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Disappointed that restaurant now caters to those willing to pay for bottle service rather than those who come for dining experience.
Very good overall.food was excellent . dj was on point,
Made a reservation to celebrate our anniversary. Rite after paying we got kicked out of our table. We were advised to move to a back table and we were fine with that but then another employee tells us we have to move from table in a rudely matter. We choose to leave. I would not consider going back.
La comida estuvo terrible poco sabor, los frijoles duros, la carne del mala calidad. El costo de los platos muy caro para lo que dieron, pedí un guacamole y llego frío como que lo sacaron de la nevera. No fresco recién hecho. Y lo que más nos molestó fue que cuando llegamos preguntamos específicamente sobre la discoteca, y nos dijeron que si se convertía en discoteca el sitio después de las 11pm, que si estábamos comiendo que podíamos quedarnos pero no mencionaron que nos iban a levantar de la mesa que estamos consumiendo. La cena nos costó $180 dólares por 2 persona sin incluir el tip. Y todabia nos votaron de la mesa. Nos quedamos un rato para escuchar la musica y bailar un poco. La música estuvo bien el DJ fue bueno, pero dejamos nuestros tragos en una mesita para bailar un poco y cuando voltiamos a buscarlos desaparecieron. Otra cosa que nos llamo la atención es que la gente en estaban ahí era un poco rudos, los muchachos andaba como en buscan de problemas. Nosotros somos de Miami y hemos visitados lugares similares en todo Miami y en otros estados cuando estamos de vacaciones y este es el menos que nos gusto.
Worked well for a large group at 730pm on a saturday night
My wife and myself had an amazing dinner. This was not the first time for us and will surely not be the last.
Only comment I would make is that we came to celebrate my wife’s 50th birthday and although it was mentioned in the reservation, no one said anything about it. I was a bit surprised.
Nevertheless, an awesome meal.
Waitstaff is extremely attentive to our every need. The ambiance is beautiful.
Place was good, liked the food and music. Service on the other hand was not the best. We felt rushed if it wasn’t for us we would’ve not eaten because of the lack of communication from our server. We had to be looking for her to order more drinks. I get it they had to close the dinning area but what not explain to the customers. We were there to have a good time so we let it go. When we paid I asked our server to add the points to my lettuce entertain you account which she didn’t. Never came back after she got paid even tho we still had plates at our table. I wish the service was better. I think we would come back hopping to get a more professional knowledgeable waiter.
I’m goimg back next Saturday
Food was excellent and crowd evenbetter
Food was excellent! Such a variety of flavors. And the service was top notch. Both the host and our server were personable and knew their stuff. One thing my wife and I both noted was the pacing of our server - appetizers (ceviche!), the main course, etc. all came at just the right time. We never felt rushed or like we had food served too soon - nor did we wait. Oh - and try the coconut mojito!
Dinner menu is overpriced for the quality of the food. Same for drinks. The DJ/dancing is great, but unfortunately drinks/food is definitely missing the mark
Thank you for the review. We also sent you a private message to discuss your experience further.
We ordered tapas, so maybe the entrees are different. But overall the food was bland and mostly fried. The sauces and dips were pretty good. The cocktail my husband ordered was confronted by the server flatly saying, "I don't have that." My cocktail was average.
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Customer service is great. Great place to celebrate.
Food was amazing! Staff was even more amazing! Great place to go have dinner and dance the night away!
Thanks for the kind words! I will be sure to share them with my team!
Nice place. If you like Salsa music, dancing and good food.
Thank you so much for the kind words! We hope to see you again soon!
I mentioned it was my husband birthday if we could please surprise him with a desert, nothing. I reminded Bianca over the phone before I arrived, nothing. I reminded Tony the manager when I arrived, nothing.
When I reserved the table for 9:30pm dinner, I was NEVER told the kitchen closes at 10pm. Guess what, I would have NEVER booked the reservation. Half of my guests did not eat because it was “closed” to help prepare for the club transition. On top of that I ordered bottle service and I always kept looking for the servers because they were never available. You pay a lot of money for this service and I kept looking for them to refill our cokes, terrible.
Such terrible service and the gratuity they “require” is not worth it. I spent over $500 and the food was cold, service was terrible and never received a birthday desert.
Will never come to this place.
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Thanks so much!
Johnny and Collin were Awesome. Best time in Chicago.
I was celebrating my birthday and our waiter Daniel was amazing. The entire staff was friendly and professional. I'll be back with family and friends!
Food was good, however I was a bit disappointed on the service. There was not that many people during the time were were there for dinner and yet our waitress was taking a while. Also the transition from restaurant to club is a bit chaotic. I was not fond of having to get up from the table to move to the bar because we didn't purchase a bottle. It felt like they were quacking us out.
The food and drinks were certainly good, however service was slow, particularly towards the end where it took a long time to get our bill and return once we paid the bill. The restaurant wasn’t even that busy. Although the food was excellent, it’s still a notch below some of the excellent Rick Bayless restaurants in the city.
Took My Wife There For Her Birthday.
Nice Atmosphere Wonderful Staff And Best Of All Delicious Food.
Will Definitely Go back Again.
Our food was very good. The DJ was did a great job, also. The only small complaint that I have is that the dance floor isn’t large enough! I will definitely recommend to others and go back again.
This was my first time trying Nacional 27. The food and service was excellent. My husband I decided to do the $39.95 per person meal plan that allowed us to try the different foods!! The portion sizes are huge. I had leftovers for the next day. The sangria is excellent. For $12 I thought it would be a small glass...nope it the size of a regular beverage glass. I can’t wait to come back!!
Service- was ok
Drinks-were close to awful
Were kicked out of a table that was claimed to be reserved and were not, spent 30 min dancing looking at the empty claimed to be reserved tables, which we could of sat there and ordered more of the god awful drinks which in the end it is a reflection of poor management and utilization of space
Music-i think i could have played better music on Sirius xm pit bull utilization station
Overall- place is totally overrated and was a disappointment
I don’t like how they pretty much kick you out after dinner to close up a table and don’t offer somewhere else to sit. I get they charge a cover for the club it turns into but I spent over $400 with friends and yes they needed to close up our table for eh dance floor but they should have offered us another place to sit and not make me move when I sit in VIP section. Which is basically a booth that they save for VIP but those bottles cost less than what we spent. The manager did not have to be rude and make me get up when I sat for a total of TWO MINUTES. They get the crowd because they’re the only Latin club that’s not ghetto in Chicago... but their food was not the best and so was their overall service. Aside from my actual Waitress and the busboys I wouldn’t really have enjoyed the experience. The manager should learn customer etiquette from the Waitress we had and the Busboys. They’re the real MVP.
I was very excited to bring my sister to celebrate her bachelorette party, but the treatment we had from the staff was awful, I couldn’t believe we were asked to either buy ANOTHER bottle or to leave...unbelievable. The food was okey (mediocre) The music was great, the people, I mean the customers were great, but unfortunately the experience overall wasn’t. It is a shame, this place used to be my favorite, but just like others I guess, is loosing what really matters for a place to make you come back. CUSTOMER SERVICE.
So much fun!! Food was fantastic and the dancing was high energy!! Great night with family!!
My boyfriend and I visited for dinner and dancing later. Food was good (steak frites/
Drinks were subpar (weak/too much ice and tasted too much like mixers. Mezcal cocktail wasn't really smoky)
The most memorable part was the poor and rushed service by our host who did not know the menu at all even when we asked multiple questions to prompt him. One interaction he replied to us while walking off. Extremely rude. He would benefit from customer service training and learning the menu.
Dancing later was great...we had a good time.
Hey Beminem, we sent you a message to talk further about your visit.
Made reservations here for myself and my wife’s anniversary and I will just say that it did not disappoint. Service, Food quality and the ambience set the night off until the rest of our family came to meet us for some dancing and bottle service. We all had an awesome time dancing sipping and enjoying a great crowd and even better music.
Happy Anniversary to you and your wife! We hope to celebrate many more anniversaries and events in future with you! Join us anytime for more drinks and dancing!
Had an amazing time for my moms 60th bday. I reserved a table for 5 and last minute added 1 more for a party of 6. The host accommodated us in a booth with no hassle. Around 11pm the restaurant turned into a nightclub. The nightclub manager let us keep the booth and we danced the night away. It got busy really quick and there was a lot of spice on Latin nights!
Happy Birthday to your mom! We're so glad that she had a wonderful time and so did the rest of your party. Hope to see you all again very soon!
Dinner was good. Only 3 vegan options on the menu. Nevertheless, what we had was good. My biggest disappointment came with the fact that they forgot to celebrate my guest birthday. This was notated In the reservation as well as told to our server. It put a damper on our first time over all experience.
Hey Ronald, thank you for taking the time to review us. We're happy to hear you had a 4 star experience, and we're so sorry about your friend's birthday. We hope you'll join us again very soon.
El lugar es bonito, pero el servicio deja mucho que desear. En repetidas ocasiones tuve que levantarme a buscar algun garzon, tuvimos que soportar las malas maneras de servir de uno de ellos. Los platos aunque de buen sabor muy pequeños para el precio. La sangria muy mal preparada, con exceso de hielo y sin saber, siendo de un valor no menor (60$). Durante la sesion de musica, la seguridad no era buena, tuvimos que sortear con clientes borrachos que incomodaron a nuestros invitados, sin que apareciera algun seguridad para hacerse cargo a tiempo de esto. Rescatable el lugar que esta bien decorado. Lamentablemente no volveria ni recomendaria por la experiencia en general.
Amazing! Great staff. Delicious food! Highly recommend!
Thank you so much for the awesome review! Hope you'll join us again very soon.
Service was awkward and pretty terrible! We got there at 7 pm and ordered appetizers, within 5 minutes of them bringing our appetizers over they were trying to take our plates away while we still had chips and salsa and our other appetizers on our table! I could kind of understand if it was a busy time but the restaurant was nearly empty! We had multiple people approach us numerous times trying to take our plates. The last time they actually did take our appetizer plates and we asked for them back and got the response that "your dinner is coming". So what?! We still had our uneaten appetizers on the table and were trying to enjoy them. Our dinner was good, but overshadowed by the service we received. Our water, don't remember his name was super awkward and seemed uncomfortable. It was an all around weird dining experience. I can get good latin food elsewhere with better service.
Hey Stacy, thank you for taking the time to review us. We want to learn more about how we can improve. We sent you a message to chat more.
Food was delicious as always and the staff were very attentive throughout.
La comida muy mala y cara
Hola, le enviamos un mensaje para hablar más sobre su experiencia.
It use to be difficult to get a table and this time it was so easy, now I understand why. Everything tasted amazing but the portion sizes is crazy! We use to be able to share the dishes for the same price range. Now we were barely able to sample each other’s dishes. So many empty tables. Now I understand why. Has gotten too pricey. Wait staff and servers were great. As for the portions, not sure when we’ll return. The night club manager, disliked very much. Before you could stay at your table, now they make you leave. They shouldn’t sit parties that are staying in areas that are later re-reserved. So sad, changed so much.
We were very please with the overall experience. Food was great, service was outstanding. Highly recommend this place. Only complaint would be portion sizes. But the prices a very reasonable so I guess it is ok.
Thanks for the great review, Enrique. It was a pleasure serving you as our guest
I went with my sister on Saturday evening to celebrate my birthday and the experience overall was amazing. The food was delicious and portions were perfect but our waiter was the one who left the biggest impression on us. The waiters name was Daniel and he was awesome, he really knew the menu and his recommendations did not disappoint (coconut Mojito🤤). He was super nice and checked in on us regularly. By 11 pm the place turned into a club and the ambiance was very energetic, the dj kept everyone dancing. Overall would definitely recommend if your looking for a night full of Latin flavor!