NM Cafe at Neiman Marcus - Palo Alto

4.6
242 reviews
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$30 and under
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Contemporary American
Delight in upscale contemporary cuisine served in a bright and airy atmosphere at the Palo Alto NM Café®. Before you dine, unwind with a cocktail or glass of wine from our full bar. From creative sandwiches to regionally inspired entrées and homemade desserts, you'll savor delectable fare all served by our warm and welcoming service staff.
What 242 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.0
value
Noise · Quiet
93% of people would recommend it to a friend
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C
San Francisco
22 reviews
Dined on May 6, 2019
Overall 5food 5service 5ambience 5

Excellent service. Delicious lunch

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C
San Francisco
1 review
Dined on May 2, 2019
Overall 5food 5service 5ambience 5

We come to NM Cafe because we love the popovers. The amuse bouche of chicken broth is so good. The popovers with strawberry butter is sublime. I can still imagine tasting them. We split the shrimp Cobb salad and the pear and Brie sandwich. The green goddess dressing is exceptional. Who doesn’t love warm Brie? Thank you for making my friend’s birthday lunch so memorable.

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M
San Francisco
24 reviews
Dined on April 23, 2019
Overall 5food 5service 5ambience 5

Always a great place to catch up with a good friend. We were there for 3 hours and there was no pressure on us to leave.

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p
San Francisco
14 reviews
Dined on April 22, 2019
Overall 3food 2service 5ambience 5

BLT very dry. Bread dry Fries delicious crispy well seasoned yummy. Ice tea good. Salad pecans very good

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OT
San Francisco
13 reviews
Dined on April 20, 2019
Overall 4food 4service 4ambience 4

Delicious food and excellent service. I would recommend the tables be a bit further apart from each other.

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BB
San Francisco
20 reviews
Dined on April 11, 2019
Overall 3food 2service 4ambience 3

First, there are very, very few items for a vegetarian, and none for a vegan. I decided on the quinoa salad minus the cheese with dressing on the side. While it was fair, it was mostly greens with little quinoa on it. When we arrived, they had no popovers. My friend and I stayed a long time, and much later (after I finished my salad) the popovers were ready. I had one for dessert, and it was great, the best I ever have had there. Their prices are getting so high, and my choices are very limited, so I am not sure I will return.

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AM
San Francisco
1 review
Dined on April 1, 2019
Overall 4food 4service 4ambience 4

it is always a classic dining experience, from the menu, service, ambiance, i've enjoyed for decades.

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WE
San Francisco
1 review
Dined on March 31, 2019
Overall 4food 3service 5ambience 5

Felt that for the price, the quality was not so wonderful.

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F
San Francisco
7 reviews
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Greeted with a smile- served a fabulous pop-over, meal was terrific and artistically presented. A perfect spot for lunch. Atmosphere is perfect as long as people are courteous to not talk too loud.

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S
Orange County
24 reviews
Dined on March 29, 2019
Overall 4food 4service 5ambience 4

Great service and very nice lunch. It was a good place to meet a friend for lunch whom I hadn’t seen in almost 2 years. The restaurant didn’t try to hurry us so we were able to have a leisurely lunch.

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OT
San Francisco
1 review
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

Lovely service. Amazing food.

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S
San Francisco
122 reviews
Dined on March 17, 2019
Overall 4food 4service 4ambience 4

Maria brought us the comp consomme (delish) My bff had tea & I had a cup of Boston clam chowder (so disappointed NO lobster bisque!) perked it up with a little fresh ground pepper. BFF had the classic chicken salad (I usually order this!) I had the Shrimp Cobb so yummy. Maria was an attentive serveur. I took half of mine to go just so we could swing by Lottie's for small batch ice cream. Lovely afternoon @ Stanford Shopping Centre.

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MP
San Francisco
6 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

Lovely spot to take a friend to lunch, beautifully appointed, delicious food, and you can make a reservation, park and hear each other.

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F
San Francisco
8 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

This place is the best! Friendly greeting, fast service. Can't beat the popover! Food is always served beautifully and is delicious. Warm and quiet atmosphere - just the way I like it.

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S
San Francisco
17 reviews
Dined on March 6, 2019
Overall 3food 1service 5ambience 4

My client had the Brie and Pear sandwich- it was horrible, bread was completely ridiculous...white bread that was soggy. taste was also horrible, she tried to disassemble and just eat basic pear and shredded Brie?? Not a good experience

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SW
San Francisco
13 reviews
Dined on March 5, 2019
Overall 5food 5service 5ambience 4

It is always a pleasure to lunch here! The popovers with strawberry butter and the cup of consumee to start are my favorite part of the meal. I had the grilled pear and Brie sandwich, which came with a nice tossed salad. The bread was so soft and fresh, and the combination of pear and Brie is so good! The service is always wonderful also. My favorite lunch spot on the peninsula.

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OT
San Francisco
3 reviews
Dined on March 4, 2019
Overall 5food 5service 5ambience 5

NM Café is always the ideal place to have lunch with a friend...excellent food, ideal staff, and a beautiful, quiet place for interesting conversation.

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c
San Francisco
3 reviews
Dined on February 24, 2019
Overall 4food 4service 5ambience 5

The cafe is a good place to have a leisurely lunch and the noise level is fairly low. The staff was very attentive and extremely pleasant, especially the hostess. The lunch itself was very good. You can't go wrong with consommé and a delicious popover to start. The sandwiches were very good, but a bit expensive for what you get. You don't really mind though because the popover and soup served in the beginning are quite filling!
The cheesecake was good, but the chocolate molten cake was scrumptious. Overall I would recommend the cafe and look forward to going again.

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P
San Francisco
6 reviews
Dined on February 20, 2019
Overall 2food 1service 2ambience 3

Terrible! Cold soup; poor quality lettuce. Will not return

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OT
San Francisco
1 review
Dined on February 19, 2019
Overall 5food 5service 2ambience 5

The service was poor.

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d
Palm Springs
1 review
Dined on February 14, 2019
Overall 5food 4service 5ambience 5

It is convenient and easy to get there. I like the choice on the menu and enjoy my popover and consommé to start.

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R
San Francisco
19 reviews
Dined on February 12, 2019
Overall 5food 5service 4ambience 4

A great place for an excellent lunch.

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OT
San Francisco
6 reviews
Dined on February 9, 2019
Overall 4food 5service 5ambience 5

Lunch at Neiman is so convenient when one is already shopping at the store. I meet friends there quite often because the food is good and it is so much more quiet than Nordstrom. Before, say 12:30pm, the restaurant is quiet. Then it starts to get more crowded and the noise level goes up. BUT, still not the annoying, cannot-carry-a-conversation kind of noise level. But then, I always try to get a ‘quiet’ table. And, when I see a huge crowd - say more than 8 people, and with children - I get a table far from them.

I’ve had many great meals at NM Cafe, and the staff is always pleasant and friendly staff. BTW, Ithe food got noticeably even better a couple of weeks ago. I made that comment and I understand that there is a new chef. Just want to mention that I notice the change. Food was tastier and the portions were more generous - all GOOD!!!! Thank you!

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S
San Francisco
28 reviews
Dined on February 1, 2019
Overall 5food 5service 4ambience 4

This is my mother first time dined at this café. She like the food as well as the service. we will come back

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S
San Francisco
91 reviews
Dined on January 29, 2019
Overall 4food 4service 4ambience 3

We eat there often because is in our neighborhood. I have noticed there is been an improvement in taste of food and variety. They just have to use less oil. Please keep improving and stay consistent.

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MA
San Francisco
1 review
Dined on January 27, 2019
Overall 5food 5service 5ambience 5

This is a restaurant we come for food with family and kids. Kids love this place with the food and services they provide. We love the chicken soup and puff over bread ! Good selections on salad too.

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AV
Denver
13 reviews
Dined on January 19, 2019
Overall 5food 5service 5ambience 4

Great food and service at our Cafe NM lunch. Loved it. Nice quiet environment, and we were able to be seated right away even on a busy Saturday.

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o
San Francisco
21 reviews
Dined on January 18, 2019
Overall 4food 4service 4ambience 5

My friends and I like NM Cafe for the location, easy parking, good food, popovers(!), and especially for its quiet ambience that allows for our extensive conversations.

It’s been a while since our previous lunch. Prices seem to have increased quite a bit for menu items that are a little less memorable.

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e
San Francisco
6 reviews
Dined on December 21, 2018
Overall 3food 4service 3ambience 3

I was disappointed that NM is now charging for a second cup is their outstanding broth. It along with the popovers is the main reason I go there.

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WI
Central Coast
6 reviews
Dined on December 20, 2018
Overall 5food 5service 5ambience 5

Everyone was friendly. Food delicious. Service very good. Pricy

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OT
San Francisco
30 reviews
Dined on December 19, 2018
Overall 4food 4service 4ambience 4

Six of us meet for an annual holiday lunch. We have been doing this for six years. Guess that means we really like it.

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M
San Francisco
24 reviews
Dined on December 8, 2018
Overall 5food 5service 4ambience 5

Great food, service was a little slow, maybe understaffed for a Saturday.

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J
San Francisco
4 reviews
Dined on December 4, 2018
Overall 3food 3service 3ambience 3

As a frequent diner at Neiman Marcus I have always found the ambiance, service, variety and quality of food to be excellent. My most recent visit, however, was a disappointment in terms of my reservations, service delivery and food quality for one entree in particular (pear and Brie sandwich) which was of poor quality and presentation. I did point out my specific areas of concern to the host at the end of the meal and he was equally concern and apologetic for my experience offering to do whatever was necessary to set things right which was more consistent with the high level of service I have experienced over the years.

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c
San Francisco
21 reviews
Dined on November 25, 2018
Overall 4food 5service 4ambience 3

Super good food in a cafe atmosphere. Of course in a lovely location inside Neiman Markus. Pricey, but worth a sludge for lunch once in while.

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QD
Seattle
5 reviews
Dined on November 24, 2018
Overall 3food 4service 2ambience 4

Below their usual standard

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G
San Francisco
1 review
Dined on November 23, 2018
Overall 3food 5service 3ambience 4

Food was great, servicxe too ecept we had reservation, but when we arrived we were told that despite we have reservation it is no table for us. We should sit at bar. Disappoitment! Why do you take reservations?

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F
Central Coast
21 reviews
Dined on November 23, 2018
Overall 5food 5service 5ambience 3

I have been to the NM Cafe for years with my daughter and granddaughter. It’s a yearly tradition we began after visiting Filoli. Service is always friendly and efficient. A nice experience.

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SM
Las Vegas
9 reviews
Dined on November 19, 2018
Overall 4food 5service 4ambience 3

Good food but a bit slow

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m
London
26 reviews
Dined on November 14, 2018
Overall 5food 4service 5ambience 5

I went to the NM Cafe in Palo Alto. It was busy but not full at noon on a Monday. I made a reservation anyway, but opted to sit at the bar as its quieter than the dining area. The bartender was quick to greet me, get drinks started and advise of specials. I love this place for a nice lunch as the food is good, service excellent and ambience festive! Seasonal cocktails are fun!

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J
1 review
Dined on November 10, 2018
Overall 5food 5service 5ambience 4

I've been twice for my birthday outing.
Love the salmon taco
Pop over and broth, nice touch.

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