I made the reservation 1 month prior, I was told it was a quiet romantic restart until. This was for my 27 th wedding anniversary. We arrived to find that Muse was closed and now it is Turn bar and kitchen. It is in the lobby between the bar and check in desk. It was noisy and not romantic and was expensive bar food. We were disappointed that we were not contacted by the Ritz or open table and informed of the change.
We took a dear friend for a birthday breakfast at this beautiful, comfortable and quiet restaurant. There was nothing unusual on the menu but everything was beautifully prepared and tasty, and the service was wonderful. The restaurant even brought my friend a plate of fruit and chocolate inscribed with birthday wishes. She had the oatmeal, I had the excellent eggs Benedict with tomato instead of bacon, and my husband had the omelette. The coffee was great too.
The main restaurant was under construction, so we sat in a side area that resembled more of
a hotel lobby and not really a nice restaurant. Brunch items like frittata and omelettes were nothing special for the price. The coffee was excessively strong and dense. One could certainly get more (quantity and quality-wise) at a local breakfast place. Plus the hotel refused to validate the valet parking (counter to the information given to us by the front restaurant staff). Will not be returning.
I expected more. While the food was generally very good, the restaurant was very small and service was overall just OK. With all of the options available I don't think I'll go back. Also be prepared, while they do validate your valet parking it only covers $4 of the $20 total.
Each year during CIFF we start our day with a Champagne breakfast. The eggs Benedict was perfect. Our waiter has made our annual event more enjoyable.
Very good food and great ambiance. Would definitely go again.
We went for to celebrate our wedding anniversary. We couldn't have chosen better. The staff were friendly and attentive. The food was delicious. I would definitely be returning.
party of four and everyone said their meals were outstanding.
We love the Waiter. He make you feel like a friend. No reason Champagne breakfast. Always tasty. It's worth the trip.
Had lunch with my wife on Valentines Day. Fabulous service, great ambiance and delicious food. Thoroughly enjoyed our date!
This was horrible. The menu was like every corporate hotel in America. The Bloody Marys tasted like Clamato with some vodka stirred in. The Caesar salad tasted as though the lettuce had come from a bag at the supermarket. I actually sent mine back. They were very nice about it but I would not go back.
We come to Muse a few times per year and it's always great.
Excellent food. The staff is very nice and accommodating, they went out of their way to make the dinner special. I receive a wonderful birthday dessert that was "to die for"! Highly recommended.
Wow, not at all what one would expect from a Ritz-Carleton. We checked in with the hostess, who seemed really surprised to see us; she then disappeared for a few minutes, ostensibly to clean a table, which, when we sat, was full of food streaks and the chairs required a hand dusting to clear them of crumbs. The service was then interminably slow, and we finally received our food after a 40 minute wait (and a chasing down of random servers several times to inquire about its status). The food itself was quite good but the coup d grace was when the server double billed us, which happily, one of the more observant members of the party spotted before we all signed off. There are far better places to dine in Cleveland. Save your money and patience for one of them.
Due to construction, meals were being served in the cocktail lounge so the usual atmosphere was not there. But the food was, as usual, superb. My wife and I dine at all or most of the fine dining places in Cleveland and we believe Muse is the best place for the gourmet. It is always exceptional.