We have been to Nabuki at least 30 times over the years. Tonight was not their night. Food was good as usual with the Nabu roll, crunchy roll and the favorite Stanley Cup roll. However, service was atrocious. Waited over 75 minutes to get our full order and by the time we got our last sushi roll the restaurant had only three other tables with patrons. They were filling online orders instead of upselling the customers who are sitting at their tables....ME! They comped two of the rolls but we ended up going across the street to Fuller House for dessert. The manager stood five feet from us the whole time and never apologized or even asked us how our meal was. Too busy taking phone orders. Sadly, that will be our last Nabuki order for a while. Will go to Wild Ginger instead and try out the new restaurant across the street which opens this week.
This place is a gem, but best of their sushi are not on the menu:-) Try Stanley Cup, Koji, and Moshi Mo!
Fantastic food recommendations. Great wait staff. Outstanding drinks. All around an amazing choice.
Dirty table, wrong food (still changed us), wrong beer (gave us a free one and it was still wrong) but the food was (as always) wonderful!!! Don’t go for the service go for the fresh sushi.
Nabuki on a Wednesday night was full with a variety of diners of all ages -- couples, groups of teens, families, singles at the bar. Lively and NOISY. Food is original, well-prepared and plated. Definitely worth the drive as an alternative to more traditional sushi/Asian restaurants.
Great food, service was a little slow that night , and the dining room is rolled tight like a sushi roll, have to scream to hear your partner across the table
Always great sushi and the servers are kind and helpful. They have a large menu, but they have a larger off menu! Maki rolls for days!
Service barely perfunctory. Don't think the staff knows the menu..,or doesn't care. Host staff great. Food was good. Quality product, but a bit sloppy. Prices were fine, but really not a value compared to real top sushi joints. Overall it was fine. Wouldn't avoid, but wouldn't go out of my way.
I love the relaxed feel of this place, excellent Sushi
This has the atmosphere of a place you would find in the west loop, only out in Hinsdale
best sushi in Chicago
Their sushi is the bomb! The space is tight, so you’ll be sitting next to some new friends but it’s worth it.
Great meal and service - hope to be back soon.
Excellent food and fast friendly service! :) He had 6 different entrees and did a share between the 4 of us. Great way to sample and enjoy the excellent food. Crazy rolls are the BEST!
We were at the restaurant for two family members birthdays and we were put in the back room. The service was poor. We ordered two appetizers and the second one came out with our meal. My daughters meal was served about 10 minutes before the rest of us. The food is usually very good but this past time it was average. To get a drink to awhile also. We did not stay for dessert we went to another restaurant for that.
Great food and staff. Could be a bit Lloyd at times.
Outstanding as always! Excellent food and service, I only wish there was more space between the tables and not as loud
Great sushi! Kitchen was a bit backed up but we were told that ahead of time so we were ok with it. Ask the waiter for items that are off the menu... true gems are hidden there!
I was extremely pleased with my first experience here. Our waiter was extremely informative and all of his suggestions were spot on. The food was fresh and creative. Our kids were very pleased with their selections from the kids menu and the portions were very generous. We will definitely be back.
This is the second time my wife and I have had a meal at Nabuki and we remain impressed. The dining room is small but cozy and inviting. We’ve enjoyed everything we’ve tried on the menu.
Best atmosphere and sushi!!!
Love the staff and servers!
The bartender Sharon is outstanding!
Love sitting at the bar with Sharon! She always makes our evening so special ...We’ll be back 😎
Consistently awesome!! Better than the top suishi places in the city!
Pleasantly surprised. Great food and excellent service. Love the decor.
Attentive waitstaff. Decent sushi and rolls.
If you live in Hinsdale … I guess this is your best option for Japanese food and sushi. If you live anywhere else ... I suggest you point your car in another direction. There are plenty of *much* better places for this price point.
Food was … very good, but not great. Ambiance was … fine. The service was … bad. Truly terrible. I expect the manager has stopped trying?
The busboy kept showing up to our table with dirty dishes and trying to take our plates away before we were done. I didn't blame him, since I expect this was what he was told to do. The ham-handed server almost spilled my sake and seemed to want to keep topping of my glass after a few sips. It took me two tries to get him to stop. He took away my wife's wine before she had finished it, without even looking at us. When we were ordering, we told him we didn't like spicy food (I am allergic to peppers) and were nervous that the specialty rolls would be spicy, but he assured us he could get us one that was not. Of course, it was spicy and my wife had to eat around the spicy ingredient. I couldn't touch it, due to my allergy.
For the price, you can do much better food-wise and certainly service-wise.
Excellent food but service was awful. Items we ordered were not brought to our table and our waitress rushed us out even though we were still eating. Pulled plates as soon as we took our food off of it. There were at least three other tables that were finished eating and they were not rushed the way we were.
Really fresh really good sushi. But it is soooo very loud in there! I wish they would put up some sound absorbing cloth or something to help with the noise bouncing off of all of the hard surfaces.
When you go to Nabuki make sure you allow plenty of time, because it is always so slow. Takes forever to get your food.
I looooved it
Nabuki has AMAZING sushi. Would have given them a 5 star review but our server was awful this time around. This is as good as it gets outside the city for sushi combined with date night.
Great sushi spot! Food was delicious and plentiful. We were sitting in the bar side and volume was very loud so a bit hard for date night conversation for this married couple with three kids enjoying a night out alone.
Food and service were outstanding! The noise level was just enough that you can easily carry a conversation while still being energetic. Highly recommend the Stanley Cup roll.
Excellent sushi, etc. Outstanding flavors and textures. Server was Deyan who knew the menu well and made great recommendations. On our list to return frequently.
Great lunch with a friend
There is a lot to like here. Our server was very helpful and made some helpful suggestions after asking a few questions about our dining preferences. The entire service staff was so pleasant.
The food was quite good and beautifully presented. Maybe a bit loud for my elderly ears but the energy level was all positive. I easily recommend you try.
Good food at Nabuki. The House Salad is delicious and the presentation makes it a "special" house salad.
Everything we had at Nabuki was amazing. Jaun is the best ever and never disappoints.
Excellent food across the board. Was there twice this week because Valentine's Day. Both times the meal was great. Godzilla Roll and Tempura dishes are fantastic. Dont do a lot of raw but seemed like everyone around us were enjoying their plates.
They get busy so it seems it might be hard to hear if you are in a bigger group and you are in the main seating area.
It was valentines day so silly me for thinking we could have a nice night out with quality food and good service.(we sat there for 30mins for our drinks and 45mins for our first app) We received neither and with a hefty bill. The waiter was very nice, but slow and the food was average at best. Mr Manager with the pink button down shirt - help your team out instead of walking around observing them all struggle to keep up. Next year - a steak house or heart shaped pizza for my valentine.
Waited for at least 20 mins before a waitress came by and she was not by very often.