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Sun 4:00PM - 10:30PM
Mon - Fri 8:00PM - 10:30PM
Sat 4:00PM - 10:30PM
Food was good. Atmosphere is basic bland hotel restaurant ambience. Service was AWOL. They took our order in a reasonable time, delivered it promptly and then we never saw anyone again, until we had to chase a busboy down to get the check. This was at 1:45 PM when the restaurant was 1/2 full, and many managers (but not servers) were milling about. Inexcusable. The only thing this restaurant is good for is being across the street from MSG, but I can't imagine being in a hurry here, because you'd miss your game/concert/etc.
Good food - Service was fine - decent business lunch spot
Service was excellent as was the food!
Convenient location for events at MSG.
Attentive staff accommodating so you can make your show/game on time
Great go to place.
Have been thwre for dinners, business lunches and never disappointed.
Good value. Inexpensive by city standards
Food is light and quite good. Service was excellent and price was reasonable ... good place to meet before a game or show at MSG
The restaurant was brightly lit but still enjoyable. The food and service were both fantastic. I was very delighted by the very reasonable cost for fine dining in New York City. The only reason for four stars was that the restaurant was a little noisy and hard to hear a conversation across the table. However, the reasonable prices and exceptional food was worth the noise
Birthday celebration. Dinner before concert. Service excellent . Food was delicious and hot ! Definitely return when we are in the area.
Our group of lifelong friends meets a few times a year in NYC for lunch. Two of us come in from NJ so the location across from Penn Station is an important factor. Love the food and service. Niles never disappoints!
Terribly slow service even though it was empty on Valentine's Day. Undercooked food. I would never go back
Perfect spot for a romantic dinner before a Knicks or Rangers game at the garden!!
Every year we go to New York in February to watch the Westminster Kennel Club Dog Show and always dine at the Niles at least two nights. The quality of the food and the service are excellent and consistent!
Went to Niles yesterday for breakfast/brunch before a Knicks game at MSG. Place was just across the street, and food was good and solid value - brunch for 4 was $80 with tax and tip
The Chilean Sea Bass was great!! Service was a little slow since we were there during shift change but overall good!
Great for dinner before seeing concert at MSG. Very convenient location to MSG, although service can be a little slow and you have to waive down a waiter for service. The wait staff is very attentive when you get their attention.
I loved the look of the bar area in the front and the private room on the side but not too impressed with the main dining area where I sat.
The service staff was attentive and friendly. The food tasty and prepared in a timely fashion.
Niles is a lovely restaurant, classy n comfortable at the same tine. Menu has a good selection of items. Been there 4 times n each time, and satisfied with my choice of entree every time. It can get loud with large groups but otherwise was quaint. The entrance is narrow n can be missed if u are walling to fast but the atmosphere after u go in is lovely.
The chicken and pasta dishes were very good. The bass however was not served as a steak but cut in 1/2 to the depth of a piece of flounder and they served the very narrow tail end as well. Our guest was not happy with his meal. We were disappointed as it was his 60th birthday. Not what was expected or promised by the server when he asked when he ordered. Two teas and a dessert were taken off the bill. I’m glad the person came to inquire about the meal.
Was very happy with the food and service . Striped bass is excellent . Atmosphere completely lacking any warmth.
First of all, I love the menu. I hadn't been to Niles for about a year and the menu has improved. Secondly, the food was great. We had burrata and sea bass and both were delicious, well-seasoned, etc. etc.
The best thing is that it is kitty-corner from Penn Station so as a person who has to schlep from NJ to see friends in New York, it is refreshingly convenient/easy/close.
Great!! I loved it.
Great location to meet since we arrived to nyc by NJT and LIRR.
We were seated on time. Restaraunt was not busy at 5:30 pm.
The Salmon dish was just ok. I be had better here. Two of us had the seafood over pasta which was very tasty. The short ribs were tasty as was the margarita pizza.
Service very attentive.
Excellent service and a varied menu. The food was great. The sea bass melted in my mouth and
my wife's steak was perfectly done.
Niles never disappoints. The wait-staff are friendly and flexible and always helpful. And the food is solidly good.
Ambiance nice. Staff pleasant. Food good. Service a little slow
Our family loves Niles. We live in Suffolk County. Anytime we come in on the LIRR we
make a reservation at Niles. Excellent food and service. Manager always stops by the
table to see how everything is going. Our granddaughter loves the pretzel chicken.
Please never take it off the menu. I always have a fish dish. Preparation is kind on
the eye and delicious.
We stayed at the hotel and decided to have brunch there before our show. The food was reasonably priced for NYC and the ambiance was nice. The service was a little slow as I had to quickly get my check and pay so we did not miss our curtain call. Would try maybe lunch or dinner here if we stay at the hotel again.
The server, Jorge A, was not very friendly or attentive at all. At one point he even threw the check on the table. I had previously been to this restaurant and enjoyed it. However, now I am not sure I will be back or continue to recommend this establishment. Very disappointing.
We selected Niles for its location near Madison Square Garden for dinner prior to a show. We were not disappointed. The food was excellent and the service was prompt but not rushed. I would recommend.
The food was incredible! The filet mignon , vegetables potatoes were cooked to perfection.
Ambiance was nice, coloring in the room was great. I have been to their bar many times, but never ate there. I was definitely missing something!!
Love this establishment. Always consistent as far as great food and service...
Going to Madison Square Garden so I chose Niles. Big room. Noisy. Parents let baby scream incessantly for 10 minutes. People changed their table. Staff did nothing. I understand that babies fuss but a responsible parent removes the child after two or three minutes. Staff should not allow one patron to dominate a room. Food ok but not special. Will try another next time I get Knick’s tickets.
The rib eye steak isn’t that good. The lobster bisque was good.
New Years Eve dinner before a show at MSG
Our server was great! Complimentary mimosa with brunch
We tasted two great fish main courses, great location just in front of the Madison Square Garden, great service
Not terrible, but definitely not worth the money. Crab cocktail was just not fresh. Restaurant appears to be a converted basement, with odd decor... like they tried to spruce it up, but didn't really succeed. Can still smell cigarette smoke from whatever it used to be.
Went there for breakfast on Christmas Day. Perhaps that was the problem.
The food was average without the typical components (i.e.- any place I've ever ordered steak and eggs, it would usually come with toast.....er not here....). The portions were a bit small, and the steak was a bit gristly. The staff was courteous but pretty absent minded. We had to ask for simple things several times (water refills, sugar.....pretty much anything).
The tab was higher than the value of the food.
Wonderful! Great place to eat if you are heading to Madison Square Gardens !
Excellent service. Food well prepared. Lovely atmosphere.
Menu items we enjoyed included scallop appetizer, lobster bisque, Chilean sea bass, and filet mignon. The filet was cooked perfectly, the sea bass was just right, and the apps were hearty and delicious. The service was unmatched and the contemporary ambiance was serene, perfect for conversation and good company. Highly recommended.