Nikko Japanese Restaurant
Fun place, energetic hosts and hostesses, great food
I was promised a special experience, however I was greeted with poor service and an overall poor experience.
Amazing experience service and food top notch I loved the owner who was caring so much for the customers trying to entertain everybody
The food here is really good but it is very loud. Also I made reservations for 7:30 and we still waited for almost an hour to be seated
We enjoyed the food, which was fast and the drinks were perfect. Our reservation was earlier in the night and we enjoyed the transition to when the DJ arrived. Two things I did not like was that the waitresses were rushing us out, particularly because I was still working on my drink. They did pick up the pace for food but were a bit forgetful with sauce, utensils and a few other minor details. We had a group of 18 and they overall did a fantastic job. I just wished they had not rushed us, to the point where they mention another group coming and it was at least another hour for it. I could have ordered another couple drinks at the very least if it had not felt rushed. Overall great food and ambience. Everyone enjoyed themselves!
Food was delicious, Service and ambiance very good but having a dj play loud music from 8 pm onwards with the Restaurant only half full was disturbing for conversation. Would recommend to go early if you want to chat and understand your company.
We were seated 40 mins after the reservation and 90 mins later we only received 1/2 the order. Great vibe but they focus on large parties.
Terrible service, slow and inattentive. Normally it’s great, however.
Joann made our daughter’s 18th birthday wonderful!! 😍
Only thing I don’t like about Nikko is the techno music.
Always a great time.
My husband and I had our 1st dining experience here for his birthday. We were not at all disappointed! Such a lively atmosphere with an ultra-lounge vibe. The sushi was so fresh! Drinks were great but a bit pricey. Service was overall, pretty good. Service could have been slightly more attentive. We’ll definitely be back with friends!
Everything is really good starting from the food and services just the volume is a little too loud understand the vibe but I can’t even have a conversation..
Food was great but service was slow.
Could have gotten better food at the mall for a way better price. Very noisy. Yelled the whole time at my husband who was sitting leg to leg in a booth.
My husband took me and our daughter out to celebrate a big race we completed earlier today. Everything was above par! Our server was amazing! He was super busy and still remained calm, professional and on top of our needs!
Great food but music so loud we could not talk
Great as always!!
Love it here ! Every time i go the vibes are great definitely enjoyed my time !
Food was great, but the service was horrible. Our server was rude, she came 15 min later after we sat down to ask for drinks or appetizers I said oh yeah we’ve been waiting for you and her reply was I’m here now what would you like. I didn’t expect that kind of response but I didn’t want my friends birthday to be ruined therefore I didn’t ask to speak to a manager. I would recommend their food but the service is awful.
Wonderful fun experience. Celebrated my daughters 30 birthday!!
Love Nikko. Always great food and a great time! Excellent
The restaurant was flooded due to a city pipe bursting. Water was everywhere, several inches high. Employees worked hard to clean up, but it ruined the entire night. The lights were bright instead of dimmed due to the water situation. They honestly should’ve closed for an hour or so, cleaned up, then invited patrons back in.
Owner was prejudice. She went to every table but the minority tables. We spent >$100 on our meal (2 people) and were treated as if we were in the back of the bus by the owner. We left a very gracious tip to the waitress but was very unimpressed by the owner, I’ve come here very frequently with my no man-minority friends and never received this treatment. Very bad experience tonight.
Great experience as always! We celebrated my wife’s birthday on a Saturday and really enjoyed the energy and service here!
The dinner menu items were overpriced for the amount of food and it tasted horrible. The service was poor because we told the waitress and she did nothing to accommodate us, not even send over the manager so we spent about $100 on food that we didn’t like. On the other hand, sushi was good & the environment was fun
It’s was a really cool spot.. love the food it’s my new place to go to ...
Did not enjoy the mackerel but that was a poor choice by me. Wife said sushi was terrific.
A wonderful gem! The sushi was exceptional along with steak and shrimp hibachi and the service was outstanding! Highly recommended. Everyday a different drink special we had 1/2 off saki night! Was fabulous!
A friend and I went for Charlotte restaurant week and everything was delicious! I ordered edamame, chef's selection of nigiri, and green tea ice cream. I will definitely be back.
The food is actually quite good. Unfortunately, the service is quite poor. It was a Saturday night, so of course expected a little delay. We ordered a second cocktail and it never arrived. Then they served the remaining food....they said it would be over. Finally we finished our food.....asked for the check....as the second round of drinks arrived. We asked for them to be taken off the check.....they argued. They took of one, but not sure why only one. It was way to loud to continue to try to fix the problem by arguing, so we paid for the other drinks anyway. I wish we hadn’t!!!!! We didn’t even get to drink them!!!!
My husband and I were trying out new places. I’d never been and he hadn’t been since they changed locations. He really enjoyed his sushi and I enjoyed the yaki soba 8 had. The apps were great too...his was shrimp and I had the yakitori(teriyaki chicken on a stick). We finished with dessert..he had mango ice cream and I had strawberry mochi ice cream...we both loved the dessert! The owner is still in her cowboy hat checking on people and making sure everyone is happy. I’m sure the music gets louder as the night goes on(which is expected) but it’s not intrusive during the 5:00 dining hour. It was good music too. The whole experience made me think of the Japanese and Korean dramas I watch when they are dining at upscale and trendy places...it was a great experience and I’d recommend it to anyone looking for the same.
Good food. Party atmosphere.
Always loved this spot but was very disappointed at the service or lack there of by the staff, and the owner. And the food was very subpar this visit. Quality over quantity, and they may have lost some good loyal customers!
Great food, really fun on the weekends and I would recommend this place to anyone looking for a great time.
My favorite restaurant in Charlotte hands down.
For me, Nikko’s isn’t about the food, it’s the experience. DJ playing some good music, everyone having a blast, dancing while they wait to get their tables. But the sushi.. eh. And slightly overpriced.
It was very loud , the waitress got our order wrong and missed my daughter's finance's dinner. My husband who ordered a dinner it came last after we were done with our sushi. Not attentive at all and it was for my daughter's birthday. Very disappointing...