NIU has been a favorite of mine for many years; I absulutely love this place! My last visit was a bit disappointing due to very poor service from the waiter. I will keep his identity concealed, but this is where our service fell very short: 1) major deduction due to him not even noticing that we had issues with one of our dishes and he never came back to the table to check on us until it was time to pay, 2) bringing our food and no silverware leaving us to try to flag down a bus boy, 3) Not knowing the answer to a question about one of the ingredients in the ramen. The food at this place is wonderful and filled with flavor which fortunately made me be able to look past our waiters errors. Hands down one of the best places for sushi, noodles, and unique appetizers! Despite my one pretty awful experience with a waiter, I will be returning in the near future.
Good place. Good food. Solid 4/5.
Food and drinks beautifully prepared yummy!
Terrific dinner at a very fair price in a lovely place. Also a great spot for dinner before going to Winter's jazz club, just a block away.
Good sushi and great service. We just had miso soup and nigiri and both were very good.
Good Experience. Good sushi. Sesame chicken was good. Did not care for the iced tea. Nice bathrooms. Service was remarkable. Solid 8/10 overall . Would eat again. Would recommend to family and friends.
Food is great but portions are too big, smaller portions will look more appealing...
Just really dark and loud.
Wonderful sushi! Will be back!
Lighting level is pretty dim
When we checked in with our reservation, the hostess asked us to wait, but the restaurant was half empty. Others came for pick up and were taken care of and some walked in and were then sat before us?! Once seated in the dimly lit, large space, I noticed the leather seats were very worn down and the table- diner-style faux wood tables- were also chipped. I became concerned about the food- it is sushi afterall. The menu, however was really good. Lots of options for my whole family (we were celebrating my daughter's bday). Our waiter arrived. He seemed very unsure of how to greet us. He wasn't able to explain items like the tea options. But it was more than that as the meal went on. 1) he took my miso with my spoon still in the bowl, not on the side, i wasn't done. 2) He never cleared our other empty appetizer dish before bringing 2 of the 4 entrees. My daughter and I sat with our maki waiting for the rest of our family's hot dishes. I will say the food was very good! Really- great rolls, nice tempura, fluff lobster rice. 3) Then when we weren't even all finished eating he asked if we wanted anything else. I said no thanks. And he dropped the check. WE WERE STILL EATING?! No plates had been cleared and he wasn't done with his shift. He continued to take tables. When the table was cleared- not by him- but a non english speaking busser, whom i asked for a dessert menu b/c as i said in the reservation- it was my daughter's bday- the mgr gave us the menu. We ordered a simple cake. It took 10 minutes to serve? We asked and he said the kitchen was working on it??? finally, after finishing the cake, we placed our credit card in the bill fold. He took it...and only then added the cake, rather than before. it was the oddest thing. And yet, I still over tipped! because i worked in food service for several years and know how hard it can be. As we left I told a different hostess that 3 stalls in the women's restroom didn't have TP and that he needed more training.
Sushi rolls came out quickly, service was speedy. It was a bit dark in the back booths and the music was hard to talk and hear over. Overall a nice dinner on a night out.
I usually get sushi, but went with the ramen. It was fantastic and as good as ramen from allleys in japan. My wife and kids had sashimi and some specialty rolls. They were in heaven.
We went for our Christmas dinner and everything was perfect!
Went here last night with my family it was easy to get reservation and the place is walking distance to our hotel at the Sheraton Grand. The ambiance was great and clean. The servers were great until our waiter forgot my order and I had to remind him. I got my dinner but my kids and my husband finished eating while I’m still working on mine. The server made up for it by giving us 10% off total bill, I think that was a good gesture. The food was ok but the dessert was delicious. My kids love the mochi ice cream.
Small fish is good, Rameon is not greasy and tasty.
Please bring back paper towels in restrooms please
Spoiled by the smell of the lake sadly
We have been to Niu several times and it's one of our favorite restaurants in Chicago. It's relatively easy to get a reservation at even on a weekend. The fish tastes very fresh and the presentation is always very nice. I'd recommend Niu to anyone looking for good sushi in Chicago without a hassle getting a table. Delicious!
Just into town in Chicago and went looking for sushi for lunch near my hotel. Was able to get in for the lunch specials served before 3pm. Sushi assortment was 4 nice sized nigiri and a maki made out of shredded mystery fish. with salad and miso. Spider roll was half soft shell crab and half shredded mystery fish. It was okay, not great, but not bad for the money. Ingredients were fresh.
Great asian fusion menu. Right next to AMC 21 cinema. Great place to before orcafter catching a flick
Great service. Excellent food. Wonderful atmosphere.
Perfect meal with Sofia our attentive waitress
Food was perfect and nicely presented
Host and server we’re not spontaneous. Host threw menus on table and walked away. Never knew my server name until the bill came. Food was great but will not return.
It was great! Sushi was excellent!
We were in Chicago for the Thanksgiving Day Parade that our son was marching in. Not knowing what would be open on Thanksgiving we gave NIU a try and were very happy we did!! Great food, ambiance, service!! Will definitely be back next time we are in Chi-Town!
A mi esposa le encanto
Delicious and great service
The food was tasty, service was speedy, and the ambiance was nice.
Always in love with their sushi