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Party Size
For 2
Date
Fri, 4/20
Time
7:00 PM
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Booked 10 times today

Norio's - The Fairmont Orchid - Kohala Coast

4.0
250 reviews
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$31 to $50
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Sushi
Top Tags:
  • Good for a Date
  • Great for Outdoor Dining
  • Romantic
Norio’s Steakhouse & Sushi Bar
Featuring authentic, traditional Japanese cuisine and stellar sushi. Our Sushi team brings a level of experience and quality to the Big Island normally associated with the better restaurants in Tokyo. Our 14-seat custom sushi bar provides an 'up close and personal' culinary experience. Chef Justin Kalaluhi's menu reflects a reverence for traditional Japanese delicacies, especially the exceptionally fresh seafood that he hand-selects daily. Our philosophy is simple -- use the freshest products of the highest quality and prepare them simply to highlight their unique flavors and characteristics. Located near The Orchid Court restaurant on the Garden Level beneath the Lobby, main dining area and private dining room overlooking a serene koi pond. Evening dining. Complimentary self and valet parking.

HOURS: 6:00 – 9:00 PM THURSDAY-MONDAY
ATTIRE: CASUAL RESORT ATTIRE SUGGESTED
Dining Style
Casual Elegant
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Cuisines
Sushi, Japanese
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Hours of operation
Dinner: Thursday - Monday 6:00pm - 9:00pm
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Phone number
(808) 885-2000
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Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa
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Dress code
Smart Casual
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Executive chef
Hubert des Marais
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Neighborhood
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Parking details
Valet and complimentary self parking are available.
Additional
Banquet, Bar Dining, Beer, BYO Wine, Corkage Fee, Counter Seating, Gluten-free Menu, Non-Smoking, Outdoor dining, Private Room, View, Wheelchair Access, Wine
What 250 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.3
service
4.2
ambience
3.4
value
Noise · Quiet
72% of people would recommend it to a friend
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2.0Dined 4 days ago

Sushi was really not good. Fortunately, our server was very nice and the setting was lovely.

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5.0Dined 5 days ago

One of our favorite restaurants on the Island , maybe the best sushi of all, and great great service , such nice pleasant wait staff.

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2.0Dined on April 9, 2018

Server was way below average for the value of the food. Overpriced!

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3.0Dined on April 8, 2018

Norio's is good but not great. The outdoor seating and ambiance was very good but the sushi was just ok for me. We did the all you can eat sushi and tried 6 different rolls + a sashimi app. The quality of the fish was good but the flavors just didn't blow me away. They also take a little while to bring the sushi out which forces you to fill up quickly and probably not get your money's worth. For the price, I would try some place else on the island instead of going back to Norio's again. Some of the entrees at the other tables looked really solid though so maybe we just got the wrong thing.

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2.0Dined on April 6, 2018

It wasn’t very good. Price is too high for quality of food you get. Disappointed.

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5.0Dined on March 30, 2018

Amazing Calamari on top of a great visit.

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4.0Dined on March 28, 2018

We loved the sushi and the service...it took awhile but that was the only minor issue.

We will be back!

Delicious

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5.0Dined on March 26, 2018

Wonderful service, delicious fresh ginger ale, excellent sushi

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4.0Dined on March 25, 2018

Very expensive for a crowded indoor dining experience in Kona.

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5.0Dined on March 23, 2018

We did the all-you-can-eat sushi option for dinner. We didn't love every single roll (we took some risks with our tastes we wouldn't have if we were paying by the item), but they were all very high quality. The server was attentive, friendly, and helpful. This meal felt like the best value we've had at the Fairmont.

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5.0Dined on March 12, 2018

Had a great time, as usual! Excellent Sushi and wonderful service. Very family friendly. Highly recommend if you love fresh, quality sushi!

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2.0Dined on March 2, 2018

Was looking forward to the Sushi/Sashimi but was disappointed. The sushi was falling apart and was not of the highest quality (rice, fillings); the Sashimi was decent but the cuts were not always good (sinew; too thick). The green tea bread was a rare exception as it was unique and delicious.
The service was excellent and it had a nice ambiance, but we were overall disappointed, especially given this is at a 5-star Fairmont Hotel.

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4.0Dined on February 24, 2018

Did the unlimited sushi. Great coconut mojito as well. Great service. Good food.

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5.0Dined on February 18, 2018

Great place to celebrate our wedding anniversary. Great Service and food. One of the best sushi meals I have ever had and the filet was great as well. Can’t go wrong with this place.

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4.0Dined on February 15, 2018

Enjoyed the outdoor seating at this hotel restaurant, although slightly chilly that evening.
Great service, sushi was very good.

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2.0Dined on February 11, 2018

Sushi preparation could be crisper

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5.0Dined on February 8, 2018

Birthday dinner was great.

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5.0Dined on February 8, 2018

Everything was outstanding! And Lexa was awesome! We will def be back

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5.0Dined on February 3, 2018

The food was amazing! I had the petite filets and they were superb. My husband had the pork. It was the most amazing pork I've ever tasted. It actually melted in my mouth. So good!

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5.0Dined on February 2, 2018

Great setting, food was excellent.

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5.0Dined on January 25, 2018

Food was very good, service was excellent. The occasion was our anniversary and the location was perfect. Wait staff very engaging and personable. Prices were reasonable. Would definitely go again.

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3.0Dined on January 25, 2018

Very nice ambiance, but the yellow snapper was so-so. The mini filet mignon was very good. Service was very good

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5.0Dined on January 15, 2018

Always amazing, have been several times-

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3.0Dined on January 11, 2018

Really wanted to like this place. Brown’s, the other higher end restaurant st the Fairmont Orchid, was a great experience. Norio’s, to be fair, had good service, great ambiance (it is at the beach, after all), but the food just didn’t measure up. Presentation was fine, but the food just really didn’t stand out in the way a fine dining restaurant experience should. I’d give them another chance, possibly, but warily.

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1.0Dined on January 2, 2018

Your food was not great, very bad and we both hot sick ... service was terrible

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1.0Dined on December 25, 2017

They had a mandatory Christmas buffet, for double the normal price of a meal, but did not tell us until we arrived. At that point, all other restaurants in the hotel and area were fully booked! The food was terrible too!

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2.0Dined on December 25, 2017

Made a reservation for christmas dinner. When we arrived, regular restaurant closed, forced to pay for buffet and no other available place to eat. We do not eat $70 worth of food at one sitting. Very disappointed that I was not made aware of this when I made reservetions months ahead of time. Terrible service and no recourse from a 5 star resort

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5.0Dined on December 16, 2017

We chose the $55 eat as much sushi as you like option. It was excellent. We ate there with our two teenage daughters who had great fun choosing the different sushi flavours. The staff were great and attentive. A great evening and would recommend.

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3.0Dined on December 7, 2017

Poor service, delayed in seating time even with reservation. food was ok.

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5.0Dined on December 1, 2017

100% satisfied. All of the staff were great. Our server, Chelsea, greatly added to the overall experience. She is an important asset to the restaurant.

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4.0Dined on November 26, 2017

Interesting menu in a busy restaurant at a busy resort. Table service still prompt and friendly. Braised Wagyu Beef excellent.

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3.0Dined on November 20, 2017

We thought we would give this place a try since we were staying at the Fairmont and our daughter was dying for sushi. However, the bread was the only food item that wow'd us. The sashimi was fishy tasting and the rolls were stuffed with rice and sauce. The sushi was as good as our local kaiten place (conveyor belt place) but cost about 3x as much. Really wanted to love it...really disappointed.

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3.0Dined on November 18, 2017

Food was just ok

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2.0Dined on November 2, 2017

My husband and I had dined at Norio's last year for our anniversary and the dinner was wonderful. We were excited about going back again. However, we did not have a good experience and were very disappointed.
My husband ordered the seafood soup, which, when it arrived, had less than a ladle of soup in the bowl. Very surprising for the price. He ordered sushi for dinner, which he said was excellent, and I ordered the special, which was salmon. When I ordered it I said it wanted it "cooked through". It was a beautiful piece of salmon but it was rare in the middle. When the server came back by, I asked her to please have it cooked more. She apologized and the restaurant manager came by and also apologized. When my plate was returned to me, it was about half the size of the original and still wasn't cooked through, although it was charred on the outside.
I was surprised that I wasn't given a new piece of fish as I would have expected that from this restaurant. But, aside from that, no one came back by to see if it was cooked properly. I thought that was odd since two people had come by to apologize for it not being prepared the way I had ordered.

So, what should have been a nice evening and meal, as we had experienced the year before, it was not. And, there was no discount given or offered.

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5.0Dined on November 2, 2017

This was our first visit to Norio's. As we live here, we did not try the sushi, so cannot comment on it. It looked good from the distance. The first thing I noticed was how wonderful the bread was...who would have thought green tea bread could taste so good...with the honey butter, I was in heaven. I would return just for the bread. The salmon special was a little too rich, but the wagyu beef was very good. Our table was outside, and the view of the sunset was perfect.
Liked it so much, we went back the next night. This time we had the whole snapper plus we had the Wagyu again. Awesome. Only wish I had more room, so I could have had more bread.

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5.0Dined on October 28, 2017

Great ambiance, elegant yet cozy. The staff was outstanding! Great Aloha service, our waitress patiently explained all options for our sashimi and sushi selections. Everything was delicious, fresh, and beautifully presented. We'd definitely return to celebrate a special occasion.

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5.0Dined on October 28, 2017

We ate the Endless Sushi which was incredible in not just the unlimited quantity of sushi you could eat, but the QUALITY as well. The lobster and wagyu beef rolls were magnificently plated and presented and the taste matched the incredible presentation. The service was attentive without being overbearing. I appreciated the warm hospitality of all the staff. The sushi chef even looked at us from the bar and wanted to know if the sushi was good which we replied "oishi." We certainly will return as the price may be high, but the quality and value is well worth every penny!

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5.0Dined on October 20, 2017

We went for a birthday dinner. The food was excellent. Plenty of choices for non sushi eaters. Service was excellent. The staff was friendly and attentive. The ambience was upscale. Great views, romantic if on a date, open for outside eating, quiet for good conversation.

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4.0Dined on October 15, 2017

Excellent sushi, fresh, and good service. A bit pricey, but the best sushi we have had on the island.

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5.0Dined on October 5, 2017

The Kona lobster was delicious and cooked perfectly. They allowed us to order the steak and lobster which are separate meals then they split the meals and served us steak and lobster on our own plates. The staff was super friendly and helpful. Very attentive. We would eat here again in a heartbeat.

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Tweets by Norio's - The Fairmont Orchid - Kohala Coast