An intimate experience with unique flavorful fusion, and tasty standards. Service was great.
If this place wasn’t so close to broadway shows it would be out of business. The service was some of the worst I’ve experienced... employees were very obviously completely unconcerned with guests experience outside of maximizing their profit. I arrived at the bar a few minutes before happy hour ended and the waitress withheld the happy hour menu until I specifically asked for it, running out the clock until the drink prices went up. Waiters stood around folding napkins in the few empty bar seats, rather than make space available as I waited for my party on a busy Friday night. Food was mediocre.
Great food, beautiful presentation! It was a pre show dinner and we got out of there in plenty of time to see the show
It was amazing
Ottimo sushi e sashimi location piacevole prezzi ragionevoli per New York
Quality sushi, prompt and courteous service
Consistently excellent food with good service in an intimate setting. Good value.
Hello there! Thanks so much for taking the time to write this review. We're glad you enjoyed your experience with us and we hope to see you again very soon!
Birthday and New Years! Great dinner - table was ready and great service!!
The calamari is was bland but the sushi was good. You get great value for your money at this restaurant.
Went for our anniversary dinner since we both love sushi. Food was amazing!! The best part was the Cheesecake Tempura. Wow. 10/10.
We decided on this location for our NYE dinner. The waitress was very friendly and promptly greeted us with a food and drink menu. Everything was provided very quickly, with little to no wait. Our waitress checked on us numerous times, ensuring we were satisfied with what was in front of us. The sushi and sashimi were very fresh and time and care were present in every facet of our dining experience. We will be back next time we are in NY.
The food was not amazing but it was also not bad. It suited our purposes for our night out. Had a much better experience the last time ate there
We have been here a few times before, but this time was not good. Made a reservation for 5, and put at a booth with a chair at the end. Waited a while for the server, then came to ask for dinner order since it took so long. Ordered soups and sushi. All the sushi came, but no soup. Server never came back to the table. We did get some bill credits to make up for it from the manager. Not a good experience at all tonight at Natsumi
Great location for pre-theater dinner. You could definitely find better sushi, but this place is fairly priced with fresh enough fish. The tuna in our tuna tataki appetizer was a bit fishy, but the sashimi was tasty as were the rolls we ordered. Service was fine, but rushed as at all pre-theatre places
Attractive restaurant in the heart of Times Square. The shrimp and scallop Shumai were delicious. The sushi was very fresh and the flavors were perfect. The Maki Combo selection of three rolls is an outstanding value. Good wine and cocktail selection.
Hello there! Thank you for taking the time to write this review. We're glad you enjoyed your sushi selections and had a nice experience dining with us. We hope to see you again soon. Happy new year!
Atmosphere is pretty typical Japanese Restaurant - nothing special. The quality of the sashimi was top notch.
We've tried shrimp and vegetables tempura and
Toro lounge and both were delicious.
Great food - Good value for money.
Simple furniture but comfortable
Very nice decor. Delicious food my only comment is the tables are very close together and it is very noisy inside so hard to have a conversation.
Best shrimp tempura sushi I’ve ever had.
Quality of the fish not great
Carpaccio dish with balsamic... vinegar totally overpowered thr fish
Loved this place. Employees were all very nice and welcoming. The sushi was amazing. Would definitely go back when in New York.
Good meal. Seating was very tight and the ambiance could therefore have been better. Felt like we were competing for elbow room with the couple next door.
Sehr gutes Essen gepaart mit Lekker Sein
Busboy spilled. Glass of water on the table and my friend. He was only concerned with the spill on the floor. He moved us but didn’t really take care of my friend. Otherwise everything else was fine
Ok experience. The wait staff did not seem knowledgeable about the menu and didn’t really offer much insight to the menu.
Busy place- good food but in the NYC market, not all that exciting... service was very good and very obliging, despite tight quarters and the whole place trying to get to the theater on time! Would recommend but not if you are looking for more than the average good sushi experience.
Sushi was excellent, will be back again. You really do need a reservation for dinner, it gets really busy and the restaurant is smaller in size.
Excellent service and delicious food. We will be back!
Fresh tasting food! Great service.
Nice spot for lunch before going to the theatre. Good sushi, good service and close to all the theatres. They have a nice 3 roll combo for lunch as well as bento boxes.
Happy to find this sushi restaurant on a Sunday night when a lot of others are closed. Great, fresh sushi and lots of other options too.
Ive reviewed this restaurant a few times over the years. It has been a year since I was last there and I did visit on a Sunday night. Sadly, the BEST WAITER -- TONY -- was off and the place was not nearly as good. The entire evening was OFF. Ive never been to the restaurnt with this manager before so I presume she was new. What I can say is she was disengaged. Technically she greeted us, but not nearly the way the past manager (I understand he is now at the other location) did. She set the tone for the evening. I would call it adequate, but FAR from special. Don't get me wrong, the food was still very good - but I have come to know Natsumi as as EXCELLENT experience which includes FOOD, ENVIRONMENT and SERVICE. That was not my experience this time. I'd suggest that if you visit this location you ensure TONY is working that day.
Awful customer service.
Enjoyed the ambiance and efficiency of the restaurant. Good quality and presentation of food items served.
Excellent food and great menu. The best food we had this trip to NY. The service was poor though. The waitress did not take any interest in us and was quite unpolite. It seemed to be a busy night and she probably wanted to go home to rest.
Great sushi! Neat little place and great price!
Great location, comfortable seating, relatively low noise level so we could hear each other, delicious food, affordable, attentive staff, accessible for someone with a disability.
Food was good. Service was okay. Sashimi/sushi cuts were thin from other sushi restaurants I have experienced.