Unfortunately, we had the same experience others have had. The poor service began at the door. The host looked at us and said "Oh you're early" Literally, that is what he said...
We were 20 mins early as this best suited our schedule and traffic. We told him we would be just fine at the wine bar as we were waiting for friends. He was the ONLY person for hosting, seating, and serving. He was no AT ALL friendly as he had no time. He NEVER smiled for our party of 4 or for others. When he served the food he left quickly. My grilled rack of lamb was over cooked...medium vs medium rare. He never came back so I was unable to ask for another dinner. He raced to service the entire restaurant so I was unable to flag him down and frankly, didn't have the heart.
When you walk in and he is again alone...turn around and leave because service will be poor and food may not be to your preference. At these prices, one deserves a better experience. No I will not be back, nor refer others.
Awesome meal and service. We are regulars and always leave happy.
Very nice ambiance for a date or for a small gathering with friends. Reasonably priced bottles of wine & delicious small plates & entrees cooked to your liking. I would definitely come back to try the outdoor seating or for a relaxed night out after a long week for some wine & nibbles.
All in all a good restaurant. The service can be a bit slow though. Each time we have gone it seems as if only one person is covering all of the tables. He also doesn't tend to smile much, just goes about his tasks in a brisk manner. Not overall a bad thing, just could use a bit more lightening up.
This restaurant is located in a sweet, old Victorian in downtown Hayward. It is one of the few remnants of the town's past. The owners are extremely lovely. We had a private party there almost two years ago and have dined there several times since. The food is quite good; very good by the standards of Hayward and Castro Valley which have a lot of restaurants but few of very nice quality. The dining room is pretty with an attractive bar. The menu is fairly extensive with beef, pork, chicken, and fish entrees and very nice appetizers, salads, and desserts. If you are in the area, this is without a doubt the nicest restaurant.
This is cute hidden jewel in downtown Hayward. The food was AMAZING and it was the perfect place for us to celebrate an anniversary.
Food was impeccable, our qualm is with the service. At this tier and price point, we expected more but was hardly given a smile. We were not treated rudely, but we were also hardly served if at all.
This is an amazing "hidden gem!" We're so happy we stumbled across it!
Great hidden gem! Order the chicken, you won't be sorry.
This was my third dining experience at the restaurant and I was pleased wth the food and wine selections. I hope that they reconsider having music, even one evening a week would be great. Also it would be great if the server was a bit more engaging with the customers. He was nice and helpful with menu selections, however it would help with the overall dining experience if he was a bit more personable.