NM Cafe at Neiman Marcus - Oakbrook
Let the NM Cafe host your next event. We have the perfect menu and atmosphere for you and your guests. Consider our dining room for your next bridal or baby shower, cocktail party or luncheon. We cater to your needs.
Perfect place to meet friends for lunch!!! Excellent service and wonderful food choices ..... then there are those wonderful Popovers they serve with strawberry butter! It certainly doesn’t get any better than that!!!
Our service today was not what we have Always experienced....BUT, the staff compensated accordingly....down a server, on a holiday, made everything slow...our hostess apologized and offered free dessert (which they provided to go!) and our server, who was completely overwhelmed as the only one in a full restaurant, was poised, sweet, and apologetic. We will continue to consider this one of our favorites, as we love the atmosphere and food, and have never had any reason to question our service before and felt well taken care of, by a staff that truly cares!!!!
This is my FAVORITE place to eat lunch. The chicken broth, popovers and service make it unlike any other. Thank you again to the wonderful staff who made my birthday perfect!
Great lunch choices, great service, great location
There was food residue on the table. When asked to clean it, the server was not happy! After sitting, I accidentally put my arm on the placemat only to find it was sticky from the previous person sitting there & had not been cleaned properly. The waiter had a lot of attitude about having to clean the dirty table yet again. The waist was anything but attentive. The food was average & it took forger to pay & leave! HORRIBLE...will not be returning even though I’ve been going to zodiac for the past 30 years! And definitely don’t recommend anyone else going either!
Give Carmen a raise! Best server ever
The birthday cake was a lovely and generous surise.
I feel like I’m in another place/vacation for a brief time. Excellent service and food.
Wonderful place for having lunch!!! Great Popovers!!!
The food is always great and very fresh. Perfect popovers and outstanding service.
We will return!
I think that Neiman Marcus cafe is an undiscovered treasure. it is always a great place for lunch with a friend. service is great and never hurried. the only drawback is that it is a little pricey
I have been here twice in the past month and both times the service was exceptional and the food delicious.
One of my very favorite places to take friends to lunch! Wonderful menu and always exceptional service!
Our waiter George was amazing. Very attentive & professional. His goal was obvious that he wanted us to have a relaxing & wonderful lunch. We sat for almost 3 hours! One never feels rushed there like some restaurants in the area. Food was excellent and fresh. The managers, Sherry & Geyer are always so friendly and caring.
Third time to visit and this was not the best. Waiter brought two incorrect dishes. He was difficult to understand and regrettably it appeared we were too. Service was brusque and without the friendliness of previous occasions.
When my daughter comes into town, NMCafe is our place to lunch/brunch. Food is prepared so fresh and plates are beautiful. Service is always good.
Excellent food and service! This place is always great and we will return.
Every Christmas I shop with my GFs and we have lunch at the NM cafe- it’s a lovely way to finish our shopping excursion!
NM Cafe is always a treat! Service is excellent & food delicious. Popovers are wonderful!
This is one of my favorite lunch spots, food is good and the ambiance is very nice. This week on both occasions I was there service was very slow. There appeared to be only one waiter for the entire restaurant. The other staff seemed to assist with rolls and clearing tables only. Our waiter was courteous and professional but needed more help- I recommend hiring more kitchen staff to handle the holiday rush
Hostess didn't acknowledge me while I stood at desk to check in for 10 minutes -she was at the desk at least 5 times, bringing dirty dishes, menus, checking with other people waiting to be seated. Only after she cleaned 3 tables & seated 3 parties, did she ask how she could help me.
My party was seated & there was no sign of a server in the room for 10 minutes. Finally she took our drink order & then she disappeared for another 10 minutes. Asked to place our order while she was still there but she said she'd be right back. 5 minutes later, she took our order, a salad & 2 crab cake burgers. Our food didn't come for 45 minutes. No one ever refilled our water glasses & waitress never returned to ask how was our food. My crab cake was awful, probably a frozen patty that was over toasted/baked in a toaster oven, mushy inside & breading rock hard. I asked hostess to take it away because our waitress was MIA again. I said I didn't want anything else--why would I want to wait another 45 minutes for my entree, & where was the kitchen, I asked, because the 2 servers were hardly ever in the dining room, the waiting was interminable. She said it was downstairs. She said lunch was complimentary & to come back again for another complimentary lunch--I will never return!! That cafe doesn't deserve any business & you can't pay me anything to get me to return. Shame on Neimans.
Our reservation was at 11:30 for 4 of us. We were seated right away, but didn’t leave the restaurant until a little after 2 pm due to exceptionally poor service. There are too many missteps to list here - but the key pain points were terribly slow service, unprofessional service and lack of urgency to remedy our experience. It’s the holidays and the restaurant became crowded, and it seemed they were understaffed. But we consistently had to remind the staff about our order; check in on the readiness of our food; ask for our champagne to be opened and poured after it sat table side for nearly 20 minutes; and remind our server that we had ordered dessert (that hadn’t yet arrived) when our bill was brought to the table. There were no apologies or efforts to smooth over our experience. In any other situation I would have elevated to a manager, but it was clear that no one was in charge. I usually love visiting NM Cafe, but this experience was a terrible disappointment and I’m reluctant to return.
Food was excellent and the service was exceptional. This my go to place for a great lunch.
Overall the food is very good, the decor is very cold and outdated. The menus are filthy & the service while very polite was slow beyond words.
The entire staff makes my experience worth it.
The food is excellent.
The smiles are vast.
The ambiance is perfect.
It is my to go place.
I am always greeted with a smile.
One of the best places for lunch!!! Their Popovers are the Best!!! 5*’s
We plan our day of shopping to be at the NM Cafe for lunch. The food and service are always excellent!
The staff was very attentive. They gave suggestions and couldn't have been more helpful. 3 of us met for lunch and already booked another lunch date!
One of my "go to" places in Oak Brook. Great for a quiet lunch with create and inspiring menu options.
What a beautiful environment to relax and enjoy a delicious lunch! Sherry & Geyer greeted us like old treasured friends!
The butternut squash soup is by far the best ever.
My friend had the chicken salad and said it was fresh & delicious. George our waiter was superb & attentive.
A must for dessert is the Poppie Mango cake.
Top notch all around!
Great experience. The only negative is that the wait staff hovered a bit.
Absolutely the best place to lunch in the western suburbs! My favorite restaurant to lunch solo or with friends. The NM Cafe team is extremely professional, friendly with outstanding customer service! Starts at the top with Sherry & Geyer. They have developed a top notch excellent team.
The food is consistently delicious & fresh!
Thank you for always providing an amazing experience!
I took my mother-in-law for lunch & had so much fun! I hadn’t been there since they moved upstairs - and happened to mention that - so they gave us free cookies for coming back! Really friendly service!
Had a very ice lunch - terrific shrimp salad. The service was sketchy and slow even though there weren’t many people in the cafe. I’d go again and hope for better service.
Forgot about this “hidden gem”! Excellent food and outstanding service!
What a wonderful dining experience from start to finish . The service was great . George our waiter was excellent. An asset the NM cafe as well as the other staff today . Very attentive .
Celebrated a birthday during a Monday 12-1 PM lunch hour. Loved the decor, and there were three other parties dining at the time we were seated. Besides the complimentary chicken broth and popovers with strawberry butter, I appreciated the freshness of the both the fruit and salad that accompanied my dish. I also wanted to recognize the excellent customer service Sherry provided. Because of Sherry, I plan on dining again at NM Cafe.
One of the best places for lunch!!! Their popovers are the Best Even!!! 5*
My kids and I just love a lunch at the NM cafe! When at Oak Brook Center to do a little shopping, we love to make this our , “ Go To”, Place for a healthy lunch! The service is always perfect and never do we feel uncomfortable there! My kids kids love the popovers and strawberry butter! I highly recommend!!
Wonderful selections , great service , wonderful food
Perfect choice for gathering with friends or family. Friendly, relaxed staff allows you to enjoy your leisurely lunch & conversation with friends without pushing you to order or to turn over the table. Our table of 5 sat for 2.5 hours (we did leave a nice tip) enjoying our salads & quiche, glasses refilled without asking, signature popovers with strawberry butter & starter of Chicken Broth are reason enough to add NM Cafe to your short list for lunch or dinner.