MOOR at Gaylord Palms Resort

Moor's ambiance is the main draw for this newer Gaylord Palms restaurant. While the setting and servers were nice (albeit sloooow), the food was not on par with the prices. Many of the fish selections weren't available and the fish we ordered for $33 a plate were very small portions. Moreover, being nickel and dimed for sides added up quickly. The citrus greens salad was doused in dressing and was basically romaine with a few citrus sections. Not worth $14. The chairs are brutally uncomfortable but thank goodness the staff offered cushions. The desserts -- marketed as made in house by their downstairs pastry chef -- were awful. The chocolate offering was hard and dense and not flavorful at all. We expected a bit more for a $300 bill. Not sure we'd dine here again but the ambiance is nice.

Worst service ever but the food was surprisingly good.. after a very long wait

We had a 5pm reservation. We were the 2nd table of the night to arrive. Our service was painfully slow. For this reason, we would not recommend the restaurant. Its too bad- the location is beautiful.

Check in very confusing for the staff as they could find my reservation!
Food came all at once app was good. Swordish was not real swordfish.

Will not be going back.

Had a reservation but still had to wait 30 minutes, even though there were many empty tables and lots of servers. When we arrived there were four employees behind the hostess podium yet NONE of them acknowledge us as we stood there and waited for several moments. Finally we had to speak up and let them know we had a reservation, to which they looked quite annoyed. Staff was not friendly and one who we believe was the hostess was just rude. VERY limited menu and extremely over-priced. WILL NOT BE GOING BACK. We've been there three times over the years and the quality of everything has definitely degraded.

The Gaylord is a beautiful resort and the ambiance of the MOOR was inviting. The chairs were uncomfortable. The menu is small and the food was not very good. We had to send ours back because the hot food was served cold. The prices are what you would expect in a much more elegant restaurant with anexemplary menu.

Our family of 4 (2 adults, 2 kids) ate at The Moor tonight. We loved sitting on the boat. Kids got a kick of the boat sails and the fish swimming around. Food was very good. Both kids had the grilled chicken sandwich on the kids meal. Chicken was moist and tasty. They had a large variety of sides. My daughter loved the sweet potato tots! My husband and I shared the whole yellowtail snapper with risotto. It was amazing! We will definitely be back!

For lunch we had the she crab soup and mushroom flat bread. Both were really good! Atmosphere was great! We loved the boat.

This is an expensive restaurant in a very upscale hotel. For starters, the service was subpar. The host was very nonchalant, unwelcoming, and at one point in our meal came to our table and without a word to us yanked an open chair from our table to use at another table. It was ten minutes before our waiter came to the table and 20 minutes before we had our first drink. The food is unimpressive and for the shrimp we added to our steaks, there was a $10 upcharge and we received exactly three shrimp.

Went for 40th wedding anniversary. Had placed reservation 2 weeks before event explaining it was special event and tried to get seats on ship area. Called day of event was told they couldn't guarantee seating. Asked front line staff what time I should show up to ensure we could sit in ship area and was told they should be able to get something if I came 30minutes before reservation. Arrived on time & was told they had no spots and they couldn't give a time for when there would be a table on ship. 60 minutes after our reservation time we were seated. Front line staff HORRIBLE! However our server after we sat down was excellent! THANK you Jules(server) for helping us make it a wonderful night of celebration after the 2 star service before.

Service was very slow. Took almost 90 minutes for our meals and when finally delivered they were cold.

Food not that great for the price. Not enough selection for entrees.

The food was very good but service was awfully slow. Waiter never came back to check on us after food was delivered. We had to keep asking him for drinks, etc.

Food was good but way overpriced. We had small cup of chowder, salad with chicken added and mahi mahi over orzo and 2 waters...total was 75.00. Only 3 other tables seated and still took 25 minutes to get our food.

Teacher dinner- We were in town for our National Dance Convention

For our first Mommies’ Summer Weekend getaway, we booked our reservation at The Moor, because we all wanted good seafood. I am happy to report that The Moor far exceeded our expectations! The food, drinks and ambiance were beyond what we had imagined. The service was AMAZING and my friends are already making plans to come back VERY soon!

I ordered a strip steak medium rare and it was served rare- under cooked. Kids had to wait while my food was re-cooked. Husbands food was also returned as it was too fishy. Server was kind but it was very slow.

A special place to dine with outstanding service. Moor is always a great choice for dinner. The food is always fresh and flavorful. Our server, Corayer, Is a delightful and caring woman. She goes out of her way to accommodate our needs and desires. We asked for an item ( charcuterie) that is no longer offered on their menu and she talked to the chef Daniella and the 2 of them came to the table and were able to make it for us. We could not have asked for any better service.

Ana was our server. She did an excellent job. A year ago we had a wonderful experience with Ana.

We felt the food was not worth the high prices. The meals were very average considering the cost.

Nice setting and great service but the food is over priced.

Great food.

Great ambiance and service, would definitely recommend

Food and service were very good, however, the price is a bit on the steep side, even for a hotel restaurant. We stayed at the JW Marriott for two nights prior and had dinner at Whisper Creek Farm: The Kitchen, and the food and cocktails were excellent, and they were reasonably priced.

Our first night dining was really good, the server was informative and on top of service....the second time dining, the server was not so good....a helper brought our dinner out to soon (while we were still eating our salad) and place our dinner plates on the outer edge of the table....our waiter was busy with other tables and at times came back to late. If that was the only experience we had we would not come back or recommend, but our first experience was so much better.

The service was good, but the food not so much. The crab soup seemed to have no crab, the accompanying biscuit was the essence of mediocrity. The mashed potatoes were watery and the fish a little overcooked-- if that is how cobia is supposed to taste don't serve it to business travelers.

It was a nice relaxing evening

Gross and expense

A little pricey and the service was pretty terrible but the food was delicious. Best cobia I’ve ever had.

Excellent meal and service. Recommend the She Crab Soup and fresh catch.

Service was very basic and we expected more since we where at the Palm

Mother’S Day

Mother’s Day brunch was pretty good.

This was for my husband’s birthday. The host seemed confused on our reservation and seating us and someone else took over; service was slow; I ordered a very overpriced salad with blackened shrimp (three of them) and they were very over cooked and inedible and we’re not cleaned properly. It took our server a long time to come over to check on us and by that time my husband was done and I left hungry. very disappointed and would have expected better.

While staying at the Gaylord we had early evening dinner at the Moor. Excellent experience, Food was amazing. The Swordfish was cooked just right.

Said was an amazing server he noted our child's egg allergy on all of the shared dishes, and went out of his way to make sure we enjoyed everything.

Nothing too special about MOOR except the very high prices on the menu. Fairly limited seafood selection for a seafood-themed location. Sitting in the "boat" isn't all it would seem -- little in the way of overhead or surrounding decor.

Menu seems to feature frills and not entrées. Crazy high prices: $32 for shrimp and grits? $35 for shrimp carbonara? Food costs for both of those dishes are well below $10 each, max, and probably closer to $5.

As with The Old Hickory Steakhouse at Gaylord Palms, the food and service are perfectly acceptable (not exceptional), but the prices simply cannot be justified, despite whatever ambiance is claimed for the location.

Great dinner for our anniversary. The setting is perfect, food was great, service was superb.

Great waitress. Good food

Seafood can't be beat. We had the mahi mahi and swordfish which were delicious. Very fresh and cooked perfectly. Great service by our server. We did have a late dinner and it was very quiet at the hotel at the time so it was nice and quiet as well.