NM Cafe at Neiman Marcus - Walnut Creek
Appetite for excellence. Take lunching to the next level at NM Cafe®, our elegant restaurant at Neiman Marcus Walnut Creek. Retreat to a refined atmosphere with an innovative menu selection.
Let the NM Cafe® host your next Baby or Bridal Shower. We have the perfect atmosphere and menu for you and your guests.
Lovely Valentine’s Day lunch.
We love the service! Food has gone downhill and the prices have gone up. Not sure if will go back again. The tacos were the worst I have had. Absolutely no flavor!! The service is always excellent! The dessert was delicious!
Such a lovely place to have lunch with a friend! We had two lovely salads.
The food is not worth the price. It is a glorified cafe and the only good aspect of the meal was the bread.
My crab/shrimp salad was weak.
Carlito is the best waiter we have ever had serve us!
Very fun birthday lunch. Service and presentation excellent. Lobster chowder highly recommended.
First of all the warm, inviting staff always welcomes me and my family and friends making us feel special each time. They remember our names, last time we came and even our meal preferences. The wait staff will personalize any meal for you and also treats each and every one with kindness and respect which has become lacking in many restaurants today. This truly is a little gem of a restaurant.
Waiter was so unprofessional...not even friendly or attentive. When we commented about how badly made an item was after a RE-do , he actually said “well, I didn’t make it”. Bad attitude. Find another line of work that doesn’t involve service! I expect more of Neiman Marcus.
Waiter and maitre d were both insincere and lacks customer service
The service was really slow. They were nice about it and gave us free cookies but it took an hour for us to get our food
Not my first lunch here at NM, but likely my last. Ahi tuna salad poor quality ahi. Fingerling potatoes sliced into bits almost unrecognizable. Table mate had a salad that she discarded tomatoes from as they were less than fresh. At the NM prices, this should not happen.
Fabulous food and amazing service! Such a fun lunch outing with my daughter.
Everything was great! Ordered carrot cake to go. I was disappointed in the cake, it was too dry. We actually trashed 2 slices.
Rest was. Not crowded but slow service. Also salads had no dressing nor was it on the side had to ask!!! Food was fair, thing special. It is usually quiet but 4 teens ended that!
Always good food and great service. I go often!!!!
Do not order the Bloody Mary. It was not drinkable, even after we asked for additional tomato juice.
As usual the popovers were wonderful and the lunch very good.
I'm very disappointed in this cafe today. I've been here before and have always had good service and food, but today was a miss on both marks.
The service was so slow it was excruciating. It took forever to be acknowledged by our server once we sat down and it was slow throughout the entire dining experience. We were seated at 1:10 for our 1 o'clock reservation and we didn't get out of the restaurant until 2:45. One of our guests wanted mayonnaise and mustard with his burger (which was cooked well done even though he ordered medium rare), so we requested them to our server. Ten minutes passed and we asked the server about the condiments and she said they were plating them. It was another 5 minutes before we flagged down the maitre d and she brought them right away upon our request. Our guest had almost finished half his burger before he got the condiments.
I wanted more sauce on my chicken milanese because there was literally probably 1 tablespoon of sauce mingled in under some couscous and it desperately needed more sauce (which was very bland I might add). I had asked the server but once again it was taking way too long, so I flagged down the matire d and asked her for the sauce. The matire d was the only one that appeared to care about our experience. At the end, our empty plates sat in front of us for about 20 minutes with no one checking in to see if we wanted coffee or the check.
In general, the food was horribly underseasoned, both with the burger and with the Chicken Milanese. The crab melt wasn't really a melt as the cheese wasn't melted. Very tiny sandwich, nothing special, hardly grilled at all...no wonder the cheese wasn't melted. Fenton's in Oakland has a much better crab melt.
Would I go back? Probably not. I would never want to have an experience as I did today. Not worth it!
They did take off the bill two desserts, so they obviously knew they missed the mark, however, I expect much more from this place.
My friend and I went for our annual Holiday celebration. We were very disappointed in the service , noise and presentation of the food. There clearly were not enough servers for the large holiday crowd. We sat for almost 15 minutes before even being asked if we would care for a beverage. The classic popover was cold and stale. The consume was very salty. There was absolutely nothing special about the meal, and it took almost two hours. I would not go back. For the alarming price, it truly was uninspired.
Stellar service; delectable food!
Lunch here is perfect any time of year. The food is fresh and delicious. It is a nice way to relax while shopping at Broadway Plaza in Walnut Creek.
We are very loyal to NM Cafe walnut creek and SF. We will be back, but last Saturday was not up to their standards. Service friendly but very slow (understaffed?) My wife's lunch was OK not great my burger was barely cooked and obvious they need to clean the grill. it tasted like charred grill. I should have sent back (would have been the first time doing so at NM for us), but I was starving. I ate it and was sick later in the day. With all that said, we will still go back. NM is a very special place for us for many years.
WAS Shocked at how the quality seemed to have gone down, the shrimp was old in the tacos. We love NM for lunch and it was the first time food had not tasted the way it used to
Excellent lunch spot in downtown Walnut Creek. We loved the popovers and menu.
NOTE: low rating due to length of wait for our food. Their server did comp desert and coffee as an apology which is great customer service, but it took an hour for him to recognize that we had not been served and correct it. We had a reservation for 1:45 and were sat promptly. It took a couple of minutes for our server to arrive, but he was friendly and knowledgeable. We had been waiting over an hour- and the ladies at the table next to us had been trying to pay for about 15 minutes. We finally caught the attention of our server to let him know how long we had been waiting- we were chatting so it wasn’t horrible, but the lobster bisque and chicken sandwich with fries should not have taken that long. He apologized- our new food was out in about 10 minutes and the server comped dessert and coffee for the inconvenience- which was really great. The food itself was very tasty.
Superb lunch with my husband. We had shrimp tacos and they are served with a delectable “taco sauce” and the seared tuna salad which is a combination of delicious Mediterranean flavors. The service at the cafe is amazing. Carlos is fabulous and makes his guests feel extra special. As well, Marian does a great job of managing the Cafe always offering a smile and warm greeting and check in to ensure all is going well. Another delightful lunch. Love the Walnut Creek Cafe at NM.
Took two hours to get tacos and a slice of cake. They were running a little late for my reservation anyway, which at the end of lunch (1:30) is not that surprising. However, once seated it was 15 mins before someone took my order. Another long wait for the tacos to be brought out (tacos were great, though). I thought they were just a bit overloaded, maybe a large party had stayed much later than expected or something, but even once the restaurant had emptied out and there were more free tables than patrons I was kept waiting with a plate pushed to the side for 20 minutes without anyone approaching to clear or offer dessert. Eventually, I was asked if I wanted anything else. My coffee came quite quickly but it had cooled right off before the cake (which was a huge slice and really delightful) joined it. When I had food in front of me three people asked me in quick succession if everything was good, it's a pity they couldn't have had the same effort put into actually serving me. Disappointing.
LOVE to impress clients with lunch at NM Cafe!! Incredible food and extraordinary ambiance... all in a setting where we can hear each other talk!!
When I arrived early for my reservation, I asked if we might have a table in the corner next to the window but was told it was reserved. While I was seated at a different table, a couple who said they did not have reservations (I clearly heard them) were seated at the table I had asked for!
My 2 friends and I were disappointed in the food this time. My friends had the beet salad, which was mostly arugula, but only a few thin slices of beets. I had the lobster bisque, which I have always loved. It used to have a claw and some good chunks of lobster in a very good bisque. This time there were a few tiny pieces of lobster and the bisque was mostly potatoes, the flavour also was not as good. For the starters you get a small cup of bouillon and a popover, again used to be very good. This time the popovers were tough and the bouillon nothing as concentrated anymore. I hope that this decline is not permanent, as this is a very nice place to go to.
Great girls lunch but service is slow
Five star service. Food is great, especially the consommé and popovers that start
the meal. Taking all my friends!
The NM Cafe is so lovely and right there in the Broadway Plaza area of Walnut Creek. The Cafe is quiet, has a good menu for luncheon fare with comforting, delicious sandwiches, soups, larger entrees, cocktails, salads, etc. It is an oasis in the midst of sometimes frenetic, serious shopping in the Plaza area. The cafe is small, so reservations are a good idea.
Always a good lunch! The chicken broth and popovers before are the best!
Very good experience, but a little over priced. We had 2 salads and 3 cocktails. The bill came to $100.00.
We always enjoy their special hamburger and the chicken consume before. The waiters are the best!
Relaxing meal with attentive wait-staff and delicious salads.
The dining experience is always excellent in terms of atmosphere and food. We come here regulararly and always enjoy oursleves.
Absolutely delicious and a special experience as usual! Loved every minute!!