Very good experience
NOLA has really slipped in service and quality over the years. I have visited nearly every time that I’ve been to New Orleans in the last 20 years. The wait staff did not know the menu, the food was mediocre, and the price high for the quality. I do not plan to return when there are so many better choices.
Food was excellent and service outstanding. Our server’s recommendations were spot on.
It was excellent
This was the first time at NOLA since they remodeled and re-did their concept. It was okay. I always used to like to sit downstairs and asked to be seated downstairs when I made the reservation. I recommend not sitting downstairs. There's not a lot of seating now and what there is isn't ideally located. The food was good. I expected more small plates, on the idea of Meril, but it seemed more like what NOLA had always been. The stuffed chicken wings were great. I had the skirt steak and it was tougher than even skirt steak should have been. Our waiter was not the greatest. You could tell he wasn't from here. I don't even remember what everybody else had, but they seemed to like it okay. Went to Meril the night before and it was far better.
I asked for a wine to go with my dish; most expensive glass recommended. Drink Server suggesting this should say so. When I mentioned this to our main server, she did make it right by charging me the average price of that glass.
NOLA was a great place with excellent fish options and local cuisine. Very nice atmosphere- we sat on the second floor and the elevator up was a cool addition!
Roy and his crew were awesome! Food was yummy!
The food was great! What got me was the seating. We made a reservation and we ended up in the back near the bathrooms and where the waitstaff gathers. The floor had so many open tables. The staff was kind and the food was good I was just disappointed by the arrangement and the table placement.
We had not been in two years and did not like the new menu; with the current menu I'm not sure we will be back. We were set between two tables large tables and did not receive the service we are use to at Nola's.
Everything thing on the menu that we tried was awesome. My wife love the food as well. The staff was very helpful with the questions we had about the menu. We will return and tell our friends.
Wonderful experience, great service, awesome food.
Good food. Bad service. Loud and uncomfortable space
The service was very poor. We got there early and had to wait at the bar. We couldn’t get any of the bar tenders to get us a drink so we just waited until we sat down. Once we ordered drinks at the table we didn’t get them until well after we finished our appetizers and had asked about them twice. We didn’t have a person who was clearly our server and just to order we had to track people down ourselves and ask. Also, the restaurant is very very loud. It was almost impossible to have a conversation. While the service was lacking the food was very good. We left wondering to ourselves if the food was worth the terrible service and loud atmosphere because it was so good.
Great food and service
Very interesting choices, all were delicious. We are going back!
The food was delicious, the service could have been better. I was celebrating my birthday with 8 ladies. Our server wasn’t accommodating of that and the restaurant doesn’t acknowledge birthdays either. Maybe there should have been 2 servers to accommodate our large group, water glasses were empty, plates remained on table and dessert menu wasn’t offered. But again, our food was delicious, I would return.
The staff was outstanding enough said!!!!
Overall not a bad place but entrees came out cold. :(. Sent them back and waited for new entrees. Not what you expect when paying these prices. Also wait staff seemed distracted as water glasses were hard to keep filled and other drinks were hard to come by. Not sure what was going on, but somebody should try and figure it out. Cold entrees and hard to come by drinks. ???
Food was exceptional. Service was poor. Our main waiter ignored us almost the entire evening. We were seated for 45 mins before drink orders were taken...and these were done by an extremely conscientious busboy/assistant/attendant who noticed that we’d been neglected by our primary waiter. This gentleman salvaged our experience as he repeatedly covered for our waiter and apologized for the neglect (wish I’d gotten his name...he should be promoted). Regardless, we loved the food. Favorites included the Pork Chop, Half Duck, Andouille Sausage appetizer, BBQ Shrimp appetizer and Spicy Frog Legs.
Great food, didn’t get seated promptly, maybe overbooked
We go here every year. Food okay. We had a great fish dish but the shrimp and grits sauce was too overwhelming. Recommend you get it on the side. Service was spotty. May be because of a private party on the second floor.
One of the best restaurants in New Orleans (or anywhere)!
Great Louisiana style food& atmosphere.turtle pie was chocolately, gooey goodness!
Our table was dirty and not set, drinks took extremely long and were warm, our appetizer arrived and we had to ask for plates, our corn bread and greens which were in a skillet were not even room temperature so they were sent back, then our pork chop arrived cold as well. Flavors were delicious and price was reasonable once you got passed the poor service.
The food was not that good.
Always great food and great service!!
Very tasty food. Good service. Enjoyed the fried chicken. Good beer. Sat at the bar and enjoyed the food prep area.
Underwhelmed. We had a reservation with notice it was a special occasion well in advance, and were seated in the back by the restrooms and waiter station. The service was also average at best, and I suppose we had hoped for a better overall experience. It was good...just not very good.
This place lives up to the expectations. The food was creative and outstanding. The service was very friendly and the staff were knowledgeable. We'll be back.
The waiter clearly forgot to turn in two of our guest’s appetizer orders, and at least one if not two drink orders. The waiter appeared to dis-believe us when we reminded him of the orders that had not been delivered to the table. The fries with the sandwiches were greasy.
Great ambiance, good food
Food was okay. The portions were small, but the price was relatively cheap compared to all of the other restaurants in the French quarter, so I can live with that. I had a bunch of bits of shell in my crab cake, but it tasted good. Cocktails were delicious. Service was pretty good, easy to find a server and our water glasses were always full -although desert took 40 minutes to come out of the kitchen. It’s a little more casual than the other restaurants around, which was kind of nice to not have to get super dressed up for a nice dinner. Decent meal overall, especially given the reasonable prices, but my other meals throughout the week were better.
From the moment we arrived, the staff were friendly and professional. Everyone on the floorand front of the house did their job spectacularly. The food was terrific. I tried every dish, and they all shined. Congratulations to management, and the staff for running a first class operation.
Everything was amazing. We got the frog legs, pork chop, and cedar plank gulf fish - pork chop was the best overall.
4th time here and took brother and his wife. There 1st time in New Orleans
We’ve eaten at NOLA many times, which is why we chose it for a lunch with friends visiting New Orleans. But, after getting horrible seating at the bathrooms in a very space-available restaurant and then getting slow and inattentive service, NOLA may well now be off our list.
Very good. Bloody Mary not good - tasted sweet.
We were seated on the second level. I noticed a majority of the people we still wearing their coats. It was very cold in the restaurant. I asked for the air to be turned down numerous times and it never was. I ordered the oyster and brie pot pie. Everyone was served and the waiter said to me that the chef didn't like the way the pot pie came out so he was going to be making me a fresh one. Since I wasn't eating with my party, they gave me the gumbo. It was just ok. Everyone was finished with their meal and my pot pie still hadn't come out. I finally got my pot pie and there was literally no taste. Everyone at the table took a little taste because it was a small pie. Everyone had the same reaction. The oysters rockefeller pizza was exceptional along with the pork chops. The service wasn't up to par. Empty water glasses most of the time. Had to ask a few times for more water. I probably wouldn't recommend this restaurant to friends since there are so many exceptional restaurants in New Orleans to go to. This was very disappointing.