Horrible food. Burnt pizza, well done duck, and the shrimp and grits had a cup of white vinegar poured on top. I love vinegar and pepper sauce on shrimp and grits but this was just awful. Emeril needs to show up and supervise. He would not want his name on this food.
Highly recommend! Had pork rind nachos that were unique and delicious. The crab cake was pricey but unbelievably good. May have been the best sauce for crab cake that I’ve ever had.
We had a wonderful time celebrating the night before our sons graduation from Tulane . The food was delicious , appetizer through dessert !!
One of our favorite places in New Orleans
food was very good; accommodated my spouse's allergy to onions--no mean feat. We arrived early for our dinner reservation on a tiring day, with the hope of being seated sooner, which they were able to accommodate. We were seated, though, at a table in the corner on the first floor, when there were plenty of tables available on t he upper, more formal floor: that was a disappointment.
Great service and great meal
Food was good. However we made an 8:00 reservation but had to wait 50 min to be sat at our table.
Not my first time. Food was fine until desert. I found a coarse hair-like item in my cake. Also my waiter forgot the gumbo that I ordered and had to request it two more times. All my other visits were excellent. Maybe Emril is slipping.
The food was very good, however the service was VERY slow. There was also a slight misunderstanding regarding serving our second round of drinks which arrived after we were almost done with our food. The server was very professional about it and brought us a dish on the house to accompany our drink. In general, the place is very noisy but the food worth the visit.
Energetic is a misnomer because it was just plain loud. Hard walls, ceilings and floors have sound bouncing everywhere. Food had unusual cuisine blends which were very good. Excellent staff.
I had a very nice red snapper, our vegetarian companion struggled to find something on the menu but the staff were excellent in helping her pick out some options
Every aspect of dinner was wonderful except seating. we had 6pm reservations for two and were seated upstairs in 2 seater section. Next twosome were seated right next to us, one foot away. Really, there were at least 6-8 empty tables in two seat sections. When restaurant is not busy, at least one table space between customers would be preferable. A bit expensive but food and service were impeccable.
Nola was a nice spot to stop to eat. The menu was a bit mixed with some high end items and fancy takes on bar food classics like pizza and nachos. Over all the food was ok but we didn't finish everything on our plates. The serving sizes were on the small side. Service was fast and our server was entertaining.
We were rushed. As soon as we finished our apps they served our entrees. Felt like I was at a diner. And the potpie was cold
The food was fabulous and affordable. Best of all was our server, Roy. Attentive, kind and personable. Knowledgable about the menu and kind.
Ask for Roy as your Dinner Steward (Waiter). His attention to detail and personable attitude was second to none.
The service at this restaurant was lacking. Nothing special. The attitude of our three servers was terrible. I have served in fine dining restaurants and would never treat guests as we were treated. No matter the day you have, you have to check that at the door. The frog legs are amazing! The alligator bao and shrimp and grits were okay. There were too many things going on with the alligator bao. All of the flavors together did not meld. The shrimp and grits would have been good without the chow chow.
We had a great waitress, but lousy service. We had a 7pm reservation, were seated a few minutes early, but didn’t get our food until about 8:15pm. The main courses were good but nothing overly memorable. We did enjoy both the appetizers (BBQ shrimp and crab boulettes) and dessert (drunken monkey ice cream cake) more than the main courses. Our waitress couldn’t have been nicer, but the kitchen service left a lot to be desired. I thought the decor was rather plain...gray walls and black and white photographs. Maybe it was designed to be in contrast to the rest of bright and colorful New Orleans, but it also was not very memorable.
We started the evening with a cocktail which my husband and I really enjoyed. Our appetizer was just okay. We ordered fresh house meat sausage. My husband ordered the fried chicken with a cream pecan gravy and bourbon sweet potatoes. The chicken was crispy, juicy and tender- perfectly fried. Just make sure to order gravy on the side so chicken stays crispy. The sweet potatoes were delicious. I ordered the shrimp and grits which I normally love. The NOLA dish was awful. First mistake was a tangy sauce on top which ruined it for me. That dish isn’t meant to be tangy. I couldn’t eat it. I could have eaten it without the gravy but not happy. The consistency of the grits was just right but unfortunately, flavorless. It’s not a place I would return. The food is also overpriced.
The food and service were quite good....top notch. The venue is loud and not so easy to have a conversation.
The remodel that took place has taken away all
Of the charm of the restaurant . It could be anywhere . Ridiculously loud . Cheap Formica bar counter ( seriously!!) , it looked so cheap and overall just an uninviting atmosphere . We asked to be sat upstairs where we were then placed next to a family that had a child screaming bloody murder for at least 20
Minutes and this was at 9:30 /10 pm.
Ordered the wings and one was completely burnt on one side . Inedible. The other one was fine . Crab cake portion was appetizer size but was an entree ....and the steak was tough. I had recommended this restaurant and am completely shocked at how disappointing the experience was . The best thing we’re our waiters . Very good service and very nice guys. That really is the only upside .
While our server was pleasant, he was not highly attentive. Food was mediocre at best. Restaurant on third floor was quite noisy making it difficult to have a normal conversation.
Hostess dressed like a dirty teenager, tight T-shirt dirty shoes. Not something you want to see as you walk into a “nice” restaurant
Wait staff clueless. Food cold. Frog legs way too spicy even for a native New Orleanian
Manager did take my soggy “crispy” pork dish off menu. Did enjoy mamas crispy chicken wings and drum
Thank you to Terrence, Travis, and a gentleman who I believe was the manager for making our dinner here special! Amazing food.
The services was terrible. After the server fixed our rocky table, we hardly saw him again. I had to ask three times to get the bill. Food was okay but not awesome. I was disappointed.
I had been to this restaurant about 5 years ago and had some of the best food and service ever. On this visit, however, I had the single worst service I have ever experienced in an upscale restaurant. 5 years ago waiters were attentive to the point they would walk you to the bathroom and back. Now the waiters barely notice you or offer your table drinks and water refills, make faces at you when you ask questions about the menu, if you ask if they have black napkins the response is a curt “We used to”. The food is good and the manager seemed to pretend to care, but in the end he only paid for the drinks we had. We only had appetizers b/c we were so disgusted with the service we didn’t want to give them another penny of our money. Never again. Too many excellent restaurants with great food AND great service.
Everything was delicious!!!
We booked NOLA at the recommendation of friends who frequent it. We had a 7pm reservation and arrived ten minutes early. We went to the bar to wait. They came twice while the bartender was making our drinks to bring us to the table. We waited and carried our drinks to the table. The waiter had a server in training. We were at the table for two minutes and we’re asked for our order by the trainee. I explained that we hadn’t looked at the menus and she mumbled a surly remark and walked away. We ordered an appetizer and good bottle of wine. The appetizer arrived in 5 minutes and we were asked for our entry order. That came as we were finishing the appetizer. It was very clear that they wanted to turn the table. We felt rushed and really couldn’t enjoy the excellent food. A two course meal in 50 minutes-not my idea of a celebratory meal. Won’t go back.
NOLA is a two floor restaurant with dining up and lounge down, even though we reserved ahead of time we were sat in the lounge with a rather large TV above our heads. The atmosphere is just different in a lounge than a dining room and we were in the mood for a dining experience. We understand this can happen so it would have been fine if the service was excellent. It was not. It was fair at best, he just seemed like he did not want to be there and did not engage with the table or even ask if we wanted a second round of drinks. It is New Orleans who doesn't get a second round. The food was OK but again I feel that service and atmosphere can make food even better so it could just be we had them on a bad night, it was a Wednesday so that would be odd.
Try it if you really like Emeril's restaurants, skip it if you want great food and a good time because New Orleans just has so many better place to go.
Food was as advertised. Paced nicely. Cocktails were also very well done. Pork Shoulder was rather slight. Sides are recommended.
We were initially given a table downstairs next to the TV. My husband asked to be moved upstairs. This was a much nicer atmosphere. We had two servers throughout the night. They were both pleasant. I ordered the chicken and waffles and my husband ordered the steak. Both were delicious.
At Jazz Fest, learned from the chef de cuisine's presentation that the restaurant's menu had been updated, the décor redone, etc. I'm glad to see that my favorite, Shrimp and Grits, has only been marginally "improved" (what happened to the pancetta or country ham that used to be in it?) and the portion is only slightly smaller. But what's the deal with no bread? Breads at restaurants like NOLA and K-Paul's have historically been delights all by themselves. Whoever decided that was an improvement is seriously off base.
This is our 4th time eating at NOLA and we again had another VERY GOOD meal. To top off the evening, we ordered the DRUNKEN MONKEY ICE CREAM CAKE and it now her VERY Favorite dessert in the WORD! You have got to try it if you love dark chocolate!
The drinks were wonderful. Service outstanding and food was mediocre at best.
Food was delicious...service was terrible. Had to flag our waitress down multiple time. We ordered a bottle of wine but we were half way through our dinner before it came. Overall an ok experience...wouldn’t go back though.
Love, love, love Nola and you will, too. Great food and service. Still a New Orleans great dinner.
Great reinvention. Pizza bar and regular bar awesome additions to this New Orleans mainstay...