NM Cafe at Neiman Marcus - Oakbrook

4.1
276 Reviews
$30 and under
Contemporary American

Top Tags:

Afternoon Coffee
Afternoon Tea
THE NM CAFE located in Neiman Marcus OAKBROOK is open to socially distanced seating, in accordance with local jurisdiction guidelines.

Laid-back luxe. Experience delightful dishes in a casual, contemporary atmosphere at THE NM CAFE® OAKBROOK. Muted lighting and understated, modern decor create the perfect environment for a midday retreat. Whether dining with a group or simply ordering upscale take-out, expect delectable food and exceptional service that is synonymous with Neiman Marcus.

Check us out on Postmates - get your Popovers and more delivered!

Let THE NM CAFE® host your next Baby or Bridal Shower. We have the perfect atmosphere and menu for you and your guests.

Support NM Cafe at Neiman Marcus - Oakbrook during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
What 276 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
3.9
food
4.1
service
4.1
ambience
3.8
value
Noise · Moderate
100% of people would recommend it to a friend
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BC
BonnieC
Chicago
1 review
Dined on July 23, 2021
Overall5food5service5ambience5

Waiter was alone. Did not have help. Not his fault but sad commentary on post Covid employment situation.

BH
BarbaraH
Chicago
18 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Lovely lunch experience. Quiet and peaceful with light luncheon fare.

OT
vipOpenTable Diner
Chicago
3 reviews
Dined on June 30, 2021
Overall3food3service1ambience2

Very short staffed, felt bad for the servers & there was a lot of waiting. Wouldn’t rush to go back unless there were more staff hired

OT
vipOpenTable Diner
Chicago
103 reviews
Dined on May 21, 2021
Overall2food1service3ambience5

Menu is to limited they need to add more options
Salad was plain n sad for the money

SA
vipSA12
Chicago
31 reviews
Dined on May 19, 2021
Overall2food3service2ambience3

Very sad. We love this restaurant, and it was my sons birthday and he was excited to see that it was reopened.
Our popovers were burnt. We weren't given soup (and other tables were). My son didn't want to make a fuss, and he said it's ok the waiter is busy he has all the tables. Which was true... so we just let it go. The waiter offered my son an additional popover and my son was excited but he never brought it to him. The menu was scarce. Only salad and chicken/seafood salad sandwiches. Just a disappointment all around. Will I come back? Maybe.. with the hope the management helps this poor waiter out and gets more staff and gets the menu back. This used to be such a good place. Please make it come back!!

OT
OpenTable Diner
Chicago
6 reviews
Dined on May 4, 2021
Overall1food1service5ambience3

This has been a staple in our luncheons .. The server we had was our usual person he is awesome. The menu is even more limited then it was and they offered us 2 salads and a tuna salad sandwich .. They were out of chicken salad and had one scoop left of lobster salad .. The broth which is a staple was disgusting .. Watered down and the popovers overcooked ..strawberry butter no taste .. We had a Cesar salad which actually was a plate of hard kale and Cesar dressing .. Horrible .. There was a table next to us who also was complaining.They were regulars also .. In my opinion they should not even be open .I spoke with a manger who said they will eventually get back to how they were .. I find that hard to believe .. They won’t see me again

OT
OpenTable Diner
Chicago
1 review
Dined on February 29, 2020
Overall5food5service5ambience5

Great food and service

ET
vipElaineT
Chicago
28 reviews
Dined on February 25, 2020
Overall5food5service5ambience5

The Cafe was the perfect place for a ladies luncheon. Very enjoyable and great service!

B
vipBailey
Chicago
91 reviews
Dined on February 15, 2020
Overall5food5service5ambience4

I forget this restaurant exists. It's a hidden gem. Delicious signature complimentary chicken broth and popovers with strawberry butter. Had the chicken and tuna salad with the side salad. Delicious - I need the recipe for the dressing!!!

Our server was very attentive!.

LD
LizD
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Hidden gem for daytime dining in Oakbrook Mall. Food, service and ambience are top notch. Lots of gluten-free and other dietary offerings, which was a surprising “plus.” Menu has a great selection of fresh and healthy offerings. I had the salmon plate on the main menu and it was amazing! There are many other menu options that I definitely want to try. Be sure to make a visit next time you’re looking for a place to eat in the mall. You won’t regret it!

F
vipFriendswhobrunch
Chicago
1 review
Dined on February 8, 2020
Overall5food5service5ambience4

Our server was amazing! Thank you for making my friend's b-day so special!

CM
CarolM
Chicago
7 reviews
Dined on January 16, 2020
Overall5food5service5ambience5

The food is always excellent with such great service. Love the broth and popovers when you first sit down. I always feel pampered when I go to NM Cafe.

OT
OpenTable Diner
Chicago
1 review
Dined on January 13, 2020
Overall5food5service5ambience5

Wonderful service and ambiance. Great place to meet friends for lunch. Not rushed and staff is very accommodating.

AS
AnnS
Chicago
15 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

I am always please with the service and the food at NM Cafe!

k
kepviolin
Chicago
8 reviews
Dined on January 3, 2020
Overall4food5service4ambience4

It was better than last time. Our waiter was attentive but needs to improve his English. Over all, a 4+.
Better than last time I dined here.

I waited 5 minutes to be acknowledged by the hostess who was doing napkins. I mentioned her I had been waiting and her answer? “No you weren’t.” Dressed in skinny, tight stretch jeans and a casual flowered blouse was not exactly what I would expect a Neiman employee wearing to greet guests. The hostess should wear black and white like the rest of the staff. Maybe she could help bus tables, walk around with water pitcher, coffee? I have dined here many, many years since Zodiac Cafe in the lower level. Food has always been fresh and great! This is why I have kept coming.

NM Cafe at Neiman Marcus - Oakbrook
Responded on January 6, 2020

Kepviolin- We are grateful to hear that you had great time when you visited us last! We greatly appreciate you taking the time to share your perspective on what we can do to improve the experience that we deliver to our guests here at NM Café in Oak Brook. I have addressed your concerns with the appropriate staff and we can not thank you enough for your business! We look forward to seeing you soon!

Report
PS
PatS
Chicago
1 review
Dined on January 2, 2020
Overall5food4service5ambience5

Excellent service I would go back and try something else. Had shrimp tacos and the shells were chewy almost rubbery. Just ate the inside of what I took home. Bread fabulous and the broth a nice touch.

m
missy
Chicago
16 reviews
Dined on December 29, 2019
Overall4food4service5ambience5

Annual holiday lunch with my granddaughters. Food was good but children’s grilled cheeses were over grilled and on very hard wheat bread. That made it hard for them to bite and chew. Should have sent them back.

OT
OpenTable Diner
Chicago
1 review
Dined on December 26, 2019
Overall5food5service5ambience5

Hi,
Celebrating our annual in between Christmas and New Year’s luncheon with the family.
Only complaint was the service was a little slow.
After placing our order it took over 40 minutes to have the items brought.
And the place was not that busy.

We did have a lot of pop overs and consommé but waiting for the food it felt a little too long.

MH
MHWRB
Chicago
39 reviews
Dined on December 23, 2019
Overall5food4service5ambience5

Thoroughly enjoy Neiman Marcus for lunch. Service is always stellar and the food is consistently good. If you want a nice place out of the madding crowds this is the place to go

OT
vipOpenTable Diner
Chicago
25 reviews
Dined on December 18, 2019
Overall2food2service2ambience3

We have been going here for years and the food and service have gotten worse and worse. We said the last time we went that we wouldn’t return but a year later decided to give it another shot. Service takes forever, our food was incorrect not once or twice but three times! This is such a disappointment- NM Cafe needs serious help- restore it back to the way it was!

MM
MikeM
Denver
5 reviews
Dined on December 17, 2019
Overall5food5service5ambience5

Neiman Marcus Cafe is always lovely and the food is outstanding. Lovely place to take a friend.

CP
CP66
Chicago
19 reviews
Dined on December 13, 2019
Overall5food4service5ambience5

A terrific lunch spot.

RG
vipRGMD
Chicago
137 reviews
Dined on December 11, 2019
Overall5food5service5ambience5

Great place for lunch at any time! Great food and those wonderful popovers .... need I say any more!!!

KL
vipKateL
Washington DC
4 reviews
Dined on December 8, 2019
Overall5food5service5ambience5

It's always a treat to go to NM Cafe. Food, service, and setting, are always a treat. My daughter and I started our marathon Christmas shopping with lunch at the NM cafe. Thank you!

PS
vipProfessorSunshine
Chicago
24 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

Wonderful, secluded setting, away from the hustle & bustle of holiday shoppers. Delicious food, excellent service, and attention to details. Thank you NM Cafe and have a delightful & successful holiday season!

AK
vipAileenK
Washington DC
64 reviews
Dined on November 27, 2019
Overall1food1service1ambience2

have been here many times and loved the food and service, but this time was so disappointed. There were only 3 tables filled upon arrival and we had to wait over an hour for our lunch for 4 which was simple salads and a quiche. Service was terribly slow, we had to call waiter over a few times, he took other's orders (restaurant started to fill up) before ours, despite us arriving prior, that was frustrating. My mother ordered coffee and it took nearly 15 min to get it. Our lunches were missing a few ingredients from the original menu. Normally we love the cafe here but upon this day, something was quite off. The manager should have done a better job of helping out and with what we're paying for lunch, we were so disappointed with the food and service. Not sure we want to come back to the Neimans cafe in the future?

SC
vipSherryC
Chicago
3 reviews
Dined on November 1, 2019
Overall5food5service5ambience4

We were there to celebrate a Birthday. We had a wonderful time. We were not rushed and our server and staff were attentive and they made sure we were well taken care of. I would highly recommend a meal with them.

WL
vipWendyL
Chicago
8 reviews
Dined on October 28, 2019
Overall1food1service1ambience5

Worst meal ever had an NM Cafe. Terrible service, cold popovers, salmon was hammered. It was a birthday celebration and we had to leave before dessert because the service was so bad. Couldn’t even get a cup of coffee!

OT
vipOpenTable Diner
Chicago
1 review
Dined on October 9, 2019
Overall5food5service5ambience5

It was to celebrate a friends birthday.

k
kepviolin
Chicago
8 reviews
Dined on October 4, 2019
Overall3food5service1ambience4

Our server was terrible.My daughter and I dine regularly when she comes in from NYC. The food is good and consistent. However, we arrived at 1:45pm on a Friday and the dining room was a mess. Dirty tables everywhere. The young woman clearing the tables was clearly “high,” making several trips with one glass? The hostess did not know what to do do. The waiter took 25 minutes to approach our table. We ordered immediately. Several tables walked in and were served 20 minutes before us. What the heck? Then, our waiter brought us the wrong food?

It finally worked out and of course, our meals were spot on !Thank goodness we were not in any rush but we arrived 1:45 and left at 3:30! The waiter apologized and said, “Please accept dessert on the house ?” Okay, we ordered 2 NM choc chip cookie to go.
I tipped him 20% thinking he tried. NOT!😡The chocolate chip cookies were BURNT, placed in a special box. Really?
We have dined here even when it was Zodiac Cafe in the lower level. So disappointed. We were so upset looking forward to the cookies and they were clearly dark brown and burnt. I would not recommend dining here until they get their act back together.

DS
vipDianeS
Chicago
2 reviews
Dined on September 30, 2019
Overall5food5service5ambience5

Birthday lunch

DM
DaMan
Orlando
1 review
Dined on September 29, 2019
Overall5food5service3ambience5

I love coming here for a relaxing lunch. It's become my "happy place"

t
vipteeolsen
Chicago
45 reviews
Dined on September 27, 2019
Overall4food4service4ambience5

Our waiter was very accommodating. The hostess promptly and cheerfully relayed a message to me about the delay of my dining partner, which I appreciated.
Love the ambiance and the conversation-friendly Cafe!!

JE
vipJaneE
Chicago
16 reviews
Dined on September 17, 2019
Overall5food5service5ambience5

Perfect place to meet your favorite friends. Delicious food and drink. Thank you for moving out of the basement!

SA
vipSA12
Chicago
31 reviews
Dined on September 7, 2019
Overall5food5service5ambience5

Love the staff.

Came for the popovers and strawberry butter but the whole experience was wonderful:-)

w
vipwalkycat
Chicago
123 reviews
Dined on September 6, 2019
Overall4food4service5ambience4

It’s a nice place for lunch at the mall with better scenery than most places. The salads and the tacos with shrimp were good. Lots of drink choices and the coffees are great. Service was good as well.

OT
vipOpenTable Diner
Chicago
2 reviews
Dined on September 6, 2019
Overall5food5service5ambience5

We had a wonderful luncheon. Very relaxed, no rushing us out.

RG
vipRGMD
Chicago
137 reviews
Dined on August 22, 2019
Overall5food5service5ambience5

One of my most favorite restaurants in Oak Brook for meeting friends for lunch! Lovely service,atmosphere and wonderful food and I must mention those wonderful fresh baked popovers which they serve with strawberry butter!!!

OT
OpenTable Diner
Chicago
4 reviews
Dined on August 14, 2019
Overall5food5service5ambience5

Food and service outstanding; staff very professional.

TM
TerryM
Chicago
1 review
Dined on August 13, 2019
Overall4food4service4ambience4

I had a glass of white wine for $12 with my lunch. It was a small pour for such a price. That is why I could not give a full five star review . I still tipped our waitress generously.

FAQs

NM Cafe at Neiman Marcus - Oakbrook offers takeout which you can order by calling the restaurant at (630) 586-3150.

NM Cafe at Neiman Marcus - Oakbrook is rated 4.1 stars by 276 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.