Nearby points of interest

  1. Distance: 0.02mi
  2. Distance: 0.48mi
  3. Distance: 0.52mi
  4. Distance: 0.81mi
  1. Distance: 0.02mi
  2. Distance: 0.48mi
  3. Distance: 0.52mi
  4. Distance: 0.81mi

Nearby points of interest

  1. Distance: 0.02mi
  2. Distance: 0.48mi
  3. Distance: 0.52mi
  4. Distance: 0.81mi
  1. Distance: 0.02mi
  2. Distance: 0.48mi
  3. Distance: 0.52mi
  4. Distance: 0.81mi

About Norio's - The Fairmont Orchid - Kohala Coast

Norio’s Steakhouse & Sushi Bar
Featuring authentic, traditional Japanese cuisine and stellar sushi. Our Sushi team brings a level of experience and quality to the Big Island normally associated with the better restaurants in Tokyo. Our 14-seat custom sushi bar provides an 'up close and personal' culinary experience. Chef Justin Kalaluhi's menu reflects a reverence for traditional Japanese delicacies, especially the exceptionally fresh seafood that he hand-selects daily. Our philosophy is simple -- use the freshest products of the highest quality and prepare them simply to highlight their unique flavors and characteristics. Located near The Orchid Court restaurant on the Garden Level beneath the Lobby, main dining area and private dining room overlooking a serene koi pond. Evening dining. Complimentary self and valet parking.

HOURS: 6:00 – 9:00 PM THURSDAY-MONDAY
ATTIRE: CASUAL RESORT ATTIRE SUGGESTED

1 North Kaniku Drive
Puako, HI 96743
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Sushi, Japanese

Hours of Operation:
Dinner: Thursday - Monday 6:00pm - 9:00pm

Dress Code:
Smart Casual

Price Range:
$31 to $50

Payment Options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

Phone Number:
(808) 885-2000

Website:
http://www.fairmont.com/orchid/GuestServices/Restaurants

Parking Details:
Valet and complimentary self parking are available.

Executive Chef:
Hubert des Marais

Additional:
Banquet, Bar Dining, Beer, BYO Wine, Corkage Fee, Counter Seating, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine

Norio's - The Fairmont Orchid - Kohala Coast Ratings and Reviews

5
4
3
2
1

4.2

Overall Rating

based on recent ratings
food

4.1

service

4.4

ambience

4.4

value

3.6

Noise

Quiet

81% would recommend it to a friend

Great for Outdoor Dining (10)
Romantic (9)
Scenic View (8)
See All
Special Occasion (8)
Creative Cuisine (8)
Local Ingredients (7)
Quiet Conversation (7)
Worth the Drive (7)
Good for Anniversaries (6)
Good for a Date (6)
Waterfront (5)
Casual (4)
Authentic (3)
Good for Birthdays (3)
Fit for Foodies (3)
Good for Groups (3)
Handcrafted Cocktails (3)
Healthy (3)
Cozy (2)
Bar Seating (1)
Disabled Access (1)
Live Music (1)
Neighborhood Gem (1)
Notable Wine List (1)
Tasting Menu (1)
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222 reviews
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 (Washington DC)·Dined 4 days ago

Poor service, delayed in seating time even with reservation. food was ok.

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food3
ambience4
service1
value3

 
 (Las Vegas)·Dined on December 2, 2017

100% satisfied. All of the staff were great. Our server, Chelsea, greatly added to the overall experience. She is an important asset to the restaurant.

Tags: Worth the Drive, Waterfront, Creative Cuisine, Romantic, Healthy, Bar Seating, Great for Outdoor Dining, Quiet Conversation, Good for Birthdays, Good for a Date, Fit for Foodies
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

vip
 (New York Area)·Dined on November 27, 2017

Interesting menu in a busy restaurant at a busy resort. Table service still prompt and friendly. Braised Wagyu Beef excellent.

Tags: Special Occasion, Quiet Conversation, Creative Cuisine, Local Ingredients
Was this review useful to you?Yes·No·
food4
ambience4
service4
value4

 
 (Seattle)·Dined on November 21, 2017

We thought we would give this place a try since we were staying at the Fairmont and our daughter was dying for sushi. However, the bread was the only food item that wow'd us. The sashimi was fishy tasting and the rolls were stuffed with rice and sauce. The sushi was as good as our local kaiten place (conveyor belt place) but cost about 3x as much. Really wanted to love it...really disappointed.

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food2
ambience5
service4
value2

vip
 (San Francisco)·Dined on November 19, 2017

Food was just ok

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food3
ambience3
service3
value1

vip
 (San Francisco)·Dined on November 3, 2017

My husband and I had dined at Norio's last year for our anniversary and the dinner was wonderful. We were excited about going back again. However, we did not have a good experience and were very disappointed.
My husband ordered the seafood soup, which, when it arrived, had less than a ladle of soup in the bowl. Very surprising for the price. He ordered sushi for dinner, which he said was excellent, and I ordered the special, which was salmon. When I ordered it I said it wanted it "cooked through". It was a beautiful piece of salmon but it was rare in the middle. When the server came back by, I asked her to please have it cooked more. She apologized and the restaurant manager came by and also apologized. When my plate was returned to me, it was about half the size of the original and still wasn't cooked through, although it was charred on the outside.
I was surprised that I wasn't given a new piece of fish as I would have expected that from this restaurant. But, aside from that, no one came back by to see if it was cooked properly. I thought that was odd since two people had come by to apologize for it not being prepared the way I had ordered.

So, what should have been a nice evening and meal, as we had experienced the year before, it was not. And, there was no discount given or offered.

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food2
ambience4
service4
value2

 
 (Hawaii)·Dined on November 3, 2017

This was our first visit to Norio's. As we live here, we did not try the sushi, so cannot comment on it. It looked good from the distance. The first thing I noticed was how wonderful the bread was...who would have thought green tea bread could taste so good...with the honey butter, I was in heaven. I would return just for the bread. The salmon special was a little too rich, but the wagyu beef was very good. Our table was outside, and the view of the sunset was perfect.
Liked it so much, we went back the next night. This time we had the whole snapper plus we had the Wagyu again. Awesome. Only wish I had more room, so I could have had more bread.

Tags: Scenic View, Quiet Conversation, Casual, Romantic
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food5
ambience5
service5
value5

 
·Dined on October 29, 2017

Great ambiance, elegant yet cozy. The staff was outstanding! Great Aloha service, our waitress patiently explained all options for our sashimi and sushi selections. Everything was delicious, fresh, and beautifully presented. We'd definitely return to celebrate a special occasion.

Tags: Good for Anniversaries, Cozy, Authentic, Good for Groups, Creative Cuisine
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food5
ambience4
service5
value4

 
 (Hawaii)·Dined on October 29, 2017

We ate the Endless Sushi which was incredible in not just the unlimited quantity of sushi you could eat, but the QUALITY as well. The lobster and wagyu beef rolls were magnificently plated and presented and the taste matched the incredible presentation. The service was attentive without being overbearing. I appreciated the warm hospitality of all the staff. The sushi chef even looked at us from the bar and wanted to know if the sushi was good which we replied "oishi." We certainly will return as the price may be high, but the quality and value is well worth every penny!

Tags: Tasting Menu, Fit for Foodies, Special Occasion
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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on October 21, 2017

We went for a birthday dinner. The food was excellent. Plenty of choices for non sushi eaters. Service was excellent. The staff was friendly and attentive. The ambience was upscale. Great views, romantic if on a date, open for outside eating, quiet for good conversation.

Tags: Quiet Conversation, Neighborhood Gem, Romantic, Good for a Date, Good for Anniversaries, Worth the Drive, Great for Outdoor Dining, Waterfront, Scenic View, Special Occasion
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food4
ambience5
service5
value4

vip
 (Miami)·Dined on October 16, 2017

Excellent sushi, fresh, and good service. A bit pricey, but the best sushi we have had on the island.

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food5
ambience4
service5
value3

 
·Dined on October 6, 2017

The Kona lobster was delicious and cooked perfectly. They allowed us to order the steak and lobster which are separate meals then they split the meals and served us steak and lobster on our own plates. The staff was super friendly and helpful. Very attentive. We would eat here again in a heartbeat.

Tags: Worth the Drive, Romantic, Waterfront, Good for Anniversaries, Casual
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
·Dined on October 1, 2017

awsome food and service deffinately recomend and will eat there again

Tags: Worth the Drive, Special Occasion, Great for Outdoor Dining, Good for Groups, Good for a Date
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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on October 1, 2017

Setting is hard to beat. Serene and romantic - at the edge of the patio. Service unobtrusive but always present at the right time. Professional with the right amount a familiar engagement that made it feel personal.

Tags: Scenic View, Worth the Drive, Romantic, Handcrafted Cocktails, Great for Outdoor Dining, Special Occasion
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food3
ambience5
service5
value3

 
 (Western NC)·Dined on September 25, 2017

Best meal in a long time. Service was impeccable and food was delicious. Wonderful setting outside in beautiful gardens watching sunset.

Tags: Notable Wine List, Scenic View, Special Occasion, Quiet Conversation, Great for Outdoor Dining, Local Ingredients, Romantic, Live Music, Worth the Drive, Cozy, Good for Birthdays, Waterfront, Creative Cuisine, Authentic
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food5
ambience5
service5
value4

 
 (Hawaii)·Dined on September 24, 2017

The all you can eat sushi takes forever and is mediocre.

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food2
ambience4
service2
value2

 
 (Hawaii)·Dined on September 23, 2017

good selection of meat,fish,and seafood.Whole deep-fried fish was tasty.AYCE Sushi rolls were fresh and creative. Steak was thin but tasty. Misty our server was energetic,full of good suggestions, and very accommodating! It was her BDay- Happy BDay Misty and Mahalo!!

Tags: Romantic, Creative Cuisine
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food4
ambience5
service5
value4

 
 (Hawaii)·Dined on September 11, 2017

We did the all you can eat sushi menu. Wide variety of rolls and everything was great. I wish I hadn't stuffed myself but I guess that's what happens with this arrangement. Also good selection of Japanese beers and sake. Excellent service too. We are definitely going back soon.

Tags: Fit for Foodies, Casual, Good for a Date, Worth the Drive
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food5
ambience4
service5
value4

 
 (New York Area)·Dined on September 9, 2017

Great authentic sushi. Their $55 all you can eat is well worth. Can't get any better sushi around this area besides norio.

Tags: Good for a Date, Authentic, Handcrafted Cocktails, Waterfront, Romantic, Great for Outdoor Dining, Good for Groups, Special Occasion, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (Los Angeles)·Dined on September 4, 2017

Beautiful setting overlooking pool and beyond. It you're there for sunset, it can't be beat. Main entrees including pork were tasty but portions were definitely on the small side. Sushi was disappointing, rolls were very small, pricy and soggy with mostly rice, more like a half a roll you would normally have in a decent sushi restaurant. Very surprising based on expectations.

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food3
ambience5
service5
value3

vip
 (New York Area)·Dined on August 12, 2017

Norios was delicious!! Creative and traditional sushi rolls. Lots of sashimi options. Hot and cold appetizers and a great hot entree menu too. Nice cocktails and fairly extensive wine list. One of our fav spots!! Great service too!!

Tags: Casual, Creative Cuisine, Great for Outdoor Dining
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food5
ambience3
service5
value4

 
 (Sacramento)·Dined on August 5, 2017

I took my wife on a date to Norio's. We had lots of good choices abd decided to stick with sashimi and nigiri. Everything we had was excellent! Located in the Fairmont Orchid hotel, the restaurant has indoor and outdoor seating. We were outside where we could see the ocean beyond the grass of the hotel. Beautiful. Dessert rounded out the meal. Again excellent. My wife is ready to go back for another date with me so that rates the event as 5 Stars!

Tags: Good for a Date, Waterfront, Special Occasion, Romantic
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food5
ambience5
service5
value5

 
 (St. Louis)·Dined on July 30, 2017

Fantastic selection of everything from appetizers to rolls to entrees. As it was our anniversary we also got a decadent dessert. The whole experience was great!

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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on July 20, 2017

We are staying here at the Fairmont Orchid for our honeymoon and have been told to try Norio's for dinner. Well we did and it was fantastic. I ordered some of the best sushi I have ever had in my life and got to enjoy it sitting at a table outside with the ocean breeze coming in. Everything was great.

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food5
ambience5
service5
value4

vip
 (Dallas)·Dined on July 16, 2017

The food at Norio's was outstanding!! Our server, Lexa, was extremely knowledgeable and accommodating when it came to dietary needs. Lexa really helped make the evening special.

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food5
ambience5
service5
value5

 
 (Hawaii)·Dined on July 15, 2017

Celebrated a belated birthday here. Enjoyed the Endless Sushi.

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food4
ambience5
service5
value4

 
 (Seattle)·Dined on July 6, 2017

Enjoyed shochu and kamachi, but Brown's Beach House wins hands down for ambiance and overall quality, while Norio's is more affordable.

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food4
ambience3
service4

 
 (Las Vegas)·Dined on May 26, 2017

Great place. Wonderful meal. I might like to see some change to the desert menu. Otherwise outstanding

Tags: Creative Cuisine, Good for Anniversaries, Quiet Conversation
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food5
ambience5
service4
value4

vip
 (Austin)·Dined on May 18, 2017

Outstanding Sushi / Sashimi
Excellent Value for food and service and ambience
Definitely recommend for sushi lovers
My wife and I visit Hawaii regularly this is the best sushi we've had on the island
Also though we didn't participate they're also a Japanese steak house.
Oh almost forgot to mention they have a extensive
Sake menu to choose from
Enjoy

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food5
ambience5
service5
value5

 
 (Philadelphia)·Dined on April 28, 2017

Great Sushi options with outdoor seating in a very nice setting..

Tags: Authentic
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food4
ambience4
service5
value4

 
 (Hawaii)·Dined on April 9, 2017

The Sakana chowder was amazing. Ono and prawns were both delicious. We didn't have the sushi, but everyone around us seemed to be loving it - maybe next time!

Tags: Good for Anniversaries, Great for Outdoor Dining
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food5
ambience4
service4
value4

 
 (Chicago)·Dined on April 2, 2017

The food and cocktails were very good. I ordered wyaugu beef which while it was tasty, I don't think $38 for pot roast was really worth it. That being said, it is the Fairmont and all the dinner options were quite high. Paying for the location

Tags: Handcrafted Cocktails, Quiet Conversation, Scenic View, Romantic, Good for Anniversaries, Live Music, Great for Outdoor Dining, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience4
service5
value3

vip
 (Philadelphia)·Dined on April 1, 2017

We ate at this restaurant twice during a week-long stay at the Fairmont Orchid in Kona, Hawaii. Wonderful food and our server, Lexa was delightful warm, and friendly. A great plus to our dining experience!

Tags: Worth the Drive, Quiet Conversation, Great for Outdoor Dining, Scenic View, Romantic, Fit for Foodies, Business Meals, Special Occasion, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Charlotte)·Dined on March 20, 2017

We didn't love it. It was really disappointing for being at such a nice hotel. We eat sushi a fair amount in North Carolina... and it was much better than Norio's! My rose sangria was way too sweet. The miso soup was way too salty. The shrimp tempura inside the sushi roll was soggy and cold. It was defiantly not made to order. The rice on the sushi was mushy. It was an all around not great meal

Tags: Healthy, Quiet Conversation
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food3
ambience3
service3
value3

vip
 (Orlando)·Dined on March 20, 2017

We Got seated for about 1/2 hour , no one come to serve us , it took quite a while before someone show up and gave us cold water ....and after we order , we were left alone again , just don't understand what is going on....for the green tea that took no time to prepare it didn't cane not until we complain , soup came out warm! The Resturant doesn't even seen like busy busy ! I think they forgot about our whole table or we are not drinking any alcohol that's why we are not that important ?? Not recommend this Resturant to anyone , services is ridiculous bad ! Doesn't matter how good the food are !

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food2
ambience2
service1
value2

 
 (New York Area)·Dined on March 7, 2017

My mother and I had a fabulous time at Norio's, enjoying the sushi rolls and overall dining experience. I can't recommend it highly enough as a great restaurant for special occasion on Big Island.

Ambiance: romantic, yet somewhat casual (you are still on a beach after all), and very welcoming.

Service: Staff was extremely attentive, wonderful at suggestions to order, and brought a beautiful dessert for my mother's birthday.

Food: Ah the good stuff. Although I knew the food would be good since it's a Fairmont, the quality and creativity were so much better than expected! We opted for the all you can eat sushi, which, for the two of us, isn't usually worth it. This time, it was. Not only are you not limited on which rolls you can order (though there is a limit on quantity for certain rolls), but it's definitely a great value if you're only interested in the sushi rolls. We were expecting a much more expensive meal when we opted to go here for dinner, but I have to say, I was pleasantly surprised that the prices were not outrageous, the food exceeded expectation for a typical tourist location, and we were never pressured to order more like at some high-end restaurants.

I will DEFINITELY come back here next time.

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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on February 24, 2017

Great night out in Hawaii on vacation @ the Fairmont Orchid. Thank you!! Maholo

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food5
ambience5
service5
value5

 
 (New Orleans)·Dined on February 23, 2017

Very disappointing meal. The quality of the fish was adequate (at best); however, the preparation/presentation was severely lacking, including (but not limited to) improperly prepared rice and edamame; burnt soft shell crab; 45+ minutes between order and first course; running out of sake... In short, the restaurant, as well as the Fairmont Orchid in general, appears to be understaffed (although the waitstaff, without exception, have been extremely courteous) and severely lacking in quality control.

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food1
ambience2
service3
value1

vip
 (Phoenix)·Dined on February 19, 2017

We had fun at Norios. For us it is always a favorite. The food is great. The view is amazing and the staff is accommodating and pleasant.

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food5
ambience5
service5

vip
 (New England)·Dined on February 13, 2017

Really great sushi, nice variety, beautiful outdoor setting.

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food5
ambience5
service5
value4

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