NM Cafe at Neiman Marcus - Walnut Creek

4.6
437 reviews
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$30 and under
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Contemporary American
Breakfast with Santa is a long tradition at Neiman Marcus restaurants as the families gather to celebrate the holidays with family, friends and Santa of course!

Appetite for excellence. Take lunching to the next level at NM Cafe®, our elegant restaurant at Neiman Marcus Walnut Creek. Retreat to a refined atmosphere with an innovative menu selection.

Let the NM Cafe® host your next Baby or Bridal Shower. We have the perfect atmosphere and menu for you and your guests.
What 437 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.4
food
4.5
service
4.5
ambience
4.0
value
Noise · Moderate
90% of people would recommend it to a friend
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OT
San Francisco
47 reviews
Dined a day ago
Overall 5food 5service 5ambience 5

Wait staff was wonderful and the food delicious! Always a pleasure! Thank you!

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LR
San Francisco
9 reviews
Dined on March 16, 2019
Overall 5food 5service 5ambience 2

The food and service is very high quality. Too many people bring their children and let them run around and this is very disturbing. It has happened every time I have had lunch there.

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GG
San Francisco
10 reviews
Dined on March 15, 2019
Overall 5food 3service 4ambience 4

The café is a lovely setting for a ladies lunch with friends. The food was just very average, bland and uninteresting. Usually the popovers are superb, but were cold and lackluster. The burger had too much going on......and the meat was overcooked to my order. Still, a nice place to meet with friends.

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m
Los Angeles
18 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 5

Always a great experience, food was very good , service from our server the best ever!!

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DJ
San Francisco
3 reviews
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

This branch of the Neiman Marcus restaurants is consistently good. Having grown up with my Mother taking me out of school to attend fashion show luncheons at I. Magnin and Bullock's Wilshire in the 1950's, I have a special fondness for having lunch in an upscale department store. The Rotunda in NM San Francisco is a spectacular setting but there are too many tables and a rushed atmosphere that make the actual meal hit and miss. Walnut Creek is smaller and, while lacking the ambience of the Rotunda, its staff are better able to maintain quality control. No one expects haute cuisine but that's not the charm of a shopping lunch.

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m
San Francisco
10 reviews
Dined on March 8, 2019
Overall 4food 3service 5ambience 4

Great place for lunch with a friend.

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k
San Francisco
20 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 4

It is a very nice place for lunch. Some nice complimentary touches plus our meal was delicious with good presentation
Would go back here

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OT
San Francisco
5 reviews
Dined on March 1, 2019
Overall 4food 3service 3ambience 3

Food was just OK, I had the salmon special, fish was cooked perfect but it was just sooo bland. My friend had a salad &added shrimp very pricey for what we had, but it is Neiman .Server drove us nuts..... first he was very chatty & second every time he was leaving the table he would say “pardon me”, very annoying,

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KC
1 review
Dined on February 26, 2019
Overall 5food 5service 5ambience 5

Service is welcoming, attentive and gracious, a combination rarely found elsewhere. All of the food was fresh, flavorful and a delight. Perfect for special occasions or any lunchtime gathering.

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KR
San Francisco
6 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

I took a friend there who had never been to the cafe. Our server, Csrlito, was so friendly and we really enjoyed our lunch!

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BB
San Francisco
22 reviews
Dined on February 22, 2019
Overall 5food 5service 5ambience 5

My friend and I went to the NM Cafe to celebrate my Birthday. I cannot think of a better way to do that. Everything was perfection from the popover to the celebratory Birthday cake at the end.

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SH
San Francisco
26 reviews
Dined on February 21, 2019
Overall 5food 5service 5ambience 5

Wonderful team and great service; who could ask for more?!

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a
San Francisco
10 reviews
Dined on February 20, 2019
Overall 5food 5service 5ambience 5

Always enjoy our meals at NM Cafe!!

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DJ
San Francisco
4 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

We’ve used NM Cafes when shopping for 40 years. The Walnut Creek version is a little gem. Fine service, excellent food, small and cozy.

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a
San Francisco
11 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

We always enjoy lunch at NM Cafe; food is excellent, as is the service!

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f
San Francisco
11 reviews
Dined on February 14, 2019
Overall 5food 5service 4ambience 5

Lovely Valentine’s Day lunch.

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F
San Francisco
2 reviews
Dined on February 7, 2019
Overall 4food 1service 4ambience 5

We love the service! Food has gone downhill and the prices have gone up. Not sure if will go back again. The tacos were the worst I have had. Absolutely no flavor!! The service is always excellent! The dessert was delicious!

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KR
San Francisco
6 reviews
Dined on January 25, 2019
Overall 5food 5service 5ambience 5

Such a lovely place to have lunch with a friend! We had two lovely salads.

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S
San Francisco
38 reviews
Dined on January 21, 2019
Overall 2food 2service 2ambience 2

The food is not worth the price. It is a glorified cafe and the only good aspect of the meal was the bread.
My crab/shrimp salad was weak.

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G
Hawaii
65 reviews
Dined on January 18, 2019
Overall 5food 4service 5ambience 5

Carlito is the best waiter we have ever had serve us!

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OT
San Francisco
7 reviews
Dined on January 9, 2019
Overall 5food 4service 5ambience 5

Very fun birthday lunch. Service and presentation excellent. Lobster chowder highly recommended.

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DD
San Francisco
4 reviews
Dined on January 1, 2019
Overall 5food 4service 5ambience 5

First of all the warm, inviting staff always welcomes me and my family and friends making us feel special each time. They remember our names, last time we came and even our meal preferences. The wait staff will personalize any meal for you and also treats each and every one with kindness and respect which has become lacking in many restaurants today. This truly is a little gem of a restaurant.

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L
New York Area
7 reviews
Dined on December 28, 2018
Overall 2food 3service 1ambience 4

Waiter was so unprofessional...not even friendly or attentive. When we commented about how badly made an item was after a RE-do , he actually said “well, I didn’t make it”. Bad attitude. Find another line of work that doesn’t involve service! I expect more of Neiman Marcus.

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AL
San Francisco
2 reviews
Dined on December 28, 2018
Overall 3food 3service 2ambience 4

Waiter and maitre d were both insincere and lacks customer service

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OT
San Francisco
1 review
Dined on December 27, 2018
Overall 3food 5service 2ambience 4

The service was really slow. They were nice about it and gave us free cookies but it took an hour for us to get our food

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KA
San Francisco
7 reviews
Dined on December 22, 2018
Overall 4food 3service 4ambience 3

Fun to go to this place with girlfriends and have a drink and tuna tartare. Food can be on and off but the popovers are fun.

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OT
Kansas City
3 reviews
Dined on December 19, 2018
Overall 5food 5service 5ambience 5

Great service!

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CB
San Francisco
3 reviews
Dined on December 19, 2018
Overall 2food 1service 3ambience 3

Not my first lunch here at NM, but likely my last. Ahi tuna salad poor quality ahi. Fingerling potatoes sliced into bits almost unrecognizable. Table mate had a salad that she discarded tomatoes from as they were less than fresh. At the NM prices, this should not happen.

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T
New England
33 reviews
Dined on December 19, 2018
Overall 5food 5service 5ambience 5

Fabulous food and amazing service! Such a fun lunch outing with my daughter.

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C
Naples
3 reviews
Dined on December 15, 2018
Overall 5food 4service 5ambience 5

Everything was great! Ordered carrot cake to go. I was disappointed in the cake, it was too dry. We actually trashed 2 slices.

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P
San Francisco
41 reviews
Dined on December 15, 2018
Overall 3food 2service 2ambience 3

Rest was. Not crowded but slow service. Also salads had no dressing nor was it on the side had to ask!!! Food was fair, thing special. It is usually quiet but 4 teens ended that!

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BP
San Francisco
13 reviews
Dined on December 14, 2018
Overall 5food 5service 5ambience 5

Always good food and great service. I go often!!!!

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BM
Hawaii
1 review
Dined on December 14, 2018
Overall 4food 4service 3ambience 3

Do not order the Bloody Mary. It was not drinkable, even after we asked for additional tomato juice.
As usual the popovers were wonderful and the lunch very good.

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LM
San Francisco
4 reviews
Dined on December 13, 2018
Overall 3food 3service 2ambience 4

I'm very disappointed in this cafe today. I've been here before and have always had good service and food, but today was a miss on both marks.

The service was so slow it was excruciating. It took forever to be acknowledged by our server once we sat down and it was slow throughout the entire dining experience. We were seated at 1:10 for our 1 o'clock reservation and we didn't get out of the restaurant until 2:45. One of our guests wanted mayonnaise and mustard with his burger (which was cooked well done even though he ordered medium rare), so we requested them to our server. Ten minutes passed and we asked the server about the condiments and she said they were plating them. It was another 5 minutes before we flagged down the maitre d and she brought them right away upon our request. Our guest had almost finished half his burger before he got the condiments.

I wanted more sauce on my chicken milanese because there was literally probably 1 tablespoon of sauce mingled in under some couscous and it desperately needed more sauce (which was very bland I might add). I had asked the server but once again it was taking way too long, so I flagged down the matire d and asked her for the sauce. The matire d was the only one that appeared to care about our experience. At the end, our empty plates sat in front of us for about 20 minutes with no one checking in to see if we wanted coffee or the check.

In general, the food was horribly underseasoned, both with the burger and with the Chicken Milanese. The crab melt wasn't really a melt as the cheese wasn't melted. Very tiny sandwich, nothing special, hardly grilled at all...no wonder the cheese wasn't melted. Fenton's in Oakland has a much better crab melt.

Would I go back? Probably not. I would never want to have an experience as I did today. Not worth it!

They did take off the bill two desserts, so they obviously knew they missed the mark, however, I expect much more from this place.

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C
San Francisco
7 reviews
Dined on December 12, 2018
Overall 3food 4service 2ambience 3

My friend and I went for our annual Holiday celebration. We were very disappointed in the service , noise and presentation of the food. There clearly were not enough servers for the large holiday crowd. We sat for almost 15 minutes before even being asked if we would care for a beverage. The classic popover was cold and stale. The consume was very salty. There was absolutely nothing special about the meal, and it took almost two hours. I would not go back. For the alarming price, it truly was uninspired.

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MF
San Francisco
4 reviews
Dined on December 11, 2018
Overall 4food 5service 5ambience 4

Stellar service; delectable food!

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C
San Francisco
5 reviews
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

Lunch here is perfect any time of year. The food is fresh and delicious. It is a nice way to relax while shopping at Broadway Plaza in Walnut Creek.

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f
San Francisco
11 reviews
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

Great service

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MW
San Francisco
9 reviews
Dined on December 8, 2018
Overall 2food 2service 2ambience 4

We are very loyal to NM Cafe walnut creek and SF. We will be back, but last Saturday was not up to their standards. Service friendly but very slow (understaffed?) My wife's lunch was OK not great my burger was barely cooked and obvious they need to clean the grill. it tasted like charred grill. I should have sent back (would have been the first time doing so at NM for us), but I was starving. I ate it and was sick later in the day. With all that said, we will still go back. NM is a very special place for us for many years.

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d
Central Coast
5 reviews
Dined on December 6, 2018
Overall 2food 2service 4ambience 4

WAS Shocked at how the quality seemed to have gone down, the shrimp was old in the tacos. We love NM for lunch and it was the first time food had not tasted the way it used to

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