.

Tags: Good for a Date, Authentic, Handcrafted Cocktails, Waterfront, Romantic, Great for Outdoor Dining, Good for Groups, Special Occasion, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on September 3, 2017

Beautiful setting overlooking pool and beyond. It you're there for sunset, it can't be beat. Main entrees including pork were tasty but portions were definitely on the small side. Sushi was disappointing, rolls were very small, pricy and soggy with mostly rice, more like a half a roll you would normally have in a decent sushi restaurant. Very surprising based on expectations.

Was this review useful to you?Yes·No·
food3
ambience5
service5
value3

vip
 (New York Area)·Dined on August 11, 2017

Norios was delicious!! Creative and traditional sushi rolls. Lots of sashimi options. Hot and cold appetizers and a great hot entree menu too. Nice cocktails and fairly extensive wine list. One of our fav spots!! Great service too!!

Tags: Casual, Creative Cuisine, Great for Outdoor Dining
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food5
ambience3
service5
value4

 
 (Sacramento)·Dined on August 4, 2017

I took my wife on a date to Norio's. We had lots of good choices abd decided to stick with sashimi and nigiri. Everything we had was excellent! Located in the Fairmont Orchid hotel, the restaurant has indoor and outdoor seating. We were outside where we could see the ocean beyond the grass of the hotel. Beautiful. Dessert rounded out the meal. Again excellent. My wife is ready to go back for another date with me so that rates the event as 5 Stars!

Tags: Good for a Date, Waterfront, Special Occasion, Romantic
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food5
ambience5
service5
value5

 
 (St. Louis)·Dined on July 29, 2017

Fantastic selection of everything from appetizers to rolls to entrees. As it was our anniversary we also got a decadent dessert. The whole experience was great!

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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on July 20, 2017

We are staying here at the Fairmont Orchid for our honeymoon and have been told to try Norio's for dinner. Well we did and it was fantastic. I ordered some of the best sushi I have ever had in my life and got to enjoy it sitting at a table outside with the ocean breeze coming in. Everything was great.

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food5
ambience5
service5
value4

vip
 (Dallas)·Dined on July 16, 2017

The food at Norio's was outstanding!! Our server, Lexa, was extremely knowledgeable and accommodating when it came to dietary needs. Lexa really helped make the evening special.

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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on July 15, 2017

Celebrated a belated birthday here. Enjoyed the Endless Sushi.

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food4
ambience5
service5
value4

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