Next Door by Wegmans

Excellent food and service!

We had a great sever Tanya. This sushi was phenomenal. My rudest and I ordered salads that for $10 were lackluster to day the least. It is as if a bag of salad was opened, dumped into our dishes with a scant amount of dressing and almonds. When our server asked - we were honest. She was great and offered us another salad which my guest tried, but it was equally underwhelming. Our server removed the salad from the bill. Two members of our party had dessert the crème brûlée and molten lava cake and were pleased. Overall a good experience. It is a restrictive menu if you don’t enjoy sushi or fish.

Very disappointing--as a previous and frequent diner, the food and amount per serving was significantly diminished. In the past, homemade/fresh bread and oil was offered but this has disappeared. The salad pre-meal was not served according to the menu--poor value, no vegetables of note and over-priced. The main dish, scallops came served with only three medium-sized scallops and although tasty and done well, left me hungry and eating my hubby's rice, which came with his meal. The scallops had zero side included, not even rice and three scallops was less than what one would normally be served as a main. The meal was expensive for what was served. We won't be returning. They need to lift their game big time. Also, the menu just isn't creative, and rarely changes.

Everything was amazing!!

Our evening and my rating were both saved by moving from an outdoor table to inside the dinning room. We started at a table on the patio with a clear view of the dirty linens and the smell of the dumpster from beyond an open gate. I mentioned that to the waitress and she said that closing the gate and the view/situation wasn't something she could help with and that she was "just pouring water". The view and smell became an issue so we returned to the hostess to ask for a table in the dining room. It was 5pm and the entire restaurant was empty. She checked for availability and was able to seat us although it wasn't with much graciousness.
Once we were seated we were very happy with the level of service and the food is always excellent. We were very happy to be able to enjoy our food inside in a lovely environment with friendly and efficient service. I have noticed time after time that the servers in the bar tend to be very unfriendly and act as if they are doing you a favor. It's always disappointing. However, in the dining room it is a different story. I'll skip the bar and patio and stick to the dining room.

The hostess and manager were hostile and offensive when they insisted that we reserved a 2 top table for our party of 3. Despite confirming our 3 person reservation and arriving early, the hostess insisted we were wrong even when shown our Open Table confirmation.
The waitstaff and food were excellent but the dining experience was destroyed by the front of the house. Avoid this restaurant Okay until management addresses this.
For the record, this is my forth time dining at Next Door this summer. I understand the current challenges with staffing and COVID protocols. Yet the problems with the hostess stand is persistent and reflects inadequate training and supervision. It is especially galling since Wegmans owns and operates Next Door.

One of the most pretentious restaurants in Rochester. Food is great though! Service excellent.

Hi,
I’d like to share my experience of this evening dinner.
I am a kind of regular customer, I have a lot of Open Table recorded reservation with Next Door.
I always enjoyed having dinner with you:

1) very good quality and probably best in Town Sushi food experience
2) very nice ambience
3) accurate and on Time service

But (but) this evening I was not particularly happy and satisfied for the following reasons:

1) On time service was not the same like in my past experiences (I sat down at the table at 6.45am and my order was served at 7.35am)
2) Inside the restaurant there was a very unpleasant smell of cooked food coming out of the kitchen, I think because of ventilation issues of the cooking equipment
3) I am back home with all of my clothes, my exposed body parts and my hair really smelling (quite disgusting experience)
4) I will have to send to a laundry center all of mine - my wife and my guest clothes with a significant cost for this.

Clearly not a great evening, really appreciate your feedback and remediation.

My son loves their food !

Excellent restaurant.

The service was very attentive and they did a great job however that’s personally not my style. I don’t like my water being refilled every sip I take, there is a way to be attentive without being invasive, other than that- 5 stars

Next Door by Wegmans has great food excellent service. Best margaritas in town!

Delicious food but smallish servings. The starter dishes were particularly good! Would recommend

Great meal and atmosphere.

Always amazing. Highly recommend!

Excellent service, menu and meal. I recommend this restaurant to anyone wants an excellent value and service

My daughter and I both became ill which marred our experience we have always enjoyed dining at Next Door

We waited an hour for sushi. Had to ask for bread and a water refill. Horrible service. Had the miso soup which was very salty. The smoke from the grill was awful and I felt like I was sitting next to a barbecue grill. We had to ask the busboy to check on our food after 50 minutes. When we were ready to walk out, the food appeared, but the waitress never came to apologize. She was very complacent. We refused the food, asked for the check for our wine, which took another ten minutes, and never had anyone approach us with an apology. The manager , Alyssa, looked directly at us from the back corner but did not come over. However, she came running after us while we were walking out and the waitress suddenly appeared with to-go containers with the sushi, which we refused. We were not offered an apology, but a complimentary dessert. Under normal circumstances, I would say it’s covid, but they were not busy and had plenty of staff. Next Door used to be on our favorites list, but I won’t be returning any time soon. I rarely write a negative review, but they need to step up their game.

excellent food, service, atmosphere. love this place

Great service
Great food

Next door by Wegmans always delivers amazing food, and is very serious with Celiac Disease! The red dragon roll is my favorite!

We were there for my mom's 82nd birthday. Sarah was our server and she was EXCELLENT!! Ask for her if you go! Bonus: Danny Wegman was also there eating dinner with his wife and they graciously stopped at our table to wish my mom happy birthday!

Best place to eat
Redd
Verns
next door Bar and grill
Rocco

Our waitress was amazing! Attentive without being overbearing. Absolutely impeccable service and great food.

Our second meal in two weeks! Still enjoyed everything as we did last time.

From the food to the ambiance to the service, everything was wonderful!

Birthday dinner for my 18yr old. Awesome experience as always here! Food is great, service with Ben is awesome!

In my opinion, best restaurant in rochester. Its expensive but its definitely a premium service and product.

Fantastic sushi and the spicy margarita was also delicious

Having been going there for years, but food (and service, Bethany!) has never been better. The Japanese influenced menu just hits the right balance, for us at least.

Celebrated our 9th wedding anniversary. Service was excellent, like always. Champaign was a very nice touch to cap off the evening. Highly recommend!

Amazing vegetarian bento box. Attentive but not intrusive service.

excellent as always. perfect for our anniversary celebration

Birthday celebration

Our entrees were very good. I had the Sashimi entree, my husband had the sea bass. Both were prepared well and tasted great. We will be back soon.

A return to an old and trusted favorite to meet long-lost friends.

Everything about our experience was amazing! The staff was warm and friendly and the food was fresh and delicious. One of the best dining experiences that I have had in years!

our first time trying next door, it did not disappoint - bar area was a little noisy but that OK Food was amazing and service was even better. Teresa took amazing care of us her energy is awesome! The manager Alyssa was welcoming and genuine. We will be back

We were seated in a private room, which was nice and quiet. The service was very good and we all enjoyed our meals. Everything was excellent!

The menu offered a variety of dishes, from the usual to the excitingly different. Our server, John, was attentive, helpful, and prompt. The food was delicious and we never felt either rushed or ignored.