Sushi was really not good. Fortunately, our server was very nice and the setting was lovely.
One of our favorite restaurants on the Island , maybe the best sushi of all, and great great service , such nice pleasant wait staff.
Server was way below average for the value of the food. Overpriced!
Norio's is good but not great. The outdoor seating and ambiance was very good but the sushi was just ok for me. We did the all you can eat sushi and tried 6 different rolls + a sashimi app. The quality of the fish was good but the flavors just didn't blow me away. They also take a little while to bring the sushi out which forces you to fill up quickly and probably not get your money's worth. For the price, I would try some place else on the island instead of going back to Norio's again. Some of the entrees at the other tables looked really solid though so maybe we just got the wrong thing.
It wasn’t very good. Price is too high for quality of food you get. Disappointed.
Amazing Calamari on top of a great visit.
We loved the sushi and the service...it took awhile but that was the only minor issue.
We will be back!
Wonderful service, delicious fresh ginger ale, excellent sushi
Very expensive for a crowded indoor dining experience in Kona.
We did the all-you-can-eat sushi option for dinner. We didn't love every single roll (we took some risks with our tastes we wouldn't have if we were paying by the item), but they were all very high quality. The server was attentive, friendly, and helpful. This meal felt like the best value we've had at the Fairmont.
Had a great time, as usual! Excellent Sushi and wonderful service. Very family friendly. Highly recommend if you love fresh, quality sushi!
Was looking forward to the Sushi/Sashimi but was disappointed. The sushi was falling apart and was not of the highest quality (rice, fillings); the Sashimi was decent but the cuts were not always good (sinew; too thick). The green tea bread was a rare exception as it was unique and delicious.
The service was excellent and it had a nice ambiance, but we were overall disappointed, especially given this is at a 5-star Fairmont Hotel.
Did the unlimited sushi. Great coconut mojito as well. Great service. Good food.
Great place to celebrate our wedding anniversary. Great Service and food. One of the best sushi meals I have ever had and the filet was great as well. Can’t go wrong with this place.
Enjoyed the outdoor seating at this hotel restaurant, although slightly chilly that evening.
Great service, sushi was very good.
Sushi preparation could be crisper
Birthday dinner was great.
Everything was outstanding! And Lexa was awesome! We will def be back
The food was amazing! I had the petite filets and they were superb. My husband had the pork. It was the most amazing pork I've ever tasted. It actually melted in my mouth. So good!
Great setting, food was excellent.
Food was very good, service was excellent. The occasion was our anniversary and the location was perfect. Wait staff very engaging and personable. Prices were reasonable. Would definitely go again.
Very nice ambiance, but the yellow snapper was so-so. The mini filet mignon was very good. Service was very good
Always amazing, have been several times-
Really wanted to like this place. Brown’s, the other higher end restaurant st the Fairmont Orchid, was a great experience. Norio’s, to be fair, had good service, great ambiance (it is at the beach, after all), but the food just didn’t measure up. Presentation was fine, but the food just really didn’t stand out in the way a fine dining restaurant experience should. I’d give them another chance, possibly, but warily.
Your food was not great, very bad and we both hot sick ... service was terrible
They had a mandatory Christmas buffet, for double the normal price of a meal, but did not tell us until we arrived. At that point, all other restaurants in the hotel and area were fully booked! The food was terrible too!
Made a reservation for christmas dinner. When we arrived, regular restaurant closed, forced to pay for buffet and no other available place to eat. We do not eat $70 worth of food at one sitting. Very disappointed that I was not made aware of this when I made reservetions months ahead of time. Terrible service and no recourse from a 5 star resort
We chose the $55 eat as much sushi as you like option. It was excellent. We ate there with our two teenage daughters who had great fun choosing the different sushi flavours. The staff were great and attentive. A great evening and would recommend.
Poor service, delayed in seating time even with reservation. food was ok.
100% satisfied. All of the staff were great. Our server, Chelsea, greatly added to the overall experience. She is an important asset to the restaurant.
Interesting menu in a busy restaurant at a busy resort. Table service still prompt and friendly. Braised Wagyu Beef excellent.
We thought we would give this place a try since we were staying at the Fairmont and our daughter was dying for sushi. However, the bread was the only food item that wow'd us. The sashimi was fishy tasting and the rolls were stuffed with rice and sauce. The sushi was as good as our local kaiten place (conveyor belt place) but cost about 3x as much. Really wanted to love it...really disappointed.
Food was just ok
My husband and I had dined at Norio's last year for our anniversary and the dinner was wonderful. We were excited about going back again. However, we did not have a good experience and were very disappointed.
My husband ordered the seafood soup, which, when it arrived, had less than a ladle of soup in the bowl. Very surprising for the price. He ordered sushi for dinner, which he said was excellent, and I ordered the special, which was salmon. When I ordered it I said it wanted it "cooked through". It was a beautiful piece of salmon but it was rare in the middle. When the server came back by, I asked her to please have it cooked more. She apologized and the restaurant manager came by and also apologized. When my plate was returned to me, it was about half the size of the original and still wasn't cooked through, although it was charred on the outside.
I was surprised that I wasn't given a new piece of fish as I would have expected that from this restaurant. But, aside from that, no one came back by to see if it was cooked properly. I thought that was odd since two people had come by to apologize for it not being prepared the way I had ordered.
So, what should have been a nice evening and meal, as we had experienced the year before, it was not. And, there was no discount given or offered.
This was our first visit to Norio's. As we live here, we did not try the sushi, so cannot comment on it. It looked good from the distance. The first thing I noticed was how wonderful the bread was...who would have thought green tea bread could taste so good...with the honey butter, I was in heaven. I would return just for the bread. The salmon special was a little too rich, but the wagyu beef was very good. Our table was outside, and the view of the sunset was perfect.
Liked it so much, we went back the next night. This time we had the whole snapper plus we had the Wagyu again. Awesome. Only wish I had more room, so I could have had more bread.
Great ambiance, elegant yet cozy. The staff was outstanding! Great Aloha service, our waitress patiently explained all options for our sashimi and sushi selections. Everything was delicious, fresh, and beautifully presented. We'd definitely return to celebrate a special occasion.
We ate the Endless Sushi which was incredible in not just the unlimited quantity of sushi you could eat, but the QUALITY as well. The lobster and wagyu beef rolls were magnificently plated and presented and the taste matched the incredible presentation. The service was attentive without being overbearing. I appreciated the warm hospitality of all the staff. The sushi chef even looked at us from the bar and wanted to know if the sushi was good which we replied "oishi." We certainly will return as the price may be high, but the quality and value is well worth every penny!
We went for a birthday dinner. The food was excellent. Plenty of choices for non sushi eaters. Service was excellent. The staff was friendly and attentive. The ambience was upscale. Great views, romantic if on a date, open for outside eating, quiet for good conversation.
Excellent sushi, fresh, and good service. A bit pricey, but the best sushi we have had on the island.
The Kona lobster was delicious and cooked perfectly. They allowed us to order the steak and lobster which are separate meals then they split the meals and served us steak and lobster on our own plates. The staff was super friendly and helpful. Very attentive. We would eat here again in a heartbeat.