MOOR at Gaylord Palms Resort

4.0
582 reviews
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$31 to $50
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Seafood
At MOOR it all starts with fresh food procured from the land and sea. We work with local farmers and fishmongers to find sustainable and seasonal ingredients that simply taste delicious. Whenever possible, we make every effort to source our food responsibly. Our vision is to always think globally while sourcing locally. In essence, we are Mindful Of Our Resources.

There is more to MOOR than what we serve on the table. MOOR is a state of mind. It’s that time at sea when you’ve found your destination and all is right with the world. The boat is anchored and the drinks are in hand. Kick back and unwind aboard our reimagined dockside dining space. With the charm of a captain’s paradise and the class of an upscale yacht club, MOOR is everything you’ve imagined and more. But don’t let the sophistication scare you - we're all here to have a good time.

And always remember… there ’s MOOR to Life.
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Private Dining

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What 582 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
3.9
food
4.3
service
4.3
ambience
3.4
value
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67% of people would recommend it to a friend
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c
Tampa
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Said our water is excellent we ask for him every year. It is a great dining experience

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TB
Tampa
5 reviews
Dined 5 days ago
Overall 3food 3service 3ambience 3

Restaurant was freezing cold. Had a 7:45 and still had to wait an additional 10-15 min to be seated. Pricey for mediocre meal.

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OT
Philadelphia
9 reviews
Dined on July 13, 2019
Overall 2food 3service 2ambience 5

Great ambiance however the service was slow and portion sizes were very small.
The beer is only 6oz and they serve it in a whiskey glass, not appropriate for the type of beer.
The fish was delicious-however that's all you get is a piece of fish on a plate, and a small side included for $36-$40
We all left hungry - disappointed

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PS
Miami
23 reviews
Dined on July 13, 2019
Overall 2food 1service 5ambience 5

We were really looking forward to having dinner at the Moor. What a major disappointment! Food was scimpy and not good quality, especially for the high prices you pay. We had to return the children’s chicken. It looked like it was in the refrigerator for a week. The tile fish entre was tasteless. I’ve had local tile fish many times before and it was delicious. This was worse than getting a fish dinner at a diner. The only good thing was the excellent service and the nice atmosphere.

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JT
1 review
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

I had a good dinner there with my wife. We ordered blacken red snapper that was hanging over the plate. I had the rib-eye steak which a very good cut.

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OT
Atlanta
4 reviews
Dined on July 10, 2019
Overall 3food 3service 5ambience 2

Menu is somewhat limited. I wanted fresh grilled or steamed vegetables with my meal... not available. Requested fish with no salt added (server wrote it up correctly) but kitchen put salt on it anyway. The corrected the error quickly, but customizing your order might be challenging here.

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WD
Tampa
4 reviews
Dined on June 29, 2019
Overall 4food 4service 4ambience 3

It was nice, not our first time at the Moor. But it was a good meeting spot for a birthday get together. But really "fish and chips " for $27.00? in anybody's playbook this is outrageous. I think it's sad when your paying these kind of prices that water isn't refreshed or offered unless you wave and signal the attendant that you need something. I looked around and not one table had "salt or pepper' on the tables, apparently very proud of the cooking.

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R
Orlando
9 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 5

We had a great lunch! Sat in the “sailboat” section and the ambiance of as very nice. Definitely recommended!

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OT
Jacksonville
1 review
Dined on June 28, 2019
Overall 1food 1service 1ambience 3

When you are paying a premium for the resort I expected much more. I was very disappointed in the quality of the food and service.

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OT
1 review
Dined on June 28, 2019
Overall 2food 2service 5ambience 5

Swordfish sandwich was over cooked no Homemade pickles served as advertised.

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h
New York Area
9 reviews
Dined on June 27, 2019
Overall 1food 3service 3ambience 2

The table where we were seated was dirty/messy with utensils and garbage on the floor. I had to ask someone to sweep under the table. Whereas the server was nice, the food took forever. Our dinner was pricey and not worth it.

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OT
Orlando
3 reviews
Dined on June 26, 2019
Overall 5food 5service 4ambience 5

Very pleasant surprise - best seafood we’ve had in a long time - right up there with the best preparations at the five stars!

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JK
Orlando
3 reviews
Dined on June 26, 2019
Overall 4food 4service 5ambience 5

It seems that everything at the Gaylord Palms is very expensive, so MOOR is no exception. Our service was excellent and the food delicious, although rather a small portion of the daily fish special. It's a lovely spot, but be prepared to spend $100 easily for 2 even without drinks and dessert.

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OT
Orlando
6 reviews
Dined on June 23, 2019
Overall 3food 4service 3ambience 5

A little disappointed in this experience to be honest. My boyfriend and I were celebrating our shared birthday weekend and wanted a special night out and romantic setting. The ambiance was great however during this particularly slow night all 4 sat tables were all crammed next to each other. We were sat next to a party of 4 which throughout our meal grew into a loud party of 10 over crowding us and making for an unpleasant experience.

The food was great so as far as that is concerned A*. Service not so much. I found our waiter extremely curt. His service was super slow which didn’t make sense with being his only table.

I wish the restaurant manager would have paid more attention to the growing group beside us and perhaps would have helped the situation. It left me disappointed to spend so much money on a special date night meal and for the overall experience to be a frustrating one.

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CA
Orlando
2 reviews
Dined on June 22, 2019
Overall 1food 3service 1ambience 4

Awful service. Felt like we were doing the server a favor. Order a bottle of wine, which would sit at the table untouched if we didn’t decide to pour it ourselves. It was a family celebration, and it felt like we were just another convention guest having lunch. Not worth the 200+ bill we’ve got. And the cherry on top of the cake was te hostess telling us they don’t normally validate parking for lunch, while the website advised parking is validated whenever consumption is over $75. Back to my first comment: just plain awful, almost ruined the occasion. Glad we had dessert elsewhere.

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GF
Los Angeles
25 reviews
Dined on June 21, 2019
Overall 3food 3service 5ambience 5

The appearance of Moor was exciting. We had a reservation and the restaurant was empty. But we patiently waited. Your reservation was 9:30. They closed at 10. I mean closed. No extra drink. No time to finish the food. Horrible. I had the reservation for several weeks. Soooo disappointed. The food was ok. The drinks were ok. The ambiance was supposed to be the draw. It did not work. We walked out disappointed.

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G
New York Area
32 reviews
Dined on June 19, 2019
Overall 4food 4service 5ambience 4

The food was very good. But our server, Crizza, really made the experience wonderful.

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AK
Tampa
2 reviews
Dined on June 13, 2019
Overall 4food 5service 3ambience 5

Table of 7, first guests in for lunch, I think the kitchen forgot about our order, as other people sat, ate and left before we got our food. the sandwich portions were very small, but my farmhouse salad with chicken was out of this world delicious. Everyone liked their dishes, but again, were not happy with the small portion sizes. They discounted the meal without asking due to the slow kitchen service which was very nice of them.

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KM
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

Excellent service and ambiance. After dark, great place for romantic dinner. Food was superb and everything was fresh and local.

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DM
1 review
Dined on June 8, 2019
Overall 1food 4service 1ambience 3

Let me just start by saying my family and I drive to the Gaylord and stay 3-4 times a year from Melbourne, FL. I personally have eaten at Old Hickory 10+ times. We stayed here this weekend for My Daughters 9th birthday in the Atrium right next to old Hickory. Our friends were staying over by the Moor. We opted to try another restaurant after looking at the menu and set up a reservation. For all the times I’ve been to or stayed at Gaylord it was somewhat slow so we assumed it would be fairly quick as far as our meal is concerned. The server came up to the table right away and asked if we had decided on our meal rather than drinks to start. We corrected him and got almost all of our drinks within 5-7 minutes. The sweet tea my friend ordered we had to tell the server about 5 times over the course of 20+ minutes to get. The appetizer, kids meals, and soups came in a timely fashion. Our meals took almost 45 minutes to get and still received all but one. The last meal came out about the hour mark after the manager said it was due to the chef not liking how it came out. It’s was barely warm enough to eat (seafood pasta). We finished dinner and drinks and the waiter brought the check. We asked him to split the check in half. He comes back with our checks and after charging two thirds to my friends third, we asked the waiter to correct it. We sign the new checks and still have a favorable tip from each of us to realize the following morning that I was charged twice for 227+ and my friend was charged 94+. That was including the split of 161+ tip. It took us till noon to find someone to help us with the problem and still have not received a call back. The Manager of the restaurant was a no show as they opened at noon and it was a nice female manager from a different restaurant that came over to help us. She did what she could but it still not resolved. I will definitely not be back and it’s going to take a lot for me to visit Gaylord again. FYI I NEVER WRITE REVIEWS

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OT
Orlando
2 reviews
Dined on June 4, 2019
Overall 2food 2service 5ambience 5

Great service. The food was very sad.

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HY
1 review
Dined on June 1, 2019
Overall 2food 2service 5ambience 4

Boar chop was ordered medium but was served so well done, it couldn't even be cut. Food (pasta dish, boar chop and grilled swordfish) took an incredibly long time to get to the table. Our server, Helen was wonderful and did everything possible for us to have a memorable dinner despite the kitchen being a huge disappointment.

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JL
Jacksonville
1 review
Dined on May 26, 2019
Overall 4food 3service 4ambience 4

Food was mediocre but our service was excellent and the atmosphere was cool and fun for our kids.

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CG
1 review
Dined on May 24, 2019
Overall 4food 4service 5ambience 5

Scenery is beautiful but food was a little overpriced for what you got. That is just part of it though. Excellent service

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KL
1 review
Dined on May 22, 2019
Overall 3food 1service 5ambience 5

Bartender great! Management great! Service great! Ambiance great! Food bland! Zero taste! Blackened Mahi Mahi and grilled Wahoo both terrible! Tasted like they forgot to add any seasoning!

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s
Philadelphia
1 review
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

wonderful service , my daughter loved sitting on the boat and our server was awesome

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DS
Miami
11 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

Great server love she crab soup!

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CM
Western NC
1 review
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

Byron our waiter was superb! Great constumer service.

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R
Chicago
8 reviews
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

Byron was awesome! Many thanks to him for making our Mother’s Day weekend great!

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CK
1 review
Dined on May 6, 2019
Overall 5food 5service 5ambience 5

Food was fantastic. Waiter recommendations were spot on. Loved dinning in the sailboat watching the fish swim by in the lagoon.

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OT
Orlando
3 reviews
Dined on April 27, 2019
Overall 2food 1service 5ambience 5

Atmosphere is beautiful. Food portion sizes were so small we ended up needing to go to the nearby sports bar after dinner to eat. We were convinced that two of the plates had a sauce mix up because the flavor combinations didn’t make sense but were assured they were correct... just weird.

The server was excellent, manager was great. But there’s no chance I’d pay to eat there again.

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Indiana
1 review
Dined on April 26, 2019
Overall 2food 2service 3ambience 4

FASTer conference w/girlfriends.
Gaylord where MOOR is housed is beautiful.
Ambience of MOOR is fun, on a ship. But food was mediocre at best. Golden Tile fish was very dry. Wine selection was nice but very expensive. Our table was in agreement we should have sent our meal back. Waitress was a sweetie pie, but so soft spoken we had difficulty hearing her and she was not seasoned, wasn’t ready for upscale dining. Unfortunately food was terrible especially for the price point. Won’t be back ☹️ Big disappointment.

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JE
Dallas
29 reviews
Dined on April 25, 2019
Overall 2food 3service 2ambience 4

Have several people waiting on us. Food was cold by the time we got it. Person who served us the fish literally practically threw it on the table.

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LM
Las Vegas
19 reviews
Dined on April 25, 2019
Overall 4food 4service 5ambience 4

The food was good, but the boat was a little warm in the atrium.

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C
Orlando
39 reviews
Dined on April 21, 2019
Overall 4food 3service 5ambience 5

Food was good except for dessert. It was very dry!!

Our server, Michelle, was great!!

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f
San Francisco
3 reviews
Dined on April 20, 2019
Overall 2food 2service 4ambience 4

The menu prices are high, especially for what you get. If you got good value for the selection, then it would be a different story - of course, along with well prepared food.
We were supremely rushed through our meal, even though the restaurant was less than 1/4 occupied.
Ordered a glass of wine and before we knew it, the $11 salad appeared, which should have been advertised as a petite salad. The ingredients were fresh and good tasting. We did not ask for nor were offered a dressing selection, although the dressing was tasty and sparse (which I like).
We hadn't finished our petite salad when the $34 main course appeared. Since we didn't care for the selection of fish offerings, we settled for a pasta and seafood dish. The 1 cup of pasta (this is NOT and exaggeration) was grossly over cooked, almost to the point of being mushy. There was an acceptable, but miserly amount of bay (?) scallops. We mentioned the pasta situation to the waiter, but it fell on deaf ears.
Noticed that some tables were served a tray of lavosh, but our waiter did not offer nor bring any to the tables he was waiting on.
Have eaten lunch at the Moors a few years ago and the meal was barely acceptable. It hasn't gotten any better, but then, they count on a captive audience and not repeat business, so there probably is no incentive to make the effort to be anything but barely acceptable. Feel that the pricing is way out of line. However, if the food and table settings were in line with the pricing, then that would be another story.
If we stay at the Gaylord again, definitely would not eat at the Moors.

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a
Orlando
6 reviews
Dined on April 19, 2019
Overall 4food 4service 5ambience 5

It was a very nice dinner. The food we ordered was good however; they didn’t have too many options. This is not a restaurant for someone who doesn’t like ‘fish’. I am a big fan of scallops and shrimp and lobster but, they only had 1 dish that suit my needs. It was delicious though. Enjoyed it very much. Hope you get a chance to try it out.

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c
Orlando
1 review
Dined on April 19, 2019
Overall 3food 4service 3ambience 2

We were seated in a very busy location (a walkway area ) on a holiday weekend. I asked not to be seated there and the hostess would not move us

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RE
Las Vegas
4 reviews
Dined on April 17, 2019
Overall 4food 4service 5ambience 5

The restaurant is in an outstanding indoor setting that looks like you are sitting on a wooden ship overlooking a pond with large ocean fish swimming around. The food is very good (especially the mini-desserts!), the service was excellent. The only downside was the sun beaming directly into everyone's eyes as it went down for the evening -- there were no shades, and it was very distracting. The food was a little pricey, but worth it for the total experience.

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SJ
1 review
Dined on April 12, 2019
Overall 2food 4service 1ambience 4

We made reservations in advance. We arrived a few minutes early and there were no other parties waiting. There were several open tables. The host advised they just needed to clean a tabletop for our party. We had to wait 25 minutes before we were shown to our table.
The food was good, but the server barely checked that we were ok. Our drinks were never re-filled. Compared to the level of service we received throughout the rest of the resort, this restaurant was extremely disappointing.

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